Executive Director, Director of Organizational Strategy, Client Onboarding & Service

JPMorgan Chase

Confirmed live yesterday High trust

Quick summary

Work type
On-site
Location
Chicago, IL
Posted
9 days ago
Freshness
Confirmed live yesterday

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Salary context

How this pay compares to similar roles

Similar $232k
$163k most similar roles pay here $287k

This listing doesn't post a salary. Most similar roles pay $188,781–$274,492.

Based on 239 similar postings.

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About JPMorgan Chase

JPMorgan Chase & Co. is a global financial services firm and one of the largest banks in the world, offering investment banking, commercial banking, asset management, and consumer financial services.

JPMorgan Chase currently has 1117 open roles on FindRole.

Listed pay typically runs $186,160–$215,000 across 7 roles with salary data.

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At a glance

TL;DR · Executive Director, Director of Organizational Strategy, Client Onboarding & Service

As Executive Director - Director of Organizational Strategy, Client Onboarding & Service, you will join the client onboarding and service organization to lead multi-year organizational strategy and large-scale transformation. You will partner with senior leaders to assess opportunities, define priorities, and shape operating model improvements while managing workforce transformation, capability planning, and location strategy assessments. Your daily work involves establishing program governance, tracking performance metrics, and translating complex topics into executive narratives for cross-functional stakeholders. To succeed, you must possess over ten years of experience in program and change management within large organizations. Required skills include structured analytical approaches, data visualization with Alteryx or Tableau, and proficiency in Microsoft PowerPoint, Excel, and SharePoint. Additionally, you will leverage knowledge of artificial intelligence and machine learning to identify automation opportunities and improve operational efficiency across the organization.

What you'll do

  • Develop and execute multi-year organizational strategies aligned with business priorities and operating goals.
  • Partner with senior leaders to identify strategic opportunities and drive decision-making through structured analysis.
  • Design and implement improvements to the operating model, including target-state capabilities and governance.
  • Lead workforce transformation initiatives involving capability planning and role evolution.
  • Conduct location strategy assessments to improve organizational effectiveness and resilience.
  • Establish program governance, milestones, and performance metrics to track initiative outcomes.
  • Translate complex topics into clear executive-level narratives and recommendations.
  • Manage cross-functional working groups to remove roadblocks and deliver sustainable change.

What we're looking for

  • 10+ years of experience in program management and change management within a large-scale organization focusing on transformation.
  • Experience leading teams and communicating with senior stakeholders via written and verbal presentations.
  • Experience applying structured analytical approaches to evaluate options and develop recommendations.
  • Knowledge of artificial intelligence and machine learning concepts, frameworks, and business applications.
  • Experience using data visualization and workflow/analytics tools such as Alteryx or Tableau.
  • Proficiency in Microsoft PowerPoint for executive materials and Microsoft Excel for program analytics and reporting.
  • Experience with Microsoft SharePoint.
  • Bachelor’s degree.

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