Job Listings

Company Description

Job Description

Job Description:

Company Description:

McDonald’s growth strategy, Accelerating the Arches, encompasses all aspects of our business as the leading global omni-channel restaurant brand. As the consumer landscape shifts we are using our competitive advantages to further strengthen our brand. One of our core growth strategies is to Double Down on the 3Ds (Delivery, Digital and Drive Thru). McDonald’s will accelerate technology innovation so 65M+ customers a day will experience a fast, easy experience, whether at one of our 25,000 and growing Drive thrus, through McDelivery, dine-in or takeaway.

McDonald’s Global Technology is here to power tomorrow’s feel-good moments.

That’s why you’ll find us at the forefront of transformative technology, exploring new and innovative ways to serve our millions of customers and spread happiness one delicious Hot Fudge Sundae-dipped fry at a time. Using AI, robotics and emerging tech, we’re digitizing the Golden Arches. Combine that with our unparalleled global scale, and we’re reshaping all areas of the business, industry and every community that is home to a McDonald’s restaurant. We face complex tech challenges every day. But that’s where our diverse and talented teams come in. They’re made up of the best and brightest from all over the globe, and they thrive in the space where feel-good meets fast-paced.

Check out the McDonald’s  Global Technology Technical Blog to learn how technology and our global team are directly enabling the Accelerating the Arches strategy.

Department Overview

McDonald's evolving Accelerating the Arches growth strategy puts our customers and people first and demonstrates our competitive advantages to strengthen our brand. We are recognized on lists like Fortune’s Most Admired Companies and Fast Company’s Most Innovative Companies.

Doubling Down on the 4Ds (Delivery, Digital, Drive Thru, and Development)

Our growth pillars emphasize the critical role technology plays as the best-in-class, global omni-channel restaurant brand. Technology enables the organization through digital technologies, and improving the customer, crew and employee experience each and every day!

Global Technology forging the way

Leading the digitization of our business is the Technology organization made up of innovation specialists who build industry defining tech using the latest innovations and platforms, like AI and edge computing to deliver on the next set of groundbreaking opportunities for the business. We take on technology innovation challenges at an incredible scale, and work across global teams who are always hungry for a challenge! This provides access to compelling career paths for technologists. It’s bonus points when you get to see your family and friends use the tech you build at their favorite McD restaurant.

Duties

Duties

• Contribute to all aspects of the agile development life cycle including design, development, documentation, testing and operations.
• As a software development engineer on a team, you will play a pivotal role in shaping the definition, vision, design, road map and development of product features from beginning to end.
• Design, implement, test, deploy and maintain innovative software solutions to transform service performance, durability, cost, and security.
• Use software engineering best practices to ensure a high standard of quality for all team deliverables.
• Work in an agile, startup-like development environment, where you are always working on the most important priorities.

Qualifications

• 5+ years of non-internship professional software development experience.
• Extensive programming experience with Kotlin, Java, and Android platform technologies and APIs.
• 2+ years of experience contributing to the architecture and design (architecture, design patterns, reliability and scaling) of new and current systems.
• Bachelor’s Degree in Computer Science or related field or equivalent years of experience.
• Solid knowledge of Computer Science fundamentals (object-oriented design, data structures and algorithm.
• Strong verbal and written communication skills.
• Solution-oriented attitude and ability to solve tough problems in a collaborative, cross-functional, and fast-paced environment.
• Demonstrated leadership abilities in an engineering environment in driving operational excellence and best practices.
• Highly quantitative with great judgment and passion for building a great customer experience.
• Uncompromising attention to detail and drive to continuously improve the product.
• Ability to take a project from scoping requirements to launch to delivery.

Compensation

Bonus Eligible: Yes

Long - Term Incentive: Yes

Benefits Eligible: Yes

Salary Range

The expected salary range for this role is $129,800 - $165,490 per year

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we may also consider your experience, and other job-related factors.

Competencies

Execution Proficiency

Background & Values

Strategic Proficiency

Building Blocks

Talent Proficiency

Additional Information:

Benefits eligible: This position offers health and welfare benefits, a 401(k) plan, adoption assistance program, educational assistance program, flexible ways of working, and time off policies (including sick leave, parental leave, and vacation/PTO). Eligibility requirements apply to some benefits and may depend on job classification and length of employment.

Bonus eligible: This position is eligible for a bonus, calculated based on individual and company performance.

Long term Incentive eligible: This position is eligible for stock or other equity grants pursuant to McDonald’s long-term incentive plan.

McDonald’s is an equal opportunity employer committed to the diversity of our workforce. We promote an inclusive work environment that creates feel-good moments for everyone. McDonald’s provides reasonable accommodations to qualified individuals with disabilities as part of the application or hiring process or to perform the essential functions of their job. If you need assistance accessing or reading this job posting or otherwise feel you need an accommodation during the application or hiring process, please contact [email protected]. Reasonable accommodations will be determined on a case-by-case basis.

McDonald’s provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Nothing in this job posting or description should be construed as an offer or guarantee of employment.

Qualifications

Additional Information

Company Description

Job Description

Job Description:

Company Description:

McDonald’s growth strategy, Accelerating the Arches, encompasses all aspects of our business as the leading global omni-channel restaurant brand. As the consumer landscape shifts we are using our competitive advantages to further strengthen our brand. One of our core growth strategies is to Double Down on the 3Ds (Delivery, Digital and Drive Thru). McDonald’s will accelerate technology innovation so 65M+ customers a day will experience a fast, easy experience, whether at one of our 25,000 and growing Drive thrus, through McDelivery, dine-in or takeaway.

McDonald’s Global Technology is here to power tomorrow’s feel-good moments.

That’s why you’ll find us at the forefront of transformative technology, exploring new and innovative ways to serve our millions of customers and spread happiness one delicious Hot Fudge Sundae-dipped fry at a time. Using AI, robotics and emerging tech, we’re digitizing the Golden Arches. Combine that with our unparalleled global scale, and we’re reshaping all areas of the business, industry and every community that is home to a McDonald’s restaurant. We face complex tech challenges every day. But that’s where our diverse and talented teams come in. They’re made up of the best and brightest from all over the globe, and they thrive in the space where feel-good meets fast-paced.

Check out the McDonald’s  Global Technology Technical Blog to learn how technology and our global team are directly enabling the Accelerating the Arches strategy.

Department Overview

This opportunity is part of the Global Technology Infrastructure & Operations team (GTIO), where our mission is to deliver modern and relevant technology that supports the way McDonald’s works. This role will collaborate closely with cybersecurity guides, infrastructure leaders, market leaders, Global Technology teams, and 3rd party vendors to provide efficient operation of our technology services and ServiceNow platform. This role is responsible for leading the ServiceNow platform, the Corporate Service Desk, and related ITSM processes such as Service Catalog Management and Knowledge Management ensuring that our services are meeting the needs of our partners. We provide best-in-class foundational technology products and services including Global Networking, Cloud, End User Computing, and IT Service Management. It’s our goal to always provide an engaging, relevant, and simple experience for our customers.

