Lead Systems Operations Engineer

Wells Fargo

Confirmed live yesterday High trust
Hybrid

Quick summary

Work type
Hybrid
Location
Charlotte, NCChandler, AZ
Posted
11 days ago
Freshness
Confirmed live yesterday
Closes
Oct 1, 2026

Market check

Salary context

How this pay compares to similar roles

Similar $175k
$134k most similar roles pay here $217k

This listing doesn't post a salary. Most similar roles pay $141,625–$209,041.

Based on 240 similar postings.

Employer

About Wells Fargo

Wells Fargo & Company is one of the largest banks in the United States, providing banking, investment, mortgage, and consumer and commercial finance products and services nationwide. Industry: Banking & Financial Services

Wells Fargo currently has 33 open roles on FindRole.

Listed pay typically runs $159,000–$260,000 across 13 roles with salary data.

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At a glance

TL;DR · Lead Systems Operations Engineer

Lead Systems Operations Engineer joins the Payments & Liquidity Technology team to support the transformation of high-value payment systems onto a new event-driven, cloud-native architecture. This role sits at the intersection of engineering, service management, and reliability, where the engineer embeds Site Reliability Engineering practices into the modernization lifecycle. Key responsibilities include defining non-functional requirements, leading capacity and performance testing for peak events, managing permit-to-operate readiness, and establishing robust runbooks and escalation paths. The candidate will ensure platforms are resilient, observable, and scalable while reducing alert noise through chaos engineering and blameless RCAs. Required skills include experience with Kubernetes, container orchestration, and application support. Desired expertise includes CI/CD automation, Spring Boot, MongoDB, Redis, Resilience4J, and distributed tracing tools like BlazeMeter or Chaos Monkey within high-value payment systems such as SWIFT, CHIPS, and FedNow.

What you'll do

  • Embed Site Reliability Engineering practices into the modernization of legacy wire platforms onto cloud-native architectures.
  • Define and validate non-functional requirements for high-volume payment systems including capacity and performance testing.
  • Ensure robust replay, retry, and exception-handling mechanisms are implemented for event-driven flows.
  • Manage permit-to-operate readiness, cutover models, and production-grade runbooks before system go-live.
  • Drive end-to-end observability, establish SLOs and error budgets, and reduce alert noise.
  • Conduct chaos engineering and blameless root cause analyses to improve service reliability and recovery.
  • Provide high-level systems consultation and technical guidance for complex infrastructure projects.
  • Resolve escalated support issues by evaluating technical challenges and proposing system improvements.

What we're looking for

  • Must have 5+ years of experience in Systems Engineering or Technology Architecture.
  • Must have 3+ years of application support experience.
  • Must have 3+ years of Platform experience in Kubernetes or container orchestration.
  • Desired: 2+ years of CI/CD and Automation experience including progressive delivery and reliability-as-code.
  • Desired: 2+ years of experience with Application Frameworks like Spring Boot and Spring WebFlux.
  • Desired: 2+ years of experience with Data Stores and Caching such as MongoDB and Redis.
  • Desired: 2+ years of experience in Resilience, Observability, and Testing/Resilience Validation tools.
  • Desired: Experience with high-value payment systems (Wires, RTP, SWIFT, CHIPS, FedNow) and event-driven architectures.

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