Application, Infrastructure & Service Management

State Street

Confirmed live yesterday High trust
Hybrid

Quick summary

Work type
Hybrid
Location
Quincy, MA
Salary
$146,806–$180,000 / yr
Posted
23 days ago
Freshness
Confirmed live yesterday

Market check

Salary context

Competitive pay

How this pay compares to similar roles

Similar $182k
This role $163k
$109k most similar roles pay here $242k

This role pays less than 60% of similar roles. Most pay $148,650–$214,375 — the shaded band above. At the midpoint, this role pays about $163k versus about $182k for comparable roles.

Based on 240 similar postings.

Employer

About State Street

State Street Corporation is one of the world''s largest custodian banks and asset managers, providing investment servicing, investment management, and investment research to institutional investors. Industry: Financial Services & Asset Custody

State Street currently has 176 open roles on FindRole.

Listed pay typically runs $120,000–$202,500 across 172 roles with salary data.

Most-posted roles

View all roles at State Street

At a glance

TL;DR · Application, Infrastructure & Service Management

Application, Infrastructure & Service Management will work with business leads to implement strategic initiatives while partnering with technology and operations teams to deliver infrastructure aligned with regulatory requirements. The role involves providing technical solutions for critical applications on a proprietary platform, performing incident and problem management according to ITS standards, and translating strategic visions into functional product plans. Day-to-day responsibilities include monitoring system performance, conducting root cause analysis via log and code review, managing project demands, and developing automated tools. The candidate will utilize technologies including Java, SQL, Oracle DB, Tandem, DB2, Exadata, Dynatrace, Splunk, Grafana, Jira, ServiceNow, Autosys, and MQ across Windows, Linux, and UNIX environments. This role addresses the challenge of maintaining stable trading infrastructure and providing technical assistance for complex products within a highly regulated financial services environment.

What you'll do

  • Provide technical solutions for critical applications on the proprietary platform according to established service levels.
  • Perform incident and problem management by investigating root causes, reviewing logs/code logic, and restoring services.
  • Monitor system performance and provide analytics for cloud capacity, troubleshooting analysis, and uptime.
  • Translate business strategic visions into functional product plans, including features, workflows, and visual artifacts.
  • Execute complex Oracle SQL queries to perform database searches and manual activity automation during production support.
  • Manage technical demand and resolve competing priorities while maintaining relationships with internal and external stakeholders.
  • Identify and frame risks or roadblocks for timely resolution or escalation to senior management.
  • Maintain and update technical documentation daily to reflect changes in the existing environment.

What we're looking for

  • Bachelor’s degree in Computer Science, Computer Engineering, Electrical Engineering, or a related technical field.
  • 5 years of industry experience.
  • Proven ability to retrieve and manipulate data from backend databases using SQL queries, PL/SQL, Stored Procedures, Functions, Sequences, Triggers, Views, and Packages.
  • Proficiency with Dynatrace, Splunk, Grafana, Jira, ServiceNow, Autosys, MQ, Java, SQL, Windows, Linux, and UNIX.
  • Proven Incident and Problem Management capabilities including troubleshooting, root cause analysis, and remediation via log and code logic review.
  • Demonstrated success executing projects and business portfolios within complex organizational settings.
  • Proven ability to interact, negotiate, and influence at all levels of management across the organization.
  • Strong experience writing and updating technical documentation daily.

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