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Sr. QA Analyst - Deal Support

Remote - Mexico

ID:JR11092 (for internal use only)

Apply Now

Sr. QA Analyst - Deal Support

Apply Now

Samsara's Mission

Improve the safety, efficiency, and sustainability of the operations that power the global economy.

Read Samsara's Culture Playbook

Who we are

Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy. Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing — and we are excited to help digitally transform their operations at scale.

Working at Samsara means you’ll help define the future of physical operations and be on a team that’s shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, and Equipment Monitoring. As part of a recently public company, you’ll have the autonomy and support to make an impact as we build for the long term.

About the Role

Samsara is looking for an experienced Sr. Quality Analyst to play a pivotal role in ensuring operational excellence across our Deal Support (Deal Execution + Deal Strategy) organization. The Support Quality Manager will partner with leadership to build, implement, and maintain a quality program that supports the accuracy, efficiency, and consistency of our deal lifecycle processes. You will be responsible for providing feedback and business intelligence to drive continuous improvement and mitigate risk.

The ideal candidate has expertise in quality assurance operations, a keen eye for detail, and experience analyzing data to identify opportunities that have a direct impact on business outcomes. This role will join a team in building mode, and a successful candidate will have a strong bias for action and help create a sustainable quality culture.

This is a remote position open to candidates residing in Mexico.

You should apply if:

• You want to impact the industries that run our world: Your efforts will result in real-world impact—helping to keep the lights on, get food into grocery stores, reduce emissions, and most importantly, ensure workers return home safely.
• You are the architect of your own career: If you put in the work, this role won’t be your last at Samsara. We set up our employees for success and have built a culture that encourages rapid career development and countless opportunities to experiment and master your craft.
• You have an innate curiosity about how businesses work: You will learn the ins and outs of complex sales processes and go-to-market operations, and you'll be energized by finding ways to make them more efficient.
• You want to be with the best: At Samsara, we win together, celebrate together and support each other. You will be surrounded by a high-caliber team that will encourage you to do your best.
• You are a team player: At Samsara, we help each other out by sharing best practices and focusing on winning as a team.

In this role, you will:

• Process Auditing: Observe and audit deal-related interactions and workflows across various internal systems to assess performance, adherence to policy, and identify trends
• Quality Assurance & Coaching: Utilize best practices and a standardized rubric to ensure the highest standards of accuracy and service are being delivered. Design and support a coaching framework that enables managers to deliver impactful feedback to their teams
• Insight & Analysis: Leverage Excel, Google Sheets, and similar tools to analyze quality data, track metrics, and derive actionable insights. Deliver data-driven recommendations on service and process quality to Deal Support leadership
• Program Support: Support the Deal Support Quality Program through targeted auditing, designing agile monitoring forms to collect qualitative insights, and leading investigative projects that identify opportunities to improve behaviors, processes, and tools
• Collaboration: Work collaboratively with cross-functional partners in Sales, Sales Operations, and Systems teams to improve processes and achieve consistent outcomes for quality initiatives
• Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices

Minimum requirements for the role:

• 3-5 years of experience in a quality assurance, process improvement, or operations role, with at least 2 years directly focused on executing quality programs
• Demonstrated experience in designing and using quality assurance rubrics or scorecards to perform audits and provide structured feedback
• Strong analytical skills with proficiency in root cause analysis, identifying error trends, and using data to tell a story about process performance
• Excellent written and verbal communication skills, with an ability to deliver constructive feedback and present findings clearly to stakeholders
• A meticulous attention to detail and a passion for continuous process improvement
• Ability to work independently in a dynamic and fast-paced environment
• Experience leveraging AI tools to automate quality workflows or analyze large datasets

An ideal candidate also has

• Industry-standard quality or process improvement certifications (e.g., COPC, Six Sigma, ASQ)
• Experience incorporating stakeholder feedback (like CSAT or internal surveys) into the quality improvement process
• Experience facilitating calibration sessions with stakeholders to ensure scoring consistency and alignment
• Experience with software used for quality assurance tracking and reporting
• Familiarity with the sales deal lifecycle or a business operations environment is a strong plus
• Experience with Salesforce is preferred, but not required

Total Rewards

At Samsara, we build for the people who keep the global economy moving. We want owners, not passengers, which is why our rewards are designed to fuel high-impact builders. Our compensation program delivers above-market total compensation through a combination of base salary, performance-based bonus/variable pay, and equity (for eligible roles) in a high-growth public company. We meaningfully differentiate pay for our top performers, who have the opportunity to earn above-market compensation that can outpace the broader market over time.

Beyond compensation, we provide the foundations that enable long-term success: a flexible, employee-led remote model, a professional development stipend, comprehensive health and parental leave plans, and more. If you’re ready to build for the long term and own the outcome, your journey starts here.

Flexible Working

At Samsara, we embrace a flexible working model that caters to the diverse needs of our teams. Our offices are open for those who prefer to work in-person and we also support remote work where it aligns with our operational requirements. For certain positions, being close to one of our offices or within a specific geographic area is important to facilitate collaboration, access to resources, or alignment with our service regions. In these cases, the job description will clearly indicate any working location requirements. Our goal is to ensure that all members of our team can contribute effectively, whether they are working on-site, in a hybrid model, or fully remotely. All offers of employment are contingent upon an individual’s ability to secure and maintain the legal right to work at the company and in the specified work location, if applicable.

Belonging at Samsara

At Samsara, we welcome everyone regardless of their background. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, protected veteran status, disability, age, and other characteristics protected by law. We depend on the unique approaches of our team members to help us solve complex problems and want to ensure that Samsara is a place where people from all backgrounds can make an impact.

Accommodations

Samsara is an inclusive work environment, and we are committed to ensuring equal opportunity in employment for qualified persons with disabilities. Please email [email protected] or click here if you require any reasonable accommodations throughout the recruiting process.

Our Commitment to Authenticity

We use Tofu, a fraud detection tool, to validate the authenticity of applications and protect against identity fraud. This ensures we are connecting with real people and allows us to prioritize genuine candidates. Please see Samsara’s Candidate Privacy Notice for more information.

Fraudulent Employment Offers

Samsara is aware of scams involving fake job interviews and offers. Please know we do not charge fees to applicants at any stage of the hiring process. Official communication about your application will only come from emails ending in @samsara.com, @us-greenhouse-mail.io or @mail3.guide.co. For more information regarding fraudulent employment offers, please visit our blog post here.

Samsara's Mission

Improve the safety, efficiency, and sustainability of the operations that power the global economy.

Read Samsara's Culture Playbook

Job Application for:

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• Benefits
• Belonging
• Emerging Talent

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Software Engineer II, AI Platform

Remote - CA

ID:JR11093 (for internal use only)

Apply Now

Software Engineer II, AI Platform

Apply Now

Samsara's Mission

Improve the safety, efficiency, and sustainability of the operations that power the global economy.

Read Samsara's Culture Playbook

Who we are

Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy. Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing — and we are excited to help digitally transform their operations at scale.

Working at Samsara means you’ll help define the future of physical operations and be on a team that’s shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, and Equipment Monitoring. As part of a recently public company, you’ll have the autonomy and support to make an impact as we build for the long term.

About the role:

Samsara’s Revenue Operations AI & Data Team is building the future of how we go to market — with intelligence, personalization, and speed. We’re a high-impact team of builders, scientists, and strategists focused on transforming sales operations through AI. Our mission is to help sellers reach the right customer at the right time with the right message — and to put everything they need at their fingertips, whether that’s data from Salesforce, context from a past call, or content that wins deals.

As a Software Engineer II, AI Platform, you’ll help implement the design and contribute to the development of core platform capabilities that power Samsara’s next generation of AI-driven experiences. You’ll focus on supporting senior ICs on the team by building scalable, reliable systems that enable multi-step AI workflows, model execution, and integrations across products, rather than individual features. This role sits at the intersection of distributed systems and applied AI, where correctness, extensibility, and operational excellence matter as much as speed.

You’ll partner closely with Senior ICs, AI engineers, and cross-functional teams to shape shared execution patterns, define platform contracts, and evolve the foundations that support S+Engine and future AI use cases. You’ll be empowered to make architectural decisions, move fast on early iterations, and help turn emerging AI capabilities into a durable, production-grade platform that other teams can build on with confidence.

This is a remote position open to candidates residing in the US except the San Francisco Bay Metro Area, NYC Metro Area, and Washington, D.C. Metro Area.