The Service Management Office (SMO) Service Desk & ServiceNow Platform Director reports to the Senior Director, Service Management Office and is responsible for ensuring team expectations and partner collaboration targets are met or exceeded. This person will develop a collaborative working relationship with cybersecurity, infrastructure, and other stakeholders across the organization. Demonstrated success in handling the ServiceNow platform and working with handled service providers to support the corporate service desk.

This is an exciting opportunity for an experienced technology leader to help shape the transformation of infrastructure and operations products and services to the entire McDonalds environment.

Duties

• Leadership: Lead and inspire the Corporate Service Desk and ServiceNow technical team to deliver exceptional results. Identify new opportunities to leverage data, events, tools, and integrations to gain deeper insights into our IT services. Lead development of automation to enable early intervention in emerging issues and auto-healing where possible.
• Strategy: Unify the multi-functional needs of McDonald’s Global Technology partners using the ServiceNow platform.
• Platform Ownership: Supervise the management of McDonald’s ITSM platform used for corporate service desk, incident, problem, change, etc.
• Partner Engagement: Build and maintain strong working relationships with senior leadership and multi-functional partners to understand their technology roadmaps and translate needs into scalable observability capabilities.
• Incident Response: When vital, assist with service desk incident response efforts to ensure the highest level of customer service
• Vendor Management: Handle relationships with key technology vendors.
• Contribute to the development and execution of strategy and operations aligned to Global Technology (GT) and larger McDonald’s organizational objectives.
• Establish and maintain a governance framework to enable visibility into the management of our platform and provided services
• Identify process inefficiencies and recommend improvements aligned with ITIL and maturing enterprise support models
• Manage and contribute to the expansion of internal knowledge bases and end-user training documentation
• Monitor and analyze performance metrics and KPIs to identify trends and areas for improvement to ensure business outcomes around productivity, customer satisfaction, and quality of our services
• Mentor, manage, and motivate, both directly and indirectly, a high-performing team of professionals and set clear priorities to achieve team goals

Qualifications

Basic Qualifications

• 10+ years of technical product management or relevant experience with a Bachelor’s degree or an equivalent combination of education, training, and work experience
• Experience working on technical teams that lead an enterprise SaaS product and/or service desk teams and/or a suite of products
• Experience communicating with leadership and setting expectations for enterprise platforms
• A solid great teammate with a willingness to learn, engage, and build relationships with both internal colleagues and external partners
• Self-starter with the ability to prioritize tasks to meet project/global program requirements
• Understanding of ITSM industry standards and norms
• Ability to conduct research into issues, evaluate solutions and translate findings into plans
• Detail oriented with excellent analytical, technical, and problem-solving skills
• Ability to drive operational improvement discussions with managed service providers and internal partners
• Confirmed analytical and quantitative skills; ability to use hard data and metrics to back up assumptions, develop project cases, and measure success
• Strong in problem-solving, organizational and analytical skills, with the ability to evolve product strategy based on research, data, and industry trends

Preferred Qualifications

• ITIL Foundations Certification preferred
• Strong familiarity with key ITIL fields (Incident, Problem, Change) and service management platforms (e.g. ServiceNow)
• Proven track record managing service desk operations and personnel working with managed service providers
• Demonstrated ability to manage technical products, driving clarity, understanding and discussing technical concepts, managing tradeoffs, and evaluating potential concepts with internal and external partners
• Ability to understand business challenges, drive process improvements and translate into solutions
• Superb communication, presentation, and social skills with the ability to convey sophisticated ideas in easy-to-understand, business-friendly language

Compensation

Bonus Eligible: Yes

Long - Term Incentive: Yes

Benefits Eligible: Yes

Salary Range

Salary Ranges $168,350 - $218,860

Additional Information:

Benefits eligible: This position offers health and welfare benefits, a 401(k) plan, adoption assistance program, educational assistance program, flexible ways of working, and time off policies (including sick leave, parental leave, and vacation/PTO). Eligibility requirements apply to some benefits and may depend on job classification and length of employment.

Bonus eligible: This position is eligible for a bonus, calculated based on individual and company performance.

Long term Incentive eligible: This position is eligible for stock or other equity grants pursuant to McDonald’s long-term incentive plan.

McDonald’s is an equal opportunity employer committed to the diversity of our workforce. We promote an inclusive work environment that creates feel-good moments for everyone. McDonald’s provides reasonable accommodations to qualified individuals with disabilities as part of the application or hiring process or to perform the essential functions of their job. If you need assistance accessing or reading this job posting or otherwise feel you need an accommodation during the application or hiring process, please contact [email protected]. Reasonable accommodations will be determined on a case-by-case basis.

McDonald’s provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Nothing in this job posting or description should be construed as an offer or guarantee of employment.

Qualifications

Additional Information

Company Description

Job Description

Job Description:

Company Description:

McDonald’s growth strategy, Accelerating the Arches, encompasses all aspects of our business as the leading global omni-channel restaurant brand. As the consumer landscape shifts we are using our competitive advantages to further strengthen our brand. One of our core growth strategies is to Double Down on the 3Ds (Delivery, Digital and Drive Thru). McDonald’s will accelerate technology innovation so 65M+ customers a day will experience a fast, easy experience, whether at one of our 25,000 and growing Drive thrus, through McDelivery, dine-in or takeaway.

McDonald’s Global Technology is here to power tomorrow’s feel-good moments.

That’s why you’ll find us at the forefront of transformative technology, exploring new and innovative ways to serve our millions of customers and spread happiness one delicious Hot Fudge Sundae-dipped fry at a time. Using AI, robotics and emerging tech, we’re digitizing the Golden Arches. Combine that with our unparalleled global scale, and we’re reshaping all areas of the business, industry and every community that is home to a McDonald’s restaurant. We face complex tech challenges every day. But that’s where our diverse and talented teams come in. They’re made up of the best and brightest from all over the globe, and they thrive in the space where feel-good meets fast-paced.

Check out the McDonald’s Global Technology Technical Blog to learn how technology and our global team are directly enabling the Accelerating the Arches strategy.

Department Overview

McDonald’s evolving Accelerating the Arches growth strategy puts our customers and people first, leveraging our competitive advantages to strengthen our brand. We are recognized on lists like Fortune’s Most Admired Companies and Fast Company’s Most Innovative Companies.

Doubling Down on the 4Ds (Delivery, Digital, Drive Thru, and Development)

Our growth pillars emphasize the important role technology plays as the leading global omni-channel restaurant brand. Technology enables the organization through digital innovation, improving the customer, crew, and employee experience every day.

Global Technology forging the way

Leading the digitization of our business is the Technology organization—made up of intrapreneurs who build industry-defining tech using the latest innovations and platforms, like AI and edge computing. At McDonald’s, you’ll solve technology innovation challenges at scale and work across global teams who are always hungry for a challenge. Bonus points: you’ll see your family and friends use the tech you build at their favorite McD restaurant.

