Site Reliability Engineer — Human Engineering - Jobs - Careers at Apple

Apple Inc

Cupertino, California, USA 6 days ago

$181,100 - $318,400

Role Details

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Site Reliability Engineer — Human Engineering

Cupertino, California, United StatesSoftware and Services

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Summary

Posted: Apr 17, 2026

Weekly Hours: 40

Role Number:200658498-0836

At Apple, new ideas have a way of becoming phenomenal products, services, and customer experiences very quickly. Imagine what you could do here. Bring passion and dedication to your job and there's no telling what you could accomplish.
We are a team of software engineers developing web-based tools and native applications for Apple teams. Our work empowers Apple engineers and researchers to build the products that inspire and delight millions every day.
We're looking for a Site Reliability Engineer who thinks like a systems engineer first and an operator second. You won't just keep things running — you'll shape how our platform evolves. Our team operates 50+ services across Kubernetes and AWS, handles sensitive health and research data, and is ramping up many architectural shifts: new service-to-service auth patterns, event-driven pipelines, and a move from on-prem to cloud-native infrastructure. We need someone who gets excited about that kind of work, can reason about distributed systems at the design level, and is a strong enough communicator to bring the rest of the team along.

Description

The Human Engineering Software team builds tools used across Apple for user studies, research participant management, health data collection, and privacy-preserving analytics. Our infrastructure spans Django backends, Kubernetes clusters (self-hosted and AWS), PostgreSQL, Redis, Kafka, Elasticsearch and a growing set of internal service integrations.
This role is engineering-forward SRE. You'll spend as much time designing systems as operating them. You'll work closely with our full-stack engineers to improve how services communicate, how we observe production behavior, and how we ship changes safely. You'll have a seat at the architecture table — we want you proposing solutions, not just implementing them.

Responsibilities

Platform & Reliability Engineering - Own the reliability of our Kubernetes-hosted services across AWS and self-hosted clusters: deployments, scaling, capacity planning, certificate management, and secrets rotation. Design and implement SLO-driven observability: define meaningful SLIs, build dashboards that answer "is the system healthy?" not just "is the pod running?" Drive incident response and blameless postmortems
Distributed Systems & Architecture - Partner with the architecture team on system design: service-to-service authentication (OIDC, gateway auth), event-driven messaging (Kafka), API gateway patterns. Design the infrastructure layer to make architecture proposals real in production. Evaluate and recommend new tools, patterns, and platforms and write code when it's the right tool, whether that's a deployment operator, a health check service, or a data pipeline component. This isn't a YAML-only role
Engineering Enablement - Make the team efficient; own CI/CD pipelines and GitOps practices, owning tests to verify or production tools are functioning correctly, build self-service automation, evolve our observability and security posture, and communicate infrastructure decisions clearly across technical and non-technical stakeholders

Minimum Qualifications

BS in Computer Science, Engineering, or equivalent practical experience, with 5+ years of experience in distributed systems
Deep experience with Kubernetes in production — cluster operations, networking, storage, troubleshooting
Strong proficiency designing and operating services in AWS (EC2, EKS, RDS, S3, IAM, VPC)
Hands-on infrastructure-as-code experience (Terraform, Helm, or equivalent)
Proficiency in at least one backend language (Python, Go, or similar) — you can write production services, not just scripts
Experience with CI/CD pipeline design and GitOps workflows
Strong understanding of networking fundamentals: DNS, load balancing, TLS, firewall rules, service discovery
Excellent communication skills. You can explain a complex system to a room of engineers who didn't build it
Experience building internal automation or self-service tooling (Slack bots, CLI tools, workflow orchestration) that reduced manual operational work

Preferred Qualifications

BS in Computer Science, Engineering, or equivalent practical experience, with 7+ years of experience in distributed systems
Experience with event-driven architectures (Kafka, RabbitMQ, or similar messaging systems)
Experience with service mesh or API gateway patterns (Istio, Envoy, Kong, or similar)
Familiarity with Django/Python web applications and their operational characteristics (Celery, Gunicorn, PostgreSQL)
Experience with observability tooling beyond basic monitoring: distributed tracing, SLO frameworks, structured logging
Background working with sensitive data (health data, PII) and associated compliance requirements
Experience leading incident response and building on-call culture
Contributions to internal or open-source infrastructure tooling

Pay & Benefits

At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $181,100 and $318,400, and your base pay will depend on your skills, qualifications, experience, and location.

