Help Desk Technician III
General Dynamics
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This listing doesn't post a salary. Most similar roles pay $99,300–$152,150.
Based on 240 similar postings.
Employer
General Dynamics is a global aerospace and defense company offering a broad portfolio of products and services in business aviation, ship construction, land combat vehicles, and information technology. It serves customers in the U.S. government, allied governments, and a diverse array of commercial markets.
General Dynamics currently has 1377 open roles on FindRole.
Listed pay typically runs $124,093–$150,385 across 1184 roles with salary data.
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The Help Desk Technician II joins the technical support services team to maintain critical systems for the United States Mobility Air Force. This role involves providing research, design, and modifications for enterprise-wide applications while offering technical administration for eTools, including mobile devices, laptops, and computers. Key responsibilities include managing the Logistics Information System, performing hardware troubleshooting, implementing network security policies, and overseeing the AMC/A4 WLAN survey program. The successful candidate will utilize skills in computer hardware, systems, and operating systems for both server and desktop environments. They must navigate Information Assurance concepts to resolve complex issues, manage trouble tickets, and maintain backup systems. This position directly supports aircraft sortie generation and logistics functions by ensuring high system availability and providing technical guidance to less experienced personnel.
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