You should apply if:

• You want to impact the industries that run our world: Your efforts will result in real-world impact—helping to keep the lights on, get food into grocery stores, reduce emissions, and most importantly, ensure workers return home safely.
• You are the architect of your own career: If you put in the work, this role won’t be your last at Samsara. We set up our employees for success and have built a culture that encourages rapid career development, countless opportunities to experiment and master your craft in a hyper growth environment.
• You’re energized by our opportunity: The vision we have to digitize large sectors of the global economy requires your full focus and best efforts to bring forth creative, ambitious ideas for our customers.
• You want to be with the best: At Samsara, we win together, celebrate together and support each other. You will be surrounded by a high-calibre team that will encourage you to do your best.

In this role, you will:

• Build and evolve core AI platform capabilities that enable teams to develop, run, and scale GenAI-powered applications across Samsara.
• Design and implement shared execution patterns, APIs, and services that support multi-step AI workflows and system integrations.
• Develop reliable, extensible backend systems that power AI-driven experiences used across the sales funnel and beyond.
• Work hands-on across the stack, from backend services and execution infrastructure to integration with AI models and tooling.
• Collaborate closely with AI engineers, data scientists, product partners, and sales operators to turn emerging AI use cases into production-ready platform capabilities.

Minimum requirements for the role:

• 3+ years of professional software engineering experience (excluding internships/contract roles), with a strong emphasis on building and operating large-scale, production backend or platform systems.
• Hands-on experience building and operating GenAI-powered systems in production, including integration with large language models (LLMs) or similar AI services.
• Experience implementing GenAI workflows such as prompt orchestration, tool execution, routing, or multi-step reasoning pipelines.
• High proficiency in backend programming languages (e.g., Python, Java, Go, or similar) and experience building reliable services with clear input/output schemas.
• Expert in Python and substantial knowledge on different GenAI frameworks (e.g., LangChain, OpenAI SDK, MCP, etc.)
• Familiarity with GenAI quality and safety considerations, such as validation of model outputs, structured responses, retries/fallbacks, and basic evaluation or monitoring approaches.
• Strong product sense and ability to work in fast-paced, cross-functional environments.
• Located in and authorized to work in the United States (this is a fully remote role).

An ideal candidate also has:

• Experience working on AI products in a sales, go-to-market, or revenue operations context.
• Familiarity with enterprise tools like Salesforce, Gong, Outreach, or similar CRM/enablement platforms.
• Experience integrating with vector databases, retrieval systems, or streaming voice/chat pipelines.
• A track record of leading major technical initiatives or mentoring engineers in high-growth teams.
• Exposure to infrastructure considerations such as cost optimization, model evaluation, observability, and latency management.

The range of annual base salary for full-time employees for this position is below. Please note that base pay offered may vary depending on factors including your city of residence, job-related knowledge, skills, and experience. Learn more about our total rewards and benefits below.

Annual Base Salary

$113,645—$171,900 USD

Total Rewards

At Samsara, we build for the people who keep the global economy moving. We want owners, not passengers, which is why our rewards are designed to fuel high-impact builders. Our compensation program delivers above-market total compensation through a combination of base salary, performance-based bonus/variable pay, and equity (for eligible roles) in a high-growth public company. We meaningfully differentiate pay for our top performers, who have the opportunity to earn above-market compensation that can outpace the broader market over time.

Beyond compensation, we provide the foundations that enable long-term success: a flexible, employee-led remote model, a professional development stipend, comprehensive health and parental leave plans, and more. If you’re ready to build for the long term and own the outcome, your journey starts here.

Flexible Working

At Samsara, we embrace a flexible working model that caters to the diverse needs of our teams. Our offices are open for those who prefer to work in-person and we also support remote work where it aligns with our operational requirements. For certain positions, being close to one of our offices or within a specific geographic area is important to facilitate collaboration, access to resources, or alignment with our service regions. In these cases, the job description will clearly indicate any working location requirements. Our goal is to ensure that all members of our team can contribute effectively, whether they are working on-site, in a hybrid model, or fully remotely. All offers of employment are contingent upon an individual’s ability to secure and maintain the legal right to work at the company and in the specified work location, if applicable.

Belonging at Samsara

At Samsara, we welcome everyone regardless of their background. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, protected veteran status, disability, age, and other characteristics protected by law. We depend on the unique approaches of our team members to help us solve complex problems and want to ensure that Samsara is a place where people from all backgrounds can make an impact.

Accommodations

Samsara is an inclusive work environment, and we are committed to ensuring equal opportunity in employment for qualified persons with disabilities. Please email [email protected] or click here if you require any reasonable accommodations throughout the recruiting process.

Our Commitment to Authenticity

We use Tofu, a fraud detection tool, to validate the authenticity of applications and protect against identity fraud. This ensures we are connecting with real people and allows us to prioritize genuine candidates. Please see Samsara’s Candidate Privacy Notice for more information.

Fraudulent Employment Offers

Samsara is aware of

Careers

• Departments
• Locations
• Benefits
• Belonging
• Emerging Talent

View open roles

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• Belonging
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Sales Operations Analyst

Remote - US

ID:JR11033 (for internal use only)

Apply Now

Sales Operations Analyst

Apply Now

Samsara's Mission

Improve the safety, efficiency, and sustainability of the operations that power the global economy.

Read Samsara's Culture Playbook

Who we are

Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy. Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing — and we are excited to help digitally transform their operations at scale.

Working at Samsara means you’ll help define the future of physical operations and be on a team that’s shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, and Equipment Monitoring. As part of a recently public company, you’ll have the autonomy and support to make an impact as we build for the long term.

About the role:

Samsara is looking for a Sr. Sales Operations Analyst to play a critical role in scaling and optimizing quota strategy, analytical infrastructure, and core sales systems for our global ADR organization. This role partners closely with Sales Leadership and cross-functional partners to deliver data-driven quota recommendations, while owning the development and maintenance of complex SQL queries and data pipelines across Databricks, Google Sheets, and Apps Script. This role will have an outsized impact on the future of our sales organization by helping us Build for the Long Term as we grow past $1BN in revenue. The ideal candidate brings strong technical depth, systems thinking, and a proven ability to translate business requirements into durable data models, automated workflows, and scalable reporting that support decision-making across the sales lifecycle.

You should apply if:

• You want to impact the industries that run our world: Your efforts will result in real-world impact—helping to keep the lights on, get food into grocery stores, and most importantly, ensure workers return home safely.
• You have innate curiosity in how businesses work:One day you’ll meet with someone in waste management and the next you may be learning about the inner workings of a food distribution center. Our top sales team members seek to learn the ins and outs of the businesses they support in order to make a larger impact.
• You build genuine relationships with your customers: The industries we serve have relied on pen-and-paper solutions for years and haven’t been met with the type of technology we offer. Our customers value earned trust and human relationships built over time.
• You want to be with the best: Samsara’s high-performance culture means you’ll be surrounded by the best and challenged to go farther than you have before.
• You are a team player: At Samsara, sales is a team sport. We help each other out by sharing best practices and focus on winning as a team.

Click here to learn about what we value at Samsara.

In this role, you will:

• Support the ADR Business Partner in streamlining and uplevel existing reporting structures and workflows in Salesforce.
• Partner with the Sales Systems team to automate workflows and enhance system processes by defining business requirements, conducting UAT, and leading sales communications.
• Intake, assess, and prioritize requests and improvement opportunities based on business impact and effort to inform a long-term roadmap.
• Partner with Sales Leadership to develop regular, data-driven quota recommendations, while collaborating with the SalesOps Business Partner on holistic quota strategy.
• Own, develop, and maintain SQL queries across Google Sheets and Databricks.
• Serve as the primary owner for troubleshooting critical support issues, creating tickets and partnering with Sales Systems to implement scalable solutions.
• Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices.

Minimum requirements for this role:

• 2–5+ years of experience in a Sales Analyst role or in a similar growth or analytics role within a fast-paced environment.
• Advanced proficiency in Excel.
• Proficiency in SQL.
• Proficiency in Salesforce.com and the broader sales technology ecosystem.
• Strong organizational skills and sound business judgment, with the ability to manage projects end-to-end.
• Demonstrated ability to influence stakeholders and craft clear, compelling narratives using data.
• Excellent communication and critical-thinking skills, with the ability to understand sales processes, policies, and systems and communicate effectively across company, team, and sales-rep audiences.
• Bachelor’s degree or higher from a top university; degrees in Data Analytics, Statistics, Mathematics, Computer Science, Economics, Finance, Business Analytics, or Engineering are a plus; MBA is optional.
• Salesforce Administrator Certifications are a plus but not required.
• Familiarity with Product Management and/or Six Sigma best practices is a plus but not required.

