Genesys Cloud CX Engineer
Cardinal Health
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Market check
How this pay compares to similar roles
This role pays less than 88% of similar roles. Most pay $114,987–$161,310 — the shaded band above. At the midpoint, this role pays about $98k versus about $138k for comparable roles.
Based on 240 similar postings.
Employer
Cardinal Health is a global healthcare services and products company specializing in pharmaceutical distribution, medical products, and supply chain solutions for healthcare providers and pharmacies. Industry: Healthcare Distribution & Services
Cardinal Health currently has 36 open roles on FindRole.
Listed pay typically runs $94,900–$135,600 across 32 roles with salary data.
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At a glance
Genesys Cloud - Business Analyst serves as a vital liaison between business units and IT systems development teams to align organizational strategies with technical capabilities. Working within the Information Technology department, this role involves identifying business needs, defining project scopes, and translating complex requirements into actionable technical specifications. The daily responsibilities include leading elicitation sessions, developing process flows, managing vendor relationships for system integration, and executing user acceptance testing and change management activities. To succeed, candidates must possess experience with the Genesys Cloud CX platform, CRM integrations like Salesforce or ServiceNow, and tools such as Visio or Lucid for call flow diagramming. The role also requires proficiency in Jira for documenting user stories and managing defects. This position focuses on improving business processes and implementing technology solutions to achieve specific operational and commercial objectives.
What does a Business Analyst earn?
Median $119050 from 32 postings across 11 companies.
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