Manager, AI CRM Engineering - Field Enablement

Bristol Myers Squibb

Confirmed live yesterday High trust
Hybrid

Quick summary

Work type
Hybrid
Location
Princeton, NJ
Salary
$98,770–$119,686 / yr
Posted
22 days ago
Freshness
Confirmed live yesterday
Closes
Oct 30, 2026

Market check

Salary context

Below market

How this pay compares to similar roles

Similar $212k
This role $109k
$80k most similar roles pay here $272k

This role pays less than 99% of similar roles. Most pay $169,875–$253,500 — the shaded band above. At the midpoint, this role pays about $109k versus about $212k for comparable roles.

Based on 240 similar postings.

Employer

About Bristol Myers Squibb

Bristol Myers Squibb is a global biopharmaceutical company committed to discovering, developing and delivering innovative medicines to patients.

Bristol Myers Squibb currently has 33 open roles on FindRole.

Listed pay typically runs $125,480–$152,049 across 33 roles with salary data.

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At a glance

TL;DR · Manager, AI CRM Engineering - Field Enablement

Manager, AI CRM Engineering - Field Enablement leads the engineering of AI-enabled CRM solutions to support field enablement. The role involves developing LLM-based features, predictive analytics, and generative AI capabilities within Veeva CRM, MyInsights/X-Pages, and Vault environments. Key responsibilities include designing ML workflows for call planning, sentiment analysis, and automated reporting while managing agentic AI experiments to automate data enrichment and routing. The candidate will utilize a technical stack including Python, SQL, Databricks, LangChain, LangGraph, and various models like OpenAI Azure and Anthropic. Essential skills involve experience with AWS services, Informatica ETL tools, and CI/CD pipelines within regulated life sciences environments. This position solves complex business problems by integrating intelligent automation into CRM systems to enhance field representative productivity and ensure compliance with strict data privacy and validated systems standards.

What you'll do

  • Engineer and lead AI-enabled CRM solutions including LLM-based features, predictive analytics, and intelligent content surfacing.
  • Design and implement AI/ML workflows for call planning optimization, sentiment analysis, and rep coaching tools.
  • Develop automated CRM workflows and data enrichment processes using agentic AI and third-party integrations.
  • Partner with Data Science teams to operationalize ML model outputs within CRM UI layers and reporting tools.
  • Establish and enforce AI governance, data privacy regulations, and validated systems standards for the CRM space.
  • Lead the architecture, testing, and deployment of complex CRM and AI-integrated business requirements.
  • Build reusable, AI-augmented code libraries and design patterns to ensure global scalability and consistency.
  • Mentor and lead a global team of developers and administrators to build internal AI competency.

What we're looking for

  • Bachelor's degree in Computer Science, Information Technology, Data Science, or a related field.
  • 5+ years of IT experience in software development, administration, and solution delivery.
  • 5+ years of hands-on CRM experience including configuration, customization, data loading, and integrations.
  • 5+ years of hands-on SQL experience using relational databases like Oracle or PostgreSQL.
  • 2+ years of applied AI/ML development experience in enterprise environments.
  • 4+ years of experience with SDLC methodologies, life sciences regulated systems, and cloud-native applications.
  • 1+ year of Databricks experience including Lakehouse architecture and ETL.
  • 2+ years of experience with Python, Prompt engineering, LangChain, and various LLM providers (preferred).

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