This role pays less than
82%
of similar roles. Most pay
$141,800–$218,043
— the shaded band above.
At the midpoint, this role pays about
$127k
versus about
$180k
for comparable roles.
Based on 240 similar postings.
Employer
About Microsoft
Microsoft Corporation is a global technology leader producing software, hardware, and cloud services including Windows, Office 365, Azure cloud platform, Xbox gaming, and Surface devices. Industry: Software & Cloud Computing
Microsoft currently has
598 open roles
on FindRole.
Listed pay typically runs
$119,800–$234,700
across 586 roles with salary data.
As a Customer Experience Engineer on the ACES Strategic team within Engineering Operations, you will serve as the primary engineering contact for Azure customers. You will be responsible for driving the resolution of technical problems, supporting customer projects, and acting as the voice of the customer to improve product quality. Your daily work involves tracking incidents, performing root cause analysis, conducting health checks, and collaborating with internal teams like program managers and software engineers to unblock issues. To succeed, you must navigate complex cloud computing environments involving Compute, Storage, Networking, Data PaaS, and Monitoring. You will utilize troubleshooting diagnostics and automation to resolve technical hurdles while gathering customer feedback to identify product gaps. This role focuses on the critical domain of ensuring high standards for reliability and quality within the Microsoft Cloud infrastructure.
Windows 365
Azure Virtual Desktop
Microsoft 365
Intune
Microsoft Endpoint Manager
Configuration Manager
Azure Active Directory
Azure
Remote Desktop Services
Networking
Compute
Data Analysis
Windows 365
Azure Virtual Desktop
Microsoft 365
Intune
Microsoft Endpoint Manager
Configuration Manager
Azure Active Directory
Azure
Remote Desktop Services
Networking
Compute
Data Analysis