This role pays less than
85%
of similar roles. Most pay
$167,000–$217,688
— the shaded band above.
At the midpoint, this role pays about
$152k
versus about
$192k
for comparable roles.
Based on 240 similar postings.
Employer
About Alloy
Alloy is an identity decisioning platform that provides fraud prevention, compliance, and credit underwriting solutions for banks, credit unions, and fintechs to automate identity verification decisions. Industry: Financial Technology & Identity Verification
Alloy currently has
26 open roles
on FindRole.
Listed pay typically runs
$147,500–$182,500
across 26 roles with salary data.
As a Senior Technical Success Manager, you will join the team to serve as a trusted technical advisor and advocate for complex customers and partners. You will own long-term technical success by driving architectural direction, system evolution, and platform integrity while developing forward-looking roadmaps aligned with client business goals. Your daily work involves providing system-level guidance on integrations and workflows, scoping technical designs, and proactively identifying risks to ensure scalable solutions. To succeed in this role, you must possess expertise in REST APIs, SQL, Node.js, and web development fundamentals including JavaScript, HTML/CSS, and React. You will solve complex problems within the identity management space, specifically helping financial institutions manage KYC and AML requirements through a single API that integrates dozens of third-party data sources to streamline client onboarding and fraud prevention.
Drive architectural direction and system evolution to meet long-term business objectives for strategic accounts.
Provide system-level guidance on integrations, workflows, and configurations focused on scalability and best practices.
Develop and maintain forward-looking technical roadmaps presented through Technical Account Reviews and executive narratives.
Lead technical client touchpoints to align on success metrics and joint project goals.
Translate complex customer requirements into clear technical designs and execution plans.
Proactively identify technical risks and develop mitigation plans before they become blockers.
Maintain accurate documentation regarding architecture, integration status, and key technical decisions.
What we're looking for
3+ years of experience in Technical Success Management, Technical Account Management, Solutions Engineering, Implementation, or similar client-facing technical roles.
Proven track record of independently managing enterprise or strategic accounts.
Strong technical skills across REST APIs and system integrations.
Proficiency in SQL (PostgreSQL preferred) and backend languages (Node.js preferred).
Knowledge of web development fundamentals including JavaScript, HTML/CSS, and React.
Experience scoping complex solutions, guiding migrations, and driving platform adoption.
Exceptional communication skills to present to executives and collaborate with client engineers.
Background in financial services, fraud, or compliance (preferred).