Apple employees also have the opportunity to become an Apple shareholder through participation in Apple’s discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple’s Employee Stock Purchase Plan. You’ll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses — including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits.

Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.

Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant.

Apple accepts applications to this posting on an ongoing basis.

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Machine Learning Engineer - Visual Agents - Special Projects - Jobs - Careers at Apple

Apple Inc

Cupertino, California, USA 6 days ago

$126,800 - $220,900

Role Details

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Machine Learning Engineer - Visual Agents - Special Projects

Cupertino, California, United StatesMachine Learning and AI

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Summary

Posted: Apr 17, 2026

Role Number:200657911-0836

Apple is where individual imaginations gather together, committing to the values that lead to great work. Every new product we build, service we create, or experience we deliver is the result of us making each other’s ideas stronger. The diversity of our people and their thinking inspires the innovation that runs through everything we do. When we bring everybody in, we can do the best work of our lives. Here, you’ll do more than join something — you’ll add something.

Description

The Special Projects team at Apple is developing novel experiences powered by state-of-the-art agentic vision-language models that incorporate visual context into conversational interaction. We are looking for a Machine Learning Engineer to help us build, fine-tune, and rigorously evaluate these systems. A successful candidate has hands-on experience with vision-language models, knows how to translate ambiguous product requirements into measurable evaluation criteria, and is excited to work at the intersection of multimodal modeling and agentic AI.

Responsibilities

Build and evaluate vision-language agents that perceive real-world scenes and incorporate that context into conversational models
Curate, annotate, and build multimodal datasets to support model training and evaluation
Develop automated evaluation pipelines including LLM-as-judge frameworks, human evaluation protocols, and domain-specific benchmarks
Fine-tune Large Language Models (LLMs) and Visual-Language Models (VLMs) to improve performance for specific use cases
Work closely with other ML Researchers to define evaluation criteria and methodology to systematically evaluate foundation models
Design controlled experiments to measure model capabilities, identify failure modes, and drive iterative model improvements
Conduct robust statistical analysis to identify model deficiencies and failure modes and performance gaps.

Minimum Qualifications

BA or Master’s degree in Computer Science or Machine Learning
2+ years of hands-on experience building and evaluating generative AI or multimodal models
Experience working with vision-language models or multimodal systems
Proficiency in Python and ML frameworks (Pytorch or Tensorflow)

Preferred Qualifications

PhD in Computer Science, Machine Learning, Statistics, or other STEM field
Prior industry internship or research experience applying ML to product use cases
Experience with video understanding, temporal reasoning, or activity recognition
Familiarity with agentic system design including tool use, grounding, or perceive-act loops
Experience building or working with large-scale multimodal data and annotation pipelines
Proficiency in training, fine-tuning, and evaluation of foundation models and frameworks
Publications or technical presentations in Machine Learning journals or conferences
Excellent communication skills and cross functional collaboration

Pay & Benefits

At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $126,800 and $220,900, and your base pay will depend on your skills, qualifications, experience, and location.

Apple employees also have the opportunity to become an Apple shareholder through participation in Apple’s discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple’s Employee Stock Purchase Plan. You’ll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses — including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits.

Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.

Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant.

Apple accepts applications to this posting on an ongoing basis.

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See all roles in Cupertino

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Technical Architect

Braze

USA 7 days ago

$99,450 - $112,500

Role Details

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Technical Architect

San Francisco

Apply

At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.

We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.

To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.

Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.

If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.

As a Technical Architect and part of our Expert Services organization at Braze, you will serve as a highly technical resource, responsible for delivering outcome-based technical services and bespoke technical solutions across all stages of the customer lifecycle. You will own and drive complex technical projects and workstreams to successful completion, specializing in architecting integrations, sophisticated data strategies, and customer-centric use case design to unlock the full value of the Braze Platform.

As a Technical Architect, you will be a key driving force of technical and product expertise, working alongside Sales, Customer Success Managers, Technical Account Managers, Delivery Managers, Partners, Product and Engineering, and Technical Support. You will be responsible for rapidly understanding each client’s business and technical requirements, helping them achieve fast time-to-value from their investment in Braze. You will also help clients tailor Braze’s product to their needs by effectively articulating and positioning the value of Braze via workshops, meetings, written communication, and general consultation. This is a highly technical, customer-obsessed role, leveraging Braze's functionality to help our customers achieve key business outcomes.

