McDonald’s Corporation

Company Description

Job Description

Job Description:

Company Description:

McDonald’s is proud to be one of the most recognized brands in the world, with restaurants in over 100 countries that serve 70 million customers daily. As the global leader in the foodservice industry, our legacy of innovation and hard work continues to drive us.

From drive-thru updates to delivery to mobile order and pay, we are innovating quickly and growing. Joining McDonald's means thinking big and preparing for a career that can have influence around the world.

At McDonald’s, we see every day as a chance to create a positive impact. We lead through our values centered on inclusivity, service, integrity, community, and family. From the support of Ronald McDonald House Charities to our Youth Opportunity project and sustainability initiatives, our values keep us dedicated to using our scale for good: good for our customers, people, industry, and the planet. We also offer outstanding benefits including a sabbatical program, tuition assistance, and flexible work arrangements.

We are an equal opportunity employer committed to the diversity of our crew members, staff, operators, and suppliers. We promote an inclusive work environment that creates feel-good moments for everyone. We are interested in people who enhance our company culture: Does this role interest you? We encourage you to apply even if you don’t meet every single requirement!

Department Overview

McDonald’s is in search of an experienced Data Architect with proficiency in data architecture design for advanced analytical solutions, an active participation in data governance initiatives, and ensuring that solutions include security and regulatory compliance. The ideal candidate will possess a track record of designing architectures specifically tailored for advanced data analytics and data warehousing scenarios. This includes understanding the nuances of various data models, ensuring optimal performance, and aligning designs with business needs for analytics or warehousing purposes. A history of successful collaboration with data strategy teams, data analysts, and other stakeholders to understand and address complex data requirements is crucial.  Your dedication to continuous data architect design and management improvements will contribute significantly to the effectiveness of our data-driven initiatives.

Duties

• Oversee the design, development, deployment, and management of all data architecture design solutions. Ensure that designs are scalable, flexible, and tailored for advanced analytics and data warehousing scenarios across various database technologies including AWS Redshift, Databricks, Snowflake, and GCP BigQuery.
• Take an active role in data governance initiatives. Collaborate with cross-functional teams to drive best practices, emphasizing data accuracy, security, and ensuring that all architectures are in line with regulatory compliance standards.
• Utilize tools such as ERwin for advanced data modeling, ensuring optimal schema designs that align with business analytics and warehousing needs.
• Generate data solution architecture blueprints, data flow diagrams, data impact analysis, and comprehensive data design documents to facilitate understanding and streamline implementation.
• Regularly liaise with data analysts, business intelligence teams, and other key stakeholders to gather, understand, and address complex data requirements. Ensure that the data solutions designed are both technically sound and aligned with business needs.
• Regularly review and refine data architectures for optimal performance. Work closely with the database management and analytics teams to identify bottlenecks and implement solutions.
• Ensure that various data sources, platforms, and tools can seamlessly integrate, allowing for a unified and coherent data landscape.
• Work closely with the IT security team to ensure that all data architectures adhere to strict security protocols, ensuring data privacy and protection.
• Stay updated with the latest trends and best practices in data architecture. Continuously evaluate the existing architectures and processes, recommending and implementing improvements as necessary.
• Conduct effective meetings, workshops, and training sessions. Be skilled at conveying complex ideas in a clear and understandable manner, tailoring communication strategies based on the audience and the nature of the project.
• Provide guidance, mentorship, and training to junior members of the team, ensuring they are well-equipped to meet their responsibilities and contribute effectively to the team's goals.

Qualifications

• Bachelor’s or Master’s degree in information technology, or a related field.
• 10+ years in data architecture: expertise in ER, dimensional, canonical models; tailored designs for advanced analytics and data warehousing; collaboration with BI and analytics teams.
• 5+ years of experience with ERwin Data Modeler: expertise in logical, physical, and conceptual modeling; ability to translate business requirements.
• Familiarity with ERwin's collaboration capabilities and integration with other data management tools is a plus.
• 5+ years of experience with cloud services like AWS, AZURE, or GCP – AWS preferred.
• 5+ years of experience coding advance SQL and experience with database technologies like Redshift, Snowflake, Databricks, or BigQuery.
• Understanding of data processing frameworks and pipelines utilizing cloud managed services and tools like Talend, Informatica, or DBT.
• Expertise in creating and managing Data Lake architectures a plus.
• Experience with data governance tools like Collibra a plus.
• Strong analytical skills and problem-solving aptitude.

Preferred Skills:

• Deep expertise in data architecture design, demonstrating mastery in crafting ER (Entity-Relationship), dimensional, and canonical modeling techniques.
• Demonstrated expertise in data governance, data management, and data quality geared towards data analytics, data science and GenAI contexts.
• Adept at leveraging ERwin's features to design complex data structures, ensure data integrity, and support database optimization efforts.
• Excellent written, verbal, and meeting facilitation skills.
• Strong analytical and critical thinking skills.
• Self-driven with ability to set priorities and mentor others in a performance driven environment.

Compensation

Bonus Eligible: YES

Long - Term Incentive:YES

Benefits Eligible: YES

Salary Range

The expected salary range for this role is $152,678.00 - $190,847.00 per year

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we may also consider your experience, and other job-related factors.

Additional Information:

Benefits eligible: The position offers health and welfare benefits, including but not limited to comprehensive health insurance, which includes medical, prescription drug, mental health, dental and vision coverage, as well as, life insurance. This position offers health and welfare benefits, a 401(k) plan, adoption assistance program, educational assistance program, flexible ways of working, and time off policies (including sick leave, parental leave, and vacation/PTO). Eligibility requirements apply to some benefits and may depend on job classification and length of employment.

McDonald’s is an equal opportunity employer committed to the diversity of our workforce. We promote an inclusive work environment that creates feel-good moments for everyone. McDonald’s provides reasonable accommodations to qualified individuals with disabilities as part of the application or hiring process or to perform the essential functions of their job. If you need assistance accessing or reading this job posting or otherwise feel you need an accommodation during the application or hiring process, please contact [email protected]. Reasonable accommodations will be determined on a case-by-case basis.

McDonald’s provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Nothing in this job posting or description should be construed as an offer or guarantee of employment.

Qualifications

Additional Information

Company Description

Job Description

Job Description:

Company Description:

McDonald’s growth strategy, Accelerating the Arches, encompasses all aspects of our business as the leading global omni-channel restaurant brand. As the consumer landscape shifts we are using our competitive advantages to further strengthen our brand. One of our core growth strategies is to Double Down on the 3Ds (Delivery, Digital and Drive Thru). McDonald’s will accelerate technology innovation so 65M+ customers a day will experience a fast, easy experience, whether at one of our 25,000 and growing Drive thrus, through McDelivery, dine-in or takeaway.

McDonald’s Global Technology is here to power tomorrow’s feel-good moments.

That’s why you’ll find us at the forefront of transformative technology, exploring new and innovative ways to serve our millions of customers and spread happiness one delicious Hot Fudge Sundae-dipped fry at a time. Using AI, robotics and emerging tech, we’re digitizing the Golden Arches. Combine that with our unparalleled global scale, and we’re reshaping all areas of the business, industry and every community that is home to a McDonald’s restaurant. We face complex tech challenges every day. But that’s where our diverse and talented teams come in. They’re made up of the best and brightest from all over the globe, and they thrive in the space where feel-good meets fast-paced.

Check out the McDonald’s  Global Technology Technical Blog to learn how technology and our global team are directly enabling the Accelerating the Arches strategy.

Department Overview

The Senior Analyst, Cyber Defense – Penetration Testing, is a technical role focused on proactive identification of vulnerabilities through offensive security testing. The ideal candidate should be a trusted adversary with expertise in offensive security methodologies to help lead the battle-hardening of McDonald's information assets worldwide. This role will require the ability to lead and execute application, cloud, and network penetration testing assessments. This role also regularly collaborates with technical and business stakeholders across the globe to ensure our senior leadership makes informed, risk-based decisions.

Duties

• Lead evaluations of network, application, cloud, and mobile applications.
• Identify vulnerabilities and exposure within enterprise networks, systems, and applications by leading offensive security engagements.
• Perform technical (evaluation of technology) and non-technical (evaluation of people and operations) risk and vulnerability assessments of relevant technology focus areas.
• Build technical documents, reports, findings from the analysis, summaries, and other situational awareness information for relevant collaborators.
• Work alongside various departments within McDonald’s to strengthen threat response and minimize attack surface across people, processes, and technology.
• Analyze industry threat trends and regularly remain updated with ongoing adversarial activity to identify tactics, techniques, and procedures for emulation.
• Exploit embedded systems, web and mobile apps, cloud platforms, office, and restaurant digital networks.
• Produce basic scripts for proof-of-concepts and automations.
• Perform code review for supporting application assessments.
• Regularly update management and collaborators on the progress of projects, ensuring timely and effective communication.
• Train others and act as a technical lead to help upskill the team.

Qualifications

• Bachelor's degree or equivalent technical experience in offensive and defensive cybersecurity positions.
• 3-5 years of experience in technical offensive cybersecurity positions (e.g., ethical hacking, penetration testing, etc.)
• Understanding the purpose and utilization of frameworks, such as MITRE ATT&CK and the Cyber Kill Chain.
• Excellent written and verbal communication/presentation skills to effectively describe assessment details and technical analysis.
• Advanced ability to manage multiple concurrent workstreams and competing priorities.
• Work within a global/multinational enterprise with flexible schedule accommodations for meetings, engagements, and operations.
• Extended experience with technical writing and demonstrating various creative communication mechanisms to diverse audiences.
• Working knowledge of networking and web protocols (e.g., TCP/UDP, SSL/TLS, Wi-Fi protocols, routing, HTTP/S, REST/SOAP APIs, etc.).
• Understanding of Windows/Active Directory/Linux systems administration and attack surface.
• Ability to read and write basic scripts (Python, PowerShell, Go, C, C++, C#, JavaScript, etc.).

Desired skills

• Master’s degree or comparable technical experience in offensive and defensive cybersecurity roles.
• 1-2 years of extra experience in related technical cybersecurity positions (e.g., incident response, security operations, detection engineering, etc.).
• Professional credentials, such as OSCP, OSCE, OSEP, OSWE, GWAPT, GPEN, GXPN, GRTP, CRTO, PNPT, or comparable.
• Experience delivering and leading penetration testing activities, red teaming, mobile, and web application assessments, etc., to various customers concurrently.
• Proficiency in working with and using commercial and open-source offensive security tools, including C2, Breach and Attack Simulations (BAS), External Attack Surface Management (EASM), and similar services.
• Exposure to managing/using enterprise defensive security services such as EDR, SIEM, Email Gateway, and SOAR.

Compensation

Bonus Eligible: Yes

Long - Term Incentive: YES

Benefits Eligible: Yes

Salary Range

The expected salary range for this role is $138,207.00 - $172,758.00 per year

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we may also consider your experience, and other job-related factors.

Additional Information:

Benefits eligible: This position offers health and welfare benefits, including but not limited to comprehensive health insurance, which includes medical, prescription drug, mental health, dental and vision coverage, as well as life insurance. This position offers  a 401(k) plan, adoption assistance program, educational assistance program, flexible ways of working, and time off policies (including sick leave, parental leave, and vacation/PTO). Eligibility requirements apply to some benefits and may depend on job classification and length of employment.

Bonus eligible: This position is eligible for a bonus, calculated based on individual and company performance.

Long term Incentive eligible: This position is eligible for stock or other equity grants pursuant to McDonald’s long-term incentive plan.

McDonald’s is an equal opportunity employer committed to the diversity of our workforce. We promote an inclusive work environment that creates feel-good moments for everyone. McDonald’s provides reasonable accommodations to qualified individuals with disabilities as part of the application or hiring process or to perform the essential functions of their job. If you need assistance accessing or reading this job posting or otherwise feel you need an accommodation during the application or hiring process, please contact [email protected]. Reasonable accommodations will be determined on a case-by-case basis.

McDonald’s provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Nothing in this job posting or description should be construed as an offer or guarantee of employment.

Qualifications

Additional Information

Company Description

Job Description

Job Description:

Company Description:

McDonald’s growth strategy, Accelerating the Arches, encompasses all aspects of our business as the leading global omni-channel restaurant brand. As the consumer landscape shifts we are using our competitive advantages to further strengthen our brand. One of our core growth strategies is to Double Down on the 3Ds (Delivery, Digital and Drive Thru). McDonald’s will accelerate technology innovation so 65M+ customers a day will experience a fast, easy experience, whether at one of our 25,000 and growing Drive thrus, through McDelivery, dine-in or takeaway.

McDonald’s Global Technology is here to power tomorrow’s feel-good moments.

That’s why you’ll find us at the forefront of transformative technology, exploring new and innovative ways to serve our millions of customers and spread happiness one delicious Hot Fudge Sundae-dipped fry at a time. Using AI, robotics and emerging tech, we’re digitizing the Golden Arches. Combine that with our unparalleled global scale, and we’re reshaping all areas of the business, industry and every community that is home to a McDonald’s restaurant. We face complex tech challenges every day. But that’s where our diverse and talented teams come in. They’re made up of the best and brightest from all over the globe, and they thrive in the space where feel-good meets fast-paced.

Check out the McDonald’s Global Technology Technical Blog to learn how technology and our global team are directly enabling the Accelerating the Arches strategy.

Department Overview

As an L2 Response Analyst in the Security Operations Center (SOC), you use defensive strategies and data from multiple sources to detect, analyze, and report cybersecurity incidents. You help protect McDonald's information assets. You support the Incident Response process, handle crisis situations, and reduce immediate and future cyber risks. Your skills in security operations, event monitoring, and incident handling are essential. This position is part of Global Cyber Security (GCS), which manages our Cyber Defense & Incident Response program and vital services, helping leadership make informed risk decisions.

In collaboration with the Incident Response and Cyber Defense teams, you will contribute to long-term projects that improve our security posture. Our team is expanding quickly, and joining McDonald's means embracing big ideas daily while building a career that makes a global impact. We focus deeply on customers and strive to be industry leaders.

McDonald's or equivalent experience is investing heavily in technology to drive our growth. We are looking at how to use technology to improve the customer experience and build new customer experiences. We are also exploring technologies that can help us reduce or eliminate repetitive tasks and make employees’ jobs more exciting and rewarding. With all the new projects and initiatives, it is an exciting time to be on the cybersecurity team, helping to make a safer and Better McDonald's.

Duties

• Continuously monitor and analyze system activity using security operations tools to identify malicious activity.
• Characterize and analyze network traffic and logs to identify potential threats to McDonald’s assets.
• Examine network alerts from multiple sources across the enterprise to identify their root cause.
• Provide timely detection, identification, and analysis of possible attacks and intrusions, differentiating them from benign activities.
• Collaborate with the Incident Response (IR) team, market partners, and SOC to validate security events and offer tuning feedback.
• Perform event correlation to gain situational awareness and assess the efficiency of observed attacks.
• Perform security operations along with incident response trend analysis and reporting.
• Assist in constructing signatures for defense network tools in response to new or observed threats.
• Assist in eDiscovery and Forensic investigations.
• Monitor external data sources to stay informed about cyber defense threat conditions.
• Provide cybersecurity advice to leadership based on major threats and vulnerabilities.
• Collaborate with collaborators to resolve computer security incidents and ensure vulnerability compliance.

Qualifications

The ideal candidate for this role should have a strong grasp of cybersecurity methods, cloud platforms, detection and response systems, and incident management processes (containment, eradication, recovery, and lessons learned). They should be proficient in following defined incident response playbooks and procedures, demonstrate keen attention to detail, and collaborate effectively with global cross-functional teams. The candidate must have:

• Proficiency in computer networking concepts, protocols, and network security methodologies.
• Strong capability to assess cyber threats and vulnerabilities.
• Competence in authentication, authorization, and access control methods.
• Proficiency in applying intrusion detection methodologies and techniques for detecting host and network-based intrusions.
• Comprehensive understanding of system and application security threats and weaknesses.
• In-depth knowledge of network attacks and how they relate to threats and vulnerabilities.
• Proficiency in adversarial tactics, techniques, and procedures.
• Comprehensive knowledge of the stages of a cyber attack.
• Proficiency with Windows, MacOS, and/or Linux operating systems.

Minimum Requirements

• Bachelor’s degree or equivalent experience in Computer Science, Cybersecurity, Information Technology, Software Engineering, Information Systems, or Computer Engineering.
• 2+ years of experience working in a security operations or incident response role.

Desired Skills:

• Professional certification such as GIAC, GCIH, GCIA.
• Experience working with Incident Response Playbooks.
• Experience working with case management tools, SOAR, email security solutions, SIEM, and EDR technologies.
• Experience with network/data analysis, packet capture analysis, malware detection, custom intrusion signature development, and advanced information assurance.
• Experience developing automation through scripting languages such as Python.

Compensation

Bonus Eligible: YES

Long - Term Incentive: NO

Benefits Eligible: YES

Salary Range

The expected salary range for this role is $104,482.00 - $130,602.00 per year

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we may also consider your experience, and other job-related factors.

Additional Information:

(The position offers health and welfare benefits, including but not limited to comprehensive health insurance, which includes medical, prescription drug, mental health, dental and vision coverage, as well as life insurance.)

Benefits eligible: This position offers health and welfare benefits, a 401(k) plan, adoption assistance program, educational assistance program, flexible ways of working, and time off policies (including sick leave, parental leave, and vacation/PTO). Eligibility requirements apply to some benefits and may depend on job classification and length of employment.

Bonus eligible: This position is eligible for a bonus, calculated based on individual and company performance.

McDonald’s is an equal opportunity employer committed to the diversity of our workforce. We promote an inclusive work environment that creates feel-good moments for everyone. McDonald’s provides reasonable accommodations to qualified individuals with disabilities as part of the application or hiring process or to perform the essential functions of their job. If you need assistance accessing or reading this job posting or otherwise feel you need an accommodation during the application or hiring process, please contact [email protected]. Reasonable accommodations will be determined on a case-by-case basis.

McDonald’s provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Nothing in this job posting or description should be construed as an offer or guarantee of employment.

Qualifications

Additional Information

Job Description:

Company Description:

McDonald’s growth strategy, Accelerating the Arches, encompasses all aspects of our business as the leading global omni-channel restaurant brand. As the consumer landscape shifts we are using our competitive advantages to further strengthen our brand. One of our core growth strategies is to Double Down on the 3Ds (Delivery, Digital and Drive Thru). McDonald’s will accelerate technology innovation so 65M+ customers a day will experience a fast, easy experience, whether at one of our 25,000 and growing Drive thrus, through McDelivery, dine-in or takeaway.

McDonald’s Global Technology is here to power tomorrow’s feel-good moments.

That’s why you’ll find us at the forefront of transformative technology, exploring new and innovative ways to serve our millions of customers and spread happiness one delicious Hot Fudge Sundae-dipped fry at a time. Using AI, robotics and emerging tech, we’re digitizing the Golden Arches. Combine that with our unparalleled global scale, and we’re reshaping all areas of the business, industry and every community that is home to a McDonald’s restaurant. We face complex tech challenges every day. But that’s where our diverse and talented teams come in. They’re made up of the best and brightest from all over the globe, and they thrive in the space where feel-good meets fast-paced.

Check out the McDonald’s  Global Technology Technical Blog to learn how technology and our global team are directly enabling the Accelerating the Arches strategy.

Department Overview

The Commercial Product & Platform vision develops global technology products and platforms that delight ourcustomers and enable our crews to operate our restaurants efficiently and effectively.
The Senior Manager Tech Lead for Restaurant Technology will be responsible for the technical direction, strategy,overall deployment and adoption of versions of our POS software within our restaurants.

Duties

Accountabilities & Responsibilities

• Develop a technical vision and strategy for restaurant products, with a particular emphasis on McDonald’s Point of Sale.
• Drive a technical direction for the product and lead a development squad.
• Support vital transformation initiatives to update McDonald’s POS and decrease complexity and deployment time.
• Attend all squad level ceremonies and act as the leader of the Software Development Engineers (SDE’s) of the respective squad.
• Lead the output (quality and efficiency) of external vendor squads to ensure they are delivering to the standards required by McDonald’s.
• Ensure the code development is in line with the architectural, quality, and security standards and practices.
• Maintain documentation standards for all software shipped by the squad.
• Answer technical questions from the squad and stay accountable for technical solutioning.
• Accountable for deployment of new features including QA, push to production, and defect remediation.

Mentor junior TLs when applicable

• Assist and be the subject matter authority on features and capabilities to our development partners and other product teams to ensure alignment.
• Coordinate and/or implement plans to ensure that technical solutions meet the needs of the business.
• Build and implement optimization experiments to validate and optimize features adoption.
• Provide leadership to team members and peers by collaborating and clearly sharing ideas with senior management, peers, and others. Identify and start projects, lead resources, resolve issues, and hold yourself and the team accountable for results.
• Serve as a technical subject matter professional for junior configurators, providing on-the-job mentoring/training, assisting with configuration development, and reviewing work products.

Qualifications

• Bachelor’s degree in Computer Science, Engineering, or a related field, or equivalent experience
• 5+ years of technology experience required, .net experienced preferred
• Expertise on McDonalds POS system preferred
• 3+ years of Agile Product Management experience, preferably on customer-facing products leading agiledevelopment teams
• Significant software development experience, with knowledge of Agile software development processes
• Experience teaming up with team members across an at-scale, complex, global matrixed org setup
• Excellent understanding of latest development technologies
• Experiences with code refactoring, design patterns, iterative development, continuous deployment, highlyscalable applications, and application security
• Experience in Agile Development, application of Agile techniques and delivery practices
• Encourages Agile methodologies adoption to ensure dedicated attitude in product teams
• Strong communication skills with ability to explain complex technical decisions to non-technical collaborators
• A bias toward action and incremental improvements
• Strong quantitative analysis skills, analytics approach and skills in research and analysis
• A passion for driving an improved customer experience as well as a passion for improving operations
• A love of new technologies and the drive to find ways to implement better tools and processes
• Strong ability to speak to, as well as collaborate with, engineers, project managers, corporate leadership, andpartners
• Experience leading multi-functional teams and managing indirect reports to achieve organizational goals
• Experience and expertise in project and product planning, including product definition, feature prioritization,trade-off processes, and roadmap creation
• Curious, committed, and a self-starter with a strong preference for taking initiative; Demonstrated history ofachieving results
• Customer-centric approach with a passion for understanding consumer behavior, trends, and opportunitiesfor innovation

Compensation

Benefits eligible: This position offers health and welfare benefits, a 401(k) plan, adoption assistance program, educational assistance program, flexible ways of working, and time off policies (including sick leave, parental leave, and vacation/PTO). Eligibility requirements apply to some benefits and may depend on job classification and length of employment.

Bonus eligible: This position is eligible for a bonus, calculated based on individual and company performance.

Long term Incentive eligible: This position is eligible for stock or other equity grants pursuant to McDonald’s long-term incentive plan.

McDonald’s is an equal opportunity employer committed to the diversity of our workforce. We promote an inclusive work environment that creates feel-good moments for everyone. McDonald’s provides reasonable accommodations to qualified individuals with disabilities as part of the application or hiring process or to perform the essential functions of their job. If you need assistance accessing or reading this job posting or otherwise feel you need an accommodation during the application or hiring process, please contact [email protected]. Reasonable accommodations will be determined on a case-by-case basis.

McDonald’s provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Nothing in this job posting or description should be construed as an offer or guarantee of employment.

Salary Range

The expected salary range for this role is $152,678.00 - $190,847.00 per year

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we may also consider your experience, and other job-related factors.

Additional Information:

(The position offers health and welfare benefits, including but not limited to comprehensive health insurance, which includes medical, prescription drug, mental health, dental and vision coverage, as well as life insurance.)

