This listing doesn't post a salary. Most similar roles pay
$155,000–$214,000.
Based on 240 similar postings.
Employer
About GitLab
GitLab is an all-remote software company that develops an AI-powered DevSecOps platform combining source code management, CI/CD, security scanning, and project planning in a single application.
GitLab currently has
79 open roles
on FindRole.
Listed pay typically runs
$137,400–$213,600
across 61 roles with salary data.
As a Customer Success Architect within the Customer Success organization, you will serve as an architectural strategic advisor for large and complex customers to align the DevSecOps platform with their specific business goals. You will manage a portfolio of accounts, acting as the primary liaison to coordinate between Product Management, Engineering, Sales, Professional Services, and Support. Your daily responsibilities include leading Accelerator programs, designing technical enablement workshops, building Customer Success Plans, and analyzing usage data to identify risks. To succeed, you must possess a practical understanding of Git, branching strategies, software development lifecycles, continuous integration, and continuous deployment. You will guide customers through complex technical decisions and adoption patterns while ensuring they achieve maturity in their DevSecOps practices. This role focuses on solving the challenge of translating pre-sales plans into concrete success outcomes for enterprise clients.