WHAT YOU'LL DO

Customer Obsessed

Serve as a trusted, deeply technical advisor, owning the projects and workstreams of technical strategy at any stage across the customer lifecycle from initial architecture through ongoing optimization and beyond.
Design and implement bespoke, complex technical solutions and integrations that meet unique customer needs and drive tangible business value.
Act as a technical conduit between Braze and the customer’s product and engineering teams.
Build best-in-class solutions and document those for future automation and iterative deployment.
Ensure all designed solutions adhere to security best practices, compliance regulations, and architectural standards.

Data-Driven.

Maximize customer adoption, retention, and time-to-value by ensuring the most effective and efficient technical implementation of the Braze platform

Growth Mindset

Proactively maintain and expand your own technical depth and expertise, including staying current with emerging trends in AI and machine learning, and spearhead internal and external education initiatives to share this expertise.
Drive efficiency and innovation by identifying, evaluating, and advocating for new technologies and practices that can enhance the Braze platform's capabilities and value proposition for customers.
Collaborate closely with product, engineering, and sales teams to translate complex technical requirements into clear, actionable development plans and product feedback.

Key Responsibilities
Client Success & Technical Guidance

Engage with internal account teams and customers to rapidly understand their goals, technical requirements, and use cases to determine how the Braze platform will integrate into their existing architecture.
Design comprehensive technical implementation plans, solutions and architectures, and scopes of work for paid engagements, aligning with both customer requirements and Braze best practices.
Facilitate and support technical aspects of customer onboarding and complex SDK/API integrations, ensuring product completeness and maximizing time to value.
Consultatively address advanced use cases, translating strategic solutions into actionable technical steps and architectural diagrams for customers.
Understand the in-depth customer goals, use cases, and KPIs for each assigned project, driving continued customer value through technical maturity and strategic adoption of the platform.

Technical Solutioning, Resolution & Empowerment

Troubleshoot and provide solutions for complex strategic technical needs reported by customers during paid implementation and throughout their lifecycle.
Instill best practices and engineering excellence by internally validating technical feasibility for product launches and ensuring high-quality instrumentation across the customer stack.
Document technical requirements, bespoke customer integrations, and risks/blockers, communicating effectively with account teams, customers, partners, and/or internal teams to drive positive outcomes.

WHO YOU ARE

Experience

3+ years of experience in a technical role such as Solutions Architect, Technical Architect, Technical Account Manager, Implementation Consultant, or a related field.
3+ years of technical experience managing complex customer environments with a strong product command and deep technical domain knowledge of SaaS, Mobile, APIs, and Programming.
Proven track record of delivering high-impact, custom technical engagements that drive tangible outcomes.
Excellent communication and presentation skills with the ability to explain complex technical concepts to both technical and non-technical audiences.
Experience working cross-functionally with Sales, Product, Engineering, and Customer Success teams.
Bachelor's degree in Computer Science, Engineering, or a related technical field, or equivalent practical experience.
An Entrepreneurial Builder: You are proactive and resourceful, comfortable identifying unmet needs and developing new solutions. You're driven to continuously improve our processes and help build a stronger, more efficient business.

Skills

Exceptional technical depth with the ability to design and articulate complex data and system architectures to both technical and non-technical stakeholders.
Excellent written and verbal communicator with strong influencing skills and the ability to take complex technical ideas and translate them to non-technical stakeholders
A natural problem solver, demonstrating a high level of intellectual curiosity and a collaborative approach to solutioning.
Ability to manage multiple competing, complex technical priorities effectively under time constraints in a fast-paced environment.
You are a natural problem solver with a high level of intellectual curiosity and love working as part of a team to solve those problems.
You are a strong team player and collaborate effectively with internal and external stakeholders (e.g., technical resources, project management, customer executives, service partners).
You are comfortable building with AI tools to accelerate workstreams and build efficiencies in your day-to-day role

For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $99,450 - $112,500/year, with an expected On Target Earnings (OTE) between $110,500-125,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.

LI-Hybrid

WHAT WE OFFER

Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country here. More details on benefits plans will be provided if you receive an offer of employment.

From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:

Competitive compensation that may include equity
Retirement and Employee Stock Purchase Plans
Flexible paid time off
Comprehensive benefit plans covering medical, dental, vision, life, and disability
Family services that include fertility benefits and equal paid parental leave
Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend
A curated in-office employee experience, designed to foster community, team connections, and innovation
Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching
Employee Resource Groups that provide supportive communities within Braze
Collaborative, transparent, and fun culture recognized as a Great Place to Work®

ABOUT BRAZEBraze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Bra

View Details

Technical Architect

Braze

USA 7 days ago

$99,450 - $112,500

Role Details

Back to jobs

Technical Architect

Chicago

Apply

At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.

