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About PNC
PNC is one of the largest diversified financial services institutions in the U.S., based in Pittsburgh, PA, it provides retail banking, corporate banking, and asset management.
PNC currently has
118 open roles
on FindRole.
Listed pay typically runs
$86,250–$172,500
across 62 roles with salary data.
As a Software Engineer Principal (Genesys Cloud) within the Treasury Solutions organization, you will design, develop, configure, and support Genesys Cloud CX solutions for Treasury Management contact center capabilities. You will partner with business, architecture, and engineering teams to build scalable, secure, and high-performing omni-channel customer engagement solutions. Your daily work involves managing IVR and call flow designs, routing, queues, and workforce management concepts while integrating with enterprise platforms like CRM and ServiceNow. To succeed, you must utilize Genesys Cloud CX platform development, Data Actions, and API integrations involving REST APIs and JSON. You will also leverage Java or JavaScript to solve complex problems. The role requires expertise in migrating from legacy platforms, implementing NLP/NLU or bot integrations, and translating complex business needs into technical solutions within an enterprise-scale environment.
What does a Software Engineer earn?
Median $197500 from 2196 postings across 133 companies.