Document Management Systems Administrator

What you'll do

• Configure, operate, and maintain IBML high-speed document processing servers and imaging systems.
• Troubleshoot scanner hardware, firmware, and software issues in coordination with vendors.
• Monitor imaging systems to correct ingestion errors, trace failures, and support scanner needs.
• Perform software upgrades, patches, and configuration changes for imaging technologies.
• Analyze system performance to ensure optimal uptime and throughput for document processing.
• Write and maintain standard operating procedures, technical documentation, and training materials.
• Support full lifecycle system development including planning, integration, testing, and deployment.
• Provide Tier 2/3 technical support and routine maintenance for document imaging operations.

What we're looking for

• Must have a Bachelor’s degree and 2 years of relevant experience, or additional years of experience in lieu of a degree.
• Must have US Citizenship.
• Must be able to obtain and maintain a customer-specific Public Trust clearance.
• Must live within 50 miles of the Martinsburg, West Virginia office.
• Must possess strong technical troubleshooting and analytical problem-solving skills.
• Must have some knowledge of both Windows and Linux operating systems.
• Must have intermediate experience with Structured Query Language (SQL) query and scripting.
• Must have familiarity with PostgreSQL, SQL Server, XML, and document management workflows.
• Holds a DOJ or DOD clearance (preferred).
• Experience with IBML Capture Suite for high-volume document processing (preferred).
• Knowledge of OmniScan Advanced Software and Zeutschel scanning systems (preferred).
• General familiarity with Amazon S3 for storage integration (preferred).