Check out the Global Technology Technical Blog to learn how technology is directly enabling the Accelerating the Arches strategy.

Duties

As a Software Engineer I (C#/.NET) on our Trust and Safety Engineering team, you will collaborate with the Sr Manager, Chapter Lead and Tech Lead, in addition to product managers and architects to build secure, performant, and mission critical fraud detection microservices. This is a phenomenal opportunity to continue to evolve and improve the global trust and safety platform at the world’s largest restaurant company!Responsibilities

Contribute to all aspects of the agile development life cycle including design, development, documentation, testing and operations.

Design, implement, test, deploy and maintain innovative software solutions to transform service performance, adaptability, cost, and security.

Use software engineering proven practices to ensure a high standard of quality for all work.

Participate in efforts to drive elimination of technical debt and continuous improvement in delivery speed, quality, value, and applied innovation.

Qualifications

• Bachelor’s degree in computer science or related field or equivalent years of experience.
• Knowledge of SOLID principal, Design Patterns.
• Strong knowledge of software development tools such as Git, GitHub, Jira, Confluence, IntelliJ or equivalent.
• Proven knowledge of Computer Science fundamentals (object-oriented design, data structures and algorithms).
• Strong verbal and written communication skills in English.
• Proven leadership abilities in an engineering environment in driving operational precision and best practices.Highly quantitative with great judgment and passion for building a great customer experience.

Preferred Qualifications:

• Experience with JFrog, Jenkings.
• Experience with Cloud Platforms such as AWS or GCP.
• Experience with .Net.

Compensation

Bonus Eligible: Yes

Benefits Eligible: Yes

Salary Range

The expected salary range for this role is $84,051 - $105,064 per year

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we may also consider your experience, and other job-related factors.

Additional Information:

Benefits eligible: This position offers health and welfare benefits, a 401(k) plan, adoption assistance program, educational assistance program, flexible ways of working, and time off policies (including sick leave, parental leave, and vacation/PTO). Eligibility requirements apply to some benefits and may depend on job classification and length of employment.

Bonus eligible: This position is eligible for a bonus, calculated based on individual and company performance.

McDonald’s is an equal opportunity employer committed to the diversity of our workforce. We promote an inclusive work environment that creates feel-good moments for everyone. McDonald’s provides reasonable accommodations to qualified individuals with disabilities as part of the application or hiring process or to perform the essential functions of their job. If you need assistance accessing or reading this job posting or otherwise feel you need an accommodation during the application or hiring process, please contact [email protected]. Reasonable accommodations will be determined on a case-by-case basis.

McDonald’s provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Nothing in this job posting or description should be construed as an offer or guarantee of employment.

Qualifications

Additional Information

Company Description

Job Description

Job Description:

Company Description:

McDonald’s growth strategy, Accelerating the Arches, encompasses all aspects of our business as the leading global omni-channel restaurant brand. As the consumer landscape shifts we are using our competitive advantages to further strengthen our brand. One of our core growth strategies is to Double Down on the 3Ds (Delivery, Digital and Drive Thru). McDonald’s will accelerate technology innovation so 65M+ customers a day will experience a fast, easy experience, whether at one of our 25,000 and growing Drive thrus, through McDelivery, dine-in or takeaway.

McDonald’s Global Technology is here to power tomorrow’s feel-good moments.

That’s why you’ll find us at the forefront of transformative technology, exploring new and innovative ways to serve our millions of customers and spread happiness one delicious Hot Fudge Sundae-dipped fry at a time. Using AI, robotics and emerging tech, we’re digitizing the Golden Arches. Combine that with our unparalleled global scale, and we’re reshaping all areas of the business, industry and every community that is home to a McDonald’s restaurant. We face complex tech challenges every day. But that’s where our diverse and talented teams come in. They’re made up of the best and brightest from all over the globe, and they thrive in the space where feel-good meets fast-paced.

Check out the McDonald’s Global Technology Technical Blog to learn how technology and our global team are directly enabling the Accelerating the Arches strategy.

Department Overview

McDonald’s growth strategy, Accelerating the Arches, encompasses all aspects of our business as the leading global omni-channel restaurant brand. As the consumer landscape shifts we are using our competitive advantages to further strengthen our brand. One of our core growth strategies is to Double Down on the 3Ds (Delivery, Digital and Drive Thru). McDonald’s will accelerate technology innovation so 65M+ customers a day will experience a fast, easy experience, whether at one of our 25,000 and growing Drive thrus, through McDelivery, dine-in or takeaway.

McDonald’s Global Technology is here to power tomorrow’s feel-good moments.

That’s why you’ll find us at the forefront of transformative technology, exploring new and innovative ways to serve our millions of customers and spread happiness one delicious Hot Fudge Sundae-dipped fry at a time. Using AI, robotics and emerging tech, we’re digitizing the Golden Arches. Combine that with our unparalleled global scale, and we’re reshaping all areas of the business, industry and every community that is home to a McDonald’s restaurant. We face complex tech challenges every day. But that’s where our diverse and talented teams come in. They’re made up of the best and brightest from all over the globe, and they thrive in the space where feel-good meets fast-paced.

Check out the McDonald’s Global Technology Technical Blog to learn how technology and our global team are directly enabling the Accelerating the Arches strategy.

Department Overview

McDonald’s growth strategy, Accelerating the Arches, encompasses all aspects of our business as the leading global omni-channel restaurant brand. As the consumer landscape shifts we are using our competitive advantages to further strengthen our brand. One of our core growth strategies is to Double Down on the 3Ds (Delivery, Digital and Drive Thru). McDonald’s will accelerate technology innovation so 65M+ customers a day will experience a fast, easy experience, whether at one of our 25,000 and growing Drive thrus, through McDelivery, dine-in or takeaway.

McDonald’s Global Technology is here to power tomorrow’s feel-good moments.

That’s why you’ll find us at the forefront of transformative technology, exploring new and innovative ways to serve our millions of customers and spread happiness one delicious Hot Fudge Sundae-dipped fry at a time. Using AI, robotics and emerging tech, we’re digitizing the Golden Arches. Combine that with our unparalleled global scale, and we’re reshaping all areas of the business, industry and every community that is home to a McDonald’s restaurant. We face complex tech challenges every day. But that’s where our diverse and talented teams come in. They’re made up of the best and brightest from all over the globe, and they thrive in the space where feel-good meets fast-paced.

Check out the McDonald’s Global Technology Technical Blog to learn how technology and our global team are directly enabling the Accelerating the Arches strategy.

Duties

Global Technology forging the way

Leading the digitization of our business is the Technology organization made up of innovation specialists who build industry defining tech using the latest innovations and platforms, like AI and edge computing to deliver on the next set of groundbreaking opportunities for the business. We take on technology innovation challenges at an incredible scale, and work across global teams who are always hungry for a challenge! This provides access to compelling career paths for technologists. It’s bonus points when you get to see your family and friends use the tech you build at their favorite McD restaurant.