The range of annual base salary for full-time employees for this position is below. Please note that base pay offered may vary depending on factors including your city of residence, job-related knowledge, skills, and experience. Learn more about our total rewards and benefits below.

Annual Base Salary

$79,432.50—$106,800 USD

Total Rewards

At Samsara, we build for the people who keep the global economy moving. We want owners, not passengers, which is why our rewards are designed to fuel high-impact builders. Our compensation program delivers above-market total compensation through a combination of base salary, performance-based bonus/variable pay, and equity (for eligible roles) in a high-growth public company. We meaningfully differentiate pay for our top performers, who have the opportunity to earn above-market compensation that can outpace the broader market over time.

Beyond compensation, we provide the foundations that enable long-term success: a flexible, employee-led remote model, a professional development stipend, comprehensive health and parental leave plans, and more. If you’re ready to build for the long term and own the outcome, your journey starts here.

Flexible Working

At Samsara, we embrace a flexible working model that caters to the diverse needs of our teams. Our offices are open for those who prefer to work in-person and we also support remote work where it aligns with our operational requirements. For certain positions, being close to one of our offices or within a specific geographic area is important to facilitate collaboration, access to resources, or alignment with our service regions. In these cases, the job description will clearly indicate any working location requirements. Our goal is to ensure that all members of our team can contribute effectively, whether they are working on-site, in a hybrid model, or fully remotely. All offers of employment are contingent upon an individual’s ability to secure and maintain the legal right to work at the company and in the specified work location, if applicable.

Belonging at Samsara

At Samsara, we welcome everyone regardless of their background. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, protected veteran status, disability, age, and other characteristics protected by law. We depend on the unique approaches of our team members to help us solve complex problems and want to ensure that Samsara is a place where people from all backgrounds can make an impact.

Accommodations

Samsara is an inclusive work environment, and we are committed to ensuring equal opportunity in employment for qualified persons with disabilities. Please email [email protected] or click here if you require any reasonable accommodations throughout the recruiting process.

Our Commitment to Authenticity

We use Tofu, a fraud detection tool, to validate the authenticity of applications and protect against identity fraud. This ensures we are connecting with real people and allows us to prioritize genuine candidates. Please see Samsara’s Candidate Privacy Notice for more information.

Fraudulent Employment Offers

Samsara is aware of scams involving fake job interviews and offers. Please know we do not charge fees to applicants at any stage of the hiring process. Official communication about your application will only come from emails ending in @samsara.com, @us-greenhouse-mail.io or @mail3.guide.co. For more information regarding fraudulent employment offers, please visit our blog post here.

Samsara's Mission

Improve the safety, efficiency, and sustainability of the operations that power the global economy.

Read Samsara's Culture Playbook

Job Application for:

Sales Operations Analyst

Remote - US

• Products
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• AI Multicam
• Driver Coaching
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• Trailer Tracking
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• Electric Vehicles
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Senior Sales Quality Program Manager

Remote - Canada

ID:JR00322 (for internal use only)

Apply Now

Senior Sales Quality Program Manager

Apply Now

Samsara's Mission

Improve the safety, efficiency, and sustainability of the operations that power the global economy.

Read Samsara's Culture Playbook

Who we are

Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy. Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing — and we are excited to help digitally transform their operations at scale.

Working at Samsara means you’ll help define the future of physical operations and be on a team that’s shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, and Equipment Monitoring. As part of a recently public company, you’ll have the autonomy and support to make an impact as we build for the long term.

About the role:

We’re looking for an experienced Senior Sales Performance Analyst to join our pioneering Sales Quality Programs team. The Quality Analyst will partner with leadership and cross-functional stakeholders to uplevel and drive strong sales outcomes. You will support teams in all segments, implementing data monitoring systems, assessing compliance, and using business intelligence to drive improvements on both sides of the customer experience.

The ideal candidate has experience in a customer-facing role, expertise in quality assurance operations for technical and non-technical customer teams, and can parse data to identify high-leverage opportunities. You’ll join a team in building mode and help create a sustainable quality function and culture. This role reports to the Sr. Manager of GTM Quality Programs and is part of the Revenue Operations department.

This is a remote position open to candidates residing in Canada.

You should apply if:

• You want to impact the industries that run our world: Your efforts will result in real-world impact—helping to keep the lights on, get food into grocery stores, and most importantly, ensure workers return home safely.
• You have an innate curiosity about how businesses work: One day you’ll meet with someone in waste management and the next you may be learning about the inner workings of a food distribution center. Our top sales team members seek to learn the ins and outs of the businesses they support in order to make a larger impact.
• You build genuine relationships with your customers: The industries we serve have relied on pen-and-paper solutions for years and haven’t been met with the type of technology we offer. Our customers value earned trust and human relationships built over time.
• You want to be with the best: Samsara’s high-performance culture means you’ll be surrounded by the best and challenged to go farther than you have before.
• You are a team player: At Samsara, sales is a team sport. We help each other out by sharing best practices and focusing on winning as a team.

In this role, you will:

• Utilize best practices and tools from across the industry to ensure the highest standards of service are being delivered in all prospect and customer interactions
• Monitor interactions across various lines of business to assess quality of engagement and process compliance
• Implement mechanisms to track and ensure compliance with quality process requirements, call scoring, and calibration
• Drive investigative projects that identify opportunities to improve behaviors, processes, procedures, tools, training, and outcomes
• Collaborate across Sales and Sales Operations stakeholders to implement and ensure accountability in quality programs
• Leverage Large Language Models (LLMs), Excel, Google Sheets, Tableau, and similar tools to analyze data and derive actionable insights
• Deliver data-driven insights on the quality of sales team engagements across all segments, regions, and industries
• Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices

Minimum requirements for the role:

• 4+ years of Sales, Enablement, Operations, Quality, Management Consulting, or Program Management experience, ideally in a SaaS environment or fast-paced IT consulting role
• Proven track record launching transformational quality projects that measurably increase team productivity and customer outcomes
• Ability to ramp up quickly on business priorities and derive insights from data
• Excel at building trust and communicating effectively with a wide variety of stakeholders, including account reps, managers, and technical roles
• Poise under pressure when working through issues in a fast-paced environment
• Strong attention to detail and a knack for process improvement and documentation

An ideal candidate also has:

• Experience working with Gong and/or Salesforce
• Project management or industry certifications, e.g., COPC, PMP

The range of annual base salary for full-time employees for this position is below. Please note that base pay offered may vary depending on factors including your city of residence, job-related knowledge, skills, and experience. Learn more about our total rewards and benefits below.

Annual Base Salary

$113,050—$133,000 CAD

Total Rewards

At Samsara, we build for the people who keep the global economy moving. We want owners, not passengers, which is why our rewards are designed to fuel high-impact builders. Our compensation program delivers above-market total compensation through a combination of base salary, performance-based bonus/variable pay, and equity (for eligible roles) in a high-growth public company. We meaningfully differentiate pay for our top performers, who have the opportunity to earn above-market compensation that can outpace the broader market over time.

Beyond compensation, we provide the foundations that enable long-term success: a flexible, employee-led remote model, a professional development stipend, comprehensive health and parental leave plans, and more. If you’re ready to build for the long term and own the outcome, your journey starts here.

Flexible Working

At Samsara, we embrace a flexible working model that caters to the diverse needs of our teams. Our offices are open for those who prefer to work in-person and we also support remote work where it aligns with our operational requirements. For certain positions, being close to one of our offices or within a specific geographic area is important to facilitate collaboration, access to resources, or alignment with our service regions. In these cases, the job description will clearly indicate any working location requirements. Our goal is to ensure that all members of our team can contribute effectively, whether they are working on-site, in a hybrid model, or fully remotely. All offers of employment are contingent upon an individual’s ability to secure and maintain the legal right to work at the company and in the specified work location, if applicable.

Belonging at Samsara

At Samsara, we welcome everyone regardless of their background. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, protected veteran status, disability, age, and other characteristics protected by law. We depend on the unique approaches of our team members to help us solve complex problems and want to ensure that Samsara is a place where people from all backgrounds can make an impact.

Accommodations

Samsara is an inclusive work environment, and we are committed to ensuring equal opportunity in employment for qualified persons with disabilities. Please email [email protected] or click here if you require any reasonable accommodations throughout the recruiting process.

