GTM Strategy & Operations Manager, Post-Sales
Zip
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Market check
How this pay compares to similar roles
This role pays less than 55% of similar roles. Most pay $151,106–$210,000 — the shaded band above. At the midpoint, this role pays about $171k versus about $181k for comparable roles.
Based on 240 similar postings.
Employer
Zip Co is a global buy-now, pay-later company offering flexible installment payment solutions to consumers and merchants, enabling interest-free purchases across retail, travel, and healthcare. Industry: Financial Technology & Consumer Lending
Zip currently has 19 open roles on FindRole.
Listed pay typically runs $165,000–$210,000 across 18 roles with salary data.
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At a glance
As a member of the GTM Strategy & Operations team, the GTM Strategy & Operations Manager, Post-Sales serves as the primary business partner to the Customer Success organization. This individual manages operating rhythms, models, and metrics to improve customer retention and growth while standardizing workflows across post-sales teams. Key responsibilities include leading day-to-day operations, managing book design, overseeing renewal forecasts, and driving cross-functional collaboration with Sales, Marketing, Product, and Finance departments. The role involves building data-driven insights using SQL, spreadsheets, and BI tools to improve execution. Candidates must possess expertise in SaaS business models, including NRR, GRR, and churn metrics. Technical proficiency with Salesforce, Gong, and Superset is required. This position addresses the challenge of scaling a post-sales organization by providing structure to complex problems and ensuring a coherent customer experience through strategic planning and analytical modeling.
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