Genesys Cloud CX Engineer

Cardinal Health

Quick summary

Work type: On-site
Location: Nationwide
Salary: $94,900–$135,600 / yr
Posted: 8 days ago
Nearby: 1 role within 25 mi

Market check

Salary context

Below market

How this pay compares to similar roles

Similar $162k

This role $115k

$83k most similar roles pay here $210k

This role pays less than 86% of similar roles. Most pay $131,990–$192,162 — the shaded band above. At the midpoint, this role pays about $115k versus about $162k for comparable roles.

Based on 240 similar postings.

Employer

About Cardinal Health

Cardinal Health is a global healthcare services and products company specializing in pharmaceutical distribution, medical products, and supply chain solutions for healthcare providers and pharmacies. Industry: Healthcare Distribution & Services

Cardinal Health currently has 43 open roles on FindRole.

Listed pay typically runs $121,600–$165,110 across 41 roles with salary data.

Most-posted roles

View all roles at Cardinal Health

At a glance

TL;DR · Genesys Cloud CX Engineer

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Senior Software Engineer sought for a dynamic team focused on enhancing customer experience through the Genesys Cloud CX platform. This role involves hands-on development and integration with CRM systems like ServiceNow, Salesforce, and SAP CRM, requiring strong documentation skills to create detailed system configurations and call flow diagrams. Day-to-day responsibilities include troubleshooting complex issues within the Genesys Cloud environment and collaborating closely with both business stakeholders and technical teams to translate requirements into robust technical solutions. Ideal candidates possess 4-8 years of relevant experience and excel in written and verbal communication, ensuring seamless interaction across all levels of the organization.

Skills

Genesys Cloud CX ServiceNow Salesforce SAP CRM CI/CD Docker AWS Kubernetes PostgreSQL Python JavaScript Git Jira Confluence

What you'll do

Develop and maintain systems on the Genesys Cloud CX platform.
Integrate CRM systems such as ServiceNow, Salesforce, and SAP CRM.
Document system configurations including call flows and data actions.
Troubleshoot issues with the Genesys Cloud platform and related applications.
Translate business requirements into viable technical solutions.

What we're looking for

4-8 years of experience in technical roles.
Hands-on development with Genesys Cloud CX and CRM integrations.
Proficient in documenting system configurations and troubleshooting issues.
Strong ability to translate business requirements into technical solutions.
Excellent verbal and written communication skills for diverse teams.

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