This role pays more than
76%
of similar roles. Most pay
$189,777–$246,775
— the shaded band above.
At the midpoint, this role pays about
$252k
versus about
$218k
for comparable roles.
Based on 240 similar postings.
Employer
About Apple Inc
Apple Inc. is a multinational technology company known for designing and manufacturing consumer electronics, software, and online services, including the iPhone, Mac, iPad, and App Store. Industry: Consumer Electronics & Software
Apple Inc currently has
1984 open roles
on FindRole.
Listed pay typically runs
$175,000–$277,600
across 1590 roles with salary data.
The AppleCare Technologies BPR Manager — Enterprise & Channel Sales Portfolio leads and mentors a high-performing team of Technical Program and Project Managers within the Business Process Re-engineering group. This role is responsible for managing project scoping, resource planning, capital planning, and portfolio governance to support growth across Enterprise, Education, Carrier, and Authorized Reseller channels. The manager oversees large-scale system implementations involving ERP systems like SAP, CRM/CMS platforms, B2B sales engines, and API integrations while incorporating AI/ML and automation into workflows. Key responsibilities include identifying business process improvements, managing technical risks, and ensuring architectural integrity across complex multi-tier systems. The role requires expertise in the Software Development Life Cycle, service-oriented architectures, and data intelligence to solve problems related to contract lifecycle engines, hardware diagnostics, and global backend integration for B2B transaction and onboarding workflows.
Lead and mentor a high-performing team of Technical Program and Project Managers.
Define portfolio roadmaps and lead capital planning by evaluating business cases and ROI for technology investments.
Manage project prioritization and resource allocation across global regions and engineering teams.
Drive large-scale enterprise system implementations including ERP, CRM, and B2B sales engines.
Execute business process re-engineering to eliminate operational bottlenecks and streamline transaction workflows.
Identify and manage critical path dependencies, technical risks, and change management frameworks.
Integrate AI, machine learning, and automation technologies into operational workflows and SDLC practices.
Facilitate executive-level alignment and resolve conflicts across cross-functional, matrixed organizations.
What we're looking for
5+ years of direct people management experience leading teams of Technical Program Managers or Project Managers.
8+ years of experience managing large-scale, complex, global cross-functional technology projects involving multi-tier enterprise systems.
Deep technical proficiency in SDLC, service-oriented architectures, API lifecycle management, and systems design principles.
Experience delivering enterprise system implementations including ERP (e.g., SAP), CRM/CMS platforms, B2B web applications, and data analytics platforms.
Strong portfolio, budget, and capital management skills with proven success in resource allocation and scope control.
Exceptional executive communication, negotiation, and conflict-resolution skills to align engineering and business leadership.
Experience delivering solutions for Enterprise Sales, B2B platforms, or carrier/reseller integrations (preferred).
Graduate degree in a technical or business field and PMP, PMI-ACP, CSM/CSPO, or SAFe certifications (preferred).
SAP
CRM
CMS
API
EDI
SDLC
AI
ML
Automation
Data Analytics
B2B Platforms
Systems Architecture
Project Management
Capital Planning
Change Management
SAFe
PMP
CSM
CSPO
SAP ECC
S/4HANA
AI
ML
Business Intelligence
SDLC
Incident Management
L2 Support
Project Management
Scrum
Order to Cash
B2C
B2B
Analytics
Change Management