Application Support Consultant, Front Office Trading Applications

CIBC

Confirmed live yesterday High trust
Hybrid

Quick summary

Work type
Hybrid
Location
New York, NY
Salary
$120,000–$140,000 / yr
Employment
Full-time
Posted
21 days ago
Freshness
Confirmed live yesterday

Market check

Salary context

Below market

How this pay compares to similar roles

Similar $156k
This role $130k
$112k most similar roles pay here $197k

This role pays less than 71% of similar roles. Most pay $123,750–$187,850 — the shaded band above. At the midpoint, this role pays about $130k versus about $156k for comparable roles.

Based on 240 similar postings.

Employer

About CIBC

CIBC (Canadian Imperial Bank of Commerce) is a leading North American financial institution offering personal, business, public sector, and institutional banking, investment banking, and wealth management services. Industry: Banking & Financial Services

CIBC currently has 4 open roles on FindRole.

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At a glance

TL;DR · Application Support Consultant, Front Office Trading Applications

As an Application Support Consultant, Front Office Trading Applications, you will join the Fixed Income Production Support team within the Capital Markets Technology group. You will provide technical and operational expertise to facilitate service delivery for trading applications while advising on process improvements. Your daily responsibilities include identifying and resolving complex production problems, collaborating with developers on bug fixes and new releases, monitoring services for optimization, and managing relationships with traders and external vendors during outages. The role requires proficiency in a Unix environment, reading Python or Shell scripts, writing SQL queries for troubleshooting and ad-hoc reporting, and using the ITRS real-time monitoring tool. You will support front office trading systems, specifically utilizing Bloomberg TOMS or Broadway. This position addresses critical production issues within the fixed income domain to ensure seamless trading operations.

What you'll do

  • Identify and resolve high to critically complex production problems for supported applications.
  • Provide technical and operational expertise to facilitate service delivery and advise on process improvements.
  • Collaborate with Business Analysts and Developers on bug fixes and new product releases.
  • Manage relationships with internal business lines, external vendors, and technical teams to restore services during outages.
  • Monitor and analyze services to identify opportunities for improvement and recommend solutions.
  • Perform application validation following regular infrastructure maintenance.
  • Write SQL queries for daily troubleshooting and the creation of ad-hoc reports.
  • Interpret server logs and navigate Unix environments to resolve software and operational issues.

What we're looking for

  • You must have a degree in Computer Science or a relevant field.
  • You must have 3 to 5 years of experience supporting a Front Office Trading Application.
  • Experience with Fixed Income is preferred.
  • You must have strong technical troubleshooting skills for software, application, and operational problems including interpreting server logs.
  • You must have working knowledge of Bloomberg TOMS or Broadway trading systems.
  • You must be able to navigate a Unix environment and read basic Python or Shell scripts.
  • You must be able to write SQL queries for daily troubleshooting and creating ad-hoc reports.
  • Experience using or configuring the ITRS real-time monitoring tool is required.

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