Application Support Senior Analyst Assistant Vice President

Citi

Confirmed live yesterday High trust

Hybrid

Quick summary

Work type: Hybrid
Location: New York, NY
Salary: $109,120–$163,680 / yr
Posted: 52 days ago
Freshness: Confirmed live yesterday
Nearby: 99+ roles within 25 mi

Market check

Salary context

Competitive pay

How this pay compares to similar roles

Similar $149k

This role $136k

$100k most similar roles pay here $190k

This role pays less than 58% of similar roles. Most pay $121,200–$177,412 — the shaded band above. At the midpoint, this role pays about $136k versus about $149k for comparable roles.

Based on 240 similar postings.

Employer

About Citi

Citi is one of the world’s most trusted financial institutions, proudly serving millions of customers across the United States.

Citi currently has 256 open roles on FindRole.

Listed pay typically runs $140,080–$210,120 across 238 roles with salary data.

Most-posted roles

View all roles at Citi

At a glance

TL;DR · Application Support Senior Analyst Assistant Vice President

Role Posting Log in to save

Application Support Senior Analyst – Assistant Vice President joins the Production Support team within Services Markets Banking Functions to provide critical support for Foreign Exchange trading applications. This role involves managing the full production lifecycle of FX platforms, performing start-of-day checks, conducting risk reconciliations, and managing regional system handovers. The successful candidate will assess incident impacts, coordinate bug fixes with development teams, manage application releases, and identify security risks. Key technical requirements include proficiency in Unix/Linux system administration, scripting, and SQL for Oracle databases. The role also requires experience with issue tracking tools like ServiceNow to manage the trade lifecycle. You will act as a liaison between traders and technology teams, translating complex issues into clear communication while mentoring junior analysts to improve support processes and documentation within the global markets infrastructure.

Skills

Unix Linux SQL Oracle ServiceNow Problem Management Scripting Production Support FX Trading Systems Capital Markets Application Support

What you'll do

Manage and monitor FX trading applications across their full production lifecycle to ensure stability and performance.
Perform start-of-day checks, risk reconciliations, and regional system handovers to maintain uninterrupted trading operations.
Assess the business impact of production incidents and escalate issues to management teams according to service levels.
Partner with development teams to prioritize bug fixes, manage application releases, and perform post-implementation analysis.
Identify security risks and environmental impacts of technology changes while communicating these clearly to stakeholders.
Define scope for complex application enhancements and maintain contingency plans to ensure continuous system availability.
Act as a liaison between traders, internal technology teams, and third-party vendors to translate technical issues.
Mentor junior analysts and contribute to the improvement of support processes, tools, and documentation.

What we're looking for

5–7 years of experience in application support or production analyst roles within financial services or trading technology.
Proficiency in Unix/Linux system administration, including navigation, scripting, and troubleshooting in production environments.
Working knowledge of SQL and Oracle databases to query and resolve data-related issues.
Ability to configure, install, and maintain business-critical applications.
Excellent verbal and written English communication skills for explaining technical issues to non-technical stakeholders.
Strong analytical and problem-solving skills to manage multiple priorities and triage complex incidents under pressure.
Bachelor's degree, university degree, or equivalent experience.
FRM, CFA, or other financial mathematics degrees or certifications are preferred.

Save