Engineering Program Manager, Quality Assurance, Customer Systems

Apple Inc

Confirmed live 2 days ago High trust

Quick summary

Work type
On-site
Location
Austin, TX
Posted
107 days ago
Freshness
Confirmed live 2 days ago

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How this pay compares to similar roles

Similar $193k
$140k most similar roles pay here $241k

This listing doesn't post a salary. Most similar roles pay $153,718–$231,300.

Based on 240 similar postings.

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About Apple Inc

Apple Inc. is a multinational technology company known for designing and manufacturing consumer electronics, software, and online services, including the iPhone, Mac, iPad, and App Store. Industry: Consumer Electronics & Software

Apple Inc currently has 1984 open roles on FindRole.

Listed pay typically runs $175,000–$277,600 across 1590 roles with salary data.

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At a glance

TL;DR · Engineering Program Manager, Quality Assurance, Customer Systems

Engineering Program Manager, Quality Assurance - Customer Systems leads end-to-end quality execution and program governance for large-scale software development programs. This role involves partnering with Engineering, Product, Operations, and Vendor teams to manage test plans, scope, and acceptance criteria for migration features and integrations. The manager coordinates functional, integration, regression, and business testing while managing risks, dependencies, and defect triage across cross-functional workstreams. Key responsibilities include aligning QA timelines with release plans, facilitating go/no-go decisions, and improving reporting practices. The role requires proficiency in tools such as Selenium, Playwright, JMeter, and RestAssured, alongside a strong understanding of test automation. A critical component involves leveraging GenAI tools to automate test case generation, perform gap analysis, triage defects, and refine QA workflows. This position addresses the complexities of platform migrations, system integrations, and SaaS implementations.

What you'll do

  • Define test plans, scope, and acceptance criteria for migration features and integrations with Engineering and Product teams.
  • Coordinate and track functional, integration, regression, and business testing across multiple cross-functional workstreams.
  • Manage risks, dependencies, and blockers by proactively escalating issues with clear mitigation options.
  • Facilitate defect triage and ensure all bugs are resolved before reaching release milestones.
  • Provide structured readiness assessments to support go/no-go decisions for product rollouts.
  • Use GenAI tools to automate the creation of test plans, cases, and acceptance criteria from requirements.
  • Utilize GenAI to perform gap analysis on test coverage and triage incoming defects automatically.
  • Drive the adoption of test automation and improve QA processes through structured release governance.

What we're looking for

  • 8+ years of experience in Quality Program Management, Technical Program Management, or QA Program Coordination.
  • Proven hands-on experience supporting QA, testing, or release management for complex software programs.
  • Experience with platform migrations, system integrations, or SaaS implementations.
  • Proficiency with QA tools such as Selenium, Playwright, JMeter, and RestAssured.
  • Working understanding of test automation concepts.
  • Experience collaborating with vendors or external implementation partners.
  • Experience applying GenAI tools and AI-assisted workflows within Quality Engineering or SDLC processes.
  • Strong organizational, communication, and execution skills.

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