Information Technology Support Specialist

Motorola Solutions

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Quick summary

Work type
On-site
Location
Irvine, CALos Angeles, CASan Diego, CACulver City, CA
Employment
Full-time
Posted
4 days ago
Freshness
Confirmed live today
Nearby
99+ roles within 25 mi

Market check

Salary context

How this pay compares to similar roles

Similar $126k
$89k $165k
below market most similar roles pay here above market

This listing doesn't post a salary. Most similar roles pay $105,325–$147,012.

Based on 240 similar postings.

Employer

About Motorola Solutions

Motorola Solutions, Inc. (NYSE: MSI) is a leading American technology company providing mission-critical communications, video security, and analytics for public safety and enterprise customers.

Motorola Solutions currently has 156 open roles on FindRole.

Listed pay typically runs $100,000–$135,000 across 120 roles with salary data.

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At a glance

TL;DR · Information Technology Support Specialist

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The Information Technology (IT) Support Specialist joins the Information Technology team to provide essential technical support for Silvus Technologies. This role involves troubleshooting hardware and software issues on desktop and laptop systems, responding to help desk tickets, and maintaining the company's IT infrastructure. Key responsibilities include installing and configuring hardware, managing on-boarding and off-boarding functions, and maintaining an accurate inventory of assets. The successful candidate will utilize skills in Windows, Linux, and macOS environments, along with Microsoft Active Directory, Microsoft Entra, Microsoft Intune, and Google Suite. Technical requirements include experience with Layer 1 Networking and Cabling. This position supports the development of advanced MANET and MIMO communications systems designed for mission-critical applications in defense, law enforcement, and public safety environments.

Skills

Windows Linux macOS Microsoft Active Directory Microsoft Entra Microsoft Intune Microsoft 365 Google Suite Layer 1 Networking Cabling IT Infrastructure Help Desk Support

What you'll do

  • Provide technical support to end users by troubleshooting hardware and software issues on desktop and laptop systems.
  • Respond to and resolve IT Help Desk support tickets in a timely manner.
  • Install, configure, and maintain company hardware and software assets.
  • Develop and maintain documentation for IT infrastructure and support processes.
  • Maintain an up-to-date inventory of all hardware and software assets.
  • Manage on-boarding and off-boarding functions including account creation, hardware deployment, and recovery.
  • Configure and deploy Windows, Linux, and macOS endpoints and peripherals.

What we're looking for

  • High School Diploma or GED.
  • 3+ years of experience in installing, troubleshooting, and maintaining software and hardware installations, upgrades, and related procedures.
  • Proficient PC skills in a Windows and IOS environment.
  • Experience with Layer 1 Networking and Cabling.
  • Experience installing, uninstalling, licensing, and de-licensing enterprise software.
  • Highly proficient in Google Suite and Microsoft 365 (Excel, Word, PowerPoint).
  • Must be a U.S. Citizen.
  • Bachelor’s degree in Information Technology, Computer Science, or related field.

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