Consultant, Technical Account Manager

Dell Technologies

Confirmed live today High trust

Quick summary

Work type
On-site
Location
Draper, UT
Salary
$137,520–$189,090 / yr
Posted
46 days ago
Freshness
Confirmed live today

Market check

Salary context

Competitive pay

How this pay compares to similar roles

Similar $171k
This role $163k
$120k $222k
below market most similar roles pay here above market

This role pays less than 58% of similar roles. Most pay $142,450–$200,000 — the blue band above. At the midpoint, this role pays about $163k versus about $171k for comparable roles.

Based on 240 similar postings.

Employer

About Dell Technologies

Dell Technologies is a US-based technology company that designs and sells PCs, servers, storage and networking hardware, along with related software and IT services. Its product lines include the XPS, Latitude and Alienware PCs and the PowerEdge server and PowerStore storage families.

Dell Technologies currently has 102 open roles on FindRole.

Listed pay typically runs $174,000–$236,250 across 88 roles with salary data.

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View all roles at Dell Technologies

At a glance

TL;DR · Consultant, Technical Account Manager

Consultant, Technical Account Manager joins the Technical Account Manager team to support customers in disconnected environments. This role serves as a subject matter expert for data center infrastructure products and solutions, specifically assisting Federal customers and partners with implementing AI solutions in secure spaces. Key responsibilities include maintaining deep technical acumen across storage, compute, networking, applications, cybersecurity, and hyper-converged systems. The successful candidate will design, define, and implement complex system requirements while managing escalations in high-pressure environments. Required technical skills include in-depth troubleshooting of Dell PowerEdge servers in HPC environments, networking infrastructure knowledge, and proficiency in Linux environments like RHEL and Ubuntu. Candidates must possess a TS/SCI security clearance with a full scope polygraph and experience with vendor diagnostic utilities.

What you'll do

  • Serve as a subject matter expert for Dell Technologies data center infrastructure products and solutions.
  • Support customers in disconnected environments and assist Federal customers with AI solution implementations.
  • Maintain deep technical knowledge of storage, compute, networking, cybersecurity, and hyper-converged systems.
  • Assist customers and sales teams with the design, definition, and implementation of complex system requirements.
  • Provide in-depth troubleshooting for Dell PowerEdge servers in HPC environments and datacenter networking infrastructure.
  • Manage technical escalations and provide customer-facing support in high-pressure environments.
  • Utilize Linux environments and vendor diagnostic utilities to resolve complex technical issues.

What we're looking for

  • Must have 12+ years of related experience in a professional role or equivalent experience.
  • Must be a US citizen.
  • Must have an active TS/SCI security clearance with a full scope polygraph.
  • Must have in-depth troubleshooting knowledge of Dell PowerEdge servers in HPC environments.
  • Must have intimate knowledge of networking infrastructure in datacenter environments.
  • Must have strong knowledge working in Linux environments (RHEL and Ubuntu) and Dell/vendor diagnostic utilities.
  • Must have customer-facing experience with strong escalation management capability in high-pressure environments.
  • Technical support experience with certifications such as A+, Security+, MCITP/MCSE, VCP, RHCSA/RHCE, or CCNA (preferred).

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