BPR Manager, Enterprise & Channel Sales Portfolio

Apple Inc

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Work type: On-site
Location: Austin, TX
Posted: 62 days ago
Freshness: Confirmed live today
Nearby: 99+ roles within 25 mi

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Similar $217k

$155k $275k

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This listing doesn't post a salary. Most similar roles pay $191,262–$243,600.

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About Apple Inc

Apple Inc. is a multinational technology company known for designing and manufacturing consumer electronics, software, and online services, including the iPhone, Mac, iPad, and App Store. Industry: Consumer Electronics & Software

Apple Inc currently has 3497 open roles on FindRole.

Listed pay typically runs $174,149–$277,600 across 2702 roles with salary data.

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TL;DR · BPR Manager, Enterprise & Channel Sales Portfolio

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The AppleCare Technologies BPR Manager — Enterprise & Channel Sales Portfolio leads and mentors a high-performing team of Technical Program and Project Managers within the AppleCare Technologies Business Process Re-engineering group. This role oversees initiatives expanding AppleCare across Enterprise, Education, Carrier, and Authorized Reseller channels. Key responsibilities include portfolio governance, capital planning, resource allocation, and driving large-scale enterprise system implementations. The manager identifies business process re-engineering opportunities to streamline B2B transaction, entitlement, and onboarding workflows. Required skills include deep technical proficiency in the Software Development Life Cycle, service-oriented architectures, and API lifecycle management. The role involves integrating ERP systems like SAP, CRM/CMS platforms, and B2B sales engines while incorporating AI/ML and automation technologies to improve platform scalability and delivery efficiency across global enterprise ecosystems.

Skills

SAP ERP CRM CMS API EDI AI ML SDLC Service-Oriented Architecture Data Analytics Automation B2B Platforms Project Governance Change Management PMP PMI-ACP CSM CSPO SAFe

What you'll do

Lead, mentor, and develop a high-performing team of Technical Program and Project Managers.
Define the portfolio roadmap and lead capital planning to prioritize technology investments across sales channels.
Manage project prioritization and resource allocation to balance business commitments against engineering bandwidth.
Drive large-scale enterprise system implementations including ERP, CRM, B2B sales engines, and API integrations.
Execute business process re-engineering initiatives to eliminate operational bottlenecks and streamline B2B workflows.
Identify and manage critical path dependencies, technical risks, and change readiness frameworks.
Incorporate AI/ML and automation technologies into operational workflows to improve platform scalability.
Facilitate executive-level cross-functional alignment and manage technical escalations across matrixed organizations.

What we're looking for

5+ years of direct people management experience leading Technical Program Managers or Project Managers.
8+ years of experience managing large-scale, complex, global cross-functional technology projects involving multi-tier enterprise systems.
Deep technical proficiency in SDLC, service-oriented architectures, API lifecycle management, and systems design principles.
Demonstrated experience delivering enterprise systems implementations including ERP (e.g., SAP), CRM/CMS platforms, and B2B web applications.
Strong portfolio, budget, and capital management skills with proven success in resource allocation and scope control.
Exceptional executive communication, negotiation, and conflict-resolution skills to facilitate alignment between engineering and business leadership.
Extensive experience delivering technology solutions for Enterprise Sales, B2B platforms, or commercial warranty contracts (preferred).
Graduate degree in Computer Science, Information Systems, Software Engineering, Business, or a related field (preferred).

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