We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.

To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.

Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.

If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.

As a Technical Architect and part of our Expert Services organization at Braze, you will serve as a highly technical resource, responsible for delivering outcome-based technical services and bespoke technical solutions across all stages of the customer lifecycle. You will own and drive complex technical projects and workstreams to successful completion, specializing in architecting integrations, sophisticated data strategies, and customer-centric use case design to unlock the full value of the Braze Platform.

As a Technical Architect, you will be a key driving force of technical and product expertise, working alongside Sales, Customer Success Managers, Technical Account Managers, Delivery Managers, Partners, Product and Engineering, and Technical Support. You will be responsible for rapidly understanding each client’s business and technical requirements, helping them achieve fast time-to-value from their investment in Braze. You will also help clients tailor Braze’s product to their needs by effectively articulating and positioning the value of Braze via workshops, meetings, written communication, and general consultation. This is a highly technical, customer-obsessed role, leveraging Braze's functionality to help our customers achieve key business outcomes.

WHAT YOU'LL DO

Customer Obsessed

Serve as a trusted, deeply technical advisor, owning the projects and workstreams of technical strategy at any stage across the customer lifecycle from initial architecture through ongoing optimization and beyond.
Design and implement bespoke, complex technical solutions and integrations that meet unique customer needs and drive tangible business value.
Act as a technical conduit between Braze and the customer’s product and engineering teams.
Build best-in-class solutions and document those for future automation and iterative deployment.
Ensure all designed solutions adhere to security best practices, compliance regulations, and architectural standards.

Data-Driven.

Maximize customer adoption, retention, and time-to-value by ensuring the most effective and efficient technical implementation of the Braze platform

Growth Mindset

Proactively maintain and expand your own technical depth and expertise, including staying current with emerging trends in AI and machine learning, and spearhead internal and external education initiatives to share this expertise.
Drive efficiency and innovation by identifying, evaluating, and advocating for new technologies and practices that can enhance the Braze platform's capabilities and value proposition for customers.
Collaborate closely with product, engineering, and sales teams to translate complex technical requirements into clear, actionable development plans and product feedback.

Key Responsibilities
Client Success & Technical Guidance

Engage with internal account teams and customers to rapidly understand their goals, technical requirements, and use cases to determine how the Braze platform will integrate into their existing architecture.
Design comprehensive technical implementation plans, solutions and architectures, and scopes of work for paid engagements, aligning with both customer requirements and Braze best practices.
Facilitate and support technical aspects of customer onboarding and complex SDK/API integrations, ensuring product completeness and maximizing time to value.
Consultatively address advanced use cases, translating strategic solutions into actionable technical steps and architectural diagrams for customers.
Understand the in-depth customer goals, use cases, and KPIs for each assigned project, driving continued customer value through technical maturity and strategic adoption of the platform.

Technical Solutioning, Resolution & Empowerment

Troubleshoot and provide solutions for complex strategic technical needs reported by customers during paid implementation and throughout their lifecycle.
Instill best practices and engineering excellence by internally validating technical feasibility for product launches and ensuring high-quality instrumentation across the customer stack.
Document technical requirements, bespoke customer integrations, and risks/blockers, communicating effectively with account teams, customers, partners, and/or internal teams to drive positive outcomes.

WHO YOU ARE

Experience

3+ years of experience in a technical role such as Solutions Architect, Technical Architect, Technical Account Manager, Implementation Consultant, or a related field.
3+ years of technical experience managing complex customer environments with a strong product command and deep technical domain knowledge of SaaS, Mobile, APIs, and Programming.
Proven track record of delivering high-impact, custom technical engagements that drive tangible outcomes.
Excellent communication and presentation skills with the ability to explain complex technical concepts to both technical and non-technical audiences.
Experience working cross-functionally with Sales, Product, Engineering, and Customer Success teams.
Bachelor's degree in Computer Science, Engineering, or a related technical field, or equivalent practical experience.
An Entrepreneurial Builder: You are proactive and resourceful, comfortable identifying unmet needs and developing new solutions. You're driven to continuously improve our processes and help build a stronger, more efficient business.

