This role pays less than
77%
of similar roles. Most pay
$133,085–$214,000
— the shaded band above.
At the midpoint, this role pays about
$129k
versus about
$174k
for comparable roles.
Based on 240 similar postings.
Employer
About GEICO
GEICO (Government Employees Insurance Company) is one of the largest auto insurers in the United States, offering affordable auto, home, renters, and other personal insurance products. Industry: Insurance
GEICO currently has
95 open roles
on FindRole.
Listed pay typically runs
$110,000–$230,000
across 93 roles with salary data.
The Executive Support Engineer provides high-touch technical support to the Executive Leadership Team and Senior Directors to ensure seamless operations with minimal interruptions. This role involves troubleshooting complex hardware, software, and network issues while managing mobile devices, peripherals, and audio-visual systems for on-site and remote meetings. The engineer will develop technology roadmaps, manage software licenses, perform data recovery, and conduct regular maintenance on executive equipment. Key technologies include Microsoft 365, Office for Mac, Webex, Zoom, Slack, VoIP/Equality, Active Directory, Azure, and Azure DevOps. Candidates must navigate Windows and Mac environments while managing user identity, security access, and MFA. The role supports the organization's transition from a traditional IT model to a tech-focused engineering culture by providing proactive technical solutions and clear communication for non-technical stakeholders within the insurance business domain.
Provide high-quality technical support to executive leadership regarding hardware, software, and network issues.
Troubleshoot and resolve complex technical problems to ensure minimal disruption to executive operations.
Set up and maintain laptops, mobile devices, and peripherals for the executive team.
Coordinate and set up audio-visual requirements for all on-site and remote senior executive meetings.
Develop a strategic support plan and technology roadmap for leadership's travel and off-site needs.
Manage executive software licenses, subscriptions, and proactive device maintenance.
Translate complex technical information into clear communication for non-technical stakeholders.
Maintain detailed records of support requests and update standard operating procedures for executive support.
What we're looking for
Bachelor's degree in computer science, Information Systems, or equivalent education and work experience.
At least 5 years of experience providing technical support to Executives/C Suite.
At least 5 years of professional experience with Microsoft 365, Office for Mac, Teams, Webex, Zoom, Slack, Active Directory, Windows, and Mac environments.
Excellent verbal and written communication skills (preferred).
Microsoft 365
Active Directory
Azure
Azure DevOps
Webex
Zoom
Slack
VoIP
Windows
iOS
Mobile Technologies
Cybersecurity
Data Recovery
MFA
CompTIA
A+
Network+