Global Product Support Engineer 2

Lam Research

Confirmed live today High trust
Hybrid

Quick summary

Work type
Hybrid
Location
Fremont, CA
Salary
$73,000–$159,000 / yr
Posted
46 days ago
Freshness
Confirmed live today
Closes
Mar 10, 2027

Market check

Salary context

Below market

How this pay compares to similar roles

Similar $158k
This role $116k
$59k $207k
below market most similar roles pay here above market

This role pays less than 85% of similar roles. Most pay $127,950–$187,850 — the blue band above. At the midpoint, this role pays about $116k versus about $158k for comparable roles.

Based on 240 similar postings.

Employer

About Lam Research

Lam Research Corporation is a leading American supplier of wafer-fabrication equipment and services to the global semiconductor industry.

Lam Research currently has 137 open roles on FindRole.

Listed pay typically runs $114,000–$253,000 across 82 roles with salary data.

Most-posted roles

View all roles at Lam Research

At a glance

TL;DR · Global Product Support Engineer 2

The Global Product Support Engineer 2 joins the Office of the CTO to provide technical support for field engineers, technicians, and product support personnel. This role serves as the primary technical contact for universities using semiconductor tools, where you will diagnose, troubleshoot, and repair complex equipment. You will consult with researchers on hardware options, upgrades, and chemistry compatibility while driving failure analysis for damaged parts and subsystems. Working within the Fremont Velocity Lab, you will identify root causes such as corrosion, contamination, and material degradation. You will collaborate with design, mechanical, and electrical engineers using first-principles engineering, physical chemistry, thermodynamics, and reaction analysis. Key responsibilities include tracking lab parts inventory and providing technical solutions to ensure customer satisfaction within the semiconductor industry.

What you'll do

  • Serve as the primary technical contact for universities using Lam tools in their laboratories.
  • Diagnose and provide technical solutions for tool issues or repairs required by university researchers.
  • Consult with researchers on hardware options, upgrades, and compatibility assessments for new chemistries.
  • Drive failure analysis of damaged parts and subsystems to determine root causes like corrosion or contamination.
  • Apply first-principles engineering and physical chemistry to identify failure mechanisms and drive corrective actions.
  • Collaborate with design, mechanical, and electrical engineers to resolve complex equipment problems.
  • Track lab parts inventory to identify items that need replacement or ordering.

What we're looking for

  • Bachelor's degree and a minimum of 2 years of related experience.
  • Advanced degree without experience.
  • Equivalent work experience.
  • Semiconductor experience (preferred).
  • Ability to diagnose, troubleshoot, repair, and debug complex semiconductor equipment.
  • Ability to perform failure analysis on damaged parts and subsystems to determine root causes.
  • Ability to apply first-principles engineering, physical chemistry, thermodynamics, and reaction analysis.
  • Ability to provide hardware compatibility assessments and recommend hardware upgrades or changes.

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