The Advanced Services Engineer 1 joins the Services and Support team to provide technical assistance and guidance to customers under supervision. This role involves completing development tasks to support optimizations like automation, performing problem analysis, and providing documented technical solutions for customers to implement and maintain. The engineer assists with basic software installations, configurations, and troubleshooting while contributing to customer deliverables and documentation. Key responsibilities include learning Oracle technologies, products, and best practices to ensure technology stability and performance. The position requires core competencies in technical leadership, service delivery, and global customer engagement. The work focuses on solving technical problems, identifying new service offerings through customer insights, and supporting solution design reviews to ensure high-quality technology implementation and operational success for clients.