Supply to all aspects of the agile development life cycle including design, development, documentation, testing and operations.

• Contribute to all aspects of the agile development life cycle including design, development, documentation, testing and operations.
• As a software development engineer on a team, you will play a pivotal role in shaping the definition, vision, design, road map and development of product features from beginning to end.
• Design, implement, test, deploy and maintain innovative software solutions to transform service performance, durability, cost, and security.
• Use software engineering best practices to ensure a high standard of quality for all team deliverables.
• Work in an agile, startup-like development environment, where you are always working on the most important priorities.

Qualifications

• Previous technical internship(s), if applicable.
• Programming experience with Swift, Objective-C, and iOS platform technologies and APIs.
• Bachelor’s Degree in Computer Science or related field or equivalent years of experience.
• Ability to take a project from scoping requirements to launch to delivery.
• Experience in optimization mathematics such as linear programming and nonlinear optimization.
• Ability to effectively articulate technical challenges and solutions.
• Adept at handling ambiguous or undefined problems as well as ability to think abstractly.
• Solid knowledge of Computer Science fundamentals (object-oriented design, data structures and algorithm.
• Strong verbal and written communication skills, are self-driven and deliver high quality results in a fast-paced environment.
• Highly quantitative with great judgment and passion for building a phenomenal customer experience.

Compensation

Bonus Eligible:Yes

Long - Term Incentive:No

Benefits Eligible: Yes

Salary Range

The expected salary range for this role is $75,700 - $94,620 per year

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we may also consider your experience, and other job-related factors.

Additional Information:

Benefits eligible: This position offers health and welfare benefits, a 401(k) plan, adoption assistance program, educational assistance program, flexible ways of working, and time off policies (including sick leave, parental leave, and vacation/PTO). Eligibility requirements apply to some benefits and may depend on job classification and length of employment.

Bonus eligible: This position is eligible for a bonus, calculated based on individual and company performance.

McDonald’s is an equal opportunity employer committed to the diversity of our workforce. We promote an inclusive work environment that creates feel-good moments for everyone. McDonald’s provides reasonable accommodations to qualified individuals with disabilities as part of the application or hiring process or to perform the essential functions of their job. If you need assistance accessing or reading this job posting or otherwise feel you need an accommodation during the application or hiring process, please contact [email protected]. Reasonable accommodations will be determined on a case-by-case basis.

McDonald’s provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Nothing in this job posting or description should be construed as an offer or guarantee of employment.

Qualifications

Additional Information

Company Description

Job Description

Job Description:

Company Description:

McDonald’s is proud to be one of the most recognized brands in the world, with restaurants in over 100 countries that serve 70 million customers daily. We continue to operate from a position of strength. Our updated growth strategy is focused on staying ahead of what our customers want and realizing further growth potential. Our relentless ambition is why McDonald’s remains one of the world’s leading corporations after almost 70 years. Joining McDonald's means thinking big and preparing for a career that can have influence around the world.

At McDonald’s, we see every day as a chance to create positive impact. We lead through our values centered on inclusivity, service, integrity, community and family. From support of Ronald McDonald House Charities to our Youth Opportunity project and sustainability initiatives, our values keep us dedicated to using our scale for good: good for our customers, people, industry and planet. We also offer a broad range of outstanding benefits including a sabbatical program, tuition assistance and flexible work arrangements.

Department Overview

McDonald’s is investing heavily in technology to drive our growth. We’re looking at how to use technology to improve the customer experience and build new customer experiences. We’re also exploring technologies that can help us reduce or eliminate repetitive tasks and make employees’ jobs more exciting and rewarding. With all the new projects and initiatives, it is an exciting time to be on the cybersecurity team, helping to make a safer and Better McDonald's!

This position will work with the Global Technology teams to improve the regulatory and controls environment though education, identification and implementation of control improvements. This includes recommending control design and operating effectiveness improvements. The position will include working with internal and external auditors.

We are moving fast and are adding to our best-in-class team and joining McDonald's means thinking big every day and preparing for a career that will impact the world. We are customer-obsessed, committed to being leaders in our industry, and believe we are better when we work together. Over the last several years, we have launched home delivery, radically improved the digital experiences of our restaurants, introduced mobile pay, and have so much more to come. Strong leadership is essential for overseeing compliance with policies, standards, regulatory requirements, and industry standards in these critical initiatives.

Job Description

McDonald’s, one of the most recognized brands in the world, is seeking a driven and detail-oriented individual to join our Cyber Security Compliance team as a supervisor. This role emphasizes coding expertise and analytical problem-solving, providing critical support for the design, development, and maintenance of systems and tools that enhance our risk management processes. Experience in the "Big 4" consulting firms is highly valued as it demonstrates a solid understanding of operational excellence and collaborative teamwork. Prior compliance or audit experience is not required. The role will automate manual compliance processes.

Responsibilities

• Develop and apply coding skills (e.g., Python, SQL, or other programming languages) to build automated solutions for improving risk reporting, governance processes, and compliance-related tasks. This includes designing, testing, and deploying scripts or applications to streamline repetitive tasks.
• Analyze and interpret complex data sets to identify trends, risks, and opportunities for improving risk management practices. Apply advanced statistical methods and machine learning techniques to uncover actionable insights.
• Design, build, and optimize interactive dashboards, visualizations, reporting tools, and analytics platforms to enhance transparency and support data-driven decision-making across departments.
• Work closely with multi-functional teams, such as IT, Finance, and Operations, to collect project requirements, overcome technical obstacles, and offer scalable solutions in line with governance, risk, and compliance requirements.
• Identify and implement innovative process improvements to improve operational efficiency by bringing to bear automation and coding to reduce manual workflows, decrease processing time, and minimize errors.
• Document coding projects and system improvements accurately, including technical specifications, user guides, and change logs, to ensure continuity.
• Support the identification and quantification of risks by developing and maintaining technical tools such as risk assessment models, simulation frameworks, or predictive analytics systems.
• Stay updated on emerging technologies, programming tools, and trends that could improve processes and recommend their integration where relevant.
• Offer technical mentorship and training to team members or collaborators on the use of developed tools, dashboards, or automated systems.
• Ensure coding practices align with organizational standards for data security, accuracy, and compliance with relevant regulations or policies.

Qualifications

Required Skills

• Experience with languages like Python, C++, or similar languages.
• Strong analytical abilities.
• Degree in Computer Science, Electrical Engineering, or a related field.
• Knowledge of cloud environments, ERP and system integration (e.g., AWS, Azure, or Google Cloud).
• Experience: 2-3 years in control system programming and assessment.