Benefits eligible: This position offers health and welfare benefits, a 401(k) plan, adoption assistance program, educational assistance program, flexible ways of working, and time off policies (including sick leave, parental leave, and vacation/PTO). Eligibility requirements apply to some benefits and may depend on job classification and length of employment.

Bonus eligible: This position is eligible for a bonus, calculated based on individual and company performance.

Long term Incentive eligible: This position is eligible for stock or other equity grants pursuant to McDonald’s long-term incentive plan.

McDonald’s is an equal opportunity employer committed to the diversity of our workforce. We promote an inclusive work environment that creates feel-good moments for everyone. McDonald’s provides reasonable accommodations to qualified individuals with disabilities as part of the application or hiring process or to perform the essential functions of their job. If you need assistance accessing or reading this job posting or otherwise feel you need an accommodation during the application or hiring process, please contact [email protected]. Reasonable accommodations will be determined on a case-by-case basis.

McDonald’s provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Nothing in this job posting or description should be construed as an offer or guarantee of employment.

Job Description:

Company Description:

McDonald’s is proud to be one of the most recognized brands in the world, with restaurants in over 100 countries that serve 70 million customers daily. As the global leader in the foodservice industry, our legacy of innovation and hard work continues to drive us.

From drive-thru updates to delivery to mobile order and pay, we are innovating quickly and growing. Joining McDonald's means thinking big and preparing for a career that can have influence around the world.

At McDonald’s, we see every day as a chance to create a positive impact. We lead through our values centered on inclusivity, service, integrity, community, and family. From the support of Ronald McDonald House Charities to our Youth Opportunity project and sustainability initiatives, our values keep us dedicated to using our scale for good: good for our customers, people, industry, and the planet. We also offer outstanding benefits including a sabbatical program, tuition assistance, and flexible work arrangements.

We are an equal opportunity employer committed to the diversity of our crew members, staff, operators, and suppliers. We promote an inclusive work environment that creates feel-good moments for everyone. We are interested in people who enhance our company culture: Does this role interest you? We encourage you to apply even if you don’t meet every single requirement!

Department Overview

As an L3 Response Analyst in the Security Operations Center (SOC), you apply defensive techniques and information from multiple sources to detect, analyze, and report cybersecurity incidents. You help protect McDonald's information assets. You support Incident Response, handle crisis situations, and reduce both immediate and potential cyber threats. Your knowledge of security operations, event monitoring, eDiscovery, forensics, and incident response is essential. This role is part of Global Cyber Security (GCS), which manages our Cybersecurity Defense & Incident Response program and critical services. It ensures leadership receives informed, risk-based insights.

Working within the Incident Response team and coordinating with other Cyber Defense teams to identify and report on security incidents as they occur and overseeing end-to-end remediation. Activities will include triaging security events, network and endpoint analysis, malware reverse engineering, threat hunting, vulnerability-related blocking issues, and resolving security incidents from detection to remediation. As part of the Security Defense team, you will create and implement standard operating procedures, playbooks, and processes to help streamline response monitoring, investigations, and analysis research. The role works directly within GCS, the organization responsible for our Cybersecurity Defense & Incident Response program and critical services, ensuring our leadership makes informed risk-based decisions.

Duties

The ideal candidate must have strong knowledge of cybersecurity practices, cloud platforms, detection and response systems, and all incident‑handling phases (containment, eradication, recovery, and lessons learned). They must follow and promote established incident response playbooks and procedures, work accurately, and collaborate effectively with global cross‑functional teams.

Required competencies:

• Advanced understanding of computer networking concepts, protocols, and network security methods.
• Solid experience assessing and reducing cyber threats and vulnerabilities.
• Advanced skills in authentication, authorization, and access control.
• Ability to apply and develop intrusion detection methods for host- and network-based threats.
• Strong knowledge of system and application security risks and the ability to develop and implement mitigation measures.
• Broad awareness of network attacks, related threats and vulnerabilities, and the ability to define countermeasures.
• Expertise in adversarial tactics, techniques, and procedures, with the ability to anticipate and neutralize them.
• Proficiency in eDiscovery and forensic investigations, including evidence collection, preservation, analysis, and presentation.
• Deep understanding of cyber‑attack phases and the ability to design defense strategies for each stage.
• Skill in Windows, MacOS, and/or Linux, including advanced security setup and troubleshooting.
• Experience mentoring junior analysts and supporting their skill development.
• Ability to design and implement advanced threat detection and response strategies.
• Skill in presenting detailed information and recommendations to senior management.

Responsibilities:

• Continuously monitor and analyze system activity with security operations tools to detect malicious behavior.
• Analyze network traffic and logs to identify threats to McDonald’s assets.
• Provide timely detection, identification, and analysis of potential attacks, distinguish threats from normal activity, and review tuning recommendations.
• Work with key collaborators to validate security events and support incident remediation.
• Perform event correlation for situational awareness and attack assessment.
• Conduct security operations and incident response trend analysis and reporting.
• Perform eDiscovery and forensic investigations to support incident investigations.
• Mentor analysts to support performance and growth aligned with team and organizational objectives.
• Develop and execute remediation plans based on incident response requirements.
• Support threat hunting across market networks by identifying IOCs and evidence of compromise.
• Lead and mentor junior analysts to strengthen team capability.

Minimum Requirements:

• Bachelor’s degree or equivalent experience in Computer Science, Cybersecurity, IT, Software Engineering, Information Systems, or Computer Engineering.
• 5+ years of experience in security operations or incident response, with a focus on forensic capabilities.

Desired Skills:

• Certifications such as GIAC, GCIH, GCIA, ITIL, GCFE, or GCFA.
• Familiarity with the NIST Risk Management Framework, NIST Cybersecurity Framework, and Cyber Kill Chain.
• Experience with case management platforms, SOAR, email protection, SIEM, EDR tools, and forensic tools (Autopsy, Velociraptor, Ghidra).
• Experience working with large, complex multinational organizations.
• Experience developing automation with scripting languages such as Python.

Qualifications

The ideal candidate must have strong knowledge of cybersecurity practices, cloud platforms, detection and response systems, and all incident‑handling phases (containment, eradication, recovery, and lessons learned). They must follow and promote established incident response playbooks and procedures, work accurately, and collaborate effectively with global cross‑functional teams.

Required competencies:

• Advanced understanding of computer networking concepts, protocols, and network security methods.
• Solid experience assessing and reducing cyber threats and vulnerabilities.
• Advanced skills in authentication, authorization, and access control.
• Ability to apply and develop intrusion detection methods for host- and network-based threats.
• Strong knowledge of system and application security risks and the ability to develop and implement mitigation measures.
• Broad awareness of network attacks, related threats and vulnerabilities, and the ability to define countermeasures.
• Expertise in adversarial tactics, techniques, and procedures, with the ability to anticipate and neutralize them.
• Proficiency in eDiscovery and forensic investigations, including evidence collection, preservation, analysis, and presentation.
• Deep understanding of cyber‑attack phases and the ability to design defense strategies for each stage.
• Skill in Windows, MacOS, and/or Linux, including advanced security setup and troubleshooting.
• Experience mentoring junior analysts and supporting their skill development.
• Ability to design and implement advanced threat detection and response strategies.
• Skill in presenting detailed information and recommendations to senior management.

Responsibilities:

• Continuously monitor and analyze system activity with security operations tools to detect malicious behavior.
• Analyze network traffic and logs to identify threats to McDonald’s assets.
• Provide timely detection, identification, and analysis of potential attacks, distinguish threats from normal activity, and review tuning recommendations.
• Work with key collaborators to validate security events and support incident remediation.
• Perform event correlation for situational awareness and attack assessment.
• Conduct security operations and incident response trend analysis and reporting.
• Perform eDiscovery and forensic investigations to support incident investigations.
• Mentor analysts to support performance and growth aligned with team and organizational objectives.
• Develop and execute remediation plans based on incident response requirements.
• Support threat hunting across market networks by identifying IOCs and evidence of compromise.
• Lead and mentor junior analysts to strengthen team capability.

Minimum Requirements:

• Bachelor’s degree or equivalent experience in Computer Science, Cybersecurity, IT, Software Engineering, Information Systems, or Computer Engineering.
• 5+ years of experience in security operations or incident response, with a focus on forensic capabilities.

Desired Skills:

• Certifications such as GIAC, GCIH, GCIA, ITIL, GCFE, or GCFA.
• Familiarity with the NIST Risk Management Framework, NIST Cybersecurity Framework, and Cyber Kill Chain.
• Experience with case management platforms, SOAR, email protection, SIEM, EDR tools, and forensic tools (Autopsy, Velociraptor, Ghidra).
• Experience working with large, complex multinational organizations.
• Experience developing automation with scripting languages such as Python.

Compensation

Bonus Eligible: YES

Long - Term Incentive: YES

Benefits Eligible: YES

Salary Range

The expected salary range for this role is $127,332.00 - $159,165.00 per year

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we may also consider your experience, and other job-related factors.

Additional Information:

(The position offers health and welfare benefits, including but not limited to comprehensive health insurance, which includes medical, prescription drug, mental health, dental and vision coverage, as well as life insurance.)

Benefits eligible: This position offers health and welfare benefits, a 401(k) plan, adoption assistance program, educational assistance program, flexible ways of working, and time off policies (including sick leave, parental leave, and vacation/PTO). Eligibility requirements apply to some benefits and may depend on job classification and length of employment.

McDonald’s is an equal opportunity employer committed to the diversity of our workforce. We promote an inclusive work environment that creates feel-good moments for everyone. McDonald’s provides reasonable accommodations to qualified individuals with disabilities as part of the application or hiring process or to perform the essential functions of their job. If you need assistance accessing or reading this job posting or otherwise feel you need an accommodation during the application or hiring process, please contact [email protected]. Reasonable accommodations will be determined on a case-by-case basis.

McDonald’s provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Nothing in this job posting or description should be construed as an offer or guarantee of employment.

Job Description:

Company Description:

McDonald’s is proud to be one of the most recognized brands in the world, with restaurants in over 100 countries that serve 70 million customers daily. As the global leader in the foodservice industry, our legacy of innovation and hard work continues to drive us.

From drive-thru updates to delivery to mobile order and pay, we are innovating quickly and growing. Joining McDonald's means thinking big and preparing for a career that can have influence around the world.

At McDonald’s, we see every day as a chance to create a positive impact. We lead through our values centered on inclusivity, service, integrity, community, and family. From the support of Ronald McDonald House Charities to our Youth Opportunity project and sustainability initiatives, our values keep us dedicated to using our scale for good: good for our customers, people, industry, and the planet. We also offer outstanding benefits including a sabbatical program, tuition assistance, and flexible work arrangements.

We are an equal opportunity employer committed to the diversity of our crew members, staff, operators, and suppliers. We promote an inclusive work environment that creates feel-good moments for everyone. We are interested in people who enhance our company culture: Does this role interest you? We encourage you to apply even if you don’t meet every single requirement!

Department Overview

This opportunity is part of the Global Technology Infrastructure & Operations team (GTIO). Our mission is to deliver modern and relevant technology that supports how McDonald’s works. We provide outstanding foundational technology products and services. These include Global Networking, Cloud, End User Computing, and IT Service Management. Our goal is to offer an engaging, relevant, and simple experience for our customers.

Reporting to the Senior Director, Global Cloud Infrastructure & Operations, and collaborating with the full technology leadership team, the GTIO Director, Global Cloud Operations & SRE, will foresee and address both strategic and tactical requirements for McDonald’s Cloud Platform Engineering and Site Reliability Engineering teams. You will engage with diverse collaborators worldwide.

This is a great opportunity for an experienced technology leader to help build and champion the transformation of infrastructure practices and standards for the entire McDonald’s environment.

Duties

• Lead the Cloud Enterprise Operations and SRE teams, providing strategic vision while balancing near-term deliverables.
• Mentor, manage, and hire a high-performing team of managers and engineering professionals. Set clear priorities to achieve enterprise goals and critical metrics.
• Develop and deliver a cohesive vision, strategy, and roadmaps for SRE and Operations in partnership with cross-functional teams, including Cloud Security, Global Technology Risk Management, Consumer Products and Platforms, Restaurant Technology, Markets, and other external collaborators.
• Effectively manage vendor selection, SLAs, and relationships with Managed Service Providers for Azure, AWS, and GCP.
• Understand McDonald's current landscape of tools, processes, standards, automation, monitoring, etc., as input to the vision for the evolution of the platform.
• Lead assessments and vendor selections to develop and deploy innovative platform tools and services, spanning beyond traditional technology to deliver value.
• Partner with product managers passionate about technology, system designers, and developers. Use Site Reliability Engineering principles to enhance reliability. Lower incident response times and manage growing workloads while keeping support costs stable.
• Supervise and ensure the accuracy, quality, security, and usability of all infrastructure platforms.
• Maintain a strategic focus while retaining an appropriate level of hands-on management.
• Collaborate with business leaders, professionals managing technical products, and architects to assess the long-term viability of systems/products, from business and technology standpoints.
• Communicate ideas effectively, verbally and in writing, to a wide range of audiences, including Directors, Senior Directors, and VPs. Foster a constructive dialogue, harmonize discordant views, and lead the resolution of issues.
• Decompose significantly sophisticated problems into straightforward solutions. Consistently bring strong, data-driven business and technical judgment to decisions.
• Identify core problems or opportunities within business processes. Understand the root cause and impacts for the project and other teams.
• Eliminate obstacles to allow teams to operate autonomously. Encourage team members to actively recognize gaps and opportunities (e.g., services, workflows, tooling) inside or across markets and other sections of the organization.

Qualifications

• Proven experience leading all aspects of technical products from unclear problem statements through goal clarification, opportunity assessment, tradeoff management, and idea evaluation using agile and creative methods with internal and external collaborators.
• Experienced in managing technical priorities tied to Operations practices and driving strategic architectural initiatives.
• Demonstrated success delivering SRE technology and infrastructure projects that reduce cost, improve reliability, and shorten incident response times.
• Established track record of building and scaling high‑performing technical teams, including product managers, architects, and engineers.
• Skilled in managing collaborator expectations, resolving conflict, and proactively addressing issues that may impact the function.
• Strong analytical and quantitative abilities, using data and metrics to support assumptions, define product strategy, and measure success and value realization.
• Excellent written communication, presentation, and interpersonal skills, with the ability to clearly convey complex ideas in business‑appropriate language.
• Experience negotiating contracts and managing suppliers to deliver high‑quality products or services on time and on budget.
• Highly skilled in evaluating information from multiple sources, coordinating relationships, and leading engagements with diverse global vendors and partners.
• Creates environments of belonging and elevates others through engaged, high‑performing teams.

• Experience managing cloud‑delivered infrastructure (IaaS) and cloud platforms (PaaS).

• Preferred Qualifications & Experience

• Experience with Cloud platform build patterns, vendor platform capabilities, and deployment of cloud tools and technologies.
• Proven ability to influence and collaborate across global product and platform engineering teams.
• Demonstrated capability to coordinate and navigate within globally distributed organizations to drive results.
• Strong background owning and delivering high‑load digital platforms and infrastructure with measurable outcomes.
• Deep understanding of global market complexities and regional differences.
• Experience managing chargebacks, program P&L, and developing/managing financial forecasts to communicate ROI and spend rate.
• At least 10 years of relevant professional experience with a bachelor’s degree in computer science, engineering, or technology, OR at least 3 years of relevant experience with a master’s degree.
• 8+ years of technology capability implementation and deployment across areas such as infrastructure leadership, service management, operations, engineering, security, and business relationship management.
• 5+ years in leadership positions, including managing employee teams.
• Experience leading technical teams responsible for strategically important products or product suites.
• Experience influencing senior executives (VP, SVP) and setting expectations for major cross‑functional initiatives.

Compensation

Bonus Eligible: YES

Long - Term Incentive: YES

Benefits Eligible: YES

Salary Range

The expected salary range for this role is $178,121.00 - $222,651.00 per year

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we may also consider your experience, and other job-related factors.

Additional Information:

(The position offers health and welfare benefits, including but not limited to comprehensive health insurance, which includes medical, prescription drug, mental health, dental and vision coverage, as well as life insurance.)

Benefits eligible: This position offers health and welfare benefits, a 401(k) plan, adoption assistance program, educational assistance program, flexible ways of working, and time off policies (including sick leave, parental leave, and vacation/PTO). Eligibility requirements apply to some benefits and may depend on job classification and length of employment.

McDonald’s is an equal opportunity employer committed to the diversity of our workforce. We promote an inclusive work environment that creates feel-good moments for everyone. McDonald’s provides reasonable accommodations to qualified individuals with disabilities as part of the application or hiring process or to perform the essential functions of their job. If you need assistance accessing or reading this job posting or otherwise feel you need an accommodation during the application or hiring process, please contact [email protected]. Reasonable accommodations will be determined on a case-by-case basis.

McDonald’s provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Nothing in this job posting or description should be construed as an offer or guarantee of employment.

Job Description:

Company Description:

McDonald’s growth strategy, Accelerating the Arches, encompasses all aspects of our business as the leading global omni-channel restaurant brand. As the consumer landscape shifts we are using our competitive advantages to further strengthen our brand. One of our core growth strategies is to Double Down on the 3Ds (Delivery, Digital and Drive Thru). McDonald’s will accelerate technology innovation so 65M+ customers a day will experience a fast, easy experience, whether at one of our 25,000 and growing Drive thrus, through McDelivery, dine-in or takeaway.

McDonald’s Global Technology is here to power tomorrow’s feel-good moments.

That’s why you’ll find us at the forefront of transformative technology, exploring new and innovative ways to serve our millions of customers and spread happiness one delicious Hot Fudge Sundae-dipped fry at a time. Using AI, robotics and emerging tech, we’re digitizing the Golden Arches. Combine that with our unparalleled global scale, and we’re reshaping all areas of the business, industry and every community that is home to a McDonald’s restaurant. We face complex tech challenges every day. But that’s where our diverse and talented teams come in. They’re made up of the best and brightest from all over the globe, and they thrive in the space where feel-good meets fast-paced.

Check out the McDonald’s  Global Technology Technical Blog to learn how technology and our global team are directly enabling the Accelerating the Arches strategy.

Department Overview

McDonald’s new growth strategy, Accelerating the Arches, encompasses all aspects of our business as the leading global omni-channel restaurant brand. As the consumer landscape shifts, we are using our competitive advantages to further strengthen our brand. One of our core growth strategies is to Double Down on the 4Ds (Delivery, Digital, Drive Thru, and Development). Our growth pillars emphasize the critical role technology plays as the best-in-class, global omni-channel restaurant brand. Technology enables the organization through digital technologies, and improving the customer, crew, and employee experience each and every day.

Leading the security of our business is the Global Cyber Security (GCS) organization made up of leading practitioners who partner with the enterprise and provide security for the next set of groundbreaking opportunities business. We take on the highest security challenges for McDonalds – driving security platforms, enabling McDonalds to do business securely, and helping continuously mature secure practices for McDonalds all while improving operational effectiveness. GCS provides access to compelling career paths for aspiring technologists. It’s bonus points when you get to see your family and friends using the tech you secure at their favorite McDonald’s restaurant.

Job Summary

As a Full Stack Engineer III on our Identity and Access Engineering team, you will report to the Senior Engineering Manager. This role will lead to the architectural transformation of our custom IAM solution. The ideal candidate will bring deep expertise in Azure cloud services, microservices design, and API integration—particularly with platforms like Saviynt—and will play a key role in designing scalable IAM solutions that support access governance, role-based access control (RBAC), and separation of duties (SOD).

The ideal candidate will have a deep understanding of IAM principles, strong technical expertise, and the ability to collaborate across teams to enhance our overall cybersecurity posture.

The ideal candidate will bring a strong understanding of IAM principles, hands-on experience with C#, .NET, Azure native services, DevSecOps practices, and API integration—particularly with platforms like Saviynt along with the ability to collaborate effectively across cross-functional and global teams. This is an exciting opportunity to contribute to the evolution of a global IAM platform at the world’s largest restaurant company.

This is a strategic and hands-on role that requires strong technical leadership, architectural vision, and the ability to collaborate across engineering, security, and business teams.

Duties

• Lead the design, development, and deployment of custom Identity and Access Management (IAM) solutions using C#, .NET, and Azure technologies.
• Design, implement, and maintain scalable IAM solutions, including access governance, RBAC, and SOD.
• Design and oversee the integration of Saviynt APIs into our IAM platform to enhance identity governance and automation capabilities.
• Design and implement cloud-native solutions using Azure services including AKS, Azure Functions, Logic Apps, Event Grid, Service Bus, and API Management.
• Collaborate with software engineers, DevSecOps, and cybersecurity teams to ensure secure, compliant, and efficient solutions.
• Coordinate with development teams to ensure timely and high-quality delivery of software solutions.
• Build secure, scalable, and high-performance applications integrating IAM protocols such as SAML, OAuth 2.0, OpenID Connect, LDAP, and SCIM.
• Provide technical leadership and mentorship to development teams, including offshore partners.
• Design, implement, and maintain secure CI/CD pipelines using GitHub Actions, Azure DevOps, and Jenkins.
• Integrate security tools into the SDLC, including SAST, DAST, and SCA (e.g., Snyk).
• Manage secrets securely using Azure Key Vault and enforce secure coding practices.
• Support containerization using Docker and orchestration with Kubernetes.
• Participate in Agile ceremonies and contribute to sprint planning, backlog grooming, and technical reviews.
• Troubleshoot complex architectural and integration issues across distributed systems.
• Stay current with emerging IAM technologies and Azure services to drive continuous improvement.
• Communicate effectively with cross-functional teams including product owners, architects, QA engineers, and global stakeholders.

Qualifications

• Bachelor’s degree in computer science, Engineering, or a related field.
• 7+ years of professional experience in full stack development, preferably in IAM-focused environments.
• Strong expertise in Azure services: AKS, Azure Functions, Logic Apps, Event Grid, Service Bus, Azure Data Factory, Azure Cosmos DB, API Management, Azure AD, and Entra ID
• Strong hands-on experience with .NET Core/.NET Framework, C#, and web technologies (HTML, CSS, JavaScript,), SQL and NoSQL Databases.
• Experience with RESTful and SOAP APIs, and microservices design patterns.
• Experience with containerization and orchestration using Docker and Kubernetes.
• Experience integrating third-party IAM platforms such as Saviynt, SailPoint, or Okta via APIs.
• Deep understanding of IAM protocols and standards: OAuth 2.0, OpenID Connect, SAML, SCIM, LDAP.
• Experience with CI/CD tools: GitHub Actions, Azure DevOps, Jenkins.
• Experience with Git flow, branching strategies, and repository security configurations.
• Experience with deployment strategies like Blue-Green and Canary.
• Strong understanding of application security practices (Snyk, SAST, DAST and SCA)
• Excellent communication and stakeholder management skills.
• Relevant certifications such as Azure Solutions Architect Expert, Azure Security Engineer Associate, Microsoft Identity and Access Administrator Associate, CISSP are highly desirable

Compensation

Bonus Eligible: YES

Long - Term Incentive:YES

Benefits Eligible: YES

Salary Range

The expected salary range for this role is $138,207.00 - $172,758.00 per year

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we may also consider your experience, and other job-related factors.

Additional Information:

Benefits eligible: This position offers health and welfare benefits, including but not limited to comprehensive health insurance, which includes medical, prescription drug, mental health, dental and vision coverage, as well as life insurance. This position offers a 401(k) plan, adoption assistance program, educational assistance program, flexible ways of working, and time off policies (including sick leave, parental leave, and vacation/PTO). Eligibility requirements apply to some benefits and may depend on job classification and length of employment.

Bonus eligible: This position is eligible for a bonus, calculated based on individual and company performance.

Long term Incentive eligible: This position is eligible for stock or other equity grants pursuant to McDonald’s long-term incentive plan.

