GTM Strategy & Operations Manager, Post-Sales
Zip
Quick summary
Market check
How this pay compares to similar roles
This role pays less than 55% of similar roles. Most pay $151,106–$210,000 — the shaded band above. At the midpoint, this role pays about $171k versus about $181k for comparable roles.
Based on 240 similar postings.
Employer
Zip Co is a global buy-now, pay-later company offering flexible installment payment solutions to consumers and merchants, enabling interest-free purchases across retail, travel, and healthcare. Industry: Financial Technology & Consumer Lending
Zip currently has 19 open roles on FindRole.
Listed pay typically runs $165,000–$210,000 across 18 roles with salary data.
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At a glance
As a member of the GTM Strategy & Operations team, the GTM Strategy & Operations Manager, Post-Sales serves as the primary business partner to the Customer Success organization. This individual manages operating rhythms, models, and metrics to improve customer retention and growth while standardizing workflows across post-sales teams. Daily responsibilities include managing book design, segmentation, renewal forecasts, and churn reviews while leading cross-functional initiatives with Sales, Marketing, Product, and Finance departments. The role requires building data-driven insights using SQL, spreadsheets, and BI tools to improve execution. Candidates must possess deep knowledge of SaaS business models, including NRR, GRR, and account health metrics. Technical proficiency with Salesforce, Gong, and Superset is required to navigate complex systems. This position solves the challenge of scaling a coherent customer experience within an AI-driven enterprise procurement platform.
What you'll do
What we're looking for
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