Computer Support Specialist

What you'll do

• Install, configure, and maintain hardware and software in desktop computing environments.
• Perform network switch patching and configuration tasks.
• Ensure all security patches are current and successfully applied across systems.
• Develop test specifications and procedures for technical operations.
• Assist with the design, engineering, and accreditation of voice and video communication systems.
• Manage assets including inventory, relocation, repair, removal, and destruction of equipment.
• Troubleshoot and resolve technical issues in response to emergent support requirements.
• Deliver training to military personnel on system configuration and secure communications.

What we're looking for

• Active TS/SCI security clearance.
• Bachelor degree with 1+ year of experience, Associate degree with 3+ years, or High school diploma/GED with 5+ years of experience.
• Experience supporting Windows, Linux, and Unix based infrastructure.
• Experience using ServiceNow Action Request System or an equivalent ticketing system.
• Proficiency with Microsoft business tools.
• Familiarity with Microsoft System Center Configuration Manager (SCCM).
• Excellent oral and written communication skills.
• One of the following certifications: CompTIA A+, Network+, Security+, BICSI ITS Installer 2, or CISSP/CASP within six months of hire (preferred).