McDonald’s is an equal opportunity employer committed to the diversity of our workforce. We promote an inclusive work environment that creates feel-good moments for everyone. McDonald’s provides reasonable accommodations to qualified individuals with disabilities as part of the application or hiring process or to perform the essential functions of their job. If you need assistance accessing or reading this job posting or otherwise feel you need an accommodation during the application or hiring process, please contact [email protected]. Reasonable accommodations will be determined on a case-by-case basis.

McDonald’s provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Nothing in this job posting or description should be construed as an offer or guarantee of employment.

Company Description

Job Description

Job Description:

Company Description:

McDonald’s growth strategy, Accelerating the Arches, encompasses all aspects of our business as the leading global omni-channel restaurant brand. As the consumer landscape shifts we are using our competitive advantages to further strengthen our brand. One of our core growth strategies is to Double Down on the 3Ds (Delivery, Digital and Drive Thru). McDonald’s will accelerate technology innovation so 65M+ customers a day will experience a fast, easy experience, whether at one of our 25,000 and growing Drive thrus, through McDelivery, dine-in or takeaway.

McDonald’s Global Technology is here to power tomorrow’s feel-good moments.

That’s why you’ll find us at the forefront of transformative technology, exploring new and innovative ways to serve our millions of customers and spread happiness one delicious Hot Fudge Sundae-dipped fry at a time. Using AI, robotics and emerging tech, we’re digitizing the Golden Arches. Combine that with our unparalleled global scale, and we’re reshaping all areas of the business, industry and every community that is home to a McDonald’s restaurant. We face complex tech challenges every day. But that’s where our diverse and talented teams come in. They’re made up of the best and brightest from all over the globe, and they thrive in the space where feel-good meets fast-paced.

Check out the McDonald’s  Global Technology Technical Blog to learn how technology and our global team are directly enabling the Accelerating the Arches strategy.

Department Overview

This role is within the GTIO, dedicated to providing current and efficient technology that supports McDonald’s operations. We provide crucial technology services such as Global Networking, Cloud, End User Computing, and IT Service Management. Our aim is to consistently provide an engaging, important, and straightforward experience for our customers.

The Senior Cloud Security Architect role belongs to the Cloud Infrastructure and Operations within Global Technology Infrastructure & Operations. Working alongside cloud security engineering and product roles, this position reports into the Director of Cloud Security and delivers specialized expertise for present and upcoming planning, technical frameworks, models, and protocols. It engages closely with Cloud Platform Engineering teams (Operations, SRE, DevOps), Cloud Enablement Office as well as Enterprise Architecture and Engineering groups, to uphold a cohesive enterprise technology strategy and direction.

This is an excellent opportunity for an expert technology leader to help transform infrastructure and service management products. The work will affect the entire McDonald’s environment.

Duties

• Participate in architecture and build discussions that produce requirements.
• Interpret requirements and code in a manner that encourages re-use and maintainability.
• Interpret secure framework requirements and translate into significant cloud-based requirements that meet or exceed company policy and standards.
• Evaluate present cloud system builds and models compared to company security policy, standards, and well-architected frameworks, looking for ways to bring them in line with standards.
• Understand underlying technologies to build optimized, efficient templates/blueprints.
• Collaborate in an agile-based environment and provide good daily feedback on team stand-up calls.
• Work effectively in a sophisticated technical environment and embrace new technologies.
• Chip in to a well-informed cloud strategy and handle the adaptation process.
• Define new and/or consistently refine security reference architectures and patterns in accordance with company policies and standards.
• Understand key native cloud computing security measures and apply them in architecture builds.
• Use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
• Collaborate with Cloud DevSecOps and Operations teams to integrate security controls into cloud provisioning and DevOps lifecycle.
• Assist cloud consumers in adopting and adhering to reference architectures in support of security baselines.

Qualifications

• Willingness and ability to live the McDonald’s values every day: Serve, Inclusion, Integrity, Community, and Family.
• Ability to share ideas clearly and collaborate efficiently as a member of a team.
• Ability to think strategically and relate architectural decisions/recommendations to business needs.
• Demonstrated knowledge of cloud solution frameworks across one or more major cloud service providers (AWS, GCP, Azure).
• Proven understanding of implementing secure architectures.
• Extensive experience with several or all of these cloud concepts: Infrastructure provided on demand, Serverless Architecture, Container Architecture, Platform offerings, Storage, Infrastructure as Code, and Identity and Access Management.

• Advanced technical understanding in five or more and considerable technical knowledge in eight of the following ten domains:

• Cryptography, encryption, and key management

• Data protection and security
• Governance and risk management
• Identity, access and permissions
• Infrastructure security
• Logging and monitoring
• Security event and incident response
• Threat and vulnerability management
• Application and interface security

• DevOps's pipeline governance and security

• Advanced cloud certifications (AWS, Azure, GCP) or readiness to acquire them within the first 12 months.

Preferred Qualifications

• Experience suggesting/recommending driven and innovative technical options, acquiring client agreement and delivering on commitments.
• Comfortable communicating sophisticated, technical topics in an actionable manner to senior leadership.
• 3+ years as an engineer or architect working with public cloud providers such as AWS, Azure, and GCP with preference for Google Cloud Platform.
• Experience with Agile methods, automation, and tools. Continuous Integration & Continuous Deployment tools and processes.
• Excellent client-facing written and oral communications.
• Excellent analytical, problem-solving, organizational, and time management skills.
• Professional credentials associated with cloud platforms (AWS, GCP, Azure).

Experience

• A minimum of 12 years in technical product management or equivalent experience is required with a Bachelor’s degree. Alternatively, at least 8 years of proven experience with a Master’s degree or comparable experience is acceptable.
• Experience leading technical teams that handle a strategically important product and/or a suite of products.

Compensation

Bonus Eligible: YES

Long - Term Incentive: YES

Benefits Eligible: YES

Salary Range

The expected salary range for this role is $152,678.00 - $190,847.00 per year

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we may also consider your experience, and other job-related factors.

Additional Information:

(The position offers health and welfare benefits, including but not limited to comprehensive health insurance, which includes medical, prescription drug, mental health, dental and vision coverage, as well as life insurance.)

Benefits eligible: This position offers health and welfare benefits, a 401(k) plan, adoption assistance program, educational assistance program, flexible ways of working, and time off policies (including sick leave, parental leave, and vacation/PTO). Eligibility requirements apply to some benefits and may depend on job classification and length of employment.

Bonus eligible: This position is eligible for a bonus, calculated based on individual and company performance.

Long term Incentive eligible: This position is eligible for stock or other equity grants pursuant to McDonald’s long-term incentive plan.

McDonald’s is an equal opportunity employer committed to the diversity of our workforce. We promote an inclusive work environment that creates feel-good moments for everyone. McDonald’s provides reasonable accommodations to qualified individuals with disabilities as part of the application or hiring process or to perform the essential functions of their job. If you need assistance accessing or reading this job posting or otherwise feel you need an accommodation during the application or hiring process, please contact [email protected]. Reasonable accommodations will be determined on a case-by-case basis.

McDonald’s provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Nothing in this job posting or description should be construed as an offer or guarantee of employment.

Qualifications

Additional Information

Company Description

Job Description

Job Description:

Company Description:

McDonald’s growth strategy, Accelerating the Arches, encompasses all aspects of our business as the leading global omni-channel restaurant brand. As the consumer landscape shifts we are using our competitive advantages to further strengthen our brand. One of our core growth strategies is to Double Down on the 3Ds (Delivery, Digital and Drive Thru). McDonald’s will accelerate technology innovation so 65M+ customers a day will experience a fast, easy experience, whether at one of our 25,000 and growing Drive thrus, through McDelivery, dine-in or takeaway.

McDonald’s Global Technology is here to power tomorrow’s feel-good moments.

That’s why you’ll find us at the forefront of transformative technology, exploring new and innovative ways to serve our millions of customers and spread happiness one delicious Hot Fudge Sundae-dipped fry at a time. Using AI, robotics and emerging tech, we’re digitizing the Golden Arches. Combine that with our unparalleled global scale, and we’re reshaping all areas of the business, industry and every community that is home to a McDonald’s restaurant. We face complex tech challenges every day. But that’s where our diverse and talented teams come in. They’re made up of the best and brightest from all over the globe, and they thrive in the space where feel-good meets fast-paced.

Check out the McDonald’s  Global Technology Technical Blog to learn how technology and our global team are directly enabling the Accelerating the Arches strategy.

Department Overview

This opportunity is part of the Global Technology Infrastructure & Operations team (GTIO), where our mission is to deliver modern and relevant technology that supports the way McDonald’s works. We provide outstanding foundational technology products and services including Global Networking, Cloud, End User Computing, and IT Service Management. It’s our goal to always provide an engaging, relevant, and simple experience for our customers.
The role will be part of the GTIO NIO (Network Infrastructure and Operations) Team collaborating with the Director of Global Network Security Platforms.
The main responsibilities will be:
•    Lead and manage the technical delivery of network and network security products and features to McDonald’s internal teams and business units.
•    Manage product backlogs, and prioritize deliveries aligned to the sprint cycles.
•    Financial tracking and Budget management.
•    Schedule tracking
•    Reporting
This is an exciting opportunity for an experienced product delivery manager to help craft the transformation of infrastructure and operations products and services to the entire McDonald’s environment.d description here.

Duties

Responsibilities & Accountabilities:
•    Lead the planning, execution, and delivery of Network and Network Security Product/Platform deliveries that are multi-functional and highly sophisticated.
•    Work with Technical Product Managers (TPM), Architects, Engineers, and wider collaborators to define scope, goals, and work you're doing.
•    Develop and manage delivery plans, timelines, and budgets, and supervise progress against landmarks.
•    Help define the product delivery roadmap and key landmarks and support the execution and delivery of products.
•    Manage, mitigate, and call out risks and issues appropriately.
•    Effectively manage dependencies and understand their impact on delivery.
•    Communicate regular status updates/reports to management and a diverse set of collaborators, highlighting key breakthroughs as well as calling out any risks/issues.
•    Set direction, empower, and encourage a large diverse team under a shared vision.
•    Leverage policies, standards, and procedures that can be consistently applied and maximized across the business in support of delivering our products.
•    Measure delivery performance and organizational change using appropriate tools and techniques to supervise the progress, identify and quantify any variances, perform any required corrective actions, and communicate to all collaborators.
•    Align collaborators and team members by ensuring a common understanding of expectations.
•    Solve difficult problems impacting a team or a delivery; identify ways to improve current customer needs/McDonald’s ways of working.
•    Responsible for helping to improve the overall quality of product or platform deliveries.

Qualifications

Qualifications
•    Willingness and ability to live the McDonald’s values every day: Serve, Inclusion, Integrity, Community, and Family. 
•    3+ years of Product Delivery experience or Project Management 
•    PMP, Prince and/or Agile (Scrum/SAFE) certification 
•    Basic Network and/or Network Security experience (Analyst/Engineer/Architect) and a great understanding of network concepts 
•    Demonstrated ability to work across a large set of internal customers in technical and non-technical roles. 
•    Ability to handle consistent cross-collaboration and scope definition, thriving in ambiguity. 
•    Someone willing to learn and have an engaging dialogue on the merits of a system. 
•    Ability to deal with ambiguity and take accountability over delivery and quality. 

Experience 
•    5+ years of relevant work experience and a bachelor’s degree or 3+ years of relevant work experience and a Master’s degree. 
•    Experience in delivering complex infrastructure, network, and/or network security products and platforms. 
•    Demonstrable Experience in delivering projects. Using Agile methodology. 
•    Technical experience managing or delivering network and network security products desirable. e.g. SD-WAN, LAN, Wireless, SASE/SSE, Cisco, Meraki, Palo Alto, etc. 
•    Retail and/or Hospitality experience is not required, but desirable. 
•    Financial and budget tracking experience. 
•    Experience in communicating effectively with a diverse set of stakeholders.  
•    Ability to create presentations and write business cases for senior leadership

Compensation

Salary Range

Additional Information:

(The position offers health and welfare benefits, including but not limited to comprehensive health insurance, which includes medical, prescription drug, mental health, dental and vision coverage, as well as life insurance.)

Benefits eligible: This position offers health and welfare benefits, a 401(k) plan, adoption assistance program, educational assistance program, flexible ways of working, and time off policies (including sick leave, parental leave, and vacation/PTO). Eligibility requirements apply to some benefits and may depend on job classification and length of employment.

Bonus eligible: This position is eligible for a bonus, calculated based on individual and company performance.

Long term Incentive eligible: This position is eligible for stock or other equity grants pursuant to McDonald’s long-term incentive plan.

McDonald’s is an equal opportunity employer committed to the diversity of our workforce. We promote an inclusive work environment that creates feel-good moments for everyone. McDonald’s provides reasonable accommodations to qualified individuals with disabilities as part of the application or hiring process or to perform the essential functions of their job. If you need assistance accessing or reading this job posting or otherwise feel you need an accommodation during the application or hiring process, please contact [email protected]. Reasonable accommodations will be determined on a case-by-case basis.

McDonald’s provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Nothing in this job posting or description should be construed as an offer or guarantee of employment.

Qualifications

Additional Information

Company Description

Job Description

Job Description:

Company Description:

McDonald’s growth strategy, Accelerating the Arches, encompasses all aspects of our business as the leading global omni-channel restaurant brand. As the consumer landscape shifts we are using our competitive advantages to further strengthen our brand. One of our core growth strategies is to Double Down on the 3Ds (Delivery, Digital and Drive Thru). McDonald’s will accelerate technology innovation so 65M+ customers a day will experience a fast, easy experience, whether at one of our 25,000 and growing Drive thrus, through McDelivery, dine-in or takeaway.

McDonald’s Global Technology is here to power tomorrow’s feel-good moments.

That’s why you’ll find us at the forefront of transformative technology, exploring new and innovative ways to serve our millions of customers and spread happiness one delicious Hot Fudge Sundae-dipped fry at a time. Using AI, robotics and emerging tech, we’re digitizing the Golden Arches. Combine that with our unparalleled global scale, and we’re reshaping all areas of the business, industry and every community that is home to a McDonald’s restaurant. We face complex tech challenges every day. But that’s where our diverse and talented teams come in. They’re made up of the best and brightest from all over the globe, and they thrive in the space where feel-good meets fast-paced.

Check out the McDonald’s  Global Technology Technical Blog to learn how technology and our global team are directly enabling the Accelerating the Arches strategy.

Department Overview

This opportunity is part of the Global Technology Enterprise Products & Platforms (EPP) team, supporting the evolution of our Environmental, Social, Governance (ESG) data and reporting capabilities. EPP’s vision is to “Always be a... people-led, product-centric, forward-thinking & trusted technology partner of choice.”

The Manager, Technical Product Management – ESG Data Modernization plays a critical role in supporting the day-to-day operations of our ESG product ecosystem, with a focus on the Salesforce Net Zero Cloud platform. This position is ideal for someone who is technically curious, detail-oriented, and passionate about enabling data-driven decision-making through modern product practices.

This is an exciting opportunity to contribute to the transformation of EPP’s ESG products and services, helping to shape how we deliver value to the business through agile product operations, platform expertise, and continuous improvement.

Duties

We are seeking a strategic and user-centered Manager of Technical Product Management to lead the development and evolution of our ESG Data Modernization product solution. This role is ideal for a systems thinker who thrives at the intersection of technology, data, design, and business outcomes. You will guide a cross-functional product trio (product, design, engineering) and collaborate with stakeholders to deliver impactful, data-informed solutions that support our ESG reporting vision.

As a servant leader, you will champion agile product practices, design thinking, and continuous discovery, while enabling the team to deliver value iteratively and sustainably. Your expertise in Salesforce Net Zero Cloud, ESG data, and analytics will support product strategy, roadmap execution, and performance measurement.

Product & Platform Ownership

• Serve as subject matter expert for Net Zero Cloud functionality, roadmap, and integrations with McDonald’s for the ESG Reporting team and stakeholders .
• Maintain deep understanding of ESG data lifecycle: ingestion, transformation, validation, approval, and reporting.

• Partner with Salesforce, system integrators, and internal tech teams to plan, prioritize, and deliver product enhancements.

• Develop product roadmaps aligned with ESG goals, regulatory requirements, and business objectives.

Stakeholder Management & Communication

• Facilitate discovery sessions with ESG stakeholders to define valuable problems and opportunities.
• Translate business needs into clear, testable epics, user stories, and requirements with acceptance criteria.
• Conduct user research and maintain product documentation including roadmap, specs, and release notes.
• Collaborate with cross-functional teams including Cybersecurity, Legal, Infrastructure, and SOX compliance.

Technical Product Delivery

• Collaborate with implementation and business analysts teams to ensure successful delivery of features.
• Oversee UAT planning, execution, and resolution, partner with business on production decisions.
• Ensure product configurations meet compliance and audit requirements for ESG reporting.

Data & Reporting Alignment

• Partner with our global data tech team to validate integrations between Global Data Warehouse and Net Zero Cloud.
• Align ESG reporting with regulatory, shareholder, and market requirements.
• Oversee the data quality and implement remediation plans.
• Develop and execute a product data strategy that aligns ESG objectives with Net Zero Cloud adoption, engagement, and feature utilization metrics enabling leadership visibility into platform performance and its contribution to ESG goals.

Enhancements & Continuous Improvement

• Manage backlog grooming and prioritization to improve usability, performance, and business alignment.
• Track product performance and adoption through analytics and stakeholder feedback.

ESG Data Collection Discovery & Automation

• Partner with the global tech data team for discovery efforts to assess current ESG data collection methods and identify automation opportunities.
• Partner with the data tech team to evaluate integrations and workflows that reduce manual input.
• Document findings, recommendations, and business cases for automation initiatives.
• Ensure new data processes align with Net Zero Cloud objects and capabilities to support ESG reporting standards.

Qualifications

Required:

• 5+ years of experience in technical product management.
• Bachelor’s degree in Business, Sustainability, Supply Chain, Computer Science or related field or equivalent experience.
• Experience with Salesforce Net Zero Cloud, ESG data platforms, and enterprise data systems.
• Strong understanding of ESG reporting frameworks and compliance requirements.
• Experience managing product backlogs and agile delivery using Jira or similar tools.
• Excellent communication and stakeholder engagement skills.
• Strong analytical and problem-solving capabilities.
• Demonstrated ability to lead cross-functional teams and drive strategic outcomes.

Preferred:

• Experience with ESG data automation, integrations, and reporting tools.
• Agile or Product certification.
• Experience working with global teams and sustainability stakeholders.

Required Behaviors

• Demonstrate an ownership mindset: operate proactively, identify issues/opportunities, and drive outcomes.
• Collaborate cross-functionally with stakeholders, users, and technical teams while maintaining strategic focus.

Compensation

Bonus Eligible: Yes

Long - Term Incentive: Yes

Benefits Eligible: Yes

Salary Range

The expected salary range for this role is $138,207.00 - $172,758.00 per year

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we may also consider your experience, and other job-related factors.

(The position offers health and welfare benefits, including but not limited to comprehensive health insurance, which includes medical, prescription drug, mental health, dental and vision coverage, as well as life insurance.)

Additional Information:

Benefits eligible: This position offers health and welfare benefits, a 401(k) plan, adoption assistance program, educational assistance program, flexible ways of working, and time off policies (including sick leave, parental leave, and vacation/PTO). Eligibility requirements apply to some benefits and may depend on job classification and length of employment.

Bonus eligible: This position is eligible for a bonus, calculated based on individual and company performance.

Long term Incentive eligible: This position is eligible for stock or other equity grants pursuant to McDonald’s long-term incentive plan.

McDonald’s is an equal opportunity employer committed to the diversity of our workforce. We promote an inclusive work environment that creates feel-good moments for everyone. McDonald’s provides reasonable accommodations to qualified individuals with disabilities as part of the application or hiring process or to perform the essential functions of their job. If you need assistance accessing or reading this job posting or otherwise feel you need an accommodation during the application or hiring process, please contact [email protected]. Reasonable accommodations will be determined on a case-by-case basis.

McDonald’s provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Nothing in this job posting or description should be construed as an offer or guarantee of employment.

Qualifications

Additional Informatio

Company Description

Job Description

Job Description:

Company Description:

McDonald’s growth strategy, Accelerating the Arches, encompasses all aspects of our business as the leading global omni-channel restaurant brand. As the consumer landscape shifts we are using our competitive advantages to further strengthen our brand. One of our core growth strategies is to Double Down on the 3Ds (Delivery, Digital and Drive Thru). McDonald’s will accelerate technology innovation so 65M+ customers a day will experience a fast, easy experience, whether at one of our 25,000 and growing Drive thrus, through McDelivery, dine-in or takeaway.

McDonald’s Global Technology is here to power tomorrow’s feel-good moments.

That’s why you’ll find us at the forefront of transformative technology, exploring new and innovative ways to serve our millions of customers and spread happiness one delicious Hot Fudge Sundae-dipped fry at a time. Using AI, robotics and emerging tech, we’re digitizing the Golden Arches. Combine that with our unparalleled global scale, and we’re reshaping all areas of the business, industry and every community that is home to a McDonald’s restaurant. We face complex tech challenges every day. But that’s where our diverse and talented teams come in. They’re made up of the best and brightest from all over the globe, and they thrive in the space where feel-good meets fast-paced.

Check out the McDonald’s  Global Technology Technical Blog to learn how technology and our global team are directly enabling the Accelerating the Arches strategy.

Department Overview

McDonald’s new growth strategy, Accelerating the Arches, encompasses all aspects of our business as the leading global omni-channel restaurant brand. As the consumer landscape shifts, we are using our competitive advantages to further strengthen our brand. 

The Global technology Enterprise Products & Platforms (EPP) consists of four Domains i.e. Finance, People, Supply Chain and Corporate. The Technical Excellence team serves as a horizontal to all these domains. As a part of the Operational Excellence team within EPP, we are aligned with the vision and goal to always be a people-led, product-centric, forward-thinking and trusted technology partner. The Tech Excellence team within EPP works closely with the EPP product teams to centralize and standardize technology processes, tools and frameworks to ensure a consistent technology experience and predictable delivery across our partners (business & technology). We enable (not enforce) our EPP product teams to deliver seamless tech operations and promote cross-domain collaboration through:

• Best-in-class tools and frameworks
• Standardized processes that align across EPP
• Identification of opportunities to improve service levels
• Centralized reporting that leads to data-driven decisions

Duties

As Senior Manager of Operations Excellence, you will be responsible for defining and executing enterprise-wide operating models, governance frameworks, and performance management strategies across integrations, tools, Infrastructure and reporting platforms. This role partners with leadership to drive platform transformation, discipline, compliance, and scalable delivery through centralized governance and globally distributed teams.

Responsibilities & Accountabilities:

• Define and lead the enterprise Operations Excellence strategy across integration, tools, infrastructure and reporting platforms.
• Establish standardized governance frameworks, including intake, prioritization, RACI, and KPI models, to enable transparent, outcome-driven decision-making.
• Drive alignment between platform execution, enterprise financial goals, and long-term transformation roadmaps.
• Own the strategy, launch, and evolution of the enterprise Reporting Platform, enabling standardized organizational and operational reporting.
• Improve executive visibility and decision-making through consistent metrics, dashboards, and self-service analytics capabilities.
• Ensure reporting platforms scale effectively while maintaining data integrity, security, and performance standards.
• Design and execute the Global Capability Center (GCC) insourcing strategy, including target operating model, role taxonomy, governance structure, and delivery standards.
• Lead the establishment and growth of the Hyderabad, India GCC, ensuring seamless integration with U.S. and Mexico-based teams.
• Balance centralized governance with product-centric delivery models to optimize speed, ownership, and accountability.
• Drive cost optimization initiatives through vendor rationalization, contract negotiations, and cloud spend controls.
• Ensure financial transparency, accurate forecasting, and disciplined budget execution.
• Ensure SOX-compliant operations across enterprise finance platforms, including change management, access controls, and audit readiness.
• Translate operational metrics into executive-level insights and recommendations.
• Influence enterprise decisions through data-driven narratives and governance forums.
• Own goal setting, performance management, coaching, and formal evaluation processes (Connect & Conclude).
• Build leadership capability, succession plans, and a high-performance culture across platform teams.

