Director of Admin Experiences

Visa

Confirmed live today High trust
Hybrid

Quick summary

Work type
Hybrid
Location
Foster City, CA
Salary
$203,800–$326,100 / yr
Employment
Full-time
Posted
4 days ago
Freshness
Confirmed live today

Market check

Salary context

Above market

How this pay compares to similar roles

Similar $236k
This role $265k
$168k $343k
below market most similar roles pay here above market

This role pays more than 75% of similar roles. Most pay $208,485–$264,237 — the blue band above. At the midpoint, this role pays about $265k versus about $236k for comparable roles.

Based on 240 similar postings.

Employer

About Visa

Visa Inc. is the world''s largest payment network, enabling digital payments for consumers, merchants, financial institutions, and governments through its global processing network and branded card products. Industry: Payments Technology & Financial Services

Visa currently has 115 open roles on FindRole.

Listed pay typically runs $156,800–$251,100 across 111 roles with salary data.

Most-posted roles

View all roles at Visa

At a glance

TL;DR · Director of Admin Experiences

The Director of Admin Experiences will lead a team of product managers to define and execute the strategy for administrative experiences across the Client Platforms portfolio. This role involves transforming fragmented onboarding, support, compliance, and operational workflows into a unified, automated ecosystem. The Director will build a cohesive vision for administrative portals, integrating onboarding dashboards, identity management, and fee schedule automation. Key responsibilities include driving the Universal ID program, automating sanctions screening, and managing contract validation. The position requires expertise in product strategy, design, and execution within Agile frameworks. The work focuses on solving operational friction by digitizing high-volume activities, reducing manual coordination, and leveraging AI-driven capabilities for workflow orchestration, predictive task management, and operational insights to improve efficiency and regulatory compliance.

What you'll do

  • Define and execute the long-term strategy and roadmap for internal administrative experiences across the Client Platforms portfolio.
  • Consolidate fragmented administrative tools into a unified, role-based platform for onboarding, compliance, and operational support.
  • Translate operational feedback from support and implementation teams into product strategy and roadmap priorities.
  • Lead product strategy for contract validation, fee schedules, sanctions screening, and identity governance.
  • Automate high-volume onboarding activities to reduce manual coordination, email-based processes, and duplicate data entry.
  • Own the product strategy and expansion of the Universal ID program as a foundational identity ecosystem.
  • Drive the adoption of AI-driven capabilities for workflow orchestration, intelligent routing, and predictive task management.

What we're looking for

  • Must have 10 years of work experience with a Bachelor's Degree.
  • Must have 8 years of work experience with an Advanced Degree (e.g., Master's, MBA, JD, MD).
  • Must have 3 years of work experience with a PhD.
  • Experience in creating vision statements and setting product goals (preferred).
  • Experience in defining product strategy and product design (preferred).
  • Experience in customer discovery and the design of new products based on that discovery (preferred).
  • Experience working in Agile frameworks and matrixed organizations (preferred).
  • Senior product management experience in Digital, Payments, and Financial Services (preferred).

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