Preferred Skills

• Strong problem-solving capabilities and technical aptitude.
• Proficient in coding and automation.
• Analytical mentality with attention to detail and accuracy.
• Excellent communication and collaboration skills.
• Experience with Mongo database management a plus
• Familiarity with governance, risk, and compliance frameworks is advantageous but not mandatory.
• Experience with Active Directory

Compensation

Bonus Eligible:YES

Benefits Eligible: YES

Salary Range

The expected salary range for this role is $93,208.00 - $116,510.00 per year

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we may also consider your experience, and other job-related factors.

Additional Information:

Benefits eligible: This position offers health and welfare benefits, a 401(k) plan, adoption assistance program, educational assistance program, flexible ways of working, and time off policies (including sick leave, parental leave, and vacation/PTO). Eligibility requirements apply to some benefits and may depend on job classification and length of employment.

Bonus eligible: This position is eligible for a bonus, calculated based on individual and company performance.

McDonald’s is an equal opportunity employer committed to the diversity of our workforce. We promote an inclusive work environment that creates feel-good moments for everyone. McDonald’s provides reasonable accommodations to qualified individuals with disabilities as part of the application or hiring process or to perform the essential functions of their job. If you need assistance accessing or reading this job posting or otherwise feel you need an accommodation during the application or hiring process, please contact [email protected]. Reasonable accommodations will be determined on a case-by-case basis.

McDonald’s provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Nothing in this job posting or description should be construed as an offer or guarantee of employment.

Qualifications

Additional Information

Company Description

Job Description

Job Description:

Company Description:

McDonald’s growth strategy, Accelerating the Arches, encompasses all aspects of our business as the leading global omni-channel restaurant brand. As the consumer landscape shifts we are using our competitive advantages to further strengthen our brand. One of our core growth strategies is to Double Down on the 3Ds (Delivery, Digital and Drive Thru). McDonald’s will accelerate technology innovation so 65M+ customers a day will experience a fast, easy experience, whether at one of our 25,000 and growing Drive thrus, through McDelivery, dine-in or takeaway.

McDonald’s Global Technology is here to power tomorrow’s feel-good moments.

That’s why you’ll find us at the forefront of transformative technology, exploring new and innovative ways to serve our millions of customers and spread happiness one delicious Hot Fudge Sundae-dipped fry at a time. Using AI, robotics and emerging tech, we’re digitizing the Golden Arches. Combine that with our unparalleled global scale, and we’re reshaping all areas of the business, industry and every community that is home to a McDonald’s restaurant. We face complex tech challenges every day. But that’s where our diverse and talented teams come in. They’re made up of the best and brightest from all over the globe, and they thrive in the space where feel-good meets fast-paced.

Check out the McDonald’s Global Technology Technical Blog to learn how technology and our global team are directly enabling the Accelerating the Arches strategy.

Duties

Global Technology forging the way

Leading the digitization of our business is the Technology organization made up of innovation specialists who build industry defining tech using the latest innovations and platforms, like AI and edge computing to deliver on the next set of groundbreaking opportunities for the business. We take on technology innovation challenges at an incredible scale, and work across global teams who are always hungry for a challenge! This provides access to compelling career paths for technologists. It’s bonus points when you get to see your family and friends use the tech you build at their favorite McD restaurant.

Supply to all aspects of the agile development life cycle including design, development, documentation, testing and operations.

• Contribute to all aspects of the agile development life cycle including design, development, documentation, testing and operations.
• As a software development engineer on a team, you will play a pivotal role in shaping the definition, vision, design, road map and development of product features from beginning to end.
• Design, implement, test, deploy and maintain innovative software solutions to transform service performance, durability, cost, and security.
• Use software engineering best practices to ensure a high standard of quality for all team deliverables.
• Work in an agile, startup-like development environment, where you are always working on the most important priorities.

Qualifications

• 2+ years of non-internship professional software development experience.
• Extensive programming experience with Swift, Objective-C, and iOS platform technologies and APIs.
• Bachelor’s Degree in Computer Science or related field or equivalent years of experience.
• Solid knowledge of Computer Science fundamentals (object-oriented design, data structures and algorithm.
• Strong verbal and written communication skills.
• Solution-oriented attitude and ability to solve tough problems in a collaborative, cross-functional, and fast-paced environment.
• Demonstrated leadership abilities in an engineering environment in driving operational excellence and best practices.
• Highly quantitative with great judgment and passion for building a great customer experience.
• Uncompromising attention to detail and drive to continuously improve the product.
• Ability to take a project from scoping requirements to launch to delivery.

Compensation

Bonus Eligible:Yes

Long - Term Incentive:No

Benefits Eligible: Yes

Salary Range

The expected salary range for this role is $98,140-$138,625 per year.

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we may also consider your experience, and other job-related factors.

Additional Information:

Benefits eligible: This position offers health and welfare benefits, a 401(k) plan, adoption assistance program, educational assistance program, flexible ways of working, and time off policies (including sick leave, parental leave, and vacation/PTO). Eligibility requirements apply to some benefits and may depend on job classification and length of employment.

Bonus eligible: This position is eligible for a bonus, calculated based on individual and company performance.

McDonald’s is an equal opportunity employer committed to the diversity of our workforce. We promote an inclusive work environment that creates feel-good moments for everyone. McDonald’s provides reasonable accommodations to qualified individuals with disabilities as part of the application or hiring process or to perform the essential functions of their job. If you need assistance accessing or reading this job posting or otherwise feel you need an accommodation during the application or hiring process, please contact [email protected]. Reasonable accommodations will be determined on a case-by-case basis.

McDonald’s provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Nothing in this job posting or description should be construed as an offer or guarantee of employment.

Qualifications

Additional Information

Company Description

Job Description

Job Description:

Company Description:

McDonald’s growth strategy, Accelerating the Arches, encompasses all aspects of our business as the leading global omni-channel restaurant brand. As the consumer landscape shifts we are using our competitive advantages to further strengthen our brand. One of our core growth strategies is to Double Down on the 3Ds (Delivery, Digital and Drive Thru). McDonald’s will accelerate technology innovation so 65M+ customers a day will experience a fast, easy experience, whether at one of our 25,000 and growing Drive thrus, through McDelivery, dine-in or takeaway.

McDonald’s Global Technology is here to power tomorrow’s feel-good moments.

That’s why you’ll find us at the forefront of transformative technology, exploring new and innovative ways to serve our millions of customers and spread happiness one delicious Hot Fudge Sundae-dipped fry at a time. Using AI, robotics and emerging tech, we’re digitizing the Golden Arches. Combine that with our unparalleled global scale, and we’re reshaping all areas of the business, industry and every community that is home to a McDonald’s restaurant. We face complex tech challenges every day. But that’s where our diverse and talented teams come in. They’re made up of the best and brightest from all over the globe, and they thrive in the space where feel-good meets fast-paced.

Check out the McDonald’s  Global Technology Technical Blog to learn how technology and our global team are directly enabling the Accelerating the Arches strategy.