Qualifications

Required:

• 12+ years of experience in operations excellence, platform operations, or enterprise service delivery roles.
• Strong experience leading enterprise technology platforms.
• Proven success establishing governance frameworks and operating models at enterprise scale.
• Experience managing global teams and/or Global Capability Centers (GCCs).
• Bachelor’s degree required
• Intellectual Curiosity
• Learning agility

Preferred:

• Background in cloud financial management and vendor optimization.
• Experience launching or scaling enterprise reporting and analytics platforms.
• Agile / Scrum leadership experience
• MBA

Compensation

Bonus Eligible:Yes

Long - Term Incentive:Yes

Benefits Eligible: Yes

Salary Range

The expected salary range for this role is $141,955.00 - $177,444.00 per year

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we may also consider your experience, and other job-related factors.

Additional Information:

Benefits eligible: This position offers health and welfare benefits, a 401(k) plan, adoption assistance program, educational assistance program, flexible ways of working, and time off policies (including sick leave, parental leave, and vacation/PTO). Eligibility requirements apply to some benefits and may depend on job classification and length of employment.

Bonus eligible: This position is eligible for a bonus, calculated based on individual and company performance.

Long term Incentive eligible: This position is eligible for stock or other equity grants pursuant to McDonald’s long-term incentive plan.

McDonald’s is an equal opportunity employer committed to the diversity of our workforce. We promote an inclusive work environment that creates feel-good moments for everyone. McDonald’s provides reasonable accommodations to qualified individuals with disabilities as part of the application or hiring process or to perform the essential functions of their job. If you need assistance accessing or reading this job posting or otherwise feel you need an accommodation during the application or hiring process, please contact [email protected]. Reasonable accommodations will be determined on a case-by-case basis.

McDonald’s provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Nothing in this job posting or description should be construed as an offer or guarantee of employment.

Qualifications

Additional Information

Company Description

Job Description

Job Description:

Company Description:

McDonald’s growth strategy, Accelerating the Arches, encompasses all aspects of our business as the leading global omni-channel restaurant brand. As the consumer landscape shifts we are using our competitive advantages to further strengthen our brand. One of our core growth strategies is to Double Down on the 3Ds (Delivery, Digital and Drive Thru). McDonald’s will accelerate technology innovation so 65M+ customers a day will experience a fast, easy experience, whether at one of our 25,000 and growing Drive thrus, through McDelivery, dine-in or takeaway.

McDonald’s Global Technology is here to power tomorrow’s feel-good moments.

That’s why you’ll find us at the forefront of transformative technology, exploring new and innovative ways to serve our millions of customers and spread happiness one delicious Hot Fudge Sundae-dipped fry at a time. Using AI, robotics and emerging tech, we’re digitizing the Golden Arches. Combine that with our unparalleled global scale, and we’re reshaping all areas of the business, industry and every community that is home to a McDonald’s restaurant. We face complex tech challenges every day. But that’s where our diverse and talented teams come in. They’re made up of the best and brightest from all over the globe, and they thrive in the space where feel-good meets fast-paced.

Check out the McDonald’s  Global Technology Technical Blog to learn how technology and our global team are directly enabling the Accelerating the Arches strategy.

Department Overview

The Tech PMO Sr. Manager supports project and program management for technology initiatives to drive orderly and timely project execution and delivery. Responsibilities include supporting key PMO processes, developing the integrated project/work plan, managing program and project interdependencies, coordinating resources and key PMO meetings, tracking and reporting risks and issues, and supporting key deployment and go-live readiness activities across all workstreams and adjacent programs

The Tech PMO Sr. Manager will work with the Global Finance Modernization Technology Leader and partner with the Global PMO team to administer and operate within different project management areas, specifically ensuring the tracking and completion of key project activities.

Key Responsibilities

• Support development of technology programs, including project strategy, approach, workstreams, and overall structure and timeline for key initiatives
• Proactively identify and report technical risks and issues, and engage the right parties across multiple tech workstreams (e.g., applications, integrations, data, security, etc.) to mitigate risks and resolve issues
• Support program governance and project status forums, including running logistics and ensuring all parties are apprised of actions and decisions
• Actively monitor cross-workstream and program-wide dependencies, with a focus on technical dependencies
• Implement and reinforce key project management practices including Project Change Control and Performance Management, Project Risk and Issue Management, and alignment to PMO Standards, Processes, and Tools
• Provide project workplan management support, keeping track of plans, staffing, quality standards, and dependencies
• Track and monitor project metrics and reporting, with a focus on technical metrics
• Closely partner with key workstreams on the program to lead key deployment and launch readiness activities such as Service readiness testing, Dress Rehearsal, Go/No-Go readiness
• Coordinate and engage with key cross-workstream internal partners (Global PMO, Functional Solutions, Service Delivery, etc.) to streamline interactions while maintaining line of sight to technical dependencies required for success
• Build program-relevant communication materials, including Leadership updates on program status, key announcements, onboarding, and offboarding materials

Qualifications

• 8+ years of prior program and project management experience supporting large-scale, technology transformation programs
• Experience developing and handling project management processes such as multi-team project plans, risks, and issues logs, change control processes, status reporting, and resource management
• Experience running deployment and Go-live readiness activities
• Knowledge of Agile and Scrum methodologies with proficiency in project management software such as Microsoft Project, JIRA, Kanban, Confluence, or similar tools.
• Strong, professional communication, with the ability to engage with leadership, using the appropriate level of detail, terminology, and style
• PMP Certification or equivalent experience

Compensation

Bonus Eligible: This position is eligible for a bonus, calculated based on individual and company performance.

Long - Term Incentive: This position is eligible for stock or other equity grants pursuant to McDonald’s long-term incentive plan.

Benefits Eligible:

This position offers health and welfare benefits, a 401(k) plan, adoption assistance program, educational assistance program, flexible ways of working, and time off policies (including sick leave, parental leave, and vacation/PTO). Eligibility requirements apply to some benefits and may depend on job classification and length of employment.

Salary Range

Salary Ranges-$149,260.00 - $190,310.00

Competencies

Execution Proficiency

Background & Values

Strategic Proficiency

Building Blocks

Talent Proficiency

Additional Information:

Benefits eligible: This position offers health and welfare benefits, a 401(k) plan, adoption assistance program, educational assistance program, flexible ways of working, and time off policies (including sick leave, parental leave, and vacation/PTO). Eligibility requirements apply to some benefits and may depend on job classification and length of employment.

Bonus eligible: This position is eligible for a bonus, calculated based on individual and company performance.

Long term Incentive eligible: This position is eligible for stock or other equity grants pursuant to McDonald’s long-term incentive plan.

McDonald’s is an equal opportunity employer committed to the diversity of our workforce. We promote an inclusive work environment that creates feel-good moments for everyone. McDonald’s provides reasonable accommodations to qualified individuals with disabilities as part of the application or hiring process or to perform the essential functions of their job. If you need assistance accessing or reading this job posting or otherwise feel you need an accommodation during the application or hiring process, please contact [email protected]. Reasonable accommodations will be determined on a case-by-case basis.

McDonald’s provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Nothing in this job posting or description should be construed as an offer or guarantee of employment.

Qualifications

Additional Information

Company Description

Job Description

Job Description:

Company Description:

McDonald’s growth strategy, Accelerating the Arches, encompasses all aspects of our business as the leading global omni-channel restaurant brand. As the consumer landscape shifts we are using our competitive advantages to further strengthen our brand. One of our core growth strategies is to Double Down on the 3Ds (Delivery, Digital and Drive Thru). McDonald’s will accelerate technology innovation so 65M+ customers a day will experience a fast, easy experience, whether at one of our 25,000 and growing Drive thrus, through McDelivery, dine-in or takeaway.

McDonald’s Global Technology is here to power tomorrow’s feel-good moments.

That’s why you’ll find us at the forefront of transformative technology, exploring new and innovative ways to serve our millions of customers and spread happiness one delicious Hot Fudge Sundae-dipped fry at a time. Using AI, robotics and emerging tech, we’re digitizing the Golden Arches. Combine that with our unparalleled global scale, and we’re reshaping all areas of the business, industry and every community that is home to a McDonald’s restaurant. We face complex tech challenges every day. But that’s where our diverse and talented teams come in. They’re made up of the best and brightest from all over the globe, and they thrive in the space where feel-good meets fast-paced.

Check out the McDonald’s  Global Technology Technical Blog to learn how technology and our global team are directly enabling the Accelerating the Arches strategy.

Department Overview

This opportunity is part of the Global Technology Enterprise Products & Platforms (EPP) Team, focused onOracle Cloud ERP,where our vision is to “Always be a... people led, product centric, future focused & trusted technology partner of choice”.

The Solutions Architectrole is responsible for designing and maintaining solutions blueprints for products and working with product engineering teams to implement solution design. This includes designing, configuring, and supporting implementation of innovative solutions that align with business objectives and technology strategy. This role will report to Sr. Manager, Technical Product Management.

Responsibilties and Accountabilities

• Solution Design and Architecture
• Work closely with stakeholders to understand their business objectives, challenges, and requirements.
• Develop comprehensive architectural designs for technology solutions across multiple products that meet business requirements and integrate seamlessly with existing McDonald’s systems and platforms.
• Ensure solutions are scalable, secure, and resilient, in line with industry best practices and McDonald’s standards, aiming to strike a balance between innovation and stability. Create and maintain architectural documentation, including high-level design and configuration documents, architecture diagrams and technical specifications.
• Provides guidance and necessary clarifications to the boundary and integration systems and works with boundary and integration systems to troubleshoot and mitigate any source/destination issues and requirements. Perform root cause analysis with team.

• Analyze Patches and plan patch deployment activities.

• Technology Strategy and Roadmap

• Identify emerging technologies and trends towards enhancing McDonald’s technology stack in the respective business area towards improving outcomes.

• Collaborate with Cross-functional Teams

• Foster collaboration with product managers, development teams, operations, security, and business units towards ensuring alignment between architectural vision and product development efforts.

• Implementation and Support

• Oversee the implementation of architectural solutions and provide hands-on technical support and troubleshooting for complex issues, ensuring timeline resolution and minimal disruption to operations.

Qualifications

• 8+ years of experience in solution architecture, with focus on large-scale, global technology environments.
• Bachelor’s or master’s degree in computer science, Information Technology, or a related field.
• Technical expert for the solution area around Oracle Cloud ERP specifically in Order to Cash (e.g. Accounts receivables, Banking) and Record to Report (e.g. General Ledger, Cash Management, Financial planning, tax) modules of Cloud ERP, including but not limited to ERP cloud, OCI, EPM suite and ensures end-to-end solution integrity.
• Knowledge of Finance business processes and a clear understanding of finance best practices.
• Understanding of SQL, XML, PLSQL, OTBI/ BIP/FRS reports, BPM workflows, Integration and Personalization, integrations/API calls using OIC.
• Understanding of Cloud architecture and ERP cloud security.

Compensation

Bonus Eligible: Yes

Long - Term Incentive: Yes

Benefits Eligible: Yes

Salary Range

Salary Ranges-$129,800.00 - $165,490.00

Additional Information:

Benefits eligible: This position offers health and welfare benefits, a 401(k) plan, adoption assistance program, educational assistance program, flexible ways of working, and time off policies (including sick leave, parental leave, and vacation/PTO). Eligibility requirements apply to some benefits and may depend on job classification and length of employment.

Bonus eligible: This position is eligible for a bonus, calculated based on individual and company performance.

Long term Incentive eligible: This position is eligible for stock or other equity grants pursuant to McDonald’s long-term incentive plan.

McDonald’s is an equal opportunity employer committed to the diversity of our workforce. We promote an inclusive work environment that creates feel-good moments for everyone. McDonald’s provides reasonable accommodations to qualified individuals with disabilities as part of the application or hiring process or to perform the essential functions of their job. If you need assistance accessing or reading this job posting or otherwise feel you need an accommodation during the application or hiring process, please contact [email protected]. Reasonable accommodations will be determined on a case-by-case basis.

McDonald’s provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Nothing in this job posting or description should be construed as an offer or guarantee of employment.

Qualifications

Additional Information

Company Description

Job Description

Job Description:

Company Description:

McDonald’s growth strategy, Accelerating the Arches, encompasses all aspects of our business as the leading global omni-channel restaurant brand. As the consumer landscape shifts we are using our competitive advantages to further strengthen our brand. One of our core growth strategies is to Double Down on the 3Ds (Delivery, Digital and Drive Thru). McDonald’s will accelerate technology innovation so 65M+ customers a day will experience a fast, easy experience, whether at one of our 25,000 and growing Drive thrus, through McDelivery, dine-in or takeaway.

McDonald’s Global Technology is here to power tomorrow’s feel-good moments.

That’s why you’ll find us at the forefront of transformative technology, exploring new and innovative ways to serve our millions of customers and spread happiness one delicious Hot Fudge Sundae-dipped fry at a time. Using AI, robotics and emerging tech, we’re digitizing the Golden Arches. Combine that with our unparalleled global scale, and we’re reshaping all areas of the business, industry and every community that is home to a McDonald’s restaurant. We face complex tech challenges every day. But that’s where our diverse and talented teams come in. They’re made up of the best and brightest from all over the globe, and they thrive in the space where feel-good meets fast-paced.

Check out the McDonald’s  Global Technology Technical Blog to learn how technology and our global team are directly enabling the Accelerating the Arches strategy.

Department Overview

This opportunity is part of the Global Technology Commercial Products & Platforms team under Engage Pilor, where we’re the architects of digital delight, helping marketers profitably deliver experiences so personalized, intuitive, and trustworthy that customers can’t imagine a McDonald’s moment without digital.

The Sr-Mgr Tech Lead, Registration & Login, is responsible for delivering engineering outcomes with key partners and integrations within our registration & login experiences. This position operates within the triad construct and is accountable for driving a performant and maintainable architectural integration while managing engineering squads and vendor technical points of contact on a day-to-day basis. The Sr-Mgr Tech Lead is responsible for driving the Engineering mix toward executing against the backlog, leading the solution, developing the product/platform features, and managing the daily activities of the squads. The Sr-Mgr Tech Lead partners closely with product, design, legal, and data teams to leverage vendor capabilities across our digital products and platforms in ways that engage and delight our customers.

Duties

• Attend all squad level ceremonies and act as the leader of the Software Development Engineers (SDE’s) of the respective squad.
• Partner with Product Manager to lead the entire lifecycle of the backlog grooming process
• Manage the output (quality and efficiency ) of external vendor squads to ensure they are delivering to the standards required by McD
• Ensure the code development is in line with the architectural, quality, and security standards and best practices.
• Maintain documentation standards for all software shipped by the squad
• Answer technical questions from the squads and stay accountable for technical solutions.
• Accountable for deployment of new features including QA, push to production and defect remediation
• For complex products, senior manager-level TLs can act as manager to several manager level TLs
• Act as the mentor to junior TLs
• Partner with data teams to leverage vendor capabilities for decisions and recommendations

.

Qualifications

• 7+ years experience working in a software development environment as an engineer, for both mobile and Java Backend tech stacks.
• Software development experience, with knowledge of developer workflows, processes, and tools
• Experience partnering with stakeholders  across an at-scale, complex, global matrixed org setup
• Excellent understanding of latest development technologies
• Infrastructure knowledge
• Experiences with code refactoring, design patterns, design-driven development, continuous deployment, highly scalable applications, and application security
• Expert in pair programming, continuous integration, test-driven development & incremental design
• Experience in Agile Development, application of Agile techniques and delivery practices
• Promotes adoption of Agile methodologies to secure outcome-driven mindset in product teams
• Strong communication skills with ability to explain complex technical decisions to non-technical stakeholders

.

Compensation

Bonus Eligible:YES

Long - Term Incentive:YES

Benefits Eligible: YES

Salary Range

The expected salary range for this role is $152,678.00 - $190,847.00 per year

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we may also consider your experience, and other job-related factors.

Additional Information:

Benefits eligible: This position offers health and welfare benefits, a 401(k) plan, adoption assistance program, educational assistance program, flexible ways of working, and time off policies (including sick leave, parental leave, and vacation/PTO). Eligibility requirements apply to some benefits and may depend on job classification and length of employment.

Bonus eligible: This position is eligible for a bonus, calculated based on individual and company performance.

Long term Incentive eligible: This position is eligible for stock or other equity grants pursuant to McDonald’s long-term incentive plan.

McDonald’s is an equal opportunity employer committed to the diversity of our workforce. We promote an inclusive work environment that creates feel-good moments for everyone. McDonald’s provides reasonable accommodations to qualified individuals with disabilities as part of the application or hiring process or to perform the essential functions of their job. If you need assistance accessing or reading this job posting or otherwise feel you need an accommodation during the application or hiring process, please contact [email protected]. Reasonable accommodations will be determined on a case-by-case basis.

McDonald’s provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Nothing in this job posting or description should be construed as an offer or guarantee of employment.

Qualifications

Additional Information

Company Description

Job Description

Job Description:

Company Description:

McDonald’s growth strategy, Accelerating the Arches, encompasses all aspects of our business as the leading global omni-channel restaurant brand. As the consumer landscape shifts we are using our competitive advantages to further strengthen our brand. One of our core growth strategies is to Double Down on the 3Ds (Delivery, Digital and Drive Thru). McDonald’s will accelerate technology innovation so 65M+ customers a day will experience a fast, easy experience, whether at one of our 25,000 and growing Drive thrus, through McDelivery, dine-in or takeaway.

McDonald’s Global Technology is here to power tomorrow’s feel-good moments.

That’s why you’ll find us at the forefront of transformative technology, exploring new and innovative ways to serve our millions of customers and spread happiness one delicious Hot Fudge Sundae-dipped fry at a time. Using AI, robotics and emerging tech, we’re digitizing the Golden Arches. Combine that with our unparalleled global scale, and we’re reshaping all areas of the business, industry and every community that is home to a McDonald’s restaurant. We face complex tech challenges every day. But that’s where our diverse and talented teams come in. They’re made up of the best and brightest from all over the globe, and they thrive in the space where feel-good meets fast-paced.

Check out the McDonald’s  Global Technology Technical Blog to learn how technology and our global team are directly enabling the Accelerating the Arches strategy.

Department Overview

We are seeking a senior-level cybersecurity or IT operations engineer with deep, hands-on mastery of the Tanium platform to help drive the design, implementation, optimization and support of our enterprise endpoint management and security capabilities. Reporting to the Sr. Manager of Endpoint Protection & Management, this role works closely with cybersecurity, IT operations and our market teams to ensure our endpoints are resilient, secure, and well-managed across global environments.

Responsibilities

Platform Management:

· As the platform SME, design, implement, and maintain endpoint management solutions using Tanium

· Deep understanding of Tanium solution areas such as Core, Patch, Deploy, Comply, Enforce, etc.

· Ensure high availability, scalability, and performance of the Tanium platform.

· Lead health management, client performance tuning, and lifecycle updates for Tanium

· Maintain documentation, runbooks, architectural diagrams; lead knowledge transfer and mentoring for platform usage across security and IT operations teams.

Solution Area Expertise:

· Build and optimize sensors & packages (PowerShell, Python, Bash), saved questions, dashboards, and scheduled actions aligned to security and IT operation use cases.

· Engineer patching strategies, software deployment and vulnerability remediation workflows across large scale estates.

· Operationalize solution areas such as patching, software distribution, endpoint discovery, hardware and software inventory collection, vulnerability scanning, and CIS compliance, and report posture to auditors and leadership

Integration & Automation

· Work with cross-functional teams to integrate Tanium with SIEM, SOAR, CMDB, and other custom tools to unify IT operations and security.

Security & Compliance Outcomes:

· Partner with Vulnerability Management to prioritize and mitigate risk; produce executive-level reporting on exposure, compliance, and remediation progress

Qualifications

7-10+ years in cybersecurity/endpoint management with 3-5+ years of hands-on with Tanium in complex global enterprises.

Expert with Tanium solution areas and platform operations.

Advanced scripting (PowerShell, Python, Bash) for automation and content development.

Strong operating system knowledge across Windows, macOS, Linux; networking fundamentals; enterprise endpoint hardening, and complete vulnerability management lifecycles.

Ability to document processes and communicate technical concepts clearly to varied audiences.

Preferred

Relevant certifications such as Tanium Certified Operator (TCO) and Tanium Certified Administrator (TCA).

Security certifications (e.g., Security+, CISSP)

Experience working with or supporting technology within restaurant or retail environments

ServiceNow integration experience

Soft Skill Requirements

This role requires strong interpersonal and leadership capabilities to operate effectively in a global, highly complex environment. Success depends not only on technical depth but also on the ability to influence, collaborate, and build trust across teams.

· Build and sustain strong partnerships with cybersecurity, IT operations, and business stakeholders across global environments.

· Establish trusted relationships through clear communication, accountability, and consistent delivery.

· Empower team members to operate as trusted advisors by sharing knowledge, mentoring, and promoting confidence in technical decision-making.

· Effectively influence and balance competing priorities and stakeholder expectations.

· Demonstrate the ability to navigate ambiguity and make sound decisions in a highly complex, fast-paced, and demanding environment.

· Communicate complex technical concepts in a clear, concise manner to both technical and non-technical audiences, including executive leadership.

· Exhibit strong collaboration skills, fostering alignment across multiple teams and service partners.

· Show resilience, adaptability, and a continuous improvement mindset in the face of evolving threats and operational challenges

Compensation

Salary Range

Additional Information:

Benefits eligible: This position offers health and welfare benefits, including but not limited to comprehensive health insurance, which includes medical, prescription drug, mental health, dental and vision coverage, as well as life insurance. This position offers  a 401(k) plan, adoption assistance program, educational assistance program, flexible ways of working, and time off policies (including sick leave, parental leave, and vacation/PTO). Eligibility requirements apply to some benefits and may depend on job classification and length of employment.

Bonus eligible: This position is eligible for a bonus, calculated based on individual and company performance.

Long term Incentive eligible: This position is eligible for stock or other equity grants pursuant to McDonald’s long-term incentive plan.

McDonald’s is an equal opportunity employer committed to the diversity of our workforce. We promote an inclusive work environment that creates feel-good moments for everyone. McDonald’s provides reasonable accommodations to qualified individuals with disabilities as part of the application or hiring process or to perform the essential functions of their job. If you need assistance accessing or reading this job posting or otherwise feel you need an accommodation during the application or hiring process, please contact [email protected]. Reasonable accommodations will be determined on a case-by-case basis.

McDonald’s provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Nothing in this job posting or description should be construed as an offer or guarantee of employment.

Qualifications

Additional Information

Company Description

Job Description

Job Description:

Company Description:

McDonald’s is proud to be one of the most recognized brands in the world, with restaurants in over 100 countries that serve 70 million customers daily. We continue to operate from a position of strength. Our updated growth strategy is focused on staying ahead of what our customers want and realizing further growth potential. Our relentless ambition is why McDonald’s remains one of the world’s leading corporations after almost 70 years. Joining McDonald's means thinking big and preparing for a career that can have influence around the world.

At McDonald’s, we see every day as a chance to create positive impact. We lead through our values centered on inclusivity, service, integrity, community and family. From support of Ronald McDonald House Charities to our Youth Opportunity project and sustainability initiatives, our values keep us dedicated to using our scale for good: good for our customers, people, industry and planet. We also offer a broad range of outstanding benefits including a sabbatical program, tuition assistance and flexible work arrangements.

