Manager, Account Development

What you'll do

• Hire, train, and manage a high-performing team of Account Development sellers.
• Drive MRR expansion and growth across the existing partner base.
• Establish clear KPIs and performance metrics for the account development team.
• Collaborate with S&O and Product partners to optimize the customer experience.
• Develop processes and programs based on direct merchant interactions to improve internal workflows.
• Scale the In Store Account Development team to meet long-term organizational goals.
• Use AI tools and data analysis to increase team efficiency and effectiveness.

What we're looking for

• You must have at least 3 years of experience in account management or account development leadership within SaaS, SMB Tech, or Restaurant Sales.
• You must have a proven track record of building and growing high-performing sales teams by sourcing and developing top talent.
• You must have consistently achieved and overperformed on strategic sales goals.
• You must have experience working directly with restaurants and hospitality groups to identify operational gaps.
• You must be proficient with Salesforce, Google Suite, and general data analysis.
• You should be able to incorporate AI tools into your daily work and train your team to do the same (preferred).