GTM Strategy & Operations - Global Account Management

Block

Confirmed live yesterday High trust

Quick summary

Work type
On-site
Location
San Francisco, CA
Salary
$129,000–$193,600 / yr
Posted
56 days ago
Freshness
Confirmed live yesterday

Market check

Salary context

Below market

How this pay compares to similar roles

Similar $188k
This role $161k
$118k most similar roles pay here $231k

This role pays less than 70% of similar roles. Most pay $155,925–$220,250 — the shaded band above. At the midpoint, this role pays about $161k versus about $188k for comparable roles.

Based on 240 similar postings.

Employer

About Block

Block, Inc. (formerly Square) is a financial technology company operating the Square merchant payments ecosystem, Cash App peer-to-peer payments, TIDAL music streaming, and Bitcoin-focused financial services. Industry: Financial Technology & Payments

Block currently has 53 open roles on FindRole.

Listed pay typically runs $217,800–$326,800 across 52 roles with salary data.

Most-posted roles

View all roles at Block

At a glance

TL;DR · GTM Strategy & Operations - Global Account Management

Careers - GTM Strategy & Operations - Global Account Management As the Manager, Growth Strategy & Operations for Square's Global Account Management business, you will design and execute strategies to deepen seller relationships, expand revenue, and maximize lifetime value. You will focus on retention, churn reduction, and multi-product adoption across diverse segments. This builder role involves creating coverage models, KPI frameworks, and performance analyses while prioritizing automation and AI to streamline the operational engine. You will partner with Data Science, Engineering, and Product teams to develop tools that provide real-time visibility into seller health. Key responsibilities include translating business goals into technical requirements like PRDs or BRDs and managing cross-functional workstreams. Required skills include proficiency in Salesforce, Looker, Snowflake, Clay, Zapier, and n8n. You must possess expertise in GTM motions, including segmentation and pipeline management, to solve complex growth challenges for a global seller base.

What you'll do

  • Develop and execute growth strategies focused on seller retention, churn reduction, and multi-product adoption.
  • Build business cases for coverage models, book construction, and engagement plays for existing customers.
  • Establish the operational cadence of the Account Management organization including pipeline hygiene and rules of engagement.
  • Partner with Data Science and Finance to define KPIs and create performance analysis dashboards.
  • Automate manual workflows such as data enrichment, reporting, and triage using AI and CRM tools.
  • Translate business goals into technical requirements like PRDs and BRDs for Product and Engineering teams.
  • Lead cross-functional workstreams across Sales, Product, and Finance to drive program alignment and execution.

What we're looking for

  • You must have at least 5 years of experience in strategy and operations, revenue/sales operations, GTM strategy, business operations, or management consulting.
  • Experience should ideally be within SaaS, FinTech, or high-growth technology environments.
  • You must have hands-on experience automating workflows using tools like Salesforce, Clay, Zapier, n8n, or similar via APIs.
  • You must have hands-on experience with Salesforce, Looker, and Snowflake or equivalent CRM, data-visualization, and SQL/data-warehouse tools.
  • You must be able to document cross-functional business and technical requirements, such as PRDs and BRDs.
  • You should have a solid understanding of Account Management or GTM motions, including coverage models, segmentation, and pipeline management.
  • You must possess excellent communication skills to influence senior partners and align cross-functional teams.

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