Department Overview

Company Description

McDonald’s is a global leader in the food service industry and a digital innovator reshaping how customers engage with our brand. The EDAA organization plays a strategic role in scaling our data capabilities to enable smarter decisions, enhance operations, and deliver better customer experiences around the world.

The Opportunity

We are looking for a Senior Machine Learning Engineer with strong technical expertise to design, build, and deploy scalable ML/AI solutions. In this role, you will be responsible for developing robust machine learning pipelines, optimizing model performance, and contributing to the design of ML/AI products that drive real business impact. You will collaborate closely with data scientists, product managers, and platform engineers to bring advanced ML capabilities into production.

Equal Opportunity Statement 
McDonald’s is committed to equal employment opportunity and creating a diverse and inclusive workplace. We believe the best ideas emerge from a wide range of perspectives and experiences.

Duties

Key Responsibilities

• Partner with product and business teams to define problems and translate them into data-driven solutions.
• Conduct exploratory data analysis (EDA) and extract actionable insights from structured and unstructured datasets.
• Develop, validate, and iterate on predictive models using techniques in supervised, unsupervised, and/or time series learning.
• Communicate modeling outcomes through clear visualizations and presentations to both technical and non-technical stakeholders.
• Design, build, and optimize end-to-end machine learning pipelines — from data ingestion and feature engineering to model training, evaluation, and deployment.
• Develop and maintain scalable ML infrastructure to support both batch and real-time inference.
• Build high-performing models for forecasting, prediction, recommendation, or intelligent automation, depending on business use cases.
• Collaborate with cross-functional teams to translate business problems into effective ML solutions.
• Conduct feature selection, model tuning, and performance optimization to ensure production-grade reliability and scalability.
• Implement monitoring, retraining, and evaluation strategies to maintain model quality over time.
• Explore and apply state-of-the-art ML/AI methods, including deep learning, generative AI, and agentic frameworks where applicable.
• Ensure best practices in ML engineering, including version control, CI/CD, MLOps, and documentation.

Qualifications

Required:

• Master’s and plus degree in Computer Science, Engineering, Mathematics, or a related technical field (PhD is a plus).
• 5+ years of hands-on experience in machine learning, AI engineering, or related fields.
• Strong proficiency in Python and common ML libraries such as scikit-learn, TensorFlow, PyTorch.
• Solid understanding of ML concepts including feature engineering, model selection, hyperparameter tuning, and evaluation metrics.
• Experience building production-grade ML systems, including model serving and monitoring.
• Proficiency with modern MLOps tools (e.g., MLflow, Kubeflow, Airflow, CI/CD frameworks).
• Experience with cloud platforms such as Google Cloud Platform, Amazon Web Services.
• Strong problem-solving skills and the ability to work independently on complex technical challenges.

Preferred:

• Familiar with McDonald’s business
• Experience with time series forecasting, LLMs, or AI agent frameworks.
• Familiarity with distributed training and large-scale model deployment.
• Experience applying advanced techniques such as reinforcement learning, generative AI, or retrieval-augmented generation (RAG).
• Contributions to open-source ML frameworks or research publications.

Compensation

Bonus Eligible:Yes

Long - Term Incentive:Yes

Benefits Eligible: Yes

Salary Range

The expected salary range for this role is $167,366.00 - $209,207.00 per year

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we may also consider your experience, and other job-related factors.

Competencies

Execution Proficiency

Background & Values

Strategic Proficiency

Building Blocks

Talent Proficiency

Additional Information:

Benefits eligible: This position offers health and welfare benefits, a 401(k) plan, adoption assistance program, educational assistance program, flexible ways of working, and time off policies (including sick leave, parental leave, and vacation/PTO). Eligibility requirements apply to some benefits and may depend on job classification and length of employment.

Bonus eligible: This position is eligible for a bonus, calculated based on individual and company performance.

Long term Incentive eligible: This position is eligible for stock or other equity grants pursuant to McDonald’s long-term incentive plan.

McDonald’s is an equal opportunity employer committed to the diversity of our workforce. We promote an inclusive work environment that creates feel-good moments for everyone. McDonald’s provides reasonable accommodations to qualified individuals with disabilities as part of the application or hiring process or to perform the essential functions of their job. If you need assistance accessing or reading this job posting or otherwise feel you need an accommodation during the application or hiring process, please contact [email protected]. Reasonable accommodations will be determined on a case-by-case basis.

McDonald’s provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Nothing in this job posting or description should be construed as an offer or guarantee of employment.

Qualifications

Additional Information

Job Description:

Company Description:

McDonald’s growth strategy, Accelerating the Arches, encompasses all aspects of our business as the leading global omni-channel restaurant brand. As the consumer landscape shifts we are using our competitive advantages to further strengthen our brand. One of our core growth strategies is to Double Down on the 3Ds (Delivery, Digital and Drive Thru). McDonald’s will accelerate technology innovation so 65M+ customers a day will experience a fast, easy experience, whether at one of our 25,000 and growing Drive thrus, through McDelivery, dine-in or takeaway.

McDonald’s Global Technology is here to power tomorrow’s feel-good moments.

That’s why you’ll find us at the forefront of transformative technology, exploring new and innovative ways to serve our millions of customers and spread happiness one delicious Hot Fudge Sundae-dipped fry at a time. Using AI, robotics and emerging tech, we’re digitizing the Golden Arches. Combine that with our unparalleled global scale, and we’re reshaping all areas of the business, industry and every community that is home to a McDonald’s restaurant. We face complex tech challenges every day. But that’s where our diverse and talented teams come in. They’re made up of the best and brightest from all over the globe, and they thrive in the space where feel-good meets fast-paced.

Check out the McDonald’s  Global Technology Technical Blog to learn how technology and our global team are directly enabling the Accelerating the Arches strategy.

Department Overview

We’re hiring a Sr. Manager - Tech Lead in our Offers & Value Integration product area. This role serves as a Senior Technical Leader within the Value and Offers area on the Engage team in the customer-facing global technology organization. The role manages how Offers and Value functions connect within the broader McDonald’s digital ecosystem. It ensures these capabilities encourage personal, relevant, and consistent digital engagement across customer touchpoints. This position operates as a Tech Lead who converts Engage strategy and product direction into globally scalable, dependable technical solutions.

We aspire to build the most engaging digital QSR experiences in the world. This team is integral to enabling McDonald’s marketers to deliver a more personalized, relevant, and engaging experience on a global scale. To achieve these outcomes, you’ll collaborate with multiple McDonald’s teams, including Product, Engineering, Design, Marketing, and Legal teams.

Duties

Solution Build & Technical Ownership

• Collaborate with Product Management to translate Offers and Value strategies into well-defined technical builds and delivery plans that are scalable, flexible, and marketer-friendly.
• Act as the technical lead for Offers and Value integration architecture, ensuring a distinct division of duties among authoring, decisioning, experience, and platform layers.
• Define and evolve integration patterns, APIs, and service contracts that enable consistent behavior and reuse across channels and markets.
• Collaborate with Enterprise and Solution Architecture teams to ensure alignment with Engage target-state architecture, security, privacy, and reliability standards.

Squad Leadership & Delivery Accountability

• Serve as Tech Lead for one or more Value & Offers delivery squads, providing direct leadership throughout solution development, implementation, integration, testing, and release.
• Take responsibility for the delivery quality of Offers and Value integrations, covering code quality, automated testing, integration validation, and readiness for production.
• Coordinate efforts among internal and vendor engineers working on Offers and Value capabilities, ensuring consistent engineering standards and methods.

Cross-Domain Collaboration within Engage

• Work horizontally across Engage domains to ensure Offers integrate cleanly into end-to-end digital engagement journeys.
• Partner closely with Experience Build, Marketing, Legal, and Market teams to deliver intuitive, compliant, and trustworthy offers experiences.
• Surface cross-domain dependencies and integration risks early, influencing prioritization toward work with the highest engagement and customer value impact.

Reliability, Observability & Continuous Improvement

• Take charge of the operational health, observability, and reliability of integrations connected to Offers and Value across the Engage ecosystem.
• Proactively identify and reduce technical debt and integration fragility that limits scalability, experimentation, or speed of iteration.
• Champion continuous engineering improvement in support of Engage priorities, including solutions that scale, improved reliability, and secure-by-design implementations.

Qualifications

You’ll be an excellent match for this role if you:

• Bring experience in at least a few of the following: Significant involvement in implementing an ecommerce, offers and discounts engine. Experience in marketer authoring tools enabling teams to quickly develop and share offers, deals, and broad promotions throughout a multi-channel ecommerce ecosystem. Integrating revenue growth management strategies and systems with an international ecommerce launch.
• Drive outcomes and tackle problems, versus focusing on solutions.
• Have a proven ability to encourage and lead high-performing engineering teams, especially if you enjoy establishing teams’ problem-solving skills and engineering proficiency.
• Optimally communicate your vision, strategy, and progress to drive alignment across the organization, to both technical and non-technical audiences.
• Thrive in a multi-functional world by closely partnering with your product, build, and other counterparts. You know how to keep everyone working together toward a common goal.
• Are skilled at handling collaborators and influencing, in a matrixed and global organization.
• Significant hands-on software engineering experience, with a great foundation in modern Agile product development practices.
• Proven experience providing technical leadership to engineering teams across the full software delivery lifecycle, from solution build through production release and operational support.
• Demonstrated ability to lead, guide, and influence engineering teams delivering sophisticated, coordinated systems, while remaining hands-on in technical decision-making.
• Experience partnering with collaborators across a large-scale, global, and highly matrixed organization to align technical delivery with product and business outcomes.
• Strong understanding of modern development technologies and architectures, including distributed systems, APIs, and cloud-native build.
• Proven experience with cloud infrastructure and Infrastructure-as-Code, enabling scalable, reliable, and repeatable environments.
• Experience working with public cloud platforms, with exposure to both Amazon Web Services (AWS) and Google Cloud Platform (GCP) strongly preferred.
• Experience applying engineering guidelines, including code refactoring, design patterns, development approaches centered around build processes, continuous deployment, highly scalable applications, and security-by-build principles.
• Deep experience with modern engineering practices, such as pair programming, continuous integration, writing tests first, and incremental building.
• Strong solid understanding of Agile delivery methods, with practical application of Agile techniques to drive predictable delivery and continuous improvement.
• Ability to promote and model dedicated approaches to work, helping teams move beyond feature delivery toward measurable customer and business impact.
• Excellent ability to clearly explain complex technical decisions and trade-offs to non-technical collaborators.

Other qualifications:

• Bachelor’s degree or equivalent professional experience in software engineering, technical / solution architecture, technical project management, or a related area.
• A minimum of 8 years of background in Software Delivery, Engineering, or Architecture.
• Experience leading a team of Tech Leads / Product Engineers to deliver digital products with measurable results.
• Expertise in product-focused quantitative analysis (e.g., preparing cases for projects).
• Experience working in a global organization, preferably franchised and in the consumer/retail sector.

Compensation

Bonus Eligible: YES

Long - Term Incentive: YES

Benefits Eligible: YES

Salary Range

The expected salary range for this role is $152,678.00 - $190,847.00 per year

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we may also consider your experience, and other job-related factors.

Additional Information:

(The position offers health and welfare benefits, including but not limited to comprehensive health insurance, which includes medical, prescription drug, mental health, dental and vision coverage, as well as life insurance.)

Benefits eligible: This position offers health and welfare benefits, a 401(k) plan, adoption assistance program, educational assistance program, flexible ways of working, and time off policies (including sick leave, parental leave, and vacation/PTO). Eligibility requirements apply to some benefits and may depend on job classification and length of employment.

Bonus eligible: This position is eligible for a bonus, calculated based on individual and company performance.

Long term Incentive eligible: This position is eligible for stock or other equity grants pursuant to McDonald’s long-term incentive plan.

McDonald’s is an equal opportunity employer committed to the diversity of our workforce. We promote an inclusive work environment that creates feel-good moments for everyone. McDonald’s provides reasonable accommodations to qualified individuals with disabilities as part of the application or hiring process or to perform the essential functions of their job. If you need assistance accessing or reading this job posting or otherwise feel you need an accommodation during the application or hiring process, please contact [email protected]. Reasonable accommodations will be determined on a case-by-case basis.

McDonald’s provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Nothing in this job posting or description should be construed as an offer or guarantee of employment.

Company Description

Job Description

Job Description:

Company Description:

McDonald’s is proud to be one of the most recognized brands in the world, with restaurants in over 100 countries that serve 70 million customers daily. We continue to operate from a position of strength. Our updated growth strategy is focused on staying ahead of what our customers want and realizing further growth potential. Our relentless ambition is why McDonald’s remains one of the world’s leading corporations after almost 70 years. Joining McDonald's means thinking big and preparing for a career that can have influence around the world.

At McDonald’s, we see every day as a chance to create positive impact. We lead through our values centered on inclusivity, service, integrity, community and family. From support of Ronald McDonald House to our Youth Opportunity project and sustainability initiatives, our values keep us dedicated to using our scale for good: good for our customers, people, industry and planet. We also offer a broad range of outstanding benefits including a sabbatical program, tuition assistance and flexible work arrangements.

Department Overview

McDonald’s is accelerating technology innovation to deliver fast, easy experiences for millions of customers worldwide. Our Global Technology team builds solutions that power franchisee growth, legal operations, and restaurant development—leveraging AI, automation, and cloud platforms.

Duties

The Senior Full Stack Developer will architect, design, and deliver enterprise-scale applications supporting franchisee lifecycle management, legal operations, and automation. This role combines deep technical expertise with collaboration across product, UX, and business teams to ensure scalable, secure, and innovative solutions.

Qualifications

• 7+ years in full-stack development or software engineering, preferably in franchising, legal ops, or enterprise platforms.
• Proficiency in .NET Core, Angular, and cloud-native architecture.
• Strong understanding of franchisee lifecycle, legal operations, and compliance requirements.
• Demonstrated success in cross-functional collaboration and agile delivery.
• Excellent communication, problem-solving, and stakeholder management skills.
• Hands-on experience with Azure administration, including Bicep infrastructure-as-code.
• Familiarity with GCP services for deployment, monitoring, and scaling applications.
• Strong knowledge of CI/CD pipelines, DevOps practices, and cloud security compliance.

Preferred Skills

• Languages/Frameworks: C#, .NET Core, Angular 2+, TypeScript, JavaScript, HTML, MVC.
• Database: SQL Server, T-SQL, LINQ.
• Cloud: Azure (App Services, Functions, Logic Apps, Bicep), GCP.
• DevOps/Tools: Docker, Kubernetes, CI/CD pipelines.

Salary Range

The expected salary range for this role is $127,332.00 - $159,165.00 per year

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we may also consider your experience, and other job-related factors.

Compensation

Bonus Eligible:EDIT

Long - Term Incentive:EDIT

Benefits Eligible: EDIT

Additional Information:

McDonald’s is an equal opportunity employer committed to the diversity of our workforce. We promote an inclusive work environment that creates feel-good moments for everyone. McDonald’s provides reasonable accommodations to qualified individuals with disabilities as part of the application or hiring process or to perform the essential functions of their job. If you need assistance accessing or reading this job posting or otherwise feel you need an accommodation during the application or hiring process, please contact [email protected]. Reasonable accommodations will be determined on a case-by-case basis.

McDonald’s provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Nothing in this job posting or description should be construed as an offer or guarantee of employment.

Qualifications

Additional Information

Company Description

Job Description

Job Description:

Company Description:

McDonald’s is proud to be one of the most recognized brands in the world, with restaurants in over 100 countries that serve 70 million customers daily. We continue to operate from a position of strength. Our updated growth strategy is focused on staying ahead of what our customers want and realizing further growth potential. Our relentless ambition is why McDonald’s remains one of the world’s leading corporations after almost 70 years. Joining McDonald's means thinking big and preparing for a career that can have influence around the world.

At McDonald’s, we see every day as a chance to create positive impact. We lead through our values centered on inclusivity, service, integrity, community and family. From support of Ronald McDonald House to our Youth Opportunity project and sustainability initiatives, our values keep us dedicated to using our scale for good: good for our customers, people, industry and planet. We also offer a broad range of outstanding benefits including a sabbatical program, tuition assistance and flexible work arrangements.

Department Overview

This opportunity is within the Global Technology Infrastructure & Operations team (GTIO), where our mission is to deliver modern and relevant technology that supports how McDonald’s operates. We offer outstanding foundational technology products and services such as Global Networking, Cloud, End User Computing, and IT Service Management. Our aim is to consistently deliver an engaging, relevant, and simple experience for our customers.

The Network Security Engineer I is part of the Network Infrastructure and Operations group within GTIO. Reporting to the Director of Global Network Security, you will build, implement, and maintain McDonald’s network security infrastructure and systems. You will hold a meaningful role in protecting McDonald’s network from threats both inside and outside the organization. Along with your technical skills, you will have strong communication and problem-solving abilities, as well as the capacity to collaborate effectively with a distributed team.

This is an exciting opportunity for an experienced technology leader to help build the transformation of infrastructure and operations products and services for the entire McDonald’s environment!

Duties

Global Technology is the department responsible for protecting McDonald’s information assets on a global scale. This role belongs to the team within Global Technology that manages our core network security services, such as firewall, IPS/IDS, Content Filtering, SASE, SSE, ZTNA, VPN, and DDoS. You will direct the strategic vision, technical advancement, and everyday operation of some Network Security products and platforms.

You will collaborate closely with market technology teams, Global Technology Risk Management teams, Global Technology Infrastructure and Operations teams, application owners, key vendors, and others to ensure the accurate build and functioning of McDonald’s network security services.

• Participate in building, implementing, and operating global network security platforms that support global, corporate, and restaurant network infrastructure and operations.
• Produce high-quality high-level builds, low-level builds, migration plans, and runbooks.
• Configure and manage firewalls, intrusion detection/prevention systems, NAC, VPN, SSE, and other security platforms.
• Collaborate with Network Security Engineers, Technical Product Managers, architects, and managed service partners to innovate and deliver network security and wider NIO outcomes.
• Offer immediate help and issue diagnosis for our customers, including during off-hours.
• Participate in proof of concepts and technical feasibility studies for business requirements.
• Drive automation-first approach to platform and configuration deployment. Adopt Infrastructure as code.
• Participate in producing test plans, build test cases, and perform functional and non-functional testing of network security platforms.
• Remain up-to-date on new technologies and architecture and propose ways to use them in current and upcoming projects.
• Support technical assessments and vendor selection to develop and deploy innovative platforms, spanning beyond traditional technologies.
• Support the NDR/NSOC function to respond to network security incidents in a quick and effective manner.
• Effectively communicate project health, risks, and issues to the program collaborators, sponsors, and management teams.
• Identify and direct changes through appropriate review and approval mechanisms.
• Foster continuous advancements in network security systems and workflows.

Qualifications

• Willingness and ability to live the McDonald’s values every day: Serve, Inclusion, Integrity, Community, and Family.
• Experience with Network/Network Security technologies and concepts.
• Experience with Routing and Switching technologies.
• Good understanding of Azure, AWS, and/or GCP.
• Demonstrated knowledge of Cyber security concepts and technologies.

• Hands-on experience with one or more of the following:

• 1. Configuring firewalls (Palo Alto, Cisco, or Check Point)
• Configuring SASE/SSE solutions (ZScaler, Cisco, or Palo Alto)
• Configuring routers/switches

• Automation and scripting via Python, JSON, etc.

• Strong analytical and troubleshooting skills.

• Proficient in leading collaborator expectations and conflict resolution.
• Highly organized and diligent, with the ability to keep many engagements active at once.
• Highly collaborative along with independent critical thinking and creative problem-solving skills.
• Industry recognized certifications such as CCNA Security, FCNSE, CISSP, desirable but not required.
• Experience handling Azure, AWS, or GCP cloud networks and/or security.

Experience:

• Previous technical internship(s), if applicable.
• Ability to effectively articulate technical challenges and solutions.
• Solid knowledge of computer science fundamentals.
• Strong verbal and written communication skills, dedicated and delivers high-quality results in fast-paced environment.
• Bachelor's degree in information technology, or a related field or relevant experience.
• Experience with designing, deploying, and managing NAC solutions.
• Background in operating in an Agile framework with a Scrum Master, engaging in Daily Scrum meetings, handling Backlogs, Sprints, and preparing written Stories and deliverables. Comfortable with documentation procedures and tools, preferably JIRA and Confluence.

Compensation

Bonus Eligible:YES

Long - Term Incentive:NO

Benefits Eligible: YES

Salary Range

The expected salary range for this role is $84,051.00 - $105,064.00 per year

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we may also consider your experience, and other job-related factors.

Additional Information:

The position offers health and welfare benefits, including but not limited to comprehensive health insurance, which includes medical, prescription drug, mental health, dental and vision coverage, as well as, life insurance.

McDonald’s is an equal opportunity employer committed to the diversity of our workforce. We promote an inclusive work environment that creates feel-good moments for everyone. McDonald’s provides reasonable accommodations to qualified individuals with disabilities as part of the application or hiring process or to perform the essential functions of their job. If you need assistance accessing or reading this job posting or otherwise feel you need an accommodation during the application or hiring process, please contact [email protected]. Reasonable accommodations will be determined on a case-by-case basis.

McDonald’s provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Nothing in this job posting or description should be construed as an offer or guarantee of employment.

Qualifications

Additional Information

Company Description

Job Description

Job Description:

Company Description:

McDonald’s is proud to be one of the most recognized brands in the world, with restaurants in over 100 countries that serve 70 million customers daily. We continue to operate from a position of strength. Our updated growth strategy is focused on staying ahead of what our customers want and realizing further growth potential. Our relentless ambition is why McDonald’s remains one of the world’s leading corporations after almost 70 years. Joining McDonald's means thinking big and preparing for a career that can have influence around the world.

At McDonald’s, we see every day as a chance to create positive impact. We lead through our values centered on inclusivity, service, integrity, community and family. From support of Ronald McDonald House to our Youth Opportunity project and sustainability initiatives, our values keep us dedicated to using our scale for good: good for our customers, people, industry and planet. We also offer a broad range of outstanding benefits including a sabbatical program, tuition assistance and flexible work arrangements.

Department Overview

This position belongs to the Global Technology Infrastructure & Operations team (GTIO), where we aim to deliver modern and relevant technology supporting McDonald's operations. We offer outstanding foundational technology products and services such as Global Networking, Cloud, End User Computing, and IT Service Management. Our goal is to consistently deliver an engaging, relevant, and simple experience for our customers.

Reporting to the Director Global Network Security, the Senior Network Security Engineer will build, implement, and maintain the McDonald’s network security infrastructure and systems. You will play a meaningful role in ensuring that McDonald’s network is protected from both internal and external threat landscape.

The successful candidate will have strong technical skills, excellent communication, and problem-solving abilities. They should collaborate effectively with a distributed team. This role is a great opportunity for a motivated and skilled Network Engineer to join the technology team. It allows for making a meaningful impact on the organization's operations and success.

Duties

Global Technology is the team responsible for protecting McDonald’s information assets worldwide. This role will join the group within Global Technology that manages our essential network security services, such as firewall, IPS/IDS, Content Filtering, SASE, SSE, ZTNA, VPN, NDR, and DDoS. You will collaborate closely with market technology teams, Global Technology Risk Management teams, Global Technology Infrastructure and Operations teams, application owners, key vendors, and others to ensure the accurate development, deployment, and management of McDonald’s network security platforms and services.

