Applications Support Sr Analyst - Asst. Vice President

Citi

Remote Actively hiring Posted this week
Remote (2700 Post Oak Blvd Houston, US) Posted 4 days ago $96,400–$144,600 / year
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At a glance

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TL;DR

The Application Support Senior Analyst role within the Technology team at Citi involves providing comprehensive technical and business support to users of various applications. This senior-level position focuses on resolving complex issues, enhancing user experience, and ensuring smooth application performance. The candidate will work closely with development teams to address bugs, implement updates, and maintain system stability. Key skills include strong knowledge of IT infrastructure, troubleshooting techniques, and excellent communication abilities. Familiarity with enterprise software solutions and a deep understanding of financial industry applications are essential. This role is critical in supporting Citi's large-scale operations and ensuring that users across the organization have reliable access to necessary tools and resources.

Skills

Nonelisted

What you'll do

  • Provide technical troubleshooting for Citi Applications users.
  • Resolve complex application issues and escalate when necessary.
  • Document support procedures and solutions for future reference.
  • Conduct user training sessions on new features and updates.
  • Monitor system performance to ensure optimal application functionality.

What we're looking for

  • Provides technical and business support for users of Citi Applications.
  • Requires experience in application support within the technology field.
  • Must have strong problem-solving skills for complex issues.
  • Experience with troubleshooting software applications is essential.
  • Knowledge of relevant technologies and tools is required.

Employer

About Citi

Citi is one of the world’s most trusted financial institutions, proudly serving millions of customers across the United States.

Citi currently has 328 open roles on FindRole.

Listed pay typically runs $125,760–$188,640 across 302 roles with salary data.

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