Department Overview

McDonald’s Global Cyber Security is looking for a highly motivated, diligent, and skilled candidate to join the Vulnerability Management team. The Lead Analyst - Vulnerability Management is a key member of the Vulnerability Management team and works with internal and external groups globally to identify and drive remediation of security risks. Develop new Cybersecurity services and improve existing ones to meet growing demand for user, device, network, application, and data protection. The ideal candidate will have prior experience developing vulnerability management programs, analyzing vulnerabilities to determine applicability and impact, reporting vulnerability and risk to senior leadership, and leading prioritization and remediation strategies in an enterprise environment.

Accountability & Responsibilities

• Establish strategic relationships with key McDonald’s stakeholders ensuring vulnerability and threat management principles are incorporated into their processes, applications, and products across the enterprise to develop a culture of security.
• Support the rapid response of high-profile vulnerabilities and exposure across the system. Lead the publication advisories providing targeted technical guidance, prioritizing asset lists, and deadlines that are commensurate with the level of risk to the business. Identify mitigating controls where full remediation is not feasible.
• Oversee vulnerabilities and threats, determine their impact on McDonald’s, collaborate with Threat Intelligence, and coordinate responses based on risk levels.
• Apply vulnerability assessment tools and process outputs to develop and implement methods for detecting and assessing security weaknesses. Incorporate the use of industry standards and frameworks such as CVSS, EPSS, KEV, CPE & CWE to prioritize remediation activities.
• Elevate the understanding of key vulnerabilities and their prominent presence throughout the company to effectively convey and encourage the vital steps to address or minimize risk.
• Develop strategies and tools for producing reports and metrics to automate demonstrating the efficiency and strength of the vulnerability management initiative. This includes using a variety of tools such as Python, PowerShell, Power Automate, SQL, different database technologies, Power BI, Tableau, as well as ServiceNow or O365 tools.
• Develop standards, and procedures that support the global vulnerability management program. Lead vulnerability and risk assessments to evaluate severity, exploitability and potential business impact. Collaborate with technical and business stakeholders to validate assessment results, recommend mitigation strategies, and communicate actionable insights.

Qualifications

• 5+ years of experience in information security technologies and processes, vulnerability management, security operations, security engineering, program development or similar experience. Experience with vulnerability detection and prioritization tools, such as Tenable, Qualys, Wiz, Tanium, Avalor, Nucleus, Service Now VR, etc. (Required)
• Bachelor’s degree in Cybersecurity, Information Security, or a related field. Expert knowledge of cybersecurity vulnerability management techniques, as applied to infrastructure, cloud, data, applications, platforms, operating systems and networks.
• Demonstrate outstanding leadership, and interpersonal verbal and written communication skills. Is process-oriented and able to manage multiple concurrent work streams. Ensure timely communication and updates through designated work management tools and remote productivity platforms. Participate in virtual meetings and contribute to discussions using remote productivity tools (e.g., Slack, Microsoft Teams, WebEx) Ability to support 24 x 7 x 365 stakeholders and work as part of a cohesive team.
• Ability to work within tight timeframes and a fast-paced environment with changing priorities. Ability to manage people and vendors to deliver a successful Vulnerability Management program
• Information security certifications such as Security+, Network+, CISSP, CCNA, GSEC, GCIA, GPEN, CEH. Proficiency in security regulations including NIST and PCI-DSS is a must. Knowledge of laws, regulations, and standards relevant to Cybersecurity / privacy.

Compensation

Bonus Eligible:Yes

Long - Term Incentive:Yes

Benefits Eligible: Yes

Salary Range

The expected salary range for this role is $167,366.00 - $209,207.00 per year

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we may also consider your experience, and other job-related factors.

Additional Information:

Benefits eligible: This position offers health and welfare benefits, a 401(k) plan, adoption assistance program, educational assistance program, flexible ways of working, and time off policies (including sick leave, parental leave, and vacation/PTO). Eligibility requirements apply to some benefits and may depend on job classification and length of employment.

Bonus eligible: This position is eligible for a bonus, calculated based on individual and company performance.

Long term Incentive eligible: This position is eligible for stock or other equity grants pursuant to McDonald’s long-term incentive plan.

McDonald’s is an equal opportunity employer committed to the diversity of our workforce. We promote an inclusive work environment that creates feel-good moments for everyone. McDonald’s provides reasonable accommodations to qualified individuals with disabilities as part of the application or hiring process or to perform the essential functions of their job. If you need assistance accessing or reading this job posting or otherwise feel you need an accommodation during the application or hiring process, please contact [email protected]. Reasonable accommodations will be determined on a case-by-case basis.

McDonald’s provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Nothing in this job posting or description should be construed as an offer or guarantee of employment.

Qualifications

Additional Information

Company Description

Job Description

Job Description:

Company Description:

McDonald’s growth strategy, Accelerating the Arches, encompasses all aspects of our business as the leading global omni-channel restaurant brand. As the consumer landscape shifts we are using our competitive advantages to further strengthen our brand. One of our core growth strategies is to Double Down on the 3Ds (Delivery, Digital and Drive Thru). McDonald’s will accelerate technology innovation so 65M+ customers a day will experience a fast, easy experience, whether at one of our 25,000 and growing Drive thrus, through McDelivery, dine-in or takeaway.

McDonald’s Global Technology is here to power tomorrow’s feel-good moments.

That’s why you’ll find us at the forefront of transformative technology, exploring new and innovative ways to serve our millions of customers and spread happiness one delicious Hot Fudge Sundae-dipped fry at a time. Using AI, robotics and emerging tech, we’re digitizing the Golden Arches. Combine that with our unparalleled global scale, and we’re reshaping all areas of the business, industry and every community that is home to a McDonald’s restaurant. We face complex tech challenges every day. But that’s where our diverse and talented teams come in. They’re made up of the best and brightest from all over the globe, and they thrive in the space where feel-good meets fast-paced.

Check out the McDonald’s  Global Technology Technical Blog to learn how technology and our global team are directly enabling the Accelerating the Arches strategy.

Department Overview

As a Principal Engineer in Customer Technology, you are a trusted partner and strategic leader who helps craft the future of McDonald’s technology. You’ll define solutions to complex business and technical challenges, influencing multiple teams across critical platforms. Your work will drive innovation in McDonald’s Global Mobile App and Marketing technologies, ensuring scalable, high-performing solutions that improve customer experiences worldwide. Join McDonald’s and be part of a team that’s reimagining technology to create exceptional customer experiences at a global scale!

What You'll Do:

• Strategize & Solve: Understand McDonald's business and technical environments to develop solutions that tackle complex business challenges.
• Innovate & Build: Lead the engineering design and development of iOS and Android applications, as well as cloud services, ensuring scalability, availability, and performance.
• Set the Vision: Partner with architecture and engineering teams to define and communicate technology strategies, ensuring alignment across platforms.
• Drive Best Practices: Champion agile, DevOps, and modern engineering principles, fostering a culture of innovation, collaboration, and continuous improvement.
• Lead & Inspire: Guide high-performing engineering teams, offering mentorship, technical leadership, and coaching to build top-tier technical talent.
• Experiment & Validate: Conduct proof-of-concepts (POCs) and prototypes to assess emerging technologies and their impact on business goals.