• Build, implement, and operate global network security platforms that support global, corporate, and restaurant network infrastructure and operations.
• Configure and manage firewalls, intrusion detection/prevention systems, NAC, VPN, SSE, and other security platforms.
• Collaborate with Technical Product Managers, architects, and managed service partners to innovate and deliver network security and wider NIO outcomes.
• Provide immediate assistance and problem-solving for our customers beyond normal business hours.
• Drive automation first approach to platform and configuration deployment. Adopt Infrastructure as code.
• Produce test plans, develop test cases, and perform functional and non-functional testing of network security platforms.
• Monitor and predict platform capacity and performance-related issues and work with TPM to resolve them before they become issues.
• Strategize, consult, and prototype alongside other engineers to implement guidelines and solutions for our customers using the latest network security technologies.
• Stay up-to-date on new technologies and architecture and propose ways to use them in current and upcoming projects.
• Support technical assessments and vendor selection to develop and deploy innovative platforms, spanning beyond traditional technologies.
• Drive proof of concepts and conduct technical feasibility studies for business requirements.
• Maintain comprehensive documentation for platform builds, configurations, configuration standards, changes, and troubleshooting procedures.
• Support the NDR/NSOC unit in handling network security incidents rapidly and successfully, involving the development and assessment of emergency response plans for network security incidents.
• Communicate project health, risks, and issues effectively to program collaborators, sponsors, and management teams.
• Resolve most conflicts between timeline, budget, and scope independently but bring up complex or consequential issues to senior management when necessary.
• Identify and direct changes through appropriate review and approval mechanisms.
• Foster continuous advancement of network security platforms and processes.

Qualifications

• Specialist in Network Security Platforms including Firewalls, NAC, IDS/IPS, VPN, NDR, and/or SASE technologies.
• Demonstrable experience (7+ years) with the development and deployment of Network Security technologies.
• Extensive expertise and background (7+ years) with one or more of the following: Firewall (Palo Alto, Cisco, Check Point and/or Cloud Native) installation, administration, and management.
• SASE/SSE solutions such as Zscaler, Cisco, and/or Palo Alto SASE solutions.
• More than 7 years of experience with Network technologies (Switching/Routing).
• Strong analytical and troubleshooting skills to critically evaluate information gathered from multiple sources.
• Proficient in managing collaborator expectations and conflict resolution.
• Demonstrable strong analytic and problem-solving abilities.
• Proven experience working in an Agile environment with a Scrum Master, Daily Scrum meetings, Backlogs, Sprints, and written Stories and deliverables. Familiar with documentation process and tools, JIRA and Confluence preferred.
• Track record of successful automation using tools such as Ansible, Terraform, Python, etc.

Desirable Skills Experience:

• Bachelor's degree or three years relevant experience.
• Experience with large global networks.
• Experience with designing, deploying, and managing NAC solutions.
• Experience in driving continuous service and process improvements and translating them into viable solutions.
• Knowledge of networking protocols such as OSPF, BGP, VTP, TCP/IP, DNS, DHCP, LAN/WAN, and VPN build.
• Experience working with network monitoring tools.
• Advanced ability to manage multiple projects simultaneously.
• Experience with Dev/Ops and CI/CD pipeline tools and processes are advantageous.
• Experience in leading a 24x7x365 team.
• Professional certifications such as CCNP Security, PCNSE, FCNSP, CISSP, or similar.

Compensation

Bonus Eligible:YES

Long - Term Incentive: YES

Benefits Eligible: YES

Salary Range

The expected salary range for this role is $127,332.00 - $159,165.00 per year

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we may also consider your experience, and other job-related factors.

Additional Information:

The position offers health and welfare benefits, including but not limited to comprehensive health insurance, which includes medical, prescription drug, mental health, dental and vision coverage, as well as, life insurance.

McDonald’s is an equal opportunity employer committed to the diversity of our workforce. We promote an inclusive work environment that creates feel-good moments for everyone. McDonald’s provides reasonable accommodations to qualified individuals with disabilities as part of the application or hiring process or to perform the essential functions of their job. If you need assistance accessing or reading this job posting or otherwise feel you need an accommodation during the application or hiring process, please contact [email protected]. Reasonable accommodations will be determined on a case-by-case basis.

McDonald’s provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Nothing in this job posting or description should be construed as an offer or guarantee of employment.

Qualifications

Additional Information

Company Description

Job Description

Job Description:

Company Description:

McDonald’s growth strategy, Accelerating the Arches, encompasses all aspects of our business as the leading global omni-channel restaurant brand. As the consumer landscape shifts we are using our competitive advantages to further strengthen our brand. One of our core growth strategies is to Double Down on the 3Ds (Delivery, Digital and Drive Thru). McDonald’s will accelerate technology innovation so 65M+ customers a day will experience a fast, easy experience, whether at one of our 25,000 and growing Drive thrus, through McDelivery, dine-in or takeaway.

McDonald’s Global Technology is here to power tomorrow’s feel-good moments.

That’s why you’ll find us at the forefront of transformative technology, exploring new and innovative ways to serve our millions of customers and spread happiness one delicious Hot Fudge Sundae-dipped fry at a time. Using AI, robotics and emerging tech, we’re digitizing the Golden Arches. Combine that with our unparalleled global scale, and we’re reshaping all areas of the business, industry and every community that is home to a McDonald’s restaurant. We face complex tech challenges every day. But that’s where our diverse and talented teams come in. They’re made up of the best and brightest from all over the globe, and they thrive in the space where feel-good meets fast-paced.

Check out the McDonald’s  Global Technology Technical Blog to learn how technology and our global team are directly enabling the Accelerating the Arches strategy.

Department Overview

We are seeking a highly skilled Cybersecurity Engineer III to join our GRC team. In this role, you will play a pivotal part in ensuring the security, compliance, and risk management of our organization. You will provide GRC module development in ServiceNow, technical support, maintain our GRC platform, and implement and engineer innovative solutions to enhance our security posture. This role is hybrid and will be based in Chicago, and report to the Sr. Manager – Governance, Risk & Compliance.

Duties

• Solution Development: Design, develop, engineer and configure GRC solutions in ServiceNow, such as TPRM, Risk & Control Assessments, Privacy Risk Assessments and Compliance Automation.
• GRC Thought Leadership: Demonstrate GRC thought leadership with the ability to influence end‑to‑end GRC architectures and solutions, translating complex risk, compliance, and control requirements into scalable, platform‑based implementations.
• Platform Support: Provide technical support and troubleshooting for our ServiceNow GRC platform.
• User Management: Manage user access and permissions within the GRC platform, ensuring appropriate authorization levels. Perform periodic user access reviews.
• Automation: Automate routine tasks and processes to improve efficiency and reduce manual effort. Improve overall user experience on the GRC platform.
• Integration: Integrate the GRC platform with other systems and applications using APIs and other technologies.
• Reporting and Analytics: Develop and maintain comprehensive reports and dashboards to track key risks, controls, and performance metrics, and identify trends.
• Continuous Improvement: Identify opportunities to enhance GRC platform automation and implement improvements.

Qualifications

• 5+ years of experience in information security, cybersecurity, privacy, risk management, or compliance fields.
• Strong understanding of GRC concepts, architectures, and best practices.
• Hands-on experience with ServiceNow GRC.
• Proficiency in scripting languages (e.g., Python, PowerShell) and API integrations.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Relevant certifications such as CISSP, CRISC, CISA, CISM, or ServiceNow certifications are a plus.

Compensation

Bonus Eligible: YES

Long - Term Incentive: YES

Benefits Eligible: YES

Salary Range

The expected salary range for this role is $138,207.00 - $172,758.00 per year

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we may also consider your experience, and other job-related factors.

Footer

The position offers health and welfare benefits, including but not limited to comprehensive health insurance, which includes medical, prescription drug, mental health, dental and vision coverage, as well as life insurance

Additional Information:

Benefits eligible: This position offers health and welfare benefits, a 401(k) plan, adoption assistance program, educational assistance program, flexible ways of working, and time off policies (including sick leave, parental leave, and vacation/PTO). Eligibility requirements apply to some benefits and may depend on job classification and length of employment.

Bonus eligible: This position is eligible for a bonus, calculated based on individual and company performance.

Long term Incentive eligible: This position is eligible for stock or other equity grants pursuant to McDonald’s long-term incentive plan.

McDonald’s is an equal opportunity employer committed to the diversity of our workforce. We promote an inclusive work environment that creates feel-good moments for everyone. McDonald’s provides reasonable accommodations to qualified individuals with disabilities as part of the application or hiring process or to perform the essential functions of their job. If you need assistance accessing or reading this job posting or otherwise feel you need an accommodation during the application or hiring process, please contact [email protected]. Reasonable accommodations will be determined on a case-by-case basis.

McDonald’s provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Nothing in this job posting or description should be construed as an offer or guarantee of employment.

Qualifications

Additional Information

Company Description

Job Description

Job Description:

Company Description:

McDonald’s growth strategy, Accelerating the Arches, encompasses all aspects of our business as the leading global omni-channel restaurant brand. As the consumer landscape shifts we are using our competitive advantages to further strengthen our brand. One of our core growth strategies is to Double Down on the 3Ds (Delivery, Digital and Drive Thru). McDonald’s will accelerate technology innovation so 65M+ customers a day will experience a fast, easy experience, whether at one of our 25,000 and growing Drive thrus, through McDelivery, dine-in or takeaway.

McDonald’s Global Technology is here to power tomorrow’s feel-good moments.

That’s why you’ll find us at the forefront of transformative technology, exploring new and innovative ways to serve our millions of customers and spread happiness one delicious Hot Fudge Sundae-dipped fry at a time. Using AI, robotics and emerging tech, we’re digitizing the Golden Arches. Combine that with our unparalleled global scale, and we’re reshaping all areas of the business, industry and every community that is home to a McDonald’s restaurant. We face complex tech challenges every day. But that’s where our diverse and talented teams come in. They’re made up of the best and brightest from all over the globe, and they thrive in the space where feel-good meets fast-paced.

Check out the McDonald’s  Global Technology Technical Blog to learn how technology and our global team are directly enabling the Accelerating the Arches strategy.

Department Overview

This role belongs to the Global Technology Infrastructure & Operations team (GTIO). Our mission is to provide modern, relevant technology that supports McDonald’s operations. We offer core technology products and services such as Global Networking, Cloud, End User Computing, and IT Service Management. We aim to deliver an engaging, relevant, and straightforward experience for our customers.

The Senior Manager, Edge Operations/SRE plays a crucial role within the Edge Operations and SRE group in Global Technology Infrastructure & Operations. This position is accountable for maintaining the reliability, scalability, and operational excellence of the Edge computing platform that underpins McDonald’s worldwide restaurant technology network.

You will join forces with Architecture, Platform Engineering, and Security teams to apply observability, automation, and incident response approaches. This work keeps the Edge platform reliable and maintainable. This role offers an outstanding opportunity to influence the operational development of a global platform and foster ongoing improvements in infrastructure and services.

Duties

• Lead 24x7x365 operations of edge infrastructure, ensuring high availability, reliability, and efficient performance.
• Coordinate and own the delivery of GDC upgrades across the markets.
• Lead the operational initiatives including monitoring, alerting, and observability to proactively detect and resolve issues.
• Lead initiatives to automate day-to-day operational tasks and reduce toil.
• Collaborate with Edge Readiness and Deployment teams and markets during the pilot to guarantee a smooth transition to Operations.
• Mentor and manage a team of engineers and operations specialists across multiple geographies.
• Drive the adoption of SRE guidelines, including SLIs/SLOs, error budgets, and incident management.
• Collaborate with Edge Platform Vendor and Managed Service Partner to guarantee SLAs are fulfilled and consistently improved.
• Ensure all edge operations align with security guidelines and meet relevant regulatory and compliance standards.
• Collaborate closely with Platform Engineering, Application, Segment, and Market teams to ensure edge operations are aligned with business objectives.
• Coordinate with Market Operations and other Global Tech Operations teams to complete changes on the edge platform following global and market-specific change management processes.
• Promote an environment of continual progress, knowledge sharing, and operational excellence within the team.

Qualifications

• Bachelor's or Master's degree in Computer Science, Engineering, or a related field.
• 10+ years of experience in infrastructure, On-Prem/Public Cloud, or SRE roles, with at least 3 years in a leadership capacity.
• Proven experience managing edge platforms, or hybrid cloud environments.
• Strong knowledge of Hardware, Kubernetes, CI/CD pipelines, and infrastructure as code (e.g., Terraform, Ansible).
• Experience with monitoring and observability tools (e.g., Prometheus, Grafana, ELK, New Relic).
• Experience driving and leading automation initiatives to reduce toil and improve efficiency.
• Excellent communication, leadership, and cross-functional collaboration skills.
• Experience in directing and establishing collaborations with Vendors and Managed Service partners to generate business value.
• Established background in directing Operations/SRE teams across a complex multinational environment.
• Strong knowledge and experience with GCP and/or AWS cloud infrastructure.

Compensation

Bonus Eligible: YES

Long - Term Incentive: YES

Benefits Eligible: YES

Salary Range

The expected salary range for this role is $152,678.00 - $190,847.00 per year

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we may also consider your experience, and other job-related factors.

Additional Information:

(The position offers health and welfare benefits, including but not limited to comprehensive health insurance, which includes medical, prescription drug, mental health, dental and vision coverage, as well as life insurance.)

Benefits eligible: This position offers health and welfare benefits, a 401(k) plan, adoption assistance program, educational assistance program, flexible ways of working, and time off policies (including sick leave, parental leave, and vacation/PTO). Eligibility requirements apply to some benefits and may depend on job classification and length of employment.

Bonus eligible: This position is eligible for a bonus, calculated based on individual and company performance.

Long term Incentive eligible: This position is eligible for stock or other equity grants pursuant to McDonald’s long-term incentive plan.

McDonald’s is an equal opportunity employer committed to the diversity of our workforce. We promote an inclusive work environment that creates feel-good moments for everyone. McDonald’s provides reasonable accommodations to qualified individuals with disabilities as part of the application or hiring process or to perform the essential functions of their job. If you need assistance accessing or reading this job posting or otherwise feel you need an accommodation during the application or hiring process, please contact [email protected]. Reasonable accommodations will be determined on a case-by-case basis.

McDonald’s provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Nothing in this job posting or description should be construed as an offer or guarantee of employment.

Qualifications

Additional Information

Company Description

Job Description

Job Description:

Company Description
McDonald’s is proud to be one of the most recognized brands in the world, with restaurants in over 100 countries that serve 70 million customers daily. As the global leader in the food service industry, our legacy of innovation and hard work continues to drive us.
From drive thru updates to delivery to mobile order and pay, we are innovating quickly and growing. Joining McDonald's means thinking big and preparing for a career that can have influence around the world.

Department Overview

Company Description

McDonald’s is a global leader in the food service industry, committed to innovation, customer experience, and operational excellence. As we advance our digital and data capabilities, we are building a best-in-class team to power data-driven decisions at scale across all markets.

The Opportunity

We are seeking a strategic and customer-centric ML Manager to lead the design and delivery of our Machine Learning and AI Agent products. In this role, you will act as the bridge between business stakeholders, product design, and technical teams to translate business needs into scalable AI solutions. Your work will shape the way AI empowers decision-making, automation, and customer experiences across the organization.

Duties

Key Responsibilities

Partner closely with business stakeholders to deeply understand user pain points, operational challenges, and strategic objectives.

Define clear product strategies and roadmaps that align AI capabilities with business goals.

Lead end-to-end product design — including user journey mapping, workflow design, feature definition, and prioritization.

Translate complex AI/ML concepts into simple, actionable product requirements and use cases.

Collaborate with data science, ML engineer, and UX teams to ensure solutions are both technically feasible and business relevant.

Facilitate effective communication between business and technical teams to ensure alignment on priorities, timelines, and success metrics.

Define and track key product metrics to evaluate impact and guide iteration.

Stay informed on emerging trends in AI agents, generative AI, and ML applications to inspire innovative product solutions.

Qualifications

• Bachelor's or master's degree in computer science or related engineering field and deep experience with Cloud computing
• 5+ years of professional experience in data engineering or related fields
• Proficiency in Python, Java, or Scala for data processing and automation
• Hands-on experience with data orchestration tools (e.g., Apache Airflow, Luigi) and big data ecosystems (e.g., Hadoop, Spark, NoSQL)
• Expert knowledge of Data quality functions like cleansing, standardization, parsing, de-duplication, mapping, hierarchy management, etc.
• Deep understanding of Data Product Lifecycle, Standards and Practices
• Ability to perform extensive data analysis (comparing multiple datasets) using a variety of tools
• Proven ability to mentor team members and lead technical initiatives across multiple workstreams
• Effective communication and stakeholder management skills to drive alignment and adoption of data engineering standards
• Demonstrated experience in data management & data governance capabilities
• Familiarity with data warehousing principles and best practices.
• Excellent problem solver - use of data and technology to solve problems or answer complex data related questions
• Excellent collaboration skills to work effectively in cross-functional teams.

Compensation

Bonus Eligible: Yes

Long - Term Incentive: Yes

Benefits Eligible: Yes

Salary Range

The expected salary range for this role is $129,800 - $165,490 per year

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we may also consider your experience, and other job-related factors.

Competencies

Execution Proficiency

Background & Values

Strategic Proficiency

Building Blocks

Talent Proficiency

Additional information
At McDonalds we are People from all Walks of Life...

People are at the heart of everything we do, and they make the McDonalds experience. We embrace diversity and are committed to creating an inclusive culture that means people can be their best authentic self in our restaurants and offices, which helps us to better serve our customers. We have a strong heritage of diversity and representation within our communities, which we are proud of. The diversity of our people, customers, Franchisees, and suppliers gives us strength.

We do not tolerate inequality, injustice, or discrimination of any kind. These are hugely important issues and a brand with our reach and relevance means we have a very meaningful role to play.

We also recognise our responsibility as a large employer to continue being active in our communities, helping to develop skills and drive aspirations that will help people to be more aware of the world of work and more successful within it, whether with McDonalds or elsewhere.

Qualifications

Additional Information

Company Description

Job Description

Job Description:

Company Description:

McDonald’s growth strategy, Accelerating the Arches, encompasses all aspects of our business as the leading global omni-channel restaurant brand. As the consumer landscape shifts we are using our competitive advantages to further strengthen our brand. One of our core growth strategies is to Double Down on the 3Ds (Delivery, Digital and Drive Thru). McDonald’s will accelerate technology innovation so 65M+ customers a day will experience a fast, easy experience, whether at one of our 25,000 and growing Drive thrus, through McDelivery, dine-in or takeaway.

McDonald’s Global Technology is here to power tomorrow’s feel-good moments.

That’s why you’ll find us at the forefront of transformative technology, exploring new and innovative ways to serve our millions of customers and spread happiness one delicious Hot Fudge Sundae-dipped fry at a time. Using AI, robotics and emerging tech, we’re digitizing the Golden Arches. Combine that with our unparalleled global scale, and we’re reshaping all areas of the business, industry and every community that is home to a McDonald’s restaurant. We face complex tech challenges every day. But that’s where our diverse and talented teams come in. They’re made up of the best and brightest from all over the globe, and they thrive in the space where feel-good meets fast-paced.

Check out the McDonald’s  Global Technology Technical Blog to learn how technology and our global team are directly enabling the Accelerating the Arches strategy.

Department Overview

The Commercial Products & Platforms team develops digital experiences and global technology platforms. These platforms delight our customers and let them order on their terms—seamlessly, reliably, and conveniently across mobile, web, kiosks, and future channels.

Serving as the Director and Tech Lead for our digital platform, you will lead engineering teams tasked with maintaining and evolving the platform used by commerce and customer experience products. It supports billions of dollars in commerce each year. This is an outstanding opportunity to guide a world-class team in perfecting technological transformations!

Your role will involve setting the strategic direction and driving the platform's technical evolution. You will make key technology and architectural decisions to improve its security, health, and performance.

This role manages the move of the digital platform to Google Cloud, reinforces security protocols, and leads FinOps adoption efforts, reporting to the Senior Director, Engineering Tech Lead in the Customer Technology organization.

Duties

• The Commercial Products & Platforms team develops digital experiences and global technology platforms. These platforms delight our customers and let them order on their terms—seamlessly, reliably, and conveniently across mobile, web, kiosks, and future channels.
• Serving as the Director and Tech Lead for our digital platform, you will lead engineering teams tasked with maintaining and evolving the platform used by commerce and customer experience products. It supports billions of dollars in commerce each year. This is an outstanding opportunity to guide a world-class team in perfecting technological transformations!
• Your role will involve setting the strategic direction and driving the platform's technical evolution. You will make key technology and architectural decisions to improve its security, health, and performance.
• This role manages the move of the digital platform to Google Cloud, reinforces security protocols, and leads FinOps adoption efforts, reporting to the Senior Director, Engineering Tech Lead in the Customer Technology organization.

Qualifications

• At least 10 years experience in hands-on technical roles showing progressive growth in responsibilities, with a strong background in software engineering, system development, and cloud platforms.
• At least 5 years experience with Cloud-native platforms, with deep expertise in Google Cloud, Kubernetes, container orchestration, service mesh, multi-cluster operations, and modern microservices architectures.
• At least 7 years’ experience working in an Agile software development environment and leading software engineering teams.
• Strong understanding of security guidelines and compliance standards (e.g., GDPR, PCI-DSS) for handling sensitive customer data.
• Proven experience as a people manager and servant leader, with an interest in coaching and mentoring both direct and indirect reports.
• Outstanding ability to share information clearly, extensive experience collaborating with multiple partners and across functions, with a curiosity about simplifying technical details and decisions for non-technical audiences.
• Strong sense of ownership and accountability for what you and your teams deliver, with high personal standards and an uncompromising attention to detail.

Preferred qualifications

• Bachelor’s degree or higher in computer science, software engineering, or related technical fields.
• Domain-specific experience working with customer-facing applications, ideally in a QSR or adjacent industry space, strongly preferred.

Compensation

Bonus Eligible: YES

Long - Term Incentive: YES

Benefits Eligible: YES

Salary Range

The expected salary range for this role is $195,371.00 - $244,214.00 per year

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we may also consider your experience, and other job-related factors.

Additional Information:

(The position offers health and welfare benefits, including but not limited to comprehensive health insurance, which includes medical, prescription drug, mental health, dental and vision coverage, as well as life insurance.)

Benefits eligible: This position offers health and welfare benefits, a 401(k) plan, adoption assistance program, educational assistance program, flexible ways of working, and time off policies (including sick leave, parental leave, and vacation/PTO). Eligibility requirements apply to some benefits and may depend on job classification and length of employment.

Bonus eligible: This position is eligible for a bonus, calculated based on individual and company performance.

Long term Incentive eligible: This position is eligible for stock or other equity grants pursuant to McDonald’s long-term incentive plan.

McDonald’s is an equal opportunity employer committed to the diversity of our workforce. We promote an inclusive work environment that creates feel-good moments for everyone. McDonald’s provides reasonable accommodations to qualified individuals with disabilities as part of the application or hiring process or to perform the essential functions of their job. If you need assistance accessing or reading this job posting or otherwise feel you need an accommodation during the application or hiring process, please contact [email protected]. Reasonable accommodations will be determined on a case-by-case basis.

McDonald’s provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Nothing in this job posting or description should be construed as an offer or guarantee of employment.

Qualifications

Additional Information

Company Description

Job Description

Job Description:

Company Description:

McDonald’s growth strategy, Accelerating the Arches, encompasses all aspects of our business as the leading global omni-channel restaurant brand. As the consumer landscape shifts we are using our competitive advantages to further strengthen our brand. One of our core growth strategies is to Double Down on the 3Ds (Delivery, Digital and Drive Thru). McDonald’s will accelerate technology innovation so 65M+ customers a day will experience a fast, easy experience, whether at one of our 25,000 and growing Drive thrus, through McDelivery, dine-in or takeaway.

McDonald’s Global Technology is here to power tomorrow’s feel-good moments.

