Senior Manager, CRM Engineering, Administration & Development, Field Enablement

Bristol Myers Squibb

Confirmed live today High trust
Closes in 3 days Hybrid

Quick summary

Work type
Hybrid
Location
Princeton, NJ
Salary
$137,530–$166,654 / yr
Employment
Full-time
Posted
67 days ago
Freshness
Confirmed live today
Closes
Oct 30, 2026 (soon)

Market check

Salary context

Below market

How this pay compares to similar roles

Similar $203k
This role $152k
$123k $276k
below market most similar roles pay here above market

This role pays less than 87% of similar roles. Most pay $177,250–$229,500 — the blue band above. At the midpoint, this role pays about $152k versus about $203k for comparable roles.

Based on 240 similar postings.

Employer

About Bristol Myers Squibb

Bristol Myers Squibb is a global biopharmaceutical company committed to discovering, developing and delivering innovative medicines to patients.

Bristol Myers Squibb currently has 34 open roles on FindRole.

Listed pay typically runs $153,830–$186,404 across 26 roles with salary data.

Most-posted roles

View all roles at Bristol Myers Squibb

At a glance

TL;DR · Senior Manager, CRM Engineering, Administration & Development, Field Enablement

The Senior Manager, CRM Engineering, Administration & Development - Field Enablement leads a globally distributed team to define and execute the AI-powered engineering strategy for CRM capabilities. This role involves building AI-enabled solutions, agentic AI experiments, and intelligent automation to enhance commercial field tools within Veeva CRM UIX layers. Key responsibilities include managing platform administration, leading custom development, and governing environment strategies while ensuring compliance with data privacy and validated systems requirements. The position requires expertise in HTML5, CSS3, JavaScript (ES6+), Veeva JavaScript SDK, Java SDK, Groovy, and Shell scripting. Candidates will utilize RESTful/SOAP APIs and CI/CD pipelines to integrate CRM with MDM, ERP, and AI/ML services. The work focuses on solving complex technical challenges in life sciences by streamlining workflows and delivering scalable, high-quality software.

What you'll do

  • Lead the AI-powered Engineering & Development for CRM capabilities to deliver measurable business value and reduce manual effort.
  • Champion an AI-first engineering mindset by embedding LLM-augmented development workflows and automated testing into daily practices.
  • Drive platform simplification by rationalizing legacy configurations and replacing complex manual workflows with automated, scalable solutions.
  • Lead agentic AI experiments to design autonomous agents that manage CRM workflows and surface intelligent field recommendations.
  • Establish AI governance and responsible AI frameworks to ensure compliance with data privacy regulations and validated systems requirements.
  • Lead the end-to-end UIX strategy for Veeva CRM field-facing interfaces using HTML5, CSS3, JavaScript, and Java SDKs.
  • Manage all aspects of Veeva CRM platform administration, including security models, user management, and data loading operations.
  • Lead a globally distributed team of developers and specialists to set technical direction and foster an innovation-led culture.

What we're looking for

  • Bachelor's degree in Computer Science, Information Technology, Software Engineering, or a related field.
  • 9+ years of overall IT experience in CRM software development, platform administration, and enterprise solution delivery.
  • 5+ years of hands-on Veeva CRM experience including platform administration, UIX development, and custom development.
  • 3+ years of hands-on custom development experience using Java, Java SDK (Veeva), JavaScript, or equivalent scripting languages.
  • 1+ years of applied AI/ML, intelligent automation, or Generative AI experience within enterprise CRM or field technology environments.
  • 4+ years of experience with SDLC methodologies, validated and regulated system delivery in life sciences, and cloud-native application development.
  • Demonstrated experience designing and implementing CRM integrations using REST/SOAP APIs, middleware, or event-driven architectures.
  • Demonstrated experience leading globally distributed engineering teams and at least 2 active relevant technical certifications.

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