Cloud Operations Engineer

MongoDB

Confirmed live yesterday High trust
Remote

Quick summary

Work type
Remote
Location
CO
Salary
$90,000–$176,000 / yr
Posted
58 days ago
Freshness
Confirmed live yesterday

Market check

Salary context

Below market

How this pay compares to similar roles

Similar $161k
This role $133k
$77k most similar roles pay here $209k

This role pays less than 70% of similar roles. Most pay $126,800–$195,000 — the shaded band above. At the midpoint, this role pays about $133k versus about $161k for comparable roles.

Based on 240 similar postings.

Employer

About MongoDB

MongoDB is a leading American software company that develops and provides commercial support for a popular, source-available document database. Designed to handle unstructured and structured data natively, its platform is purpose-built for modern cloud applications, analytics, and AI experiences.

MongoDB currently has 311 open roles on FindRole.

Listed pay typically runs $126,000–$226,000 across 95 roles with salary data.

Most-posted roles

View all roles at MongoDB

At a glance

TL;DR · Cloud Operations Engineer

Cloud Operations Engineer (2nd Shift, Weekend) joins the Cloud Operations Engineering team to ensure the consistent operational success of MongoDB Atlas customers. This role involves monitoring system alert dashboards, reviewing critical event logs, and performing server administration tasks such as performance troubleshooting for production databases. The engineer will build and deploy systems to reduce mean time to resolve, automate routine troubleshooting tasks, and coordinate with global teams to maintain uptime guarantees. Key technical requirements include expertise in Linux system administration, networking technologies like DNS and TCP/IP, and experience with AWS, GCP, or Azure cloud platforms. Candidates must possess knowledge of database operations and proficiency in at least one programming language, such as Java, Go, Python, or Javascript. The role focuses on managing multi-cloud database-as-a-service infrastructure and resolving complex technical issues within the Atlas platform.

What you'll do

  • Monitor and detect emerging customer-facing incidents on the Atlas platform to ensure uptime guarantees.
  • Diagnose live incidents and differentiate between platform issues and customer usage problems.
  • Automate routine monitoring and troubleshooting tasks to improve operational efficiency.
  • Perform server administration duties including performance troubleshooting and reviewing system logs.
  • Create and monitor systems alert dashboards for proactive incident detection.
  • Design and deploy systems specifically aimed at reducing Mean Time to Resolve (MTTR).
  • Participate in a weekly on-call rotation to handle short-term customer incidents.
  • Identify areas for improvement in management applications by collaborating with product and engineering teams.

What we're looking for

  • Must be a U.S. citizen or U.S. national.
  • At least 2 years of experience as an on-call DevOps, SRE, or Cloud Operations engineer.
  • Expertise in Linux system administration, configuration, and troubleshooting.
  • Experience in monitoring, system performance data collection, analysis, and reporting.
  • Expertise with networking technologies such as DNS and TCP/IP.
  • Knowledge of database operations and concepts.
  • Familiarity with AWS and other cloud infrastructure platforms like GCP or Azure.
  • Ability to write programs or scripts in Java, Go, Python, or JavaScript.
  • A CS/CE degree or equivalent experience.

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