That’s why you’ll find us at the forefront of transformative technology, exploring new and innovative ways to serve our millions of customers and spread happiness one delicious Hot Fudge Sundae-dipped fry at a time. Using AI, robotics and emerging tech, we’re digitizing the Golden Arches. Combine that with our unparalleled global scale, and we’re reshaping all areas of the business, industry and every community that is home to a McDonald’s restaurant. We face complex tech challenges every day. But that’s where our diverse and talented teams come in. They’re made up of the best and brightest from all over the globe, and they thrive in the space where feel-good meets fast-paced.

Check out the McDonald’s  Global Technology Technical Blog to learn how technology and our global team are directly enabling the Accelerating the Arches strategy.

Department Overview

This opportunity is part of the Global Technology Enterprise Products & Platforms (EPP) Team, focused on Oracle Cloud ERP,where our vision is to “Always be a... people led, product centric, ​forward-thinking & trusted technology partner”.

The Manager,owns end-to-end technology product delivery, leads and inspires the working team​.  To be successful, in the true sense of Agile and Product management the TPM must be empowered to influence and challenge stakeholders as necessary to mitigate biases and ensure the most appropriate, efficient, and optimal solution is delivered to solve the business and end users' challenges.

Responsibilities include developing technology product roadmaps and prioritizing backlogs, deeply understanding the business goals challenges including end user needs.  They apply deep product domain knowledge, partners closely with the business, senior technical product management team, technical and delivery teams as needed to ensure value delivery.

This position reports to the Sr. Technical Product Manager.

Responsibilties & Accountabilities

• Product Strategy and Roadmap definition
• Lead and manage mid/large Teams consisting of Sr. Technical Analysts, Business Analysts, developers, and Product QA Teams.
• Lead discussions with Stakeholders on Product management for Incidents, requests, development, enhancement, and testing.
• Ensure McDonalds processes with respect to Incident Management/Request Management, Problem Management, Release Management are followed.
• Requirement Gathering and Prioritization
• Translate customer needs and market demands into clear, actionable technical product requirements.
• Cross-Functional Collaboration
• Works as part of a team of technical product managers expected to broadly influence a large portion of the organization or with a charter to innovate/disrupt a strategically important domain.
• Monitor key performance indicators (KPIs), track product usage patterns, and iterate on features to optimize user engagement and satisfaction.
• Experience in Oracle Cloud ERP Audits with respect to SOX requirements.

Qualifications

• 8+ years of technical product management or relevant experience with a bachelor’s degree or 6+ years relevant experience with a Master’s degree.
• An experienced professional with complete understanding of Oracle Cloud ERP Financial modules specifically Order to Cash (Accounts receivables, Collections, Banks) and Record to Report (e.g. General Ledger, Cash Management, Financial planning, tax) modules of Oracle Cloud ERP.
• Hands-on experience and in-depth understanding of financial flows and business processes in financial management.
• Knowledge of Cloud information architecture patterns, software development processes, and data processing methodologies.
• Knowledge of Finance business processes and a clear understanding of best practices.
• Oracle certifications preferred.

Compensation

Benefits eligible: Yes
Bonus eligible: Yes
Long term incentive eligible: Yes

Salary Range

The expected salary range for this role is $129,800.00 - $165,490.00 per year

Additional Information:

Benefits eligible: This position offers health and welfare benefits, a 401(k) plan, adoption assistance program, educational assistance program, flexible ways of working, and time off policies (including sick leave, parental leave, and vacation/PTO). Eligibility requirements apply to some benefits and may depend on job classification and length of employment.

Bonus eligible: This position is eligible for a bonus, calculated based on individual and company performance.

Long term Incentive eligible: This position is eligible for stock or other equity grants pursuant to McDonald’s long-term incentive plan.

McDonald’s is an equal opportunity employer committed to the diversity of our workforce. We promote an inclusive work environment that creates feel-good moments for everyone. McDonald’s provides reasonable accommodations to qualified individuals with disabilities as part of the application or hiring process or to perform the essential functions of their job. If you need assistance accessing or reading this job posting or otherwise feel you need an accommodation during the application or hiring process, please contact [email protected]. Reasonable accommodations will be determined on a case-by-case basis.

McDonald’s provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Nothing in this job posting or description should be construed as an offer or guarantee of employment.

Qualifications

Additional Information

Company Description

Job Description

Job Description:

Company Description:

McDonald’s growth strategy, Accelerating the Arches, encompasses all aspects of our business as the leading global omni-channel restaurant brand. As the consumer landscape shifts we are using our competitive advantages to further strengthen our brand. One of our core growth strategies is to Double Down on the 3Ds (Delivery, Digital and Drive Thru). McDonald’s will accelerate technology innovation so 65M+ customers a day will experience a fast, easy experience, whether at one of our 25,000 and growing Drive thrus, through McDelivery, dine-in or takeaway.

McDonald’s Global Technology is here to power tomorrow’s feel-good moments.

That’s why you’ll find us at the forefront of transformative technology, exploring new and innovative ways to serve our millions of customers and spread happiness one delicious Hot Fudge Sundae-dipped fry at a time. Using AI, robotics and emerging tech, we’re digitizing the Golden Arches. Combine that with our unparalleled global scale, and we’re reshaping all areas of the business, industry and every community that is home to a McDonald’s restaurant. We face complex tech challenges every day. But that’s where our diverse and talented teams come in. They’re made up of the best and brightest from all over the globe, and they thrive in the space where feel-good meets fast-paced.

Check out the McDonald’s  Global Technology Technical Blog to learn how technology and our global team are directly enabling the Accelerating the Arches strategy.

Duties

We are seeking a highly motivated individual to be our Data Engineer with strong technical and communication skills for our Customer Data Products, End-to-End (E2E) integrated testing team. This role requires both business and technical expertise working with various integrated applications, Data, Product teams and Global Market partners. E2E team plays vital role to bridge the gap between McDonald’s Digital and Data systems with E2E integrated testing support to deliver required quality data to our business partners for marketing and reporting needs so this role is crucial in our Customer domain.

This role is based in Chicago, IL

Responsibilities

• Team up with E2E team to understand existing E2E integrations with upstream and downstream applications, environments mapping, testing strategy, design, evolving scope and implement continuous improvements
• Participate in daily scrum for day-to-day updates, understand testing needs for ongoing and upcoming initiatives
• Capture requirements, design/architect, develop, and implement day-to-day testing automation needs for the team
• Document artifacts for the solutions built, optimize for continuous improvements with emerging tools and technologies
• Develop, deploy, and monitor day-to-day automation builds using both open source and proprietary tools/applications
• Partner with internal Data product team/s, upstream Digital and downstream systems for E2E integration, testing, defect triage, troubleshoot and resolution
• Identify and manage necessary infrastructure, tools and environments for the required integration, development, deployment, testing, and automation needs
• Develop and manage automated testing workstreams, review new requirements and add test cases for Continuous Integration (CI), Continuous Deployment (CD) and Continuous Testing (CT)
• Develop/maintain source code with Git, Code Commit, CICD pipeline builds and deployments
• Lead E2E team when coordinating with stakeholders from Markets, various team leads, products and identify issues/resolution in timely manner to prevent unnecessary escalations.

Qualifications

• Bachelor’s degree or higher in Computer Engineering, Software, or relevant technology field
• 10+ years of experience as Software Engineer, Data Engineer, or combined work experience
• 10+ years of experience working in Java, Python, HTML, JavaScript, Node.js, Terraform, SQL and NoSQL
• Experienced with large scale enterprise application development, deployment, integration, and testing
• Experienced writing SQL scripts, Store Procedures and Functions on large complex data sets, Datawarehouse, ETL, reporting and analytics
• Experienced developing shell scripts, creating batch scripts, Linux, Cron and CICD pipeline workflows. Use of programming languages such as Java and Python to build and optimize those automations
• Hands on experience automating to create data in various data formats for load and performance testing
• Development experience with Big Data processing frameworks, ETL tools, API tools, Data integrations and data pipeline automations
• Experienced with AWS and GCP Cloud services, Airflow DAGs, DBT, Talend Studio, Databricks
• Experienced with various testing frameworks and automations such as OpenTest, Junit, JMeter, Selenium
• Experienced with developing reporting dashboards in New Relic, Kibana, Grafana, Tableau
• Well versed with various data generation sources such as Mobile, Web, POS, Kiosk and data format such as JSON, SOAP, CSV, Parquet, Avro, XML
• Skilled with customer facing applications such as native app, web, multiple integration layers, databases, event transactions, log data, elastic search, message queueing, transformations, processing, and storage
• Experienced with N-tier architecture, Client/Server, Pub/Sub and distributed micro services development.
• Thorough knowledge of customer data flow from Account registration flow to Order transactions, Subscriptions, Offer redemptions, Loyalty program, Mobile Ordering & Payments, and Marketing CRM tools.
• Good knowledge of legal compliance when working with Data privacy, and various Markets such as GDPR, CCPA, PCI and HIPPA
• Previous experience in McDonald’s or similar QSR business model, large-scale E-commerce applications.

Nice to have:

• Certified with AWS Solutions Architect Associate or higher certifications
• Certified with GCP Cloud Engineer, Data practitioner or higher certifications.

Compensation

Bonus Eligible:Yes

Long - Term Incentive:Yes

Benefits Eligible: Yes

Salary Range

The expected salary range for this role is $138,207.00 - $172,758.00 per year

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we may also consider your experience, and other job-related factors.

Additional Information:

Benefits eligible: This position offers health and welfare benefits, a 401(k) plan, adoption assistance program, educational assistance program, flexible ways of working, and time off policies (including sick leave, parental leave, and vacation/PTO). Eligibility requirements apply to some benefits and may depend on job classification and length of employment.

Bonus eligible: This position is eligible for a bonus, calculated based on individual and company performance.

Long term Incentive eligible: This position is eligible for stock or other equity grants pursuant to McDonald’s long-term incentive plan.

McDonald’s is an equal opportunity employer committed to the diversity of our workforce. We promote an inclusive work environment that creates feel-good moments for everyone. McDonald’s provides reasonable accommodations to qualified individuals with disabilities as part of the application or hiring process or to perform the essential functions of their job. If you need assistance accessing or reading this job posting or otherwise feel you need an accommodation during the application or hiring process, please contact [email protected]. Reasonable accommodations will be determined on a case-by-case basis.

McDonald’s provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Nothing in this job posting or description should be construed as an offer or guarantee of employment.

Qualifications

Additional Information

Company Description

Job Description

Job Description:

Company Description:

McDonald’s growth strategy, Accelerating the Arches, encompasses all aspects of our business as the leading global omni-channel restaurant brand. As the consumer landscape shifts we are using our competitive advantages to further strengthen our brand. One of our core growth strategies is to Double Down on the 3Ds (Delivery, Digital and Drive Thru). McDonald’s will accelerate technology innovation so 65M+ customers a day will experience a fast, easy experience, whether at one of our 25,000 and growing Drive thrus, through McDelivery, dine-in or takeaway.  

McDonald’s Global Technology is here to power tomorrow’s feel-good moments.   

That’s why you’ll find us at the forefront of transformative technology, exploring new and innovative ways to serve our millions of customers and spread happiness one delicious Hot Fudge Sundae-dipped fry at a time. Using AI, robotics and emerging tech, we’re digitizing the Golden Arches. Combine that with our unparalleled global scale, and we’re reshaping all areas of the business, industry and every community that is home to a McDonald’s restaurant. We face complex tech challenges every day. But that’s where our diverse and talented teams come in. They’re made up of the best and brightest from all over the globe, and they thrive in the space where feel-good meets fast-paced.   

Check out the McDonald’s  Global Technology Technical Blog to learn how technology and our global team are directly enabling the Accelerating the Arches strategy.

Duties

As an Analyst - Cloud Identity, you will report to the Senior Manager of Cloud Identity. In this role, you will drive successful delivery of secure and scalable enterprise cloud identity capabilities across multi-cloud and SaaS environments. This is an exciting opportunity to continue to evolve and enhance the global identity and access management platform at the world’s largest restaurant company.

• Provide operational and implementation support for Cloud Identity, contributing to day-to-day IAM activities.
• Assist with configuration and maintenance of identity lifecycle processes such as user provisioning, deprovisioning, authentication, authorization, and access reviews across cloud and SaaS platforms.
• Support cloud identity integrations by participating in application onboarding, testing, documentation updates, and issue resolution for platforms such as Azure, AWS, and GCP.
• Work collaboratively with Product, Architecture, Engineering, and Security teams by gathering requirements, performing analysis, and helping execute approved identity solutions.
• Follow established security and engineering standards by implementing approved configurations, scripts, and automation tasks while adhering to documented best practices.
• Assist with identity-related automation efforts by executing scripts, validating outputs, and helping improve repeatable operational processes.
• Monitor cloud identity services using dashboards and alerting tools, documenting incidents, performing initial troubleshooting, and escalating issues according to defined procedures.
• Participate in reliability and resilience initiatives by supporting testing, data collection, and validation efforts for cloud identity platforms.
• Support enterprise initiatives such as application migrations, cloud onboarding, and digital transformation programs by executing identity-related tasks and validations as assigned.
• Collaborate with security, infrastructure, compliance, and risk teams to support audits, evidence gathering, access reviews, and policy alignment activities.

Qualifications

• Demonstrated willingness and ability to live organizational values related to integrity, inclusion, collaboration, and accountability.
• 5+ years of experience in identity, access management, or cloud security engineering, with significant hands-on experience in cloud platforms.
• Deep understanding of cloud identity concepts, including workforce identity, application identity, service principals, managed identities, and API security.
• Strong knowledge of authentication and authorization protocols and standards such as OAuth 2.0, OpenID Connect, SAML, SCIM, and LDAP.
• Experience designing and operating identity solutions using one or more enterprise identity platforms (e.g., Entra ID/Azure AD, Okta, Ping, AWS IAM).
• Proficiency with modern software engineering practices, including CI/CD, infrastructure as code, automation, testing frameworks, and observability.
• Strong communication skills with the ability to articulate technical concepts to both technical and non-technical stakeholders.
• Bachelor’s degree in Computer Science, Information Security, Engineering, or equivalent practical experience.

Preferred Qualifications

• Hands-on experience with multi-cloud identity architectures and hybrid identity integrations.
• Knowledge of Zero Trust architectures and identity-centric security models.
• Experience integrating identity platforms with SaaS applications and custom-developed cloud-native applications.
• Familiarity with compliance and regulatory requirements (e.g., SOX ) as they relate to identity and access controls.

Compensation

Bonus Eligible: Yes

Long - Term Incentive: Yes

Benefits Eligible: Yes

Salary Range

The expected salary range for this role is $104,482.00 - $130,602.00 per year

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we may also consider your experience, and other job-related factors.

Additional Information:

Benefits eligible: This position offers health and welfare benefits, a 401(k) plan, adoption assistance program, educational assistance program, flexible ways of working, and time off policies (including sick leave, parental leave, and vacation/PTO). Eligibility requirements apply to some benefits and may depend on job classification and length of employment.  

Bonus eligible: This position is eligible for a bonus, calculated based on individual and company performance. 

Long term Incentive eligible: This position is eligible for stock or other equity grants pursuant to McDonald’s long-term incentive plan. 

McDonald’s is an equal opportunity employer committed to the diversity of our workforce. We promote an inclusive work environment that creates feel-good moments for everyone. McDonald’s provides reasonable accommodations to qualified individuals with disabilities as part of the application or hiring process or to perform the essential functions of their job. If you need assistance accessing or reading this job posting or otherwise feel you need an accommodation during the application or hiring process, please contact [email protected]. Reasonable accommodations will be determined on a case-by-case basis. 

McDonald’s provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. 

Nothing in this job posting or description should be construed as an offer or guarantee of employment.

Qualifications

Additional Information

Company Description

Job Description

Job Description:

Company Description:

McDonald’s growth strategy, Accelerating the Arches, encompasses all aspects of our business as the leading global omni-channel restaurant brand. As the consumer landscape shifts we are using our competitive advantages to further strengthen our brand. One of our core growth strategies is to Double Down on the 3Ds (Delivery, Digital and Drive Thru). McDonald’s will accelerate technology innovation so 65M+ customers a day will experience a fast, easy experience, whether at one of our 25,000 and growing Drive thrus, through McDelivery, dine-in or takeaway.

McDonald’s Global Technology is here to power tomorrow’s feel-good moments.

That’s why you’ll find us at the forefront of transformative technology, exploring new and innovative ways to serve our millions of customers and spread happiness one delicious Hot Fudge Sundae-dipped fry at a time. Using AI, robotics and emerging tech, we’re digitizing the Golden Arches. Combine that with our unparalleled global scale, and we’re reshaping all areas of the business, industry and every community that is home to a McDonald’s restaurant. We face complex tech challenges every day. But that’s where our diverse and talented teams come in. They’re made up of the best and brightest from all over the globe, and they thrive in the space where feel-good meets fast-paced.

Check out the McDonald’s  Global Technology Technical Blog to learn how technology and our global team are directly enabling the Accelerating the Arches strategy.

Duties

As a Senior Manager – Cloud Identity, you will report to the Director of Identity Governance and Administration, and lead our enterprise cloud identity capabilities across multi-cloud and SaaS environments.  As the leader of an IAM engineering team, you will be responsible for guiding the team in achieving functional expertise and delivering high-quality services for our identity and access platform. This is an exciting opportunity for you to play a critical role in transforming our global identity and access platform, working closely with our Product Managers, Technical Leads, and Architecture teams. This role blends people leadership, technical depth, and strategic execution, ensuring identity is an enabler of digital transformation while meeting security, compliance, and resiliency requirements.

• Lead and develop a team of cloud identity engineers, providing coaching, mentorship, and career development while fostering a culture of accountability, innovation, and continuous learning.
• Own the technical direction and roadmap for cloud identity platforms, including identity lifecycle management, authentication, authorization, and privileged access in cloud and SaaS environments.
• Drive adoption of cloud-native identity services and zero trust principles across public cloud providers (e.g., Azure, AWS, GCP).
• Partner with Product Managers and Architecture teams to align cloud identity capabilities with business and platform strategies.
• Establish and enforce engineering best practices, including secure coding, infrastructure as code, automated testing, and continuous delivery.
• Act as a thought leader and evangelist for DevSecOps, automation, and modern identity patterns (e.g., identity as a control plane).
• Define and track service health, reliability, security metrics, and operational KPIs for cloud identity services.
• Lead initiatives to improve resilience, scalability, and cost efficiency of identity platforms in cloud environments.
• Support enterprise initiatives by providing identity subject matter expertise for application migrations, cloud onboarding, and digital transformation programs.
• Build strong partnerships across security, infrastructure, compliance, and risk teams to ensure identity controls meet regulatory and internal standards.

Qualifications

• Demonstrated willingness and ability to live organizational values related to integrity, inclusion, collaboration, and accountability.
• 8+ years of experience in identity, access management, or cloud security engineering, with significant hands‑on experience in cloud platforms.
• 3+ years of experience leading and managing engineering teams, including performance management and career development.
• Deep understanding of cloud identity concepts, including workforce identity, application identity, service principals, managed identities, and API security.
• Strong knowledge of authentication and authorization protocols and standards such as OAuth 2.0, OpenID Connect, SAML, SCIM, and LDAP.
• Experience designing and operating identity solutions using one or more enterprise identity platforms (e.g., Entra ID/Azure AD, Okta, Ping, AWS IAM).
• Proficiency with modern software engineering practices, including CI/CD, infrastructure as code, automation, testing frameworks, and observability.
• Strong communication skills with the ability to articulate technical concepts to both technical and non‑technical stakeholders.
• Bachelor’s degree in computer science, Information Security, Engineering, or equivalent practical experience.

Preferred Qualifications

• Experience leading cloud identity strategy in a large, complex, or highly regulated enterprise environment.
• Hands-on experience with multi‑cloud identity architectures and hybrid identity integrations.
• Knowledge of Zero Trust architectures and identity‑centric security models.
• Experience integrating identity platforms with SaaS applications and custom-developed cloud-native applications.
• Familiarity with compliance and regulatory requirements (e.g., SOX ) as they relate to identity and access controls.

Compensation

Bonus Eligible:Yes

Long - Term Incentive: Yes

Benefits Eligible: Yes

Salary Range

The expected salary range for this role is $167,366.00 - $209,207.00 per year

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we may also consider your experience, and other job-related factors.

Additional Information:

Benefits eligible: This position offers health and welfare benefits, a 401(k) plan, adoption assistance program, educational assistance program, flexible ways of working, and time off policies (including sick leave, parental leave, and vacation/PTO). Eligibility requirements apply to some benefits and may depend on job classification and length of employment.

Bonus eligible: This position is eligible for a bonus, calculated based on individual and company performance.

Long term Incentive eligible: This position is eligible for stock or other equity grants pursuant to McDonald’s long-term incentive plan.

McDonald’s is an equal opportunity employer committed to the diversity of our workforce. We promote an inclusive work environment that creates feel-good moments for everyone. McDonald’s provides reasonable accommodations to qualified individuals with disabilities as part of the application or hiring process or to perform the essential functions of their job. If you need assistance accessing or reading this job posting or otherwise feel you need an accommodation during the application or hiring process, please contact [email protected]. Reasonable accommodations will be determined on a case-by-case basis.

McDonald’s provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Nothing in this job posting or description should be construed as an offer or guarantee of employment.

Qualifications

Additional Information

Company Description

Job Description

Job Description:

Company Description:

McDonald’s is proud to be one of the most recognized brands in the world, with restaurants in over 100 countries that serve 70 million customers daily. As the global leader in the foodservice industry, our legacy of innovation and hard work continues to drive us.

From drive-thru updates to delivery to mobile order and pay, we are innovating quickly and growing. Joining McDonald's means thinking big and preparing for a career that can have influence around the world.

At McDonald’s, we see every day as a chance to create a positive impact. We lead through our values centered on inclusivity, service, integrity, community, and family. From the support of Ronald McDonald House Charities to our Youth Opportunity project and sustainability initiatives, our values keep us dedicated to using our scale for good: good for our customers, people, industry, and the planet. We also offer outstanding benefits including a sabbatical program, tuition assistance, and flexible work arrangements.

We are an equal opportunity employer committed to the diversity of our crew members, staff, operators, and suppliers. We promote an inclusive work environment that creates feel-good moments for everyone. We are interested in people who enhance our company culture: Does this role interest you? We encourage you to apply even if you don’t meet every single requirement!

Department Overview

McDonald’s, one of the most recognized brands in the world, is seeking a skilled Software Development Engineer to own the development of our Restaurant Topology Management (RTM) technology as part of Commercial Product & Platform organization. The Commercial Product & Platform vision develops global technology products and platforms that delight our customers and enable our crews to operate our restaurants reliably and effectively.

The Software Engineer I role reports to the Sr Engineering Manager, Chapter Lead. In this role, you will be responsible for the design, development, testing, and maintenance of the McDonald’s RTM software. Restaurant Technology software includes application user interface, API layer software, data management, and data communication with external systems. The software needs to meet stringent reliability and performance requirements as well as the needs of our customers.

The biggest area of increase in our spending has been in technology, which is helping to drive our growth. We’re looking at how to use technology to improve the customer experience and build new customer experiences. We’re also exploring technologies that can help us reduce or eliminate repetitive tasks and make employees’ jobs more interesting and rewarding. With all the new projects and initiatives, it is an exciting time to be on the team that is helping to make a Better McDonald's!

Duties

• Contribute to all aspects of the agile development life cycle including design, development, documentation, testing and operations.
• Actively participate in and execute the scrum process.
• Design, implement, test, deploy, and maintain innovative software solutions to transform service performance, durability, cost, and security.
• Provide frequent progress updates to the direct manager and other stakeholders.
• Work in an agile, startup-like development environment, where you are always working on the most meaningful priorities.
• Build distributed storage, index, and query systems that are scalable, fault-tolerant, low cost, and easy to manage/use.
• Ability to design and code the right solutions starting with broadly defined problems.

