Lab Support Specialist

Rockwell Automation

Confirmed live today High trust

Quick summary

Work type
On-site
Location
Milwaukee, WI
Employment
Full-time
Posted
5 days ago
Freshness
Confirmed live today

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Salary context

How this pay compares to similar roles

Similar $161k
$110k most similar roles pay here $209k

This listing doesn't post a salary. Most similar roles pay $121,312–$199,700.

Based on 240 similar postings.

Employer

About Rockwell Automation

Rockwell Automation, Inc. is a global leader in industrial automation and digital transformation.

Rockwell Automation currently has 22 open roles on FindRole.

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At a glance

TL;DR · Lab Support Specialist

The Lab Support Specialist- SecureOT supports the daily operation and improvement of a multi-vendor operational technology research lab. This role involves managing physical infrastructure, including industrial devices, servers, storage, and network components, alongside virtual infrastructure involving hypervisors, backups, and software platforms. The specialist is responsible for installing, configuring, and troubleshooting systems across Linux and Windows environments, while managing networking technologies like VLANs, routing, switching, and firewalls. Key tasks include maintaining asset inventory, performing firmware updates, and documenting procedures to improve operational efficiency through automation and scripting. The role requires technical expertise in industrial automation systems, including PLCs, HMIs, and OT protocols. Candidates will utilize tools such as Active Directory, VMware, Hyper-V, Proxmox, Jira, Confluence, and Git to support device research, integration development, product testing, and customer demonstrations within a specialized research environment.

What you'll do

  • Install, configure, and troubleshoot industrial systems, servers, storage, and network infrastructure.
  • Administer Linux and Windows environments including Active Directory, virtualization platforms, and backup services.
  • Configure networking technologies such as VLANs, routing, switching, DNS, DHCP, firewalls, and VPNs.
  • Manage industrial devices, firmware updates, engineering software, and hardware/software compatibility.
  • Procure and manage assets, licenses, warranties, and vendor relationships for lab equipment.
  • Maintain accurate documentation including asset records, network diagrams, procedures, and recovery plans.
  • Perform physical infrastructure maintenance including rack management, cabling, and power systems.
  • Improve operational efficiency through automation, scripting, and standardized process documentation.

What we're looking for

  • Bachelor's Degree or equivalent years of relevant work experience.
  • Legal authorization to work in the U.S.
  • 2+ years of hands-on experience in systems, network, infrastructure, industrial automation, or lab support environments (preferred).
  • Technical expertise in Windows/Linux administration, virtualization, networking, backup and recovery, industrial automation, or lab operations (preferred).
  • Experience with virtualization platforms, Windows Server, Linux administration, and core networking technologies (preferred).
  • Knowledge of industrial automation systems including PLCs, HMIs, industrial networks, OT protocols, and engineering software (preferred).
  • Proficiency with scripting, automation, APIs, and AI-assisted development tools (preferred).
  • Experience with Active Directory, Group Policy, software deployment, licensing, vendor management, and inventory control (preferred).

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