Senior Specialist, AI CRM Engineering

Bristol Myers Squibb

Confirmed live yesterday High trust

Quick summary

Work type
On-site
Location
Princeton, NJ
Salary
$81,260–$98,468 / yr
Posted
22 days ago
Freshness
Confirmed live yesterday
Closes
Oct 30, 2026

Market check

Salary context

Below market

How this pay compares to similar roles

Similar $198k
This role $90k
$61k most similar roles pay here $266k

This role pays less than 99% of similar roles. Most pay $149,762–$246,150 — the shaded band above. At the midpoint, this role pays about $90k versus about $198k for comparable roles.

Based on 240 similar postings.

Employer

About Bristol Myers Squibb

Bristol Myers Squibb is a global biopharmaceutical company committed to discovering, developing and delivering innovative medicines to patients.

Bristol Myers Squibb currently has 33 open roles on FindRole.

Listed pay typically runs $125,480–$152,049 across 33 roles with salary data.

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At a glance

TL;DR · Senior Specialist, AI CRM Engineering

Sr. Specialist, AI CRM Engineering joins the engineering team to develop and integrate AI-enabled features within the Veeva CRM and Vault CRM ecosystems. The role involves building LLM-based solutions using models like Claude via AWS Bedrock, implementing AI/ML workflows for data pipelines, and creating automated tools such as next-best-action outputs, sentiment analysis, and intelligent alerts. Key responsibilities include prototyping generative AI capabilities, developing agentic AI to automate CRM workflows, and maintaining dynamic dashboards with predictive KPIs. The position requires expertise in Python, SQL, LangChain, LangGraph, and Databricks Lakehouse architecture, alongside experience with AWS services like API Gateway and CI/CD pipelines. This role addresses the technical challenge of integrating advanced machine learning into life sciences CRM platforms to enhance field representative workflows while adhering to strict data privacy standards and regulated industry requirements.

What you'll do

  • Develop and integrate AI-enabled features and LLM-based solutions within the Veeva CRM/Vault CRM ecosystem.
  • Implement AI/ML workflows including next-best-action models, call planning tools, and sentiment analysis for field reps.
  • Prototype and evaluate Generative AI capabilities such as auto-generated summaries and intelligent alerts in MyInsights environments.
  • Build and maintain AI-powered dashboards featuring predictive KPIs and dynamic visual elements for field representatives.
  • Participate in agentic AI experiments to automate CRM workflows, data enrichment, and intelligent routing via APIs.
  • Perform hands-on CRM integrations involving data loading, configuration management, and CI/CD pipeline execution.
  • Ensure all AI features comply with corporate governance, data privacy standards, and life sciences regulations.
  • Research emerging AI tools and contribute reusable code components to improve team productivity and scalability.

What we're looking for

  • Bachelor's degree in Computer Science, Information Technology, Data Science, or a related field.
  • 5+ years of overall IT experience in software development, administration, or solution delivery.
  • 2+ years of hands-on CRM experience including configuration, customization, and integrations within platforms like Veeva or Salesforce.
  • 1.5+ years of applied AI/ML exposure involving building, integrating, or testing models and LLMs.
  • Experience with Databricks Lakehouse architecture and Databricks ETL.
  • 3+ years of experience with SDLC methodologies (Agile and/or Waterfall) in validated or regulated systems.
  • At least 1 active Technical Certification in CRM, AWS, or industry standard AI platforms like Anthropic or Databricks.
  • Proficiency in Python, SQL, Prompt engineering, LangChain, and AWS services including API Gateway and CI/CD.

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