Apps Support Technical Lead Analyst

Citi

Confirmed live today High trust

Quick summary

Work type
On-site
Location
Tampa, FL
Salary
$113,840–$170,760 / yr
Posted
5 days ago
Freshness
Confirmed live today

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Salary context

Competitive pay

How this pay compares to similar roles

Similar $158k
This role $142k
$103k most similar roles pay here $211k

This role pays less than 64% of similar roles. Most pay $129,325–$187,475 — the shaded band above. At the midpoint, this role pays about $142k versus about $158k for comparable roles.

Based on 240 similar postings.

Employer

About Citi

Citi is one of the world’s most trusted financial institutions, proudly serving millions of customers across the United States.

Citi currently has 262 open roles on FindRole.

Listed pay typically runs $125,760–$188,640 across 246 roles with salary data.

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At a glance

TL;DR · Apps Support Technical Lead Analyst

The Apps Sup Tech Lead Analyst - VP serves as a technical authority within the Applications Support team, operating as an individual contributor to drive strategic functional decisions. This role involves partnering with multiple technology teams to define system enhancements, analyze complex business processes, and manage incidents or outages across Custody Digital Assets and Settlements applications. The successful candidate will perform resiliency activities like disaster recovery coordination, identify security risks, and provide technical guidance on stability for development teams. Key technical requirements include proficiency in SQL Server, Oracle or other RDBMS, and knowledge of Java, .Net, or Python programming. Additionally, the role requires experience with Cloud Technologies such as OpenShift, Micro Services, Elastic Stack, Grafana, and Google Cloud Observability to resolve complex problems and ensure high-impact application stability within the firm's technical infrastructure.

What you'll do

  • Analyze existing system logic to identify problems and implement technical solutions.
  • Define system scope, objectives, and requirements for complex application enhancements.
  • Identify risks, vulnerabilities, and security issues while proposing mitigation options.
  • Manage incidents and outages by collaborating with development and infrastructure teams to remediate stability risks.
  • Coordinate disaster recovery activities and perform application component level resiliency tests.
  • Provide technical guidance to development teams regarding application stability and supportability.
  • Develop onboarding guidelines and standards in alignment with non-functional requirements.
  • Communicate outage status and impact clearly to business and operations stakeholders.

What we're looking for

  • 13+ years of Level 2 Production Support experience.
  • Practical problem solving and strategic thinking skills.
  • Demonstrated leadership, interpersonal skills, and relationship building skills.
  • Experience leading requirement gathering efforts for multiple large development projects simultaneously.
  • Proficiency in SQL Server (SQL, Stored Procedures) and Oracle or other RDBMS.
  • Knowledge of Java, .Net programming, Python, Cloud Technologies (e.g., OpenShift), Micro Services, Elastic Stack, Grafana, and Google Cloud Observability.
  • Bachelor’s degree (preferred); Master’s degree (preferred).

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