Skills

Exceptional technical depth with the ability to design and articulate complex data and system architectures to both technical and non-technical stakeholders.
Excellent written and verbal communicator with strong influencing skills and the ability to take complex technical ideas and translate them to non-technical stakeholders
A natural problem solver, demonstrating a high level of intellectual curiosity and a collaborative approach to solutioning.
Ability to manage multiple competing, complex technical priorities effectively under time constraints in a fast-paced environment.
You are a natural problem solver with a high level of intellectual curiosity and love working as part of a team to solve those problems.
You are a strong team player and collaborate effectively with internal and external stakeholders (e.g., technical resources, project management, customer executives, service partners).
You are comfortable building with AI tools to accelerate workstreams and build efficiencies in your day-to-day role

For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $99,450 - $112,500/year, with an expected On Target Earnings (OTE) between $110,500-125,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.

LI-Hybrid

WHAT WE OFFER

Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country here. More details on benefits plans will be provided if you receive an offer of employment.

From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:

Competitive compensation that may include equity
Retirement and Employee Stock Purchase Plans
Flexible paid time off
Comprehensive benefit plans covering medical, dental, vision, life, and disability
Family services that include fertility benefits and equal paid parental leave
Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend
A curated in-office employee experience, designed to foster community, team connections, and innovation
Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching
Employee Resource Groups that provide supportive communities within Braze
Collaborative, transparent, and fun culture recognized as a Great Place to Work®

ABOUT BRAZEBraze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze ena

View Details

Technical Architect

Braze

USA 7 days ago

$99,450 - $112,500

Role Details

Back to jobs

Technical Architect

Austin

Apply

At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.

We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.

To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.

Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.

If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.

As a Technical Architect and part of our Expert Services organization at Braze, you will serve as a highly technical resource, responsible for delivering outcome-based technical services and bespoke technical solutions across all stages of the customer lifecycle. You will own and drive complex technical projects and workstreams to successful completion, specializing in architecting integrations, sophisticated data strategies, and customer-centric use case design to unlock the full value of the Braze Platform.

As a Technical Architect, you will be a key driving force of technical and product expertise, working alongside Sales, Customer Success Managers, Technical Account Managers, Delivery Managers, Partners, Product and Engineering, and Technical Support. You will be responsible for rapidly understanding each client’s business and technical requirements, helping them achieve fast time-to-value from their investment in Braze. You will also help clients tailor Braze’s product to their needs by effectively articulating and positioning the value of Braze via workshops, meetings, written communication, and general consultation. This is a highly technical, customer-obsessed role, leveraging Braze's functionality to help our customers achieve key business outcomes.

WHAT YOU'LL DO

Customer Obsessed

Serve as a trusted, deeply technical advisor, owning the projects and workstreams of technical strategy at any stage across the customer lifecycle from initial architecture through ongoing optimization and beyond.
Design and implement bespoke, complex technical solutions and integrations that meet unique customer needs and drive tangible business value.
Act as a technical conduit between Braze and the customer’s product and engineering teams.
Build best-in-class solutions and document those for future automation and iterative deployment.
Ensure all designed solutions adhere to security best practices, compliance regulations, and architectural standards.

Data-Driven.

Maximize customer adoption, retention, and time-to-value by ensuring the most effective and efficient technical implementation of the Braze platform

Growth Mindset

Proactively maintain and expand your own technical depth and expertise, including staying current with emerging trends in AI and machine learning, and spearhead internal and external education initiatives to share this expertise.
Drive efficiency and innovation by identifying, evaluating, and advocating for new technologies and practices that can enhance the Braze platform's capabilities and value proposition for customers.
Collaborate closely with product, engineering, and sales teams to translate complex technical requirements into clear, actionable development plans and product feedback.

Key Responsibilities
Client Success & Technical Guidance

Engage with internal account teams and customers to rapidly understand their goals, technical requirements, and use cases to determine how the Braze platform will integrate into their existing architecture.
Design comprehensive technical implementation plans, solutions and architectures, and scopes of work for paid engagements, aligning with both customer requirements and Braze best practices.
Facilitate and support technical aspects of customer onboarding and complex SDK/API integrations, ensuring product completeness and maximizing time to value.
Consultatively address advanced use cases, translating strategic solutions into actionable technical steps and architectural diagrams for customers.
Understand the in-depth customer goals, use cases, and KPIs for each assigned project, driving continued customer value through technical maturity and strategic adoption of the platform.

Technical Solutioning, Resolution & Empowerment

Troubleshoot and provide solutions for complex strategic technical needs reported by customers during paid implementation and throughout their lifecycle.
Instill best practices and engineering excellence by internally validating technical feasibility for product launches and ensuring high-quality instrumentation across the customer stack.
Document technical requirements, bespoke customer integrations, and risks/blockers, communicating effectively with account teams, customers, partners, and/or internal teams to drive positive outcomes.