Our Commitment to Authenticity

We use Tofu, a fraud detection tool, to validate the authenticity of applications and protect against identity fraud. This ensures we are connecting with real people and allows us to prioritize genuine candidates. Please see Samsara’s Candidate Privacy Notice for more information.

Fraudulent Employment Offers

Samsara is aware of scams involving fake job interviews and offers. Please know we do not charge fees to applicants at any stage of the hiring process. Official communication about your application will only come from emails ending in @samsara.com, @us-greenhouse-mail.io or @mail3.guide.co. For more information regarding fraudulent employment offers, please visit our blog post here.

Samsara's Mission

Improve the safety, efficiency, and sustainability of the operations that power the global economy.

Read Samsara's Culture Playbook

Job Application for:

Senior Sales Quality Program Manager

Remote - Canada

• Products
• Cameras and Video
• AI Multicam
• Driver Coaching
• Drowsiness Detection
• Safety Reporting & Insights
• Equipment Management
• Trailer Tracking
• Asset Tracking
• Asset Tag
• Fleet Telematics
• GPS Fleet Tracking
• Maintenance
• Routing & Dispatch
• Commercial Navigation
• Electric Vehicles
• First Net
• Samsara Apps
• Fuel Savings Calculator
• DVIR
• ELD Compliance
• Connec

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Senior Sales Quality Program Manager

Remote - US

ID:JR00322 (for internal use only)

Apply Now

Senior Sales Quality Program Manager

Apply Now

Samsara's Mission

Improve the safety, efficiency, and sustainability of the operations that power the global economy.

Read Samsara's Culture Playbook

Who we are

Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy. Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing — and we are excited to help digitally transform their operations at scale.

Working at Samsara means you’ll help define the future of physical operations and be on a team that’s shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, and Equipment Monitoring. As part of a recently public company, you’ll have the autonomy and support to make an impact as we build for the long term.

About the role:

We’re looking for an experienced Senior Sales Performance Analyst to join our pioneering Sales Quality Programs team. The Sr. Sales Performance Analyst will partner with leadership and cross-functional stakeholders to uplevel and drive strong sales outcomes. You will support teams in all segments, implementing data monitoring systems, assessing compliance, and using business intelligence to drive improvements on both sides of the customer experience.

The ideal candidate has experience in a customer-facing role, expertise in quality assurance operations for technical and non-technical customer teams, and can parse data to identify high-leverage opportunities. You’ll join a team in building mode and help create a sustainable quality function and culture. This role reports to the Sr. Manager of GTM Quality Programs and is part of the Revenue Operations department.

This is a remote position open to candidates residing in the US except the San Francisco Bay Metro Area, NYC Metro Area, and Washington, D.C. Metro Area.

You should apply if:

• You want to impact the industries that run our world: Your efforts will result in real-world impact—helping to keep the lights on, get food into grocery stores, and most importantly, ensure workers return home safely.
• You have an innate curiosity about how businesses work: One day you’ll meet with someone in waste management and the next you may be learning about the inner workings of a food distribution center. Our top sales team members seek to learn the ins and outs of the businesses they support in order to make a larger impact.
• You build genuine relationships with your customers: The industries we serve have relied on pen-and-paper solutions for years and haven’t been met with the type of technology we offer. Our customers value earned trust and human relationships built over time.
• You want to be with the best: Samsara’s high-performance culture means you’ll be surrounded by the best and challenged to go farther than you have before.
• You are a team player: At Samsara, sales is a team sport. We help each other out by sharing best practices and focusing on winning as a team.

In this role, you will:

• Utilize best practices and tools from across the industry to ensure the highest standards of service are being delivered in all prospect and customer interactions
• Monitor interactions across various lines of business to assess quality of engagement and process compliance
• Implement mechanisms to track and ensure compliance with quality process requirements, call scoring, and calibration
• Drive investigative projects that identify opportunities to improve behaviors, processes, procedures, tools, training, and outcomes
• Collaborate across Sales and Sales Operations stakeholders to implement and ensure accountability in quality programs
• Leverage Large Language Models (LLMs), Excel, Google Sheets, Tableau, and similar tools to analyze data and derive actionable insights
• Deliver data-driven insights on the quality of sales team engagements across all segments, regions, and industries
• Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices

Minimum requirements for the role:

• 4+ years of Sales, Enablement, Operations, Quality, Management Consulting, or Program Management experience, ideally in a SaaS environment or fast-paced IT consulting role
• Proven track record launching transformational quality projects that measurably increase team productivity and customer outcomes
• Ability to ramp up quickly on business priorities and derive insights from data
• Excel at building trust and communicating effectively with a wide variety of stakeholders, including account reps, managers, and technical roles
• Poise under pressure when working through issues in a fast-paced environment
• Strong attention to detail and a knack for process improvement and documentation

An ideal candidate also has:

• Experience working with Gong and/or Salesforce
• Project management or industry certifications, e.g., COPC, PMP

The range of annual base salary for full-time employees for this position is below. Please note that base pay offered may vary depending on factors including your city of residence, job-related knowledge, skills, and experience. Learn more about our total rewards and benefits below.

Annual Base Salary

$106,802.50—$143,600 USD

Total Rewards

At Samsara, we build for the people who keep the global economy moving. We want owners, not passengers, which is why our rewards are designed to fuel high-impact builders. Our compensation program delivers above-market total compensation through a combination of base salary, performance-based bonus/variable pay, and equity (for eligible roles) in a high-growth public company. We meaningfully differentiate pay for our top performers, who have the opportunity to earn above-market compensation that can outpace the broader market over time.

Beyond compensation, we provide the foundations that enable long-term success: a flexible, employee-led remote model, a professional development stipend, comprehensive health and parental leave plans, and more. If you’re ready to build for the long term and own the outcome, your journey starts here.

Flexible Working

At Samsara, we embrace a flexible working model that caters to the diverse needs of our teams. Our offices are open for those who prefer to work in-person and we also support remote work where it aligns with our operational requirements. For certain positions, being close to one of our offices or within a specific geographic area is important to facilitate collaboration, access to resources, or alignment with our service regions. In these cases, the job description will clearly indicate any working location requirements. Our goal is to ensure that all members of our team can contribute effectively, whether they are working on-site, in a hybrid model, or fully remotely. All offers of employment are contingent upon an individual’s ability to secure and maintain the legal right to work at the company and in the specified work location, if applicable.

Belonging at Samsara

At Samsara, we welcome everyone regardless of their background. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, protected veteran status, disability, age, and other characteristics protected by law. We depend on the unique approaches of our team members to help us solve complex problems and want to ensure that Samsara is a place where people from all backgrounds can make an impact.

Accommodations

Samsara is an inclusive work environment, and we are committed to ensuring equal opportunity in employment for qualified persons with disabilities. Please email [email protected] or click here if you require any reasonable accommodations throughout the recruiting process.

Our Commitment to Authenticity

We use Tofu, a fraud detection tool, to validate the authenticity of applications and protect against identity fraud. This ensures we are connecting with real people and allows us to prioritize genuine candidates. Please see Samsara’s Candidate Privacy Notice for more information.

Fraudulent Employment Offers

Samsara is aware of scams involving fake job interviews and offers. Please know we do not charge fees to applicants at any stage of the hiring process. Official communication about your application will only come from emails ending in @samsara.com, @us-greenhouse-mail.io or @mail3.guide.co. For more information regarding fraudulent employment offers, please visit our blog post here.

Samsara's Mission

Improve the safety, efficiency, and sustainability of the operations that power the global economy.

Read Samsara's Culture Playbook

Job Application for:

Senior Sales Quality Program Manager

Remote - US

• Products
• Cameras and Video
• AI Multicam
• Driver Coaching
• Drowsiness Detection
• Safety Reporting & Insights
• Equipment Management
• Trailer Tracking
• Asset Tracking
• Asset Tag
• Fleet Telematics
• GPS Fleet Tracking
• Maintenance
• Routing & Dispatch
• Commercial Navigation
• Elect

Careers

• Departments
• Locations
• Benefits
• Belonging
• Emerging Talent

View open roles

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• View open roles

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Senior Software Engineer, AI Platform

Remote - CA

ID:JR00291 (for internal use only)

Apply Now

Senior Software Engineer, AI Platform

Apply Now

Samsara's Mission

Improve the safety, efficiency, and sustainability of the operations that power the global economy.

Read Samsara's Culture Playbook

Who we are

Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy. Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing — and we are excited to help digitally transform their operations at scale.

Working at Samsara means you’ll help define the future of physical operations and be on a team that’s shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, and Equipment Monitoring. As part of a recently public company, you’ll have the autonomy and support to make an impact as we build for the long term.

