Cloud Customer Success Manager
Booz Allen Hamilton
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How this pay compares to similar roles
This role pays more than 63% of similar roles. Most pay $165,150–$214,900 — the blue band above. At the midpoint, this role pays about $204k versus about $190k for comparable roles.
Based on 240 similar postings.
Employer
Booz Allen Hamilton is a management and technology consulting firm that provides analytics, digital, engineering, and cybersecurity solutions primarily to U.S. government agencies and commercial clients. Industry: Management & Technology Consulting
Booz Allen Hamilton currently has 1662 open roles on FindRole.
Listed pay typically runs $86,800–$198,000 across 904 roles with salary data.
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The Customer Success Manager, Senior Manager will help customers adopt enterprise AI solutions to realize measurable business value. You will join the team to establish success plans, set business KPI baselines, and lead ongoing success reviews. Day-to-day responsibilities include preparing enablement for delivery teams, using adoption dashboards and operational reports to identify barriers, and coordinating improvements. You will route technical defects to engineering while making structured enhancement recommendations to Product or Engineering Leadership. The role requires core competencies in customer success, enterprise technology adoption, change management, and agentic AI fundamentals, including automation and human oversight. You must be able to translate customer objectives into adoption milestones and interpret usage data to turn findings into actions. This role specifically addresses the technical and business challenges of enterprise AI integration.
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