WHO YOU ARE

Experience

3+ years of experience in a technical role such as Solutions Architect, Technical Architect, Technical Account Manager, Implementation Consultant, or a related field.
3+ years of technical experience managing complex customer environments with a strong product command and deep technical domain knowledge of SaaS, Mobile, APIs, and Programming.
Proven track record of delivering high-impact, custom technical engagements that drive tangible outcomes.
Excellent communication and presentation skills with the ability to explain complex technical concepts to both technical and non-technical audiences.
Experience working cross-functionally with Sales, Product, Engineering, and Customer Success teams.
Bachelor's degree in Computer Science, Engineering, or a related technical field, or equivalent practical experience.
An Entrepreneurial Builder: You are proactive and resourceful, comfortable identifying unmet needs and developing new solutions. You're driven to continuously improve our processes and help build a stronger, more efficient business.

Skills

Exceptional technical depth with the ability to design and articulate complex data and system architectures to both technical and non-technical stakeholders.
Excellent written and verbal communicator with strong influencing skills and the ability to take complex technical ideas and translate them to non-technical stakeholders
A natural problem solver, demonstrating a high level of intellectual curiosity and a collaborative approach to solutioning.
Ability to manage multiple competing, complex technical priorities effectively under time constraints in a fast-paced environment.
You are a natural problem solver with a high level of intellectual curiosity and love working as part of a team to solve those problems.
You are a strong team player and collaborate effectively with internal and external stakeholders (e.g., technical resources, project management, customer executives, service partners).
You are comfortable building with AI tools to accelerate workstreams and build efficiencies in your day-to-day role

For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $99,450 - $112,500/year, with an expected On Target Earnings (OTE) between $110,500-125,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.

LI-Hybrid

WHAT WE OFFER

Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country here. More details on benefits plans will be provided if you receive an offer of employment.

From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:

Competitive compensation that may include equity
Retirement and Employee Stock Purchase Plans
Flexible paid time off
Comprehensive benefit plans covering medical, dental, vision, life, and disability
Family services that include fertility benefits and equal paid parental leave
Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend
A curated in-office employee experience, designed to foster community, team connections, and innovation
Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching
Employee Resource Groups that provide supportive communities within Braze
Collaborative, transparent, and fun culture recognized as a Great Place to Work®

ABOUT BRAZEBraze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enab

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Technical Architect

Braze

USA 7 days ago

$99,450 - $112,500

Role Details

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Technical Architect

New York City

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At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.

We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.

To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.

Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.

If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.

As a Technical Architect and part of our Expert Services organization at Braze, you will serve as a highly technical resource, responsible for delivering outcome-based technical services and bespoke technical solutions across all stages of the customer lifecycle. You will own and drive complex technical projects and workstreams to successful completion, specializing in architecting integrations, sophisticated data strategies, and customer-centric use case design to unlock the full value of the Braze Platform.

As a Technical Architect, you will be a key driving force of technical and product expertise, working alongside Sales, Customer Success Managers, Technical Account Managers, Delivery Managers, Partners, Product and Engineering, and Technical Support. You will be responsible for rapidly understanding each client’s business and technical requirements, helping them achieve fast time-to-value from their investment in Braze. You will also help clients tailor Braze’s product to their needs by effectively articulating and positioning the value of Braze via workshops, meetings, written communication, and general consultation. This is a highly technical, customer-obsessed role, leveraging Braze's functionality to help our customers achieve key business outcomes.

WHAT YOU'LL DO

Customer Obsessed

Serve as a trusted, deeply technical advisor, owning the projects and workstreams of technical strategy at any stage across the customer lifecycle from initial architecture through ongoing optimization and beyond.
Design and implement bespoke, complex technical solutions and integrations that meet unique customer needs and drive tangible business value.
Act as a technical conduit between Braze and the customer’s product and engineering teams.
Build best-in-class solutions and document those for future automation and iterative deployment.
Ensure all designed solutions adhere to security best practices, compliance regulations, and architectural standards.

Data-Driven.

Maximize customer adoption, retention, and time-to-value by ensuring the most effective and efficient technical implementation of the Braze platform

Growth Mindset

Proactively maintain and expand your own technical depth and expertise, including staying current with emerging trends in AI and machine learning, and spearhead internal and external education initiatives to share this expertise.
Drive efficiency and innovation by identifying, evaluating, and advocating for new technologies and practices that can enhance the Braze platform's capabilities and value proposition for customers.
Collaborate closely with product, engineering, and sales teams to translate complex technical requirements into clear, actionable development plans and product feedback.