Qualifications

Education & Experience:

• Bachelor’s degree or equivalent experience. Ongoing learning to stay ahead of technology trends.
• 12+ years of experience in software engineering, with a focus on mobile app development.
• 4+ years of strategic planning and technical leadership experience.
• Shown success in solving complex technical challenges across multiple platforms.
• Experience leading enterprise-scale solutions in a large organization with multiple business units.

Technical Expertise:

• Strong experience in mobile application development (iOS & Android) using Swift, SwiftUI/UIKit, Kotlin/Android Java, and Jetpack Compose.
• Knowledge of microservices and event-driven architecture, with hands-on experience in Java, Kotlin, Spring Boot, Micronaut, and .NET.
• Expertise in databases and cloud technologies, including MongoDB, Postgres, Elastic Search, Kafka, and ReactJS.

Leadership & Collaboration:

• Ability to influence partners and align teams around technical strategies.
• Strong communication and storytelling skills to convey technical concepts clearly.
• A teammate who thrives in collaborative environments and fosters innovation.
• Proven track record to break down silos and create alignment across technical and business teams.

Compensation

Bonus Eligible: Yes

Long - Term Incentive: Yes

Benefits Eligible: Yes

Salary Range

The expected salary range for this role is $195,371.00 - $244,214.00 per year

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we may also consider your experience, and other job-related factors.

Competencies

Background & Values

Building Blocks

Execution Proficiency

Strategic Proficiency

Talent Proficiency

Additional Information:

Benefits eligible: This position offers health and welfare benefits, a 401(k) plan, adoption assistance program, educational assistance program, flexible ways of working, and time off policies (including sick leave, parental leave, and vacation/PTO). Eligibility requirements apply to some benefits and may depend on job classification and length of employment.

Bonus eligible: This position is eligible for a bonus, calculated based on individual and company performance.

Long term Incentive eligible: This position is eligible for stock or other equity grants pursuant to McDonald’s long-term incentive plan.

McDonald’s is an equal opportunity employer committed to the diversity of our workforce. We promote an inclusive work environment that creates feel-good moments for everyone. McDonald’s provides reasonable accommodations to qualified individuals with disabilities as part of the application or hiring process or to perform the essential functions of their job. If you need assistance accessing or reading this job posting or otherwise feel you need an accommodation during the application or hiring process, please contact [email protected]. Reasonable accommodations will be determined on a case-by-case basis.

McDonald’s provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Nothing in this job posting or description should be construed as an offer or guarantee of employment.

Qualifications

Additional Information

Company Description

Job Description

Job Description:

Company Description:

McDonald’s growth strategy, Accelerating the Arches, encompasses all aspects of our business as the leading global omni-channel restaurant brand. As the consumer landscape shifts we are using our competitive advantages to further strengthen our brand. One of our core growth strategies is to Double Down on the 3Ds (Delivery, Digital and Drive Thru). McDonald’s will accelerate technology innovation so 65M+ customers a day will experience a fast, easy experience, whether at one of our 25,000 and growing Drive thrus, through McDelivery, dine-in or takeaway.

McDonald’s Global Technology is here to power tomorrow’s feel-good moments.

That’s why you’ll find us at the forefront of transformative technology, exploring new and innovative ways to serve our millions of customers and spread happiness one delicious Hot Fudge Sundae-dipped fry at a time. Using AI, robotics and emerging tech, we’re digitizing the Golden Arches. Combine that with our unparalleled global scale, and we’re reshaping all areas of the business, industry and every community that is home to a McDonald’s restaurant. We face complex tech challenges every day. But that’s where our diverse and talented teams come in. They’re made up of the best and brightest from all over the globe, and they thrive in the space where feel-good meets fast-paced.

Check out the McDonald’s  Global Technology Technical Blog  to learn how technology and our global team are directly enabling the Accelerating the Arches strategy.

Department Overview

This opportunity is part of the Global Technology Infrastructure & Operations team (GTIO), where our mission is to deliver modern and relevant technology that supports the way McDonald’s works. We provide outstanding foundational technology products and services including Global Networking, Cloud, End User Computing, and IT Service Management. It’s our goal to always provide an engaging, relevant, and simple experience for our customers.

The Cloud DevSecOps Engineer III role is part of the Cloud Infrastructure and Operations team in Global Technology Infrastructure & Operations. The role reports to the Director of Enterprise DevSecOps Platform and is responsible for supporting, migrating, automation and optimization of software development and deployment process specifically for Google Cloud while maturing the Enterprise DevSecOps program. The Cloud DevSecOps Engineer III will work closely with software developers, cloud architects, operations engineers, and other stakeholders to ensure that the software delivery process is efficient, secure, and scalable. You will support the Corporate, Cloud Security, Cloud Operations, Digital, Data, Restaurant, and Market application and product teams by efficiently and optimally delivering DevOps standards and services.

Responsibilities

• Participate in the management, design, and solutioning of software development and deployment process.
• Provide direction and guidance to vendors partnering on DevSecOps tools standardization and engineering support.
• Build reusable pipeline templates for automated deployment of cloud infrastructure and code.
• Research, analyze, design, develop and support high-quality automation workflows inside and outside the cloud platform that are appropriate for business and technology strategies.
• Develop and maintain infrastructure and tools that support the software development and deployment process.
• Automate the software development and deployment process.
• Monitor and troubleshoot the software delivery process.
• Work with software developers and operations engineers to improve the software delivery process.
• Stay up to date on the latest DevSecOps practices and technologies.
• Drive proof of concepts and conduct technical feasibility studies for business requirements.
• Strive to provide internal and external customers with excellent customer service and world-class service.
• Effectively communicate project health, risks, and issues to the program partners, sponsors, and management teams.
• Resolve most conflicts between timeline, budget, and scope independently but intuitively raise complex or consequential issues to senior management.
• Work well in an agile environment.