About the role:

Samsara’s Revenue Operations AI & Data Team is building the future of how we go to market — with intelligence, personalization, and speed. We’re a high-impact team of builders, scientists, and strategists focused on transforming sales operations through AI. Our mission is to help sellers reach the right customer at the right time with the right message — and to put everything they need at their fingertips, whether that’s data from Salesforce, context from a past call, or content that wins deals.

As a Senior Software Engineer, AI Platform, you’ll lead the design and development of core platform capabilities that power Samsara’s next generation of AI-driven experiences. You’ll focus on building scalable, reliable systems that enable multi-step AI workflows, model execution, and integrations across products, rather than individual features. This role sits at the intersection of distributed systems and applied AI, where correctness, extensibility, and operational excellence matter as much as speed.

You’ll partner closely with AI engineers, backend engineers, and cross-functional teams to shape shared execution patterns, define platform contracts, and evolve the foundations that support S+Engine and future AI use cases. You’ll be empowered to make architectural decisions, move fast on early iterations, and help turn emerging AI capabilities into a durable, production-grade platform that other teams can build on with confidence.

This is a remote position open to candidates residing in the US except the San Francisco Bay Metro Area, NYC Metro Area, and Washington, D.C. Metro Area.

You should apply if:

• You want to impact the industries that run our world: Your efforts will result in real-world impact—helping to keep the lights on, get food into grocery stores, reduce emissions, and most importantly, ensure workers return home safely.
• You are the architect of your own career: If you put in the work, this role won’t be your last at Samsara. We set up our employees for success and have built a culture that encourages rapid career development, countless opportunities to experiment and master your craft in a hyper growth environment.
• You’re energized by our opportunity: The vision we have to digitize large sectors of the global economy requires your full focus and best efforts to bring forth creative, ambitious ideas for our customers.
• You want to be with the best: At Samsara, we win together, celebrate together and support each other. You will be surrounded by a high-calibre team that will encourage you to do your best.

In this role, you will:

• Build and evolve core AI platform capabilities that enable teams to develop, run, and scale GenAI-powered applications across Samsara.
• Design and implement shared execution patterns, APIs, and services that support multi-step AI workflows and system integrations.
• Develop reliable, extensible backend systems that power AI-driven experiences used across the sales funnel and beyond.
• Work hands-on across the stack, from backend services and execution infrastructure to integration with AI models and tooling.
• Collaborate closely with AI engineers, data scientists, product partners, and sales operators to turn emerging AI use cases into production-ready platform capabilities.

Minimum requirements for the role:

• 6+ years of professional software engineering experience (excluding internships/contract roles), with a strong emphasis on building and operating large-scale, production backend or platform systems.
• Hands-on experience building and operating GenAI-powered systems in production, including integration with large language models (LLMs) or similar AI services.
• Experience designing or implementing GenAI workflows such as prompt orchestration, tool execution, routing, or multi-step reasoning pipelines.
• Proven experience designing and implementing distributed systems that support multi-step execution, asynchronous workflows, and well-defined service contracts.
• Strong proficiency in backend programming languages (e.g., Python, Java, Go, or similar) and experience building reliable services with clear input/output schemas.
• Expert in Python and GenAI frameworks (e.g., LangChain, OpenAI SDK, MCP, etc.)
• Familiarity with GenAI quality and safety considerations, such as validation of model outputs, structured responses, retries/fallbacks, and basic evaluation or monitoring approaches.
• Strong product sense and ability to work in fast-paced, cross-functional environments.
• Located in and authorized to work in the United States (this is a fully remote role).

An ideal candidate also has:

• Experience working on AI products in a sales, go-to-market, or revenue operations context.
• Familiarity with enterprise tools like Salesforce, Gong, Outreach, or similar CRM/enablement platforms.
• Experience integrating with vector databases, retrieval systems, or streaming voice/chat pipelines.
• A track record of leading major technical initiatives or mentoring engineers in high-growth teams.
• Exposure to infrastructure considerations such as cost optimization, model evaluation, observability, and latency management.

The range of annual base salary for full-time employees for this position is below. Please note that base pay offered may vary depending on factors including your city of residence, job-related knowledge, skills, and experience. Learn more about our total rewards and benefits below.

Annual Base Salary

$130,900—$198,000 USD

Total Rewards

At Samsara, we build for the people who keep the global economy moving. We want owners, not passengers, which is why our rewards are designed to fuel high-impact builders. Our compensation program delivers above-market total compensation through a combination of base salary, performance-based bonus/variable pay, and equity (for eligible roles) in a high-growth public company. We meaningfully differentiate pay for our top performers, who have the opportunity to earn above-market compensation that can outpace the broader market over time.

Beyond compensation, we provide the foundations that enable long-term success: a flexible, employee-led remote model, a professional development stipend, comprehensive health and parental leave plans, and more. If you’re ready to build for the long term and own the outcome, your journey starts here.

Flexible Working

At Samsara, we embrace a flexible working model that caters to the diverse needs of our teams. Our offices are open for those who prefer to work in-person and we also support remote work where it aligns with our operational requirements. For certain positions, being close to one of our offices or within a specific geographic area is important to facilitate collaboration, access to resources, or alignment with our service regions. In these cases, the job description will clearly indicate any working location requirements. Our goal is to ensure that all members of our team can contribute effectively, whether they are working on-site, in a hybrid model, or fully remotely. All offers of employment are contingent upon an individual’s ability to secure and maintain the legal right to work at the company and in the specified work location, if applicable.

Belonging at Samsara

At Samsara, we welcome everyone regardless of their background. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, protected veteran status, disability, age, and other characteristics protected by law. We depend on the unique approaches of our team members to help us solve complex problems and want to ensure that Samsara is a place where people from all backgrounds can make an impact.

Accommodations

Samsara is an inclusive work environment, and we are committed to ensuring equal opportunity in employment for qualified persons with disabilities. Please email [email protected] or click here if you require any reasonable accommodations throughout the recruiting process.

Our Commitment to Authenticity

We use Tofu, a fraud detection tool, to validate the authenticity of applications and protect against identity fraud. This ensures we are connecting with real people and allows us to prioritize genuine candidates. Please see Samsara’s C

Careers

• Departments
• Locations
• Benefits
• Belonging
• Emerging Talent

View open roles

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• Belonging
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Sr. Renewals Digital Experience Specialist

Remote - US

ID:JR11339 (for internal use only)

Apply Now

Sr. Renewals Digital Experience Specialist

Apply Now

Samsara's Mission

Improve the safety, efficiency, and sustainability of the operations that power the global economy.

Read Samsara's Culture Playbook

Who we are

Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy. Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing — and we are excited to help digitally transform their operations at scale.

Working at Samsara means you’ll help define the future of physical operations and be on a team that’s shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, and Equipment Monitoring. As part of a recently public company, you’ll have the autonomy and support to make an impact as we build for the long term.

About this Role

As the Sr. Renewals Digital Experience Specialist, you will be the strategic architect to own and transform the end-to-end, automated renewal experience for Samsara’s Commercial customer base. Reporting to the Senior Manager of Digital Renewals, your goal is to transform a manual, complex renewal process into a seamless, frictionless e-commerce experience. This is a high-impact, cross-functional role at the intersection of revenue operations, product-led growth, and customer experience. You will design, build, and continuously optimize scalable digital programs that drive on-time renewals, reduce churn, and expand net revenue retention (NRR) — with minimal reliance on high-touch sales motions.

You should apply if:

• You want to impact the industries that run our world: Your efforts result in real-world impact—helping to keep the lights on, get food into grocery stores, and ensure workers return home safely. You have an innate curiosity about how businesses work, whether you’re diving into the inner workings of a food distribution center or a waste management firm to understand how our technology makes them better.
• You thrive in the grey area: You enjoy taking messy, disparate data from Salesforce and other systems and turning it into a streamlined, automated strategy.
• You are a systems thinker: You look at a manual process and immediately think about how to automate it through Salesforce and other tools to drive efficiency.
• You can navigate internal complexity to win as a team: You are comfortable collaborating with cross-functional teams including Product, Marketing, Deal Desk, Legal, and Finance to architect the appropriate automation strategies.

