Senior Manager IT QA

HCSC (Health Care Service Corporation)

Confirmed live 2 days ago

Quick summary

Work type
On-site
Location
Richardson, TXDowners Grove, ILWaukegan, IL
Salary
$102,000–$184,300 / yr
Posted
3 days ago
Freshness
Confirmed live 2 days ago

Employer

About HCSC (Health Care Service Corporation)

HCSC (Health Care Service Corporation) is the largest customer-owned health insurer in the United States, operating Blue Cross and Blue Shield plans in Illinois, Montana, New Mexico, Oklahoma, and Texas. Industry: Health Insurance

HCSC (Health Care Service Corporation) currently has 13 open roles on FindRole.

Listed pay typically runs $102,000–$184,300 across 13 roles with salary data.

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At a glance

TL;DR · Senior Manager IT QA

Sr Manager IT QA leads end-to-end quality engineering and test service delivery across a product line to ensure successful outcomes for complex enterprise applications. This role is responsible for establishing vision, strategy, and governance while overseeing all testing operations, including planning, execution, impact analysis, and estimation. The individual will manage internal and external resources, advance automation and continuous testing capabilities, and oversee test environment and data management. Key responsibilities include serving as the primary vendor relationship manager and partnering with business and technology leaders to balance quality and delivery speed. Required skills include experience with HP Application Lifecycle Management, SQL, System Development Methodology, ITIL, and Agile methodologies. The role also requires proficiency in usability testing, API testing tools like Postman or SoapUI, and cloud platforms such as Azure, AWS, or GCP within a regulated industry context.

What you'll do

  • Establish the vision, strategy, and governance for end-to-end quality engineering across a product line.
  • Oversee all testing operations including planning, execution, impact analysis, and estimation.
  • Manage internal and external testing resources while mentoring QA engineers in Agile environments.
  • Advance automation capabilities and implement continuous testing practices within the delivery pipeline.
  • Manage test data, design test environments, and oversee release readiness planning.
  • Act as the primary vendor relationship manager to ensure high-quality and scalable delivery.
  • Partner with business and technology leaders to balance quality, delivery speed, and business value.
  • Drive defect management, root cause analysis, and continuous quality improvement initiatives.

What we're looking for

  • A Bachelor's degree and 5 years of IT experience or 9 years of IT experience are required.
  • At least 7 years of experience leading quality engineering and testing for complex enterprise applications is required.
  • Experience in HP ALM, SQL, SDM, ITIL, and Agile/Scrum methodologies is required.
  • Required experience includes test automation, usability testing, impact analysis, estimation, and vendor relationship management.
  • Strong skills in test data management, environment design, and infrastructure integration are required.
  • Proven experience developing product line test strategies across multiple applications and platforms (preferred).
  • Experience with tools like Azure DevOps, Jira, CI/CD pipelines, or cloud platforms is preferred.
  • Relevant certifications such as ISTQB, CSM, SAFe Agilist, or ISEB System Testing Foundation are preferred.