Lead Site Operations Manager

Leidos

Confirmed live yesterday High trust

Quick summary

Work type
On-site
Location
Washington, DC
Salary
$92,300–$166,850 / yr
Posted
28 days ago
Freshness
Confirmed live yesterday

Market check

Salary context

Below market

How this pay compares to similar roles

Similar $166k
This role $130k
$79k most similar roles pay here $221k

This role pays less than 85% of similar roles. Most pay $139,200–$192,900 — the shaded band above. At the midpoint, this role pays about $130k versus about $166k for comparable roles.

Based on 239 similar postings.

Employer

About Leidos

Leidos is an industry and technology leader serving government and commercial customers with smarter, more efficient digital and mission innovations.

Leidos currently has 264 open roles on FindRole.

Listed pay typically runs $92,300–$166,850 across 245 roles with salary data.

Most-posted roles

View all roles at Leidos

At a glance

TL;DR · Lead Site Operations Manager

Lead Site Operations Manager The Lead Site Operations Manager joins the Digital Sector to manage mission-critical enterprise services and staff at a primary customer site in Washington, DC. This hands-on leadership role involves overseeing enterprise infrastructure, guiding technical operations personnel, and ensuring rapid response to incidents affecting system availability and performance. The manager will oversee day-to-day operations for systems in a 24/7/365 environment, coordinating incident response, troubleshooting, and root cause analysis while managing service continuity and process improvements. Key responsibilities include overseeing monitoring workflows, performing log analysis, and maintaining technical documentation. The role requires expertise in Windows server environments, enterprise infrastructure, ICAM, and systems administration. Required skills include experience with support ticket management and stakeholder coordination within secure, high-availability environments. Technical competencies involve managing large IT infrastructures to meet specific contract requirements and ensure operational readiness across distributed networks.

What you'll do

  • Manage day-to-day operations for enterprise infrastructure systems and services in a 24/7/365 mission environment.
  • Provide technical leadership and guidance to system administrators and operations staff supporting infrastructure services.
  • Coordinate incident response, troubleshooting, escalation, and restoration of services affecting enterprise infrastructure.
  • Analyze logs, alerts, and trend data to identify recurring issues and perform root cause analysis.
  • Serve as the primary on-site lead for customer coordination and stakeholder communication.
  • Track and report operational status, service impacts, and technical findings to management and customers.
  • Maintain and update operations documentation, procedures, and knowledge articles for support personnel.
  • Drive initiatives for operational readiness, service continuity, workforce coordination, and process improvement.

What we're looking for

  • Must have a Bachelor's degree with 8 years of experience, Master’s with 6 years, Associate's with 10 years, or High School Diploma with 12 years.
  • Must hold at least an IT System Admin Intermediate certification (e.g., Security+, Cloud+, GICSP, SSCP, or GSEC).
  • US Citizenship is required.
  • Must possess a TS/SCI with Poly or a TS/SCI and the willingness to obtain and maintain a specific clearance.
  • Experience leading technical teams in site lead, team lead, shift lead, or similar leadership roles.
  • Experience supporting mission-critical IT operations in secure, classified, or high-availability environments.
  • Experience with incident management, troubleshooting, service restoration, log analysis, and Windows server systems administration.
  • Experience with enterprise technologies (Active Directory, VMware, SCCM), patch management, STIG compliance, and AWS cloud services (preferred).

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