In this role you will:

• Partner with Product and Engineering to optimize an e-commerce checkout experience for renewals, including "one-click" extensions and self-service seat expansions.
• Own the logic for the auto-renewal program. Define the criteria for "automatic" vs. "seller-assisted" renewals based on customer health scores and contract complexity.
• Develop digital-only pricing strategies (e.g., pre-negotiated step-ups or loyalty discounts) that incentivize long-tail customers to renew without requiring a human touch.
• Design the "Renewal Lifecycle" communication plan. This involves mapping out email, in-app notifications, and SMS triggers that highlight ROI (e.g., "You saved $X in fuel this year") to drive renewal intent.
• Audit the current "Contract to Cash" process for long-tail customers to eliminate hurdles like manual signature requirements, outdated payment methods, or fragmented billing cycles.
• Lead A/B testing for renewal offers, subject lines, and UI layouts to maximize conversion rates and Net Retention Rates (NRR)
• Train and enable Renewals and Sales teams on digital renewal processes, handoff criteria, and escalation protocols.

Candidate Qualifications:

• SaaS E-Commerce & Platform Expertise

• 6+ years in SaaS GTM, with at least 3 years specifically focused on digital-led sales or automated renewals.

• Deep familiarity with subscription billing and e-commerce platforms (e.g., Stripe, Recurly, Zuora) and their integration with Salesforce/CPQ.

• Proven track record of managing contracts and navigating the legal/compliance nuances of auto-renewal laws.

• Digital Marketing & Nurture Strategy

• Experience using Marketing Automation tools (Marketo, Braze, or Gainsight PX)

• Understanding of how to use in-app telemetry (e.g., "This customer hasn't checked their Safety Inbox in 30 days") to trigger proactive digital interventions.

• Commercial & Analytical Acumen

• Ability to model the impact of different renewal price increases or multi-year discount incentives on churn and LTV.

• Ability to define and track metrics like Involuntary Churn %, Digital Conversion Rate, etc.

• Strategic Influence

• Experience moving an organization away from "manual-everything" to "automated-first."

• Proven ability to present complex technical findings to non-technical executive audiences.

Education

• Bachelor’s degree in Business, Finance, Economics, Data Science, or a related field.

The range of annual on-target earnings (OTE) range for full-time employees for this position is below. Please note that OTE pay may vary depending on factors including your city of residence, job-related knowledge, skills, and experience. Learn more about our total rewards and benefits below.

Annual OTE Salary

$106,802.50—$161,550 USD

Total Rewards

At Samsara, we build for the people who keep the global economy moving. We want owners, not passengers, which is why our rewards are designed to fuel high-impact builders. Our compensation program delivers above-market total compensation through a combination of base salary, performance-based bonus/variable pay, and equity (for eligible roles) in a high-growth public company. We meaningfully differentiate pay for our top performers, who have the opportunity to earn above-market compensation that can outpace the broader market over time.

Beyond compensation, we provide the foundations that enable long-term success: a flexible, employee-led remote model, a professional development stipend, comprehensive health and parental leave plans, and more. If you’re ready to build for the long term and own the outcome, your journey starts here.

Flexible Working

At Samsara, we embrace a flexible working model that caters to the diverse needs of our teams. Our offices are open for those who prefer to work in-person and we also support remote work where it aligns with our operational requirements. For certain positions, being close to one of our offices or within a specific geographic area is important to facilitate collaboration, access to resources, or alignment with our service regions. In these cases, the job description will clearly indicate any working location requirements. Our goal is to ensure that all members of our team can contribute effectively, whether they are working on-site, in a hybrid model, or fully remotely. All offers of employment are contingent upon an individual’s ability to secure and maintain the legal right to work at the company and in the specified work location, if applicable.

Belonging at Samsara

At Samsara, we welcome everyone regardless of their background. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, protected veteran status, disability, age, and other characteristics protected by law. We depend on the unique approaches of our team members to help us solve complex problems and want to ensure that Samsara is a place where people from all backgrounds can make an impact.

Accommodations

Samsara is an inclusive work environment, and we are committed to ensuring equal opportunity in employment for qualified persons with disabilities. Please email [email protected] or click here if you require any reasonable accommodations throughout the recruiting process.

Our Commitment to Authenticity

We use Tofu, a fraud detection tool, to validate the authenticity of applications and protect against identity fraud. This ensures we are connecting with real people and allows us to prioritize genuine candidates. Please see Samsara’s Candidate Privacy Notice for more information.

Fraudulent Employment Offers

Samsara is aware of scams involving fake job interviews and offers. Please know we do not charge fees to applicants at any stage of the hiring process. Official communication about your application will only come from emails ending in @samsara.com, @us-greenhouse-mail.io or @mail3.guide.co. For more information regarding fraudulent employment offers, please visit our blog post here.

Samsara's Mission

Improve the safety, efficiency, and sustainability of the operations that power the global economy.

Read Samsara's Culture Playbook

Job Application for:

Sr. Renewals Digital Experience Specialist

Remote - US

• Products
• Cameras and Video
• AI Multicam
• Driver Coaching
• Drowsiness Detection
• Safety Reporting & Insights
• Equipment Management
• Trailer Tracking
• Asset Tracking
• Asset Tag
• Fleet Telematics
• GPS Fleet Tracking
• Maintenance
• Routing & Dispatch
• Commercial Navigation
• Ele

Careers

• Departments
• Locations
• Benefits
• Belonging
• Emerging Talent

View open roles

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• Departments
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Renewals Retention Manager (Renewals Strategy Specialist)

Remote - US

ID:JR11143 (for internal use only)

Apply Now

Renewals Retention Manager (Renewals Strategy Specialist)

Apply Now

Samsara's Mission

Improve the safety, efficiency, and sustainability of the operations that power the global economy.

Read Samsara's Culture Playbook

Who we are

Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy. Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing — and we are excited to help digitally transform their operations at scale.

Working at Samsara means you’ll help define the future of physical operations and be on a team that’s shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, and Equipment Monitoring. As part of a recently public company, you’ll have the autonomy and support to make an impact as we build for the long term.

About this Role

As the Renewals Retention Manager, you will be the strategic architect behind our retention and growth engine. Reporting to the Senior Manager of Renewals Excellence, you will transform complex datasets into a roadmap for global renewal success. This is not a status update role; you will own the end-to-end renewal analytics and forecasting motions that give our leadership confidence in the pipeline and clarity on churn and contraction drivers.

You will be responsible for building the early warning systems and the strategic operational playbooks that allow our field teams to intervene before a customer is downsizing or lost. By partnering closely with Revenue Ops, Sales, Customer Success, and IT, you will ensure our renewal process is data-driven, scalable, and - most importantly - predictable.

This role is open to candidates residing in the US except Alaska, Austin Metro, Boulder Metro, California, Chicago Metro, Connecticut, Dallas Metro, Denver Metro, Houston Metro, Maryland, Massachusetts, New Jersey, New York, Rhode Island, Seattle Metro, and Washington, D.C

You should apply if:

• You are a data storyteller: You don’t just build dashboards; you extract the reasons to influence executive decision-making.
• You thrive in the grey area: You enjoy taking messy, disparate data from Salesforce and SQL and turning it into a streamlined, automated strategy.
• You are a systems thinker: You look at a manual process and immediately think about how to automate it through Salesforce or BI tools to drive efficiency.
• You are proactive, not reactive: You would rather build a predictive health score today than explain a churn event three months from now.
• You are a cross-functional collaborator: You can speak data with IT, strategy with ops, and revenue with sales leaders.

In this role you will:

• Architect forecasting excellence: Drive the global renewal forecasting process, integrating customer health insights and predictive analytics to improve accuracy and predictability.
• Build early warning systems: Design and maintain sophisticated renewal health scoring models that identify at-risk accounts early enough for successful intervention.
• Deliver actionable insights: Analyze churn attribution and expansion patterns to provide Renewals and Customer Success leadership with clear, data-backed action plans.
• Optimize the renewals engine: Partner with Revenue Ops and IT to design and implement process automations that reduce manual overhead and improve data integrity.
• Lead business reviews: Create and present high-visibility dashboards and quarterly business reviews (QBRs) that communicate performance trends to senior stakeholders.
• Champion data literacy: Set the standard for analytical excellence within the Renewals organization, mentoring others on best practices for tools like Salesforce and Tableau.

Minimum Requirements:

• 4+ years of experience in Renewals, Customer Success Operations, Revenue Operations, or GTM Strategy & Analytics.
• Advanced Salesforce (SFDC) Expertise: Deep experience building complex custom report types, dashboards, and calculated fields.
• Analytical Power-User: Mastery of SQL and Excel/Google Sheets for complex data modeling, trend analysis, and performance tracking.
• SaaS Literacy: Strong understanding of recurring revenue metrics (GRR, NRR, Churn, and Expansion).
• Communication Skills: Proven ability to present complex technical findings to non-technical executive audiences.
• Education: Bachelor’s degree in Business, Finance, Economics, Data Science, or a related field.