Key Responsibilities
Client Success & Technical Guidance

Engage with internal account teams and customers to rapidly understand their goals, technical requirements, and use cases to determine how the Braze platform will integrate into their existing architecture.
Design comprehensive technical implementation plans, solutions and architectures, and scopes of work for paid engagements, aligning with both customer requirements and Braze best practices.
Facilitate and support technical aspects of customer onboarding and complex SDK/API integrations, ensuring product completeness and maximizing time to value.
Consultatively address advanced use cases, translating strategic solutions into actionable technical steps and architectural diagrams for customers.
Understand the in-depth customer goals, use cases, and KPIs for each assigned project, driving continued customer value through technical maturity and strategic adoption of the platform.

Technical Solutioning, Resolution & Empowerment

Troubleshoot and provide solutions for complex strategic technical needs reported by customers during paid implementation and throughout their lifecycle.
Instill best practices and engineering excellence by internally validating technical feasibility for product launches and ensuring high-quality instrumentation across the customer stack.
Document technical requirements, bespoke customer integrations, and risks/blockers, communicating effectively with account teams, customers, partners, and/or internal teams to drive positive outcomes.

WHO YOU ARE

Experience

3+ years of experience in a technical role such as Solutions Architect, Technical Architect, Technical Account Manager, Implementation Consultant, or a related field.
3+ years of technical experience managing complex customer environments with a strong product command and deep technical domain knowledge of SaaS, Mobile, APIs, and Programming.
Proven track record of delivering high-impact, custom technical engagements that drive tangible outcomes.
Excellent communication and presentation skills with the ability to explain complex technical concepts to both technical and non-technical audiences.
Experience working cross-functionally with Sales, Product, Engineering, and Customer Success teams.
Bachelor's degree in Computer Science, Engineering, or a related technical field, or equivalent practical experience.
An Entrepreneurial Builder: You are proactive and resourceful, comfortable identifying unmet needs and developing new solutions. You're driven to continuously improve our processes and help build a stronger, more efficient business.

Skills

Exceptional technical depth with the ability to design and articulate complex data and system architectures to both technical and non-technical stakeholders.
Excellent written and verbal communicator with strong influencing skills and the ability to take complex technical ideas and translate them to non-technical stakeholders
A natural problem solver, demonstrating a high level of intellectual curiosity and a collaborative approach to solutioning.
Ability to manage multiple competing, complex technical priorities effectively under time constraints in a fast-paced environment.
You are a natural problem solver with a high level of intellectual curiosity and love working as part of a team to solve those problems.
You are a strong team player and collaborate effectively with internal and external stakeholders (e.g., technical resources, project management, customer executives, service partners).
You are comfortable building with AI tools to accelerate workstreams and build efficiencies in your day-to-day role

For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $99,450 - $112,500/year, with an expected On Target Earnings (OTE) between $110,500-125,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.

LI-Hybrid

WHAT WE OFFER

Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country here. More details on benefits plans will be provided if you receive an offer of employment.

From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:

Competitive compensation that may include equity
Retirement and Employee Stock Purchase Plans
Flexible paid time off
Comprehensive benefit plans covering medical, dental, vision, life, and disability
Family services that include fertility benefits and equal paid parental leave
Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend
A curated in-office employee experience, designed to foster community, team connections, and innovation
Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching
Employee Resource Groups that provide supportive communities within Braze
Collaborative, transparent, and fun culture recognized as a Great Place to Work®

ABOUT BRAZEBraze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Bra

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Associate Solutions Engineer

Cloudflare, Inc

USA 7 days ago

Role Details

About Us

At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.

At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.

About the Role

The Cloudflare Associate Solution Engineering Program is a 12-month rotational experience designed to launch your career in pre-sales engineering. You'll combine technical depth, customer problem-solving, and business acumen to make Cloudflare's technology accessible and valuable for customers across Asia-Pacific.

You'll complete three 4-month rotations across our regional customer bases (Greater China, ANZ, and ASEAN), working alongside experienced Solution Engineers to deliver technical demonstrations, workshops, and proof-of-concepts. At the end of the program, you'll join one of the regional teams as a Solution Engineer.

