Field Service Technician - Essex County

Motorola Solutions

Quick summary

Work type
On-site
Location
NY
Salary
$70,000–$80,000 / yr
Posted
2 days ago

Market check

Salary context

Below market

How this pay compares to similar roles

Similar $142k
This role $75k
$58k most similar roles pay here $184k

This role pays less than 99% of similar roles. Most pay $113,700–$170,000 — the shaded band above. At the midpoint, this role pays about $75k versus about $142k for comparable roles.

Based on 240 similar postings.

Employer

About Motorola Solutions

Motorola Solutions, Inc. (NYSE: MSI) is a leading American technology company providing mission-critical communications, video security, and analytics for public safety and enterprise customers.

Motorola Solutions currently has 113 open roles on FindRole.

Listed pay typically runs $110,250–$145,200 across 100 roles with salary data.

Most-posted roles

View all roles at Motorola Solutions

At a glance

TL;DR · Field Service Technician - Essex County

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The Field Service Technician role at Motorola Solutions in the New York group involves maintaining, optimizing, and supporting advanced communication systems for government and public safety customers. This position requires collaborating closely with engineering, project management, and sales teams to ensure system reliability and customer satisfaction. Day-to-day responsibilities include performing preventative maintenance, conducting trend analysis, and documenting results while delivering knowledge of RF technology and standard telephony. The ideal candidate should have a 2-year associate degree in electronics or IT, proficiency in network installation and maintenance, and experience with various communication systems such as LANs and WANs. Strong interpersonal skills are essential for working effectively with customers and internal teams. This role demands the ability to troubleshoot issues efficiently under pressure and requires travel up to 30% of the time.

Skills

Google Suite MS Word Excel Outlook Access Routers Switches Firewalls Bridges LAN WAN RF interfaces Network equipment Linux Windows

What you'll do

  • Perform preventative maintenance on mission-critical communication systems.
  • Optimize and support advanced communication systems to meet customer expectations.
  • Maintain and document complex communications infrastructure, including RF interfaces.
  • Deliver technical knowledge in radio frequency (RF) and telephony standards.
  • Troubleshoot and resolve customer issues during high-stress situations independently.

What we're looking for

  • At least 2 years of experience in LMR, RF systems, radio communications, or related fields.
  • Proficient in installing, configuring, and maintaining computer network systems including cabling, routers, switches, firewalls, and bridges.
  • Knowledge of wired communication systems such as LANs and WANs.
  • Experience with logging recording systems, RF interfaces, and networking equipment.
  • Strong problem-solving skills for customer issues under pressure.
  • Security+, CompTIA, or related certification preferred.

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