Engineering Program Manager, Quality Assurance, Customer Systems

Apple Inc

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Quick summary

Work type: On-site
Location: Austin, TX
Posted: 153 days ago
Freshness: Confirmed live today
Nearby: 99+ roles within 25 mi

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How this pay compares to similar roles

Similar $203k

$138k $263k

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This listing doesn't post a salary. Most similar roles pay $174,950–$231,187.

Based on 240 similar postings.

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About Apple Inc

Apple Inc. is a multinational technology company known for designing and manufacturing consumer electronics, software, and online services, including the iPhone, Mac, iPad, and App Store. Industry: Consumer Electronics & Software

Apple Inc currently has 3497 open roles on FindRole.

Listed pay typically runs $174,149–$277,600 across 2702 roles with salary data.

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At a glance

TL;DR · Engineering Program Manager, Quality Assurance, Customer Systems

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The Engineering Program Manager, Quality Assurance - Customer Systems leads end-to-end quality execution and program governance for large-scale software development programs. This role involves partnering with Engineering, Product, Operations, and Vendor teams to ensure quality and readiness across all migration phases. Key responsibilities include defining test plans, coordinating functional and regression testing, managing risks, and driving release readiness. The position requires hands-on experience with test automation, release management, and platform migrations. Candidates must utilize specific tools including Selenium, Playwright, JMeter, and RestAssured. A core focus is leveraging GenAI tools to auto-generate test plans, perform gap analysis, triage defects, and automate status reporting. The role solves complex technical problems related to system integrations and SaaS implementations while ensuring high-quality customer experiences through structured QA workflows and rigorous defect triage.

Skills

GenAI QA Test Automation Release Management Selenium Playwright JMeter RestAssured SDLC SaaS System Integrations Defect Triage

What you'll do

Define test plans, test scope, and acceptance criteria for migration features and integrations.
Coordinate and track functional, integration, regression, and business testing across multiple teams.
Identify and track project dependencies, risks, and blockers while providing proactive mitigation options.
Facilitate defect triage and ensure all issues are resolved prior to release milestones.
Support go/no-go decisions by providing structured and well-documented readiness assessments.
Use GenAI tools to auto-generate test plans, test cases, and acceptance criteria from requirements.
Leverage GenAI to perform gap analysis on test coverage and automate status reporting.
Drive the adoption of test automation and structured release governance across the program.

What we're looking for

8+ years of experience in Quality Program Management, Technical Program Management, or QA Program Coordination.
Proven, hands-on experience supporting QA, testing, or release management for complex software programs.
Demonstrated ability to work effectively in cross-functional environments with Engineering, Product, and Operations teams.
Experience with platform migrations, system integrations, or SaaS implementations.
Proficiency with QA tools such as Selenium, Playwright, JMeter, and RestAssured with a working understanding of test automation concepts.
Experience collaborating with vendors or external implementation partners.
Experience applying GenAI tools and AI-assisted workflows within Quality Engineering or SDLC processes.
Strong organizational, communication, and execution skills.

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