Qualifications

• Bachelor’s degree in Computer Engineering, Computer Science, or similar engineering discipline.
• Previous technical internship(s), if applicable.
• Programming experience with at least one modern language such as C#, Angular, TypeScript, SQL, some DB familiarity, and including object-oriented design.
• Experience in optimization mathematics such as linear programming and nonlinear optimization.
• Ability to effectively articulate technical challenges and solutions.
• Adept at handling ambiguous or undefined problems as well as ability to think abstractly.
• Solid knowledge of Computer Science fundamentals (object-oriented design, data structures and algorithm.
• Strong verbal and written communication skills, are self-driven, demonstrates initiative, and delivers high quality results in a fast-paced environment.
• Highly quantitative with great judgment and passion for building a phenomenal customer experience.

Compensation

Bonus Eligible:Yes

Long - Term Incentive:No

Benefits Eligible: Yes

Salary Range

The expected salary range for this role is $84,051.00 - $105,064.00 per year

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we may also consider your experience, and other job-related factors.

Additional Information:

Benefits eligible:

The position offers health and welfare benefits, including but not limited to comprehensive health insurance, which includes medical, prescription drug, mental health, dental and vision coverage, as well as, life insurance.

This position offers health and welfare benefits, a 401(k) plan, adoption assistance program, educational assistance program, flexible ways of working, and time off policies (including sick leave, parental leave, and vacation/PTO). Eligibility requirements apply to some benefits and may depend on job classification and length of employment.

McDonald’s is an equal opportunity employer committed to the diversity of our workforce. We promote an inclusive work environment that creates feel-good moments for everyone. McDonald’s provides reasonable accommodations to qualified individuals with disabilities as part of the application or hiring process or to perform the essential functions of their job. If you need assistance accessing or reading this job posting or otherwise feel you need an accommodation during the application or hiring process, please contact [email protected]. Reasonable accommodations will be determined on a case-by-case basis.

McDonald’s provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Nothing in this job posting or description should be construed as an offer or guarantee of employment.

Qualifications

Additional Information

Company Description

Job Description

Job Description:

Company Description:

McDonald’s growth strategy, Accelerating the Arches, encompasses all aspects of our business as the leading global omni-channel restaurant brand. As the consumer landscape shifts we are using our competitive advantages to further strengthen our brand. One of our core growth strategies is to Double Down on the 3Ds (Delivery, Digital and Drive Thru). McDonald’s will accelerate technology innovation so 65M+ customers a day will experience a fast, easy experience, whether at one of our 25,000 and growing Drive thrus, through McDelivery, dine-in or takeaway.

McDonald’s Global Technology is here to power tomorrow’s feel-good moments.

That’s why you’ll find us at the forefront of transformative technology, exploring new and innovative ways to serve our millions of customers and spread happiness one delicious Hot Fudge Sundae-dipped fry at a time. Using AI, robotics and emerging tech, we’re digitizing the Golden Arches. Combine that with our unparalleled global scale, and we’re reshaping all areas of the business, industry and every community that is home to a McDonald’s restaurant. We face complex tech challenges every day. But that’s where our diverse and talented teams come in. They’re made up of the best and brightest from all over the globe, and they thrive in the space where feel-good meets fast-paced.

Check out the McDonald’s  Global Technology Technical Blog to learn how technology and our global team are directly enabling the Accelerating the Arches strategy.

Department Overview

The Senior Manager, Engineering – Conversational Commerce Core Product Innovation leads a team of engineers responsible for designing, building, and scaling the foundational capabilities that power McDonald’s next-generation digital ordering experiences. This role is critical to driving innovation, rapid iteration, and technical excellence across the Conversational Commerce platform, ensuring solutions are robust, scalable, and future-ready.

A core focus of this role is to deliver seamless, consistent, and personalized customer experiences across all channels—including drive thru, kiosk, mobile, web, and emerging platforms—by leveraging advanced AI and LLM technologies.

Company Values

At McDonald’s, our company values are at the heart of everything we do. As a leader, you are expected to:

• Serve: Put customers and crew at the center of every decision, delivering experiences that delight and inspire.
• Inclusion: Foster a diverse, equitable, and inclusive environment where every voice is valued and respected.
• Integrity: Uphold the highest standards of honesty, transparency, and ethical conduct in all actions and decisions.
• Community: Build strong relationships within our teams and with our partners, supporting the communities we serve.
• Family: Treat colleagues, partners, and customers with care, empathy, and respect, creating a sense of belonging for all.
• Growth: Champion continuous learning, innovation, and improvement—both for yourself and your team.

Duties

Product Innovation Leadership

• Lead the end-to-end development and continuous improvement of core Conversational Commerce services, with a focus on scalable architecture, AI/LLM integration, and seamless cross-channel experiences.
• Drive the technical vision and strategy for new product capabilities, collaborating with product management, UX, architecture, and infrastructure teams.
• Champion rapid prototyping, experimentation, and the adoption of emerging technologies to deliver differentiated customer and crew experiences.

AI/LLM Integration & Cross-Channel Expansion

• Architect and implement advanced AI/LLM-powered solutions that enable natural, context-aware interactions across all customer touchpoints—drive thru, kiosk, mobile, web, voice, and future platforms.
• Ensure that customer journeys are unified and personalized, regardless of channel, by building modular, extensible AI frameworks that support rapid onboarding of new experiences and markets.
• Lead the integration of large language models (LLMs) to support adaptive, multilingual, and contextually relevant interactions, driving consistency and delight across every channel.
• Develop and maintain scalable frameworks for prompt engineering, context management, and real-time orchestration of AI agents, ensuring that innovations in one channel can be leveraged across others.
• Collaborate with data science, AI, and platform teams to continuously improve model performance, reduce hallucinations, and ensure responsible AI practices.

Platform Engineering & Integration

• Oversee the design and implementation of platform services, APIs, and integration points, ensuring high performance, reliability, and extensibility.
• Lead and coordinate integration efforts for Point of Sale, Audio, Menu, and Digital Ordering systems, ensuring robust and reliable connectivity across the restaurant and digital ecosystem.
• Guide the migration from legacy protocols to modern, event-driven, and API-first architectures (e.g., GStreamer to WebSocket, Model Context Protocol).

Technical Excellence & Delivery

• Define solutions for complex integration and platform challenges, including rapid troubleshooting and deployment of workarounds in collaboration with internal and external partners.
• Oversee the development and deployment of Docker containers and CI/CD pipelines to support virtualized testing and continuous delivery.
• Implement and manage feature toggles, overlay screens, and configuration management for rapid enablement of new features.
• Ensure robust documentation, support processes, and operational readiness for all core product innovations.

Qualifications

Basic Qualifications

• 7+ years of experience in software engineering, platform development, or product innovation, with progressive leadership responsibilities.
• 5+ years leading engineering teams in Agile environments.
• Deep familiarity with AI/LLM technologies, cloud platforms, and modern software architecture.
• Strong experience with CI/CD, test automation, and DevOps practices.
• Excellent communication, stakeholder management, and cross-functional leadership skills.
• Working knowledge of security best practices and compliance standards (e.g., GDPR, PCI-DSS).

Preferred Qualifications

• Hands-on experience with LLMs (e.g., Gemini, Claude, Gemma, Llama), cloud AI platforms (e.g., Bedrock, Vertex), and Model Context Protocol.
• Experience with responsible AI best practices, testing generative agents, and customer-facing AI applications.
• Experience integrating with audio hardware and voice-first interfaces.
• Experience scaling AI/LLM-powered solutions across multiple digital and physical channels.
• Bachelor’s or Master’s degree in Computer Science, Engineering, or related field.

Compensation

Bonus Eligible:YES

Long - Term Incentive:YES

Benefits Eligible: YES

Salary Range

The expected salary range for this role is $152,678.00 - $190,847.00 per year

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we may also consider your experience, and other job-related factors.

Footer

The position offers health and welfare benefits, including but not limited to comprehensive health insurance, which includes medical, prescription drug, mental health, dental and vision coverage, as well as life insurance

Additional Information:

Benefits eligible: This position offers health and welfare benefits, a 401(k) plan, adoption assistance program, educational assistance program, flexible ways of working, and time off policies (including sick leave, parental leave, and vacation/PTO). Eligibility requirements apply to some benefits and may depend on job classification and length of employment.

Bonus eligible: This position is eligible for a bonus, calculated based on individual and company performance.

Long term Incentive eligible: This position is eligible for stock or other equity grants pursuant to McDonald’s long-term incentive plan.

McDonald’s is an equal opportunity employer committed to the diversity of our workforce. We promote an inclusive work environment that creates feel-good moments for everyone. McDonald’s provides reasonable accommodations to qualified individuals with disabilities as part of the application or hiring process or to perform the essential functions of their job. If you need assistance accessing or reading this job posting or otherwise feel you need an accommodation during the application or hiring process, please contact [email protected]. Reasonable accommodations will be determined on a case-by-case basis.

McDonald’s provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Nothing in this job posting or description should be construed as an offer or guarantee of employment.

Qualifications

Additional Information

Job Description:

Company Description:

McDonald’s growth strategy, Accelerating the Arches, encompasses all aspects of our business as the leading global omni-channel restaurant brand. As the consumer landscape shifts we are using our competitive advantages to further strengthen our brand. One of our core growth strategies is to Double Down on the 3Ds (Delivery, Digital and Drive Thru). McDonald’s will accelerate technology innovation so 65M+ customers a day will experience a fast, easy experience, whether at one of our 25,000 and growing Drive thrus, through McDelivery, dine-in or takeaway.

McDonald’s Global Technology is here to power tomorrow’s feel-good moments.

That’s why you’ll find us at the forefront of transformative technology, exploring new and innovative ways to serve our millions of customers and spread happiness one delicious Hot Fudge Sundae-dipped fry at a time. Using AI, robotics and emerging tech, we’re digitizing the Golden Arches. Combine that with our unparalleled global scale, and we’re reshaping all areas of the business, industry and every community that is home to a McDonald’s restaurant. We face complex tech challenges every day. But that’s where our diverse and talented teams come in. They’re made up of the best and brightest from all over the globe, and they thrive in the space where feel-good meets fast-paced.

Check out the McDonald’s  Global Technology Technical Blog to learn how technology and our global team are directly enabling the Accelerating the Arches strategy.

Department Overview

We are seeking a highly skilled and experienced Senior Manager, Enterprise Container Platform (Kubernetes) Engineeringto lead the container solutions (Kubernetes) strategy, architecture, design and delivery of enterprise-scale. This role is responsible for driving Kubernetes platform maturity, reliability, security, and developer enablement while leading a high‑performing team of platform and SRE engineers. The ideal candidate will have over 10 years of industry experience, with a strong background in cloud technologies, DevOps methodologies, and team leadership.  The candidate combines deep technical expertise in Kubernetes and cloud-native platforms with strong leadership, communication, and stakeholder management skills, and has experience operating container platforms at global enterprise scale.

This is a great opportunity for an experienced technology leader to help build and champion the transformation of infrastructure practices and standards for the entire McDonald’s environment.

Duties

Container Solutions Architecture & Strategy:

• Own the strategy, architecture, and roadmap for Kubernetes-based container platforms (with strong emphasis on GKE, including Autopilot and Standard).

• Champion Container as a Service (CaaS), Infrastructure as Code (IaC) principles, CI/CD pipelines, and containerization technologies (Docker, Kubernetes).

• Lead the design, deployment, and operations of highly available, secure, and scalable Kubernetes clusters across multiple cloud environments.

• Establish and enforce platform standards, operational best practices, and governance for containerized workloads.

• Architect and implement scalable, highly available, and cost-effective solutions on public cloud platforms (AWS, Azure, preferably GCP).

• Define and implement best practices for cloud security, cost management, and performance optimization.
• Partner with cloud engineering, networking, and security teams to ensure seamless platform integration.

DevOps Automation:

• Embed security-by-design practices, including IAM, workload identity, policy-as-code, image security, and compliance requirements.

• Ensure platform readiness for enterprise compliance frameworks (e.g., SOC, SOX, internal security standards).

• Drive the automation of infrastructure provisioning, configuration management, and deployment pipelines using modern DevOps tools (Terraform, Ansible, Jenkins, etc.).

• Collaborate with cross-functional teams to streamline workflows and improve the software release lifecycle.

• Champion SRE principles to enable self-service capabilities for development teams through standardized CI/CD, GitOps, and infrastructure-as-code patterns.

• Drive adoption of GitOps (e.g., Argo CD), observability, and automation to improve developer productivity and release velocity.
• Partner with application, DevSecOps, and product teams to modernize workloads and accelerate cloud-native adoption.

People & Stakeholder Leadership:

• Lead, mentor, and grow a team of Kubernetes, platform, and SRE engineers.
• Collaborate with senior technology leaders, architects, security, and business stakeholders to align platform capabilities with business objectives.

• Communicate complex technical concepts clearly to executive and non‑technical audiences.

• Work closely with product managers, architects, and business leaders to align cloud and DevOps strategies with organizational goals.

• Manages a strategically important technology product, and/or suite of DevSecOps products with significant business impact. Owns the definition of the product(s) roadmap.
• Drive cloud migration initiatives, ensuring minimal disruption and maximum operational efficiency.

Act as a subject matter expert (SME) for cloud technologies, providing technical guidance to senior leadership.

Qualifications

Technical Expertise:

• 10+ years of experience in cloud, infrastructure, or platform engineering roles.
• 5+ years of hands-on experience leading Kubernetes/container platforms at scale.
• Deep expertise in Google Cloud Platform, with strong hands-on knowledge of GKE.

• Working knowledge of AWS EKS and/or Azure AKS.

• Strong expertise in cloud platforms like AWS (Amazon Web Services), Azure, or Google Cloud Platform (GCP).

• Extensive experience in DevOps practices, CI/CD pipelines, infrastructure automation, and containerization technologies (Docker, Kubernetes).
• Expertise in Infrastructure as Code (IaC) tools like Terraform, CloudFormation, Ansible, or similar.
• Solid understanding of cloud-native application architectures and microservices.
• Experience in managing cloud infrastructure cost optimization, monitoring, and performance tuning.

Certifications:

• GCP Associate Cloud Engineer, AWS Certified Solutions Architect – Professional, or equivalent certification is mandatory.
• Additional certifications in DevOps, Kubernetes, or cloud security are a plus.

Leadership & Soft Skills:

• Proven track record of leading and managing large, cross-functional teams in an agile and fast-paced environment.
• Strong communication and stakeholder management skills, with the ability to influence and build relationships with senior leadership.
• Ability to think strategically, with a strong understanding of business needs and how cloud technologies can support organizational goals.
• Decomposes significantly complex problems into straight-forward solutions. Consistently brings strong, data-driven business, and technical judgment to decisions.
• Identifies core problems or opportunities within business processes. Understands the root cause and impacts for the project and other teams.
• Removes bottlenecks to enable your team(s) to work independently. Drives team members to proactively identify gaps and opportunities (e.g., services, workflows, tooling) within or between markets and other parts of the organization.

Invests time to coach junior technical product managers to refine their capabilities and close skill gaps. Works closely with technical product managers and leads by example.

Compensation

Bonus Eligible:YES

Long - Term Incentive:YES

Benefits Eligible:YES

Salary Range

The expected salary range for this role is $152,678.00 - $190,847.00 per year

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we may also consider your experience, and other job-related factors.

Additional Information:

Benefits eligible: This position offers health and welfare benefits, a 401(k) plan, adoption assistance program, educational assistance program, flexible ways of working, and time off policies (including sick leave, parental leave, and vacation/PTO). Eligibility requirements apply to some benefits and may depend on job classification and length of employment.

Bonus eligible: This position is eligible for a bonus, calculated based on individual and company performance.

Long term Incentive eligible: This position is eligible for stock or other equity grants pursuant to McDonald’s long-term incentive plan.

McDonald’s is an equal opportunity employer committed to the diversity of our workforce. We promote an inclusive work environment that creates feel-good moments for everyone. McDonald’s provides reasonable accommodations to qualified individuals with disabilities as part of the application or hiring process or to perform the essential functions of their job. If you need assistance accessing or reading this job posting or otherwise feel you need an accommodation during the application or hiring process, please contact [email protected]. Reasonable accommodations will be determined on a case-by-case basis.

McDonald’s provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Nothing in this job posting or description should be construed as an offer or guarantee of employment.

Company Description

Job Description

Job Description:

Company Description:

McDonald’s growth strategy, Accelerating the Arches, encompasses all aspects of our business as the leading global omni-channel restaurant brand. As the consumer landscape shifts we are using our competitive advantages to further strengthen our brand. One of our core growth strategies is to Double Down on the 3Ds (Delivery, Digital and Drive Thru). McDonald’s will accelerate technology innovation so 65M+ customers a day will experience a fast, easy experience, whether at one of our 25,000 and growing Drive thrus, through McDelivery, dine-in or takeaway.

McDonald’s Global Technology is here to power tomorrow’s feel-good moments.

That’s why you’ll find us at the forefront of transformative technology, exploring new and innovative ways to serve our millions of customers and spread happiness one delicious Hot Fudge Sundae-dipped fry at a time. Using AI, robotics and emerging tech, we’re digitizing the Golden Arches. Combine that with our unparalleled global scale, and we’re reshaping all areas of the business, industry and every community that is home to a McDonald’s restaurant. We face complex tech challenges every day. But that’s where our diverse and talented teams come in. They’re made up of the best and brightest from all over the globe, and they thrive in the space where feel-good meets fast-paced.

Check out the McDonald’s  Global Technology Technical Blog to learn how technology and our global team are directly enabling the Accelerating the Arches strategy.

Department Overview

The Software Development Manager – Release Management at McDonald's leads best-in-class software release activities across multiple product lines. This role suits a proactive, self-motivated individual who works well with multi-functional teams and focuses on operational efficiency. As a key member of our release management team, you will guide Release Managers and Defect Managers. You will also collaborate with Test Leads, handle sprint and release close-out tasks, and lead special projects to update release processes.

You will evaluate, develop, and grow talent within the Release Management and Defect Management teams. If you excel in rigorously leading important metrics, coordinating with vendors, and driving detailed execution, this is the perfect opportunity for you!

Accountabilities & Responsibilities

Release Management Leadership

• Coordinate the full release lifecycle, ensuring planning, validation, documentation, communication, and deployment are accomplished effectively.
• Guide and support Release Coordinators and Defect Coordinators, including assessing performance and encouraging talent through structured mentoring and development plans.
• Maintain release calendars, deployment timelines, readiness assessments, and governance compliance.

Sprint & Release Close‑Out

• Guide sprint and product launch wrap-up ceremonies, including:
• Scope completion validation
• Defect review and prioritization
• Documentation of risks and known issues

Multi-functional communication of results

• Drive post-release retrospectives and follow-up on improvement actions.

Defect & Issue Management

• Coordinate defect triage, prioritization, assignment, and root-cause analysis.
• Ensure consistent defect lifecycle processes and strong RCA documentation.
• Partner with engineering to drive defect burn-down and long-term product stability.

Quality, Testing & Compliance Alignment

• Collaborate alongside Test Leads to ensure accurate implementation of testing strategies, regression plans, and acceptance criteria.
• Ensure releases meet performance, accessibility, security, and functional quality gates.
• Advance risks or quality concerns proactively and openly.

Release Management Special Projects

Coordinate special projects including:

• Tooling and automation improvements

Process and governance modernization

• Reporting and analytics improvements

Pilot rollout frameworks and enablement strategies

• Collaborate across departments including the project management office dedicated to solution preparation, Engineering, Product, and Ops.

Operational Excellence & Benchmark Ownership

• Partner with senior leadership to define release adoption strategies and operational readiness plans.
• Develop, track, and report benchmarks measuring release predictability, defect leakage, cycle time, MTTR, testing compliance, and overall release quality.
• Use data-driven insights to improve processes and elevate team performance.
• Maintain clear dashboards and operational reporting.

Cross‑Functional & Vendor Collaboration

• Collaborate closely with Engineering, Product, PMO, Solution Readiness, Operations, and partner teams.
• Coordinate interactions and teamwork involving outside vendors to make sure work corresponds with release deadlines.
• Collaborate optimally with offshore teams, ensuring alignment across time zones, clear communication, and consistent execution.
• Facilitate release readiness reviews, dependency alignment, and cross-team planning sessions.

Preferred Qualifications

• Bachelor’s degree in Computer Science, Information Systems, Software Engineering, or a related technical field.
• More than 5 years of experience in software development, release management, DevOps, or comparable technical leadership positions.
• More than 2 years of experience managing people, including proven ability in assessing and developing talent.
• Strong understanding of SDLC, Agile practices, defect lifecycles, and release governance.
• Experience collaborating with external vendors, offshore personnel, and extensive multi-functional groups.
• Excellent communication, risk management, and problem-solving capabilities.
• Ability to lead teams in fast-paced, high-complexity environments.

Preferred Qualifications

• Experience in large enterprise, multi-platform, or high-transaction environments.
• Familiarity with CI/CD pipelines, DevOps tooling, cloud environments, and automation frameworks.
• Experience leading distributed global teams.
• History of using important metrics and analytics to drive continuous improvement.

Compensation

Bonus Eligible: Yes

Benefits Eligible: Yes

Salary Range

The expected salary range for this role is $127,332.00 - $159,165.00 per year

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we may also consider your experience, and other job-related factors.

Additional Information:

Benefits eligible: This position offers health and welfare benefits, a 401(k) plan, adoption assistance program, educational assistance program, flexible ways of working, and time off policies (including sick leave, parental leave, and vacation/PTO). Eligibility requirements apply to some benefits and may depend on job classification and length of employment.

Bonus eligible: This position is eligible for a bonus, calculated based on individual and company performance.

Long term Incentive eligible: This position is eligible for stock or other equity grants pursuant to McDonald’s long-term incentive plan.

McDonald’s is an equal opportunity employer committed to the diversity of our workforce. We promote an inclusive work environment that creates feel-good moments for everyone. McDonald’s provides reasonable accommodations to qualified individuals with disabilities as part of the application or hiring process or to perform the essential functions of their job. If you need assistance accessing or reading this job posting or otherwise feel you need an accommodation during the application or hiring process, please contact [email protected]. Reasonable accommodations will be determined on a case-by-case basis.

McDonald’s provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Nothing in this job posting or description should be construed as an offer or guarantee of employment.

Qualifications

Additional Information

Company Description

Job Description

Job Description:

Company Description:

McDonald’s growth strategy, Accelerating the Arches, encompasses all aspects of our business as the leading global omni-channel restaurant brand. As the consumer landscape shifts we are using our competitive advantages to further strengthen our brand. One of our core growth strategies is to Double Down on the 3Ds (Delivery, Digital and Drive Thru). McDonald’s will accelerate technology innovation so 65M+ customers a day will experience a fast, easy experience, whether at one of our 25,000 and growing Drive thrus, through McDelivery, dine-in or takeaway.

McDonald’s Global Technology is here to power tomorrow’s feel-good moments.

That’s why you’ll find us at the forefront of transformative technology, exploring new and innovative ways to serve our millions of customers and spread happiness one delicious Hot Fudge Sundae-dipped fry at a time. Using AI, robotics and emerging tech, we’re digitizing the Golden Arches. Combine that with our unparalleled global scale, and we’re reshaping all areas of the business, industry and every community that is home to a McDonald’s restaurant. We face complex tech challenges every day. But that’s where our diverse and talented teams come in. They’re made up of the best and brightest from all over the globe, and they thrive in the space where feel-good meets fast-paced.

Check out the McDonald’s  Global Technology Technical Blog to learn how technology and our global team are directly enabling the Accelerating the Arches strategy.

Department Overview

McDonald’s Global Cyber Security is looking for a highly motