below marketmost similar roles pay hereabove market
This listing doesn't post a salary. Most similar roles pay
$158,937–$236,812.
Based on 240 similar postings.
Employer
About JPMorgan Chase
JPMorgan Chase & Co. is a global financial services firm and one of the largest banks in the world, offering investment banking, commercial banking, asset management, and consumer financial services.
JPMorgan Chase currently has
1226 open roles
on FindRole.
Listed pay typically runs
$156,750–$215,000
across 5 roles with salary data.
The Vice President AI Strategy, Client Onboarding & Service leads the end-to-end delivery of AI-enabled solutions for client onboarding, servicing, and contact center operations. Working within the Client Onboarding and Service team, this role involves leading the intake, evaluation, and scaling of AI use cases while managing the portfolio operating model, including documentation and change management. Key responsibilities include defining KPIs and OKRs, producing executive-ready reporting, and mentoring a team of program managers. The position requires designing structured prompt patterns for agent assist, case triage, classification, summarization, and document processing. Candidates must possess expertise in AI and machine learning algorithms, frameworks, and applications. Required tools include Microsoft PowerPoint, Excel, SharePoint, and data visualization platforms like Alteryx or Tableau within a regulated financial services environment.
Lead the intake, evaluation, prioritization, and scaling of AI use cases across onboarding and contact center functions.
Manage the AI portfolio operating model, including documentation, implementation, change management, and ongoing planning.
Define and track KPIs and OKRs to measure program performance and outcomes.
Produce and deliver executive-ready reporting on portfolio performance and key accomplishments.
Build, lead, and mentor a high-performing team of program managers to meet organizational objectives.
Design structured prompt patterns and interaction flows for agent assist, triage, and document processing.
Advise senior leaders on portfolio priorities, capability investments, and major change initiatives.
Partner with cross-functional teams to manage dependencies and communicate risks to leadership.
What we're looking for
Bachelor’s degree required.
15 years of industry experience in program management and change management within a large-scale organization focusing on transformation initiatives.
7 years of experience in product ownership, business analysis, service design, consulting, or operations within financial services or a regulated environment.
Strong understanding of AI and machine learning algorithms, frameworks, and applications.
High proficiency with Microsoft PowerPoint for executive-level documents and Excel for program analytics.
Experience with Microsoft SharePoint and data visualization tools such as Alteryx or Tableau.
Master’s degree in business administration (MBA) (preferred).
Prior experience in AI/ML technology delivery (preferred).
Artificial Intelligence
Machine Learning
Generative AI
Large Language Models
Data Analytics
Business Intelligence
Tableau
Power BI
Qlik
Alteryx
JIRA
Confluence
Microsoft Teams
Predictive Modeling
Model Governance
Data Architecture
Generative AI
Agentic AI
Data Architecture
Lakehouse Architecture
Data Governance
Platform Engineering
AI Platform
Metadata Management
Data Quality
Mainframe
Identity Resolution
Enterprise Architecture
Data Products
AI Strategy
AI
LLMs
NLU
Product Development Life Cycle
Agile
Scrum
Data Analytics
Responsible AI
Automation
Telemetry
Metrics
Product Roadmap
Requirements Definition
Software Delivery Lifecycle