below marketmost similar roles pay hereabove market
This role pays less than
52%
of similar roles. Most pay
$170,487–$255,887
— the blue band above.
At the midpoint, this role pays about
$209k
versus about
$213k
for comparable roles.
Based on 240 similar postings.
Employer
About USAA
USAA (United Services Automobile Association) is a San Antonio-based Fortune 500 financial services company founded in 1922, dedicated to providing insurance, banking, and investment solutions exclusively to U.S. military members, veterans, and their families.
USAA currently has
71 open roles
on FindRole.
Listed pay typically runs
$114,080–$218,030
across 43 roles with salary data.
JOB TITLE: Director, Information Technology - Testing CoE
The Director, Information Technology - Testing CoE leads the strategy, implementation, and ongoing operations of a centralized testing capability supporting multiple technology organizations. This role involves establishing standardized testing services, processes, governance, and performance expectations while driving the adoption of enterprise testing capabilities. Key responsibilities include overseeing third-party testing service providers, managing departmental budgets, and leading a team of employees and third-party resources. The position requires expertise in software testing methodologies, test automation, defect management, and quality engineering practices within Agile and traditional delivery environments. The role addresses the business problem of transitioning decentralized testing activities into a standardized service delivery model to enhance software quality and delivery efficiency. Required competencies include vendor management, operational risk management, and knowledge of industry frameworks like COBIT, ITIL, and SAFe.
Lead the strategy, implementation, and operations of the centralized Testing Center of Excellence.
Establish standardized testing services, processes, governance, and performance expectations across technology organizations.
Drive the adoption of test automation, quality engineering practices, and continuous improvement initiatives.
Oversee third-party testing service providers to ensure contractual commitments and quality standards are met.
Establish and monitor key performance indicators to measure testing effectiveness and operational efficiency.
Build and manage a team of employees and third-party resources through recruiting, coaching, and performance management.
Develop and oversee departmental budgets, forecasts, and multi-year technology support strategies.
Ensure all business activities identify and control risks in accordance with compliance policies.
What we're looking for
Bachelor's degree or 4 years of relevant education and/or experience.
8 years of experience in a technology function in a Software Development/Engineering or Infrastructure environment.
3 years of direct team lead or management experience of IT professionals.
Demonstrated experience leading enterprise software testing, quality assurance, or quality engineering functions within complex technology organizations.
Experience establishing, transforming, or operating centralized testing services, shared services, or a Testing Center of Excellence.
Strong understanding of software testing methodologies, test automation, defect management, and testing practices within Agile and traditional delivery environments.
Experience managing third-party technology service providers, including service delivery performance, contractual commitments, and financial management.
Understanding of relevant industry frameworks such as COBIT, ITIL, SAFe, and Legislative and Regulatory Compliance Requirements.