In a typical week, you will:

Shadow customer calls and technical deep-dives with Enterprise and Strategic accounts
Build and deliver product demonstrations tailored to customer use cases (web security, performance, serverless computing)
Participate in workshops on Cloudflare technologies: Workers, Zero Trust, DNS, DDoS mitigation, WAF
Collaborate with Sales, Product, and Engineering teams to solve customer technical questions
Document customer requirements and translate them into solution architectures
Rotate between GCR, ANZ, and ASEAN customer teams every 4 months
Contribute to internal tooling, demo environments, or solution accelerators

It is critical that you:

Have graduated within the past 2 years (or have equivalent demonstrated technical experience through boot camps, self-study, or professional work)
Can explain core networking concepts (e.g., how DNS resolution works, what happens when you visit a URL, difference between TCP/UDP)
Are available to start in July 2026 and commit to 12 months including regional rotations
Can manage multiple concurrent projects with competing deadlines
Are authorized to work without sponsorship

It would be awesome if you had:

Internship or project experience in a customer-facing, consulting, or technical sales environment
Proficiency in Mandarin, Cantonese, or Bahasa Indonesia (for serving regional customers)
Scripting skills in Python, JavaScript, Bash, or similar
Hands-on experience with web technologies: HTML/CSS/JS, HTTP APIs, or cloud platforms (AWS/GCP/Azure)
Demonstrated ownership of technical projects (GitHub portfolio, conference talks, open-source contributions)

Technologies you'll work with:

Cloudflare's edge network, Workers (serverless), Zero Trust security, DNS/CDN, DDoS mitigation, WAF, API Gateway, R2 storage, Stream, Images

What Makes Cloudflare Special?

We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.

Project Galileo: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.

Athenian Project: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.

1.1.1.1: We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers.

Sound like something you’d like to be a part of? We’d love to hear from you!

This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.

Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer.

Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at [email protected] or via mail at 101 Townsend St. San Francisco, CA 94107.

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Senior OIC and OPA Developer

Cloudflare, Inc

USA 7 days ago

Role Details

About Us

At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.

At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.

Available Locations: Bengaluru, India

About the Role:

The Senior OIC and OPA Developer is the definitive technical expert responsible for developing, governing, and standardizing all data movement and orchestration involving the Oracle Fusion ERP Cloud environment. This role designs the most complex and critical integration patterns using Oracle Integration Cloud and Oracle Process Automation ensuring technical solutions adhere to Enterprise Architecture and security standards.

Key Responsibilities:

Complex Integration Design: Architect and develop the most challenging, cross-functional, and real-time integration patterns for the Oracle Fusion program using Oracle Integration Cloud.
Architecture & Governance: Act as the technical gatekeeper for all Oracle integration and process automation design, ensuring strict adherence to enterprise standards. Define the long-term technical roadmap for the OIC/OPA platform.
Technical Development: Personally drive the design and development of technical solutions (Interfaces, Conversions, Orchestrations and Workflows) within OIC, utilizing REST, SOAP, ERP, FTP, Other Application-specific Standard and Database adapters. Leverage Oracle AI Data (a.k.a Oracle ATP Database) for data staging and integration. Build BIP reports and ATP objects as needed to meet the requirements.
Security & Performance: Define and validate the technical security protocols for all endpoints and interfaces (e.g., OAuth, API Gateway configuration), ensuring data transmission is compliant and performant.
Technical Mentorship: Serve as the top integration expert, providing technical leadership and direction to developers building integrations.

Required Qualifications:

10+ years of direct experience architecting, designing, and governing enterprise-level integrations for major ERP/SCM/GTM systems.
Expert-level, hands-on knowledge of Oracle Integration Cloud including strong familiarity with its various adapters, mapping, and orchestration capabilities.
Proven experience working directly with a central Enterprise Architecture organization to define and enforce integration standards.
Deep understanding of SOA, microservices, API management, and security protocols.

Preferred Qualifications:

Experience in an organization transitioning to Oracle Cloud Ecosystem.
Hands-on experience with other integration tools like GoLang, Boomi, etc.
Experience setting up/using CI/CD tools like FlexDeploy
General awareness of built-in adapter based integrations in various 3rd party softwares.
Exposure to the Data Center Infrastructure industry
Relevant professional product/functional certifications (e.g., OIC/OPA, Database)
Working knowledge of AI Agent Studio for Oracle Fusion Cloud Applications.

Fraud Alert: Do not fall victim to recruitment fraud. Cloudflare never charges application fees or requires candidates to purchase third-party certifications or training as a condition of employment. All official communication comes strictly from @cloudflare.com email addresses.