Qualifications

• Bachelor’s degree in computer science or a related field or relevant experience.
• 7+ years of Information Technology experience for a large technology company, preferably in a platform team.
• 6+ years hands-on Cloud DevOps pipeline for automating, building, and deploying microservice applications, APIs, and non-container artifacts.
• 5+ years working with Cloud technologies with good knowledge of IaaS and PaaS offerings in AWS & GCP.
• 5+ years GitHub, Jenkins, GitHub Actions, ArgoCD, Helm Charts, Harness and Artifactory or similar DevOps CI/CD tools.
• 3+ years of application development using agile methodology.
• Experience with observability tools like Datadog, New Relic and open source (O11y) observability ecosystem (Prometheus, Grafana, Jaeger)
• Hands-on knowledge of an Infrastructure-as-Code and associated technologies (e.g., repos, pipelines, Terraform, etc.)
• Advanced knowledge of "AWS" Platform preferably 3+ years AWS/Kubernetes experience or container-based technology.
• It is good to have experience in working on Code Quality SAST and DAST tools like SonarQube/Sonar Cloud, Veracode, Checkmarx, and Snyk.
• Experience developing scripts or automating tasks using languages such as Bash, PowerShell, Python, Perl, Ruby, etc.
• Self-starter, able to come up with solutions to problems and complete those solutions while coordinating with other teams.
• Knowledge of foundational cloud security principles
• Excellent problem-solving and analytical skills
• Strong communication and partnership skills
• Any AWS/GCP certification.
• Any Agile certification preferably scaled agile.

Compensation

Bonus Eligible: Yes

Long - Term Incentive: Yes

Benefits Eligible: Yes

Salary Range

The expected salary range for this role is $138,207.00 - $172,758.00 per year

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we may also consider your experience, and other job-related factors.

Competencies

Execution Proficiency

Background & Values

Strategic Proficiency

Building Blocks

Talent Proficiency

Additional Information:

Benefits eligible: This position offers health and welfare benefits, a 401(k) plan, adoption assistance program, educational assistance program, flexible ways of working, and time off policies (including sick leave, parental leave, and vacation/PTO). Eligibility requirements apply to some benefits and may depend on job classification and length of employment.

Bonus eligible: This position is eligible for a bonus, calculated based on individual and company performance.

Long term Incentive eligible: This position is eligible for stock or other equity grants pursuant to McDonald’s long-term incentive plan.

McDonald’s is an equal opportunity employer committed to the diversity of our workforce. We promote an inclusive work environment that creates feel-good moments for everyone. McDonald’s provides reasonable accommodations to qualified individuals with disabilities as part of the application or hiring process or to perform the essential functions of their job. If you need assistance accessing or reading this job posting or otherwise feel you need an accommodation during the application or hiring process, please contact [email protected]. Reasonable accommodations will be determined on a case-by-case basis.

McDonald’s provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Nothing in this job posting or description should be construed as an offer or guarantee of employment.

Qualifications

Additional Information

Company Description

Job Description

Job Description:

Company Description:

McDonald’s growth strategy, Accelerating the Arches, encompasses all aspects of our business as the leading global omni-channel restaurant brand. As the consumer landscape shifts we are using our competitive advantages to further strengthen our brand. One of our core growth strategies is to Double Down on the 3Ds (Delivery, Digital and Drive Thru). McDonald’s will accelerate technology innovation so 65M+ customers a day will experience a fast, easy experience, whether at one of our 25,000 and growing Drive thrus, through McDelivery, dine-in or takeaway.

McDonald’s Global Technology is here to power tomorrow’s feel-good moments.

That’s why you’ll find us at the forefront of transformative technology, exploring new and innovative ways to serve our millions of customers and spread happiness one delicious Hot Fudge Sundae-dipped fry at a time. Using AI, robotics and emerging tech, we’re digitizing the Golden Arches. Combine that with our unparalleled global scale, and we’re reshaping all areas of the business, industry and every community that is home to a McDonald’s restaurant. We face complex tech challenges every day. But that’s where our diverse and talented teams come in. They’re made up of the best and brightest from all over the globe, and they thrive in the space where feel-good meets fast-paced.

Check out the McDonald’s Global Technology Technical Blog to learn how technology and our global team are directly enabling the Accelerating the Arches strategy.

Department Overview

As an IAM Engineer III on our Global Identity and Access Management team, you will report to the Manager leading Directory engineering and operations. In this role you will be partnering with other IAM and technical teams to build secure, user-centric identity and access experiences that delight our employees, franchisees, partners, and restaurant staff. This is an exciting opportunity to continue evolving and enhancing the Global Identity and Access Management platform at the world’s largest restaurant company!

Duties

• Provide technical assistance and administration in the areas of identity and access management in alignment with our policies, standards, and best practices.
• Collaborate with other product and technical teams to help define and execute the product roadmaps. Translate business requirements into technical solutions.
• Evaluate existing systems and recommend improvements using cutting-edge features, security trends, and best practices.
• Collaborate with cross-functional teams, including developers, engineers, and project managers, to deliver successful Active Directory and Entra implementations.
• Prepare and interpret technical documentation, including architecture diagrams, system configurations, and operational procedures. Generate reports on system health, performance, and security.
• Perform various functions and duties in support of audit, compliance deliverables, Directory security, remediation, and recovery.
• Lead complex or high severity troubleshooting for incident and problem resolutions with other infrastructure teams. Develop technical engineering solutions that solve business challenges and improve processes.

Qualifications

• 3+ years professional experience as an IAM Engineer or similar role, implementing and operating at an enterprise-level in a multi-forest and multi-cloud environment.
• Extensive technical experience with Active Directory, Microsoft Entra (formerly Azure Active Directory), and other Microsoft identity and access related technologies.
• Advanced PowerShell scripting experience and capabilities. Extensive knowledge of Group Policy Objects (GPOs), Organizational Unit management, and Security Groups.
• Familiarity with cybersecurity principles and best practices, including risk management, access controls, and secure coding. Extensive experience and advanced knowledge in implementing Windows security concepts, policies, and least–privilege design principles.
• Experience with Microsoft or 3rd party management and monitoring solutions such as SMART, SCOM, SCCM, Log Analytics, Semperis, and BloodHound Enterprise (would be a plus).
• Deep analytical and problem-solving skills, with the ability to assess business requirements and translate them into practical solutions.
• Excellent communication and interpersonal skills, with the ability to effectively collaborate with and help influence cross-functional teams and stakeholders at various organizational levels.

Compensation

Bonus Eligible: Yes

Benefits Eligible: Yes

Salary Range

The expected salary range for this role is $104,482.00 - $130,602.00 per year

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we may also consider your experience, and other job-related factors.

Additional Information:

Benefits eligible: This position offers health and welfare benefits, a 401(k) plan, adoption assistance program, educational assistance program, flexible ways of working, and time off policies (including sick leave, parental leave, and vacation/PTO). Eligibility requirements apply to some benefits and may depend on job classification and length of employment.

Bonus eligible: This position is eligible for a bonus, calculated based on individual and company performance.

McDonald’s is an equal opportunity employer committed to the diversity of our workforce. We promote an inclusive work environment that creates feel-good moments for everyone. McDonald’s provides reasonable accommodations to qualified individuals with disabilities as part of the application or hiring process or to perform the essential functions of their job. If you need assistance accessing or reading this job posting or otherwise feel you need an accommodation during the application or hiring process, please contact [email protected]. Reasonable accommodations will be determined on a case-by-case basis.

McDonald’s provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Nothing in this job posting or description should be construed as an offer or guarantee of employment.

Qualifications

Additional Information