Asset Management Application Support

TIAA

Confirmed live yesterday High trust
Hybrid

Quick summary

Work type
Hybrid
Location
Iselin, NJNew York, NY
Employment
Full-time
Posted
4 days ago
Freshness
Confirmed live yesterday

Market check

Salary context

How this pay compares to similar roles

Similar $169k
$115k most similar roles pay here $214k

This listing doesn't post a salary. Most similar roles pay $132,837–$204,662.

Based on 240 similar postings.

Employer

About TIAA

TIAA (Teachers Insurance and Annuity Association of America) is a leading Fortune 100 financial services organization and a premier provider of retirement services in the academic, research, medical, cultural, and governmental fields.

TIAA currently has 10 open roles on FindRole.

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At a glance

TL;DR · Asset Management Application Support

Asset Management Application Support serves as the primary technical resource for the Credit Analytics Performance team. This role provides Level 2 application support for high-volume intraday operations, with escalation capability to Level 3 as needed. The individual will collaborate cross-functionally with Operations and Infrastructure teams to manage portfolio management, analytics, and deal management applications. Key responsibilities include troubleshooting bugs, developing code for enhancements, documenting technical workflows, and managing the migration of applications from on-premises environments to the cloud. The role requires proficiency in Snowflake and AWS, along with experience in a trading environment. Candidates should be familiar with platforms such as WSO Web, FactSet, Bloomberg PORT, or CRD. This position addresses critical infrastructure needs for products including leveraged finance, CLO, private fixed income, and infrastructure credit within the investment management domain.

What you'll do

  • Provide L2 and L3 application support for high-volume intraday operations.
  • Troubleshoot and resolve complex technical issues by analyzing end-to-end data flows.
  • Develop Technical Design documents based on functional requirements and design specifications.
  • Execute the migration of applications from on-premises infrastructure to cloud environments.
  • Identify, troubleshoot, and fix bugs while developing code for new application enhancements.
  • Coordinate integration testing, User Acceptance Testing (UAT), and deployment activities across multiple systems.
  • Document current-state technical workflows and design strategic end-to-end workflows to meet business needs.
  • Provide accurate technical estimations to project managers to support deployment milestone planning.

What we're looking for

  • Bachelor's Degree required.
  • 5+ years of professional experience in application support.
  • 7+ years of experience preferred.
  • 5+ years of hands-on experience with Snowflake.
  • 5+ years of hands-on experience with AWS (Amazon Web Services).
  • Experience working within a trading environment.
  • Experience with at least one platform: WSO Web, FactSet, Bloomberg PORT, or CRD.
  • Experience with CLOs, leveraged loans, cloud security, or cloud-native architecture (preferred).

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