Senior Specialist, AI CRM Engineering

Bristol Myers Squibb

Confirmed live yesterday High trust
Closes in 3 days

Quick summary

Work type
On-site
Location
Princeton, NJ
Salary
$81,260–$98,468 / yr
Employment
Full-time
Posted
27 days ago
Freshness
Confirmed live yesterday
Closes
Oct 30, 2026 (soon)

Market check

Salary context

Below market

How this pay compares to similar roles

Similar $181k
This role $90k
$65k $236k
below market most similar roles pay here above market

This role pays less than 99% of similar roles. Most pay $142,437–$219,556 — the blue band above. At the midpoint, this role pays about $90k versus about $181k for comparable roles.

Based on 240 similar postings.

Employer

About Bristol Myers Squibb

Bristol Myers Squibb is a global biopharmaceutical company committed to discovering, developing and delivering innovative medicines to patients.

Bristol Myers Squibb currently has 34 open roles on FindRole.

Listed pay typically runs $153,830–$186,404 across 26 roles with salary data.

Most-posted roles

View all roles at Bristol Myers Squibb

At a glance

TL;DR · Senior Specialist, AI CRM Engineering

The Sr. Specialist, AI CRM Engineering joins the CRM engineering team to develop and integrate AI-enabled features within the Veeva CRM and Vault CRM ecosystems. This role involves building LLM-based solutions using models like Claude via AWS Bedrock, implementing AI/ML workflows for next-best-action outputs, and prototyping generative AI capabilities like auto-generated call summaries. Key responsibilities include maintaining AI-powered dashboards, participating in agentic AI experiments, and managing data integrations. The position requires proficiency in Python, SQL, Langchain, Lang Graph, and Vectorization, alongside experience with Databricks Lakehouse architecture and AWS CI/CD pipelines. The work focuses on solving technical challenges in life sciences by automating CRM workflows, ensuring data privacy, and delivering validated, compliant AI-integrated business requirements within a regulated environment.

What you'll do

  • Develop and integrate AI-enabled features and LLM-based solutions within the Veeva CRM and Vault CRM ecosystems.
  • Implement AI/ML workflows and data integrations for next-best-action models, call planning, and sentiment analysis.
  • Prototype and evaluate Generative AI capabilities such as auto-generated call summaries and intelligent alerts.
  • Build and maintain AI-powered dashboards featuring predictive KPIs and intelligent visual elements for field representatives.
  • Participate in agentic AI experiments to automate CRM workflows, data enrichment, and intelligent routing via APIs.
  • Consume and surface ML model outputs within CRM UI layers in coordination with Data Science and Analytics teams.
  • Follow AI governance and responsible AI practices to ensure compliance with data privacy and validated systems requirements.
  • Execute the full SDLC lifecycle including design, building, testing, deployment, and issue resolution for CRM requirements.

What we're looking for

  • Bachelor's degree in Computer Science, Information Technology, Data Science, or a related field.
  • 5+ years of overall IT experience in software development, administration, or solution delivery.
  • 2+ years of hands-on CRM experience including configuration, customization, UIX, workflows, security models, data loading, or integrations.
  • 1.5+ years of applied AI/ML exposure including building, integrating, or testing AI/ML models, LLMs, or intelligent automation features.
  • Experience with Databricks Lakehouse architecture including Databricks ETL.
  • 3+ years of experience with SDLC methodologies including participation in validated or regulated system delivery.
  • At least 1 active Technical Certification in CRM, AWS, or industry-standard AI certifications like Anthropic, Databricks, or equivalent.
  • Strong experience with Vectorization, Python, Prompt engineering, Langchain, Lang Graph, OpenAI Azure, Anthropic Claude, and GCP models.

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