An Ideal Candidate also has:

• BI Tool Mastery: Hands-on experience building and maintaining data visualizations in platforms like Tableau, Looker, or Sisense.
• Predictive Analytics Exposure: Experience using data science principles or statistical modeling to predict customer behavior.
• Change Management Experience: A track record of successfully rolling out new tools or workflows to a global, decentralized sales or renewals team.
• Industry Knowledge: Experience in high-growth IoT, Fleet Management, or complex Enterprise SaaS environments.

The range of annual base salary for full-time employees for this position is below. Please note that base pay offered may vary depending on factors including your city of residence, job-related knowledge, skills, and experience. Learn more about our total rewards and benefits below.

Annual Base Salary

$70,210—$94,400 USD

Total Rewards

At Samsara, we build for the people who keep the global economy moving. We want owners, not passengers, which is why our rewards are designed to fuel high-impact builders. Our compensation program delivers above-market total compensation through a combination of base salary, performance-based bonus/variable pay, and equity (for eligible roles) in a high-growth public company. We meaningfully differentiate pay for our top performers, who have the opportunity to earn above-market compensation that can outpace the broader market over time.

Beyond compensation, we provide the foundations that enable long-term success: a flexible, employee-led remote model, a professional development stipend, comprehensive health and parental leave plans, and more. If you’re ready to build for the long term and own the outcome, your journey starts here.

Flexible Working

At Samsara, we embrace a flexible working model that caters to the diverse needs of our teams. Our offices are open for those who prefer to work in-person and we also support remote work where it aligns with our operational requirements. For certain positions, being close to one of our offices or within a specific geographic area is important to facilitate collaboration, access to resources, or alignment with our service regions. In these cases, the job description will clearly indicate any working location requirements. Our goal is to ensure that all members of our team can contribute effectively, whether they are working on-site, in a hybrid model, or fully remotely. All offers of employment are contingent upon an individual’s ability to secure and maintain the legal right to work at the company and in the specified work location, if applicable.

Belonging at Samsara

At Samsara, we welcome everyone regardless of their background. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, protected veteran status, disability, age, and other characteristics protected by law. We depend on the unique approaches of our team members to help us solve complex problems and want to ensure that Samsara is a place where people from all backgrounds can make an impact.

Accommodations

Samsara is an inclusive work environment, and we are committed to ensuring equal opportunity in employment for qualified persons with disabilities. Please email [email protected] or click here if you require any reasonable accommodations throughout the recruiting process.

Our Commitment to Authenticity

We use Tofu, a fraud detection tool, to validate the authenticity of applications and protect against identity fraud. This ensures we are connecting with real people and allows us to prioritize genuine candidates. Please see Samsara’s Candidate Privacy Notice for more information.

Fraudulent Employment Offers

Samsara is aware of scams involving fake job interviews and offers. Please know we do not charge fees to applicants at any stage of the hiring process. Official communication about your application will only come from emails ending in @samsara.com, @us-greenhouse-mail.io or @mail3.guide.co. For more information regarding fraudulent employment offers, please visit our blog post here.

Samsara's Mission

Improve the safety, efficiency, and sustainability of the operations that power the global economy.

Read Samsara's Culture Playbook

Job Application for:

Renewals Retention Manager (Renewals Strategy Specialist)

Remote - US

• Products
• Cameras and Video
• AI Multicam
• Driver Coaching
• Drowsiness Detection
• Safety Reporting & Insights
• Equipment Management
• Trailer Tracking
• Asset Tracking
• Asset Tag
• Fleet Telematics
• GPS

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Renewals Manager, US Mid-Market

Remote - US

ID:JR11141 (for internal use only)

Apply Now

Renewals Manager, US Mid-Market

Apply Now

Samsara's Mission

Improve the safety, efficiency, and sustainability of the operations that power the global economy.

Read Samsara's Culture Playbook

Who we are

Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy. Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing — and we are excited to help digitally transform their operations at scale.

Working at Samsara means you’ll help define the future of physical operations and be on a team that’s shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, and Equipment Monitoring. As part of a recently public company, you’ll have the autonomy and support to make an impact as we build for the long term.

About the role:

As a Renewal Manager for the US Mid-Market team, you will lead a team of Renewal Account Executives responsible for driving retention across Samsara’s Mid-Market customer base. You will be accountable for renewal rate attainment, forecast accuracy, and operational execution within a high-velocity segment. This role requires a strong frontline leader who can coach deal strategy, drive accountability, and build scalable processes to support consistent performance.

In this role, you will:

• Lead and coach a team of Renewal Account Executives to consistently achieve and exceed renewal and retention targets
• Drive accurate renewal forecasting and pipeline visibility, ensuring clear visibility into risk and upside
• Partner with Sales, Customer Success, Finance, and Legal to align on renewal strategy and account planning
• Support complex or high-value negotiations to ensure strong commercial outcomes while preserving long-term relationships
• Implement consistent inspection frameworks to improve execution and win rates
• Analyze renewal data and customer trends to identify systemic risk and performance improvement areas
• Hire, onboard, and develop an inclusive, engaged, and high performing team
• Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team)

Minimum requirements for the role:

• 3+ years of sales management experience with 6+ years of overall SaaS sales, renewals, or account management experience
• Proven track record of leading teams to exceed revenue or retention targets
• Experience in high-velocity, quota-driven sales environments
• Strong deal coaching and negotiation skills
• Demonstrated ability to drive forecast accuracy
• Experience hiring, training, and developing sales professionals
• Strong cross-functional collaboration and communication skills
• Self-starter with ability to operate in a fast-changing environment
• Proficiency in Salesforce and sales productivity tools

The range of annual on-target earnings (OTE) range for full-time employees for this position is below. Please note that OTE pay may vary depending on factors including your city of residence, job-related knowledge, skills, and experience. Learn more about our total rewards and benefits below.

Annual OTE Salary

$139,825—$211,500 USD

Total Rewards

At Samsara, we build for the people who keep the global economy moving. We want owners, not passengers, which is why our rewards are designed to fuel high-impact builders. Our compensation program delivers above-market total compensation through a combination of base salary, performance-based bonus/variable pay, and equity (for eligible roles) in a high-growth public company. We meaningfully differentiate pay for our top performers, who have the opportunity to earn above-market compensation that can outpace the broader market over time.

Beyond compensation, we provide the foundations that enable long-term success: a flexible, employee-led remote model, a professional development stipend, comprehensive health and parental leave plans, and more. If you’re ready to build for the long term and own the outcome, your journey starts here.

Flexible Working

At Samsara, we embrace a flexible working model that caters to the diverse needs of our teams. Our offices are open for those who prefer to work in-person and we also support remote work where it aligns with our operational requirements. For certain positions, being close to one of our offices or within a specific geographic area is important to facilitate collaboration, access to resources, or alignment with our service regions. In these cases, the job description will clearly indicate any working location requirements. Our goal is to ensure that all members of our team can contribute effectively, whether they are working on-site, in a hybrid model, or fully remotely. All offers of employment are contingent upon an individual’s ability to secure and maintain the legal right to work at the company and in the specified work location, if applicable.

Belonging at Samsara

At Samsara, we welcome everyone regardless of their background. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, protected veteran status, disability, age, and other characteristics protected by law. We depend on the unique approaches of our team members to help us solve complex problems and want to ensure that Samsara is a place where people from all backgrounds can make an impact.

Accommodations

Samsara is an inclusive work environment, and we are committed to ensuring equal opportunity in employment for qualified persons with disabilities. Please email [email protected] or click here if you require any reasonable accommodations throughout the recruiting process.

Our Commitment to Authenticity

We use Tofu, a fraud detection tool, to validate the authenticity of applications and protect against identity fraud. This ensures we are connecting with real people and allows us to prioritize genuine candidates. Please see Samsara’s Candidate Privacy Notice for more information.

Fraudulent Employment Offers

Samsara is aware of scams involving fake job interviews and offers. Please know we do not charge fees to applicants at any stage of the hiring process. Official communication about your application will only come from emails ending in @samsara.com, @us-greenhouse-mail.io or @mail3.guide.co. For more information regarding fraudulent employment offers, please visit our blog post here.

Samsara's Mission

Improve the safety, efficiency, and sustainability of the operations that power the global economy.

Read Samsara's Culture Playbook

Job Application for:

Renewals Manager, US Mid-Market

Remote - US

• Products
• Cameras and Video
• AI Multicam
• Driver Coaching
• Drowsiness Detection
• Safety Reporting & Insights
• Equipment Management
• Trailer Tracking
• Asset Tracking
• Asset Tag
• Fleet Telematics
• GPS Fleet Tracking
• Maintenance
• Routing & Dispatch
• Commercial Navigation
• Electric Vehicles
• First Net
• Samsara Apps
• Fuel Savings Calculator
• DVIR
• ELD Compliance
• Connected Training
• Connected Workflows
• Samsara Platform
• Samsara Intelligence
• Site Security

• All Product Hardware

• Industries

• Transportation & Logistics
• Construction
• Food & Beverage
• Passenger Transit
• Field Services
• Public Sector
• K-12
• Government

• Higher Education

• Integrations

• OEM Integrations
• App Marketplace

• Expert Marketplace

• For Developers

• Developer APIs
• API Changelog

• Developer Portal

• Resources

• Customer Stories
• Support Center
• Customer Referral Program
• Partner Programs
• Events
• Webinars
• Guides
• Unrivaled AI
• Brand Assets
• Customer Webstore

• Research and Reports

• Company

• Pricing and Plans
• About Us
• Careers
• Belonging
• Investor Relations
• Samsara Ventures
• News
• Blog
• Privacy
• Security
• Contact
• Why Choose Samsara

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• View open roles

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Senior Program Manager, Talent Attraction

Remote - US

ID:JR11317 (for internal use only)

Apply Now

Senior Program Manager, Talent Attraction

Apply Now

Samsara's Mission

Improve the safety, efficiency, and sustainability of the operations that power the global economy.

Read Samsara's Culture Playbook

Who we are

Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy. Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing — and we are excited to help digitally transform their operations at scale.

Working at Samsara means you’ll help define the future of physical operations and be on a team that’s shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, and Equipment Monitoring. As part of a recently public company, you’ll have the autonomy and support to make an impact as we build for the long term.

About the Role

Samsara is the pioneer of the Connected Operations Cloud and the way we attract talent should reflect that same category-defining ambition. As our Talent Attraction Program Manager, you'll sit at the intersection of sourcing strategy, talent partnerships, and community engagement, helping build the programs and pipelines that bring world-class, mission-aligned talent to Samsara.

This is a broad, high-impact role for someone who thrives without rigid lanes. One week you're building a proactive sourcing strategy for a hard-to-fill segment; the next you're designing an external partnership or activating a curated event into a talent pipeline. You'll work closely with recruiting leadership and execute across the full attraction ecosystem making sure every channel, program, and community touchpoint is working together toward the same goal: getting great people through the door.

In This Role, You Will

• Design and own talent attraction programs across sourcing enablement, professional community partnerships, and industry events ensuring every initiative is built for pipeline impact, not just activity
• Build for the next generation of talent attraction, not the last – stay at the forefront of AI and automation in talent attraction, continuously evaluating emerging tools, piloting new capabilities, and rebuilding workflows to eliminate manual work, scale program reach, and surface sharper insights.
• Own end-to-end planning and execution of talent-focused events, from curated recruiting events to conference activations, with a clear focus on measurable hiring outcomes
• Build and manage Samsara's presence in professional communities and industry networks, translating relationships into durable talent access for recruiting teams
• Operationalize CRM strategy across all attraction efforts ensuring silver medalists, past referrals, event contacts, community connections, and inbound leads are captured, tagged, and activated through structured nurture flows
• Define and track program performance metrics such as event ROI, outreach conversion, CRM nurture engagement and translate data into strategic recommendations
• Collaborate cross-functionally with recruiters, HR business partners, and marketing to align attraction programs to workforce priorities and ensure seamless handoffs into hiring pipelines

Minimum Qualifications

• 6–8 years of experience in recruiting program management, talent partnerships, events strategy, or a related field with a clear track record of owning programs, not just supporting them
• Proven ability to design and execute complex, multi-workstream initiatives from strategy through measurement in a fast-paced, high-growth environment
• Track record of planning and executing events or partnership programs that convert to measurable hiring outcomes
• Comfortable working with CRM platforms and using data to tell a story, drive decisions, and report on program ROI
• Strong cross-functional collaborator who can manage multiple workstreams and align stakeholders without losing focus on outcomes
• Self-starter mentality — you're energized by ambiguity and motivated by building programs that didn't exist before

The range of annual base salary for full-time employees for this position is below. Please note that base pay offered may vary depending on factors including your city of residence, job-related knowledge, skills, and experience. This role is also eligible for an initial RSU grant with no vesting cliff, and ongoing refresh opportunities tied to performance, subject to plan terms and conditions. Learn more about our total rewards and benefits below.

Annual Base Salary

$131,197—$154,350 USD

Total Rewards

At Samsara, we build for the people who keep the global economy moving. We want owners, not passengers, which is why our rewards are designed to fuel high-impact builders. Our compensation program delivers above-market total compensation through a combination of base salary, performance-based bonus/variable pay, and equity (for eligible roles) in a high-growth public company. We meaningfully differentiate pay for our top performers, who have the opportunity to earn above-market compensation that can outpace the broader market over time.

Beyond compensation, we provide the foundations that enable long-term success: a flexible, employee-led remote model, a professional development stipend, comprehensive health and parental leave plans, and more. If you’re ready to build for the long term and own the outcome, your journey starts here.

Flexible Working

At Samsara, we embrace a flexible working model that caters to the diverse needs of our teams. Our offices are open for those who prefer to work in-person and we also support remote work where it aligns with our operational requirements. For certain positions, being close to one of our offices or within a specific geographic area is important to facilitate collaboration, access to resources, or alignment with our service regions. In these cases, the job description will clearly indicate any working location requirements. Our goal is to ensure that all members of our team can contribute effectively, whether they are working on-site, in a hybrid model, or fully remotely. All offers of employment are contingent upon an individual’s ability to secure and maintain the legal right to work at the company and in the specified work location, if applicable.

Belonging at Samsara

At Samsara, we welcome everyone regardless of their background. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, protected veteran status, disability, age, and other characteristics protected by law. We depend on the unique approaches of our team members to help us solve complex problems and want to ensure that Samsara is a place where people from all backgrounds can make an impact.

Accommodations

Samsara is an inclusive work environment, and we are committed to ensuring equal opportunity in employment for qualified persons with disabilities. Please email [email protected] or click here if you require any reasonable accommodations throughout the recruiting process.

Our Commitment to Authenticity

We use Tofu, a fraud detection tool, to validate the authenticity of applications and protect against identity fraud. This ensures we are connecting with real people and allows us to prioritize genuine candidates. Please see Samsara’s Candidate Privacy Notice for more information.

Fraudulent Employment Offers

Samsara is aware of scams involving fake job interviews and offers. Please know we do not charge fees to applicants at any stage of the hiring process. Official communication about your application will only come from emails ending in @samsara.com, @us-greenhouse-mail.io or @mail3.guide.co. For more information regarding fraudulent employment offers, please visit our blog post here.

Samsara's Mission

Improve the safety, efficiency, and sustainability of the operations that power the global economy.

Read Samsara's Culture Playbook

Job Application for:

Senior Program Manager, Talent Attraction

Remote - US

• Products
• Cameras and Video
• AI Multicam
• Driver Coaching
• Drowsiness Detection
• Safety Reporting & Insights
• Equipment Management
• Trailer Tracking
• Asset Tracking
• Asset Tag
• Fleet Telematics
• GPS Fleet Tracking
• Maintenance
• Routing & Dispatch
• Commercial Navigation
• Electric Vehicles
• First Net
• Samsara Apps
• Fuel Savings Calculator
• DVIR
• ELD Compliance
• Connected Training
• Connected Workflows
• Samsara Platform
• Samsara Intelligence
• Site Security

• All Product Hardware

• Industries

• Transportation & Logistics
• Construction
• Food & Beverage
• Passenger Transit
• Field Services
• Public Sector
• K-12
• Government

• Higher Education

• Integrations

• OEM Integrations
• App Marketplace

• Expert Marketplace

• For Developers

• Developer APIs
• API Changelog

• Developer Portal

• Resources

• Customer Stories
• Support Center
• Customer Referral Program
• Partner Programs
• Events
• Webinars
• Guides
• Unrivaled AI
• Brand Assets
• Customer Webstore

• Research and Reports

• Company

• Pricing and Plans
• About Us
• Careers
• Belonging
• Investor Relations
• Samsara Ventures
• News
• Blog
  *