Business Analyst

Cognizant

Confirmed live today High trust

Quick summary

Work type
On-site
Location
Plano, TX
Salary
$110,000–$140,000 / yr
Posted
11 days ago
Freshness
Confirmed live today

Market check

Salary context

Competitive pay

How this pay compares to similar roles

Similar $137k
This role $125k
$97k most similar roles pay here $167k

This role pays less than 57% of similar roles. Most pay $114,750–$159,000 — the shaded band above. At the midpoint, this role pays about $125k versus about $137k for comparable roles.

Based on 240 similar postings.

Employer

About Cognizant

Cognizant is a multinational IT services and consulting company offering digital transformation, technology, and business process services. It serves clients across financial services, healthcare, manufacturing, and other industries worldwide.

Cognizant currently has 21 open roles on FindRole.

Listed pay typically runs $133,500–$155,000 across 18 roles with salary data.

Most-posted roles

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At a glance

TL;DR · Business Analyst

As a Business Analyst, you will join the team to design and optimize customer support, teleoperations, and remote assistance workflows for an autonomous taxi fleet. You will act as the bridge between vehicle operations and rider support by translating technical events like sensor-degradation alerts and ADAS state transitions into actionable operational triggers. Your daily responsibilities include defining functional requirements for contact center agents, tracking mission-critical metrics, and managing product backlogs in Jira and Confluence. To succeed, you must possess a conceptual understanding of the autonomous stack, including LiDAR, radar, and camera perception. You will utilize SQL, Python, and modern dashboarding tools like Power BI or Tableau to build production-grade reports. Additionally, you will implement GenAI and GenBI tools to automate customer interactions and provide real-time insights into fleet performance and safety data.

What you'll do

  • Define functional requirements for contact center agents and remote operators handling robotaxi edge cases.
  • Translate vehicle health, perception status flags, and ADAS states into operational triggers for support teams.
  • Write complex SQL queries to track intervention trends, fleet exceptions, and call center throughput.
  • Use Python for exploratory data analysis, pattern identification in incident data, and automated reporting.
  • Build and maintain production-grade dashboards in Power BI, Tableau, or QuickSight for real-time operational visibility.
  • Define requirements for GenAI tools including call summarization, agent recommendations, and conversational AI guardrails.
  • Author detailed PRDs, user stories, and process flow diagrams in Jira and Confluence.

What we're looking for

  • Must have a conceptual understanding of autonomous vehicle systems, including ADAS, LiDAR, radar, and camera perception.
  • Proficiency in SQL for complex queries across relational databases and cloud data warehouses is required.
  • Proficiency in Python (Pandas, NumPy) for data analysis and automated reporting is required.
  • Experience building production-grade dashboards using Power BI, Tableau, or QuickSight is required.
  • Ability to define functional requirements for GenAI and GenBI tools to automate customer interactions and fleet insights.
  • Experience in requirements gathering, process mapping, and root-cause analysis is required.
  • 3+ years of experience in Automotive, ADAS, Autonomous Mobility, Connected Vehicle, or Fleet Telematics (preferred).

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