This role pays less than
77%
of similar roles. Most pay
$133,085–$214,000
— the shaded band above.
At the midpoint, this role pays about
$129k
versus about
$174k
for comparable roles.
Based on 240 similar postings.
Employer
About GEICO
GEICO (Government Employees Insurance Company) is one of the largest auto insurers in the United States, offering affordable auto, home, renters, and other personal insurance products. Industry: Insurance
GEICO currently has
95 open roles
on FindRole.
Listed pay typically runs
$110,000–$230,000
across 93 roles with salary data.
The Executive Support Engineer provides high-touch technical support to the Executive Leadership Team and Senior Directors to ensure seamless operations with minimal interruptions. This role involves troubleshooting complex hardware, software, and network issues while managing executive devices, mobile phones, and peripherals. The engineer is responsible for coordinating audio-visual requirements for meetings, managing software licenses, and developing a strategic technology roadmap for leadership needs. Key technical competencies include proficiency in Microsoft 365, Office for Mac, Webex, Zoom, Slack, VoIP/Equality, Active Directory, Azure, and Azure DevOps. The role also requires expertise in user identity management, MFA support, and data recovery. This position supports the organization's transition from a traditional IT model to a tech-focused structure, ensuring that senior leaders remain productive through proactive maintenance, technical training, and high-level problem solving within an insurance business context.
Provide high-quality technical support to executive leadership regarding hardware, software, and network issues.
Troubleshoot and resolve complex technical problems to ensure minimal disruption to executive operations.
Set up and maintain laptops, mobile devices, and peripherals for the executive team.
Manage audio-visual requirements for all on-site and remote senior executive meetings.
Develop a strategic support plan and technology roadmap for leadership's specific needs.
Monitor and maintain executive software licenses, subscriptions, and security access management.
Proactively perform maintenance and updates on executive devices and office equipment.
Document standard operating procedures and provide training on new technologies to stakeholders.
What we're looking for
Bachelor's degree in computer science, Information Systems, or equivalent education and work experience.
At least 5 years of experience providing technical support to Executives or C-suite leaders.
At least 5 years of professional experience with Microsoft 365, Office for Mac, Teams, Webex, Zoom, Slack, Active Directory, Windows, and Mac environments.
Excellent verbal and written communication skills (preferred).
Microsoft 365
Active Directory
Azure
Azure DevOps
Webex
Zoom
Slack
VoIP
Windows
iOS
MFA
Cybersecurity
Software Installation
Data Recovery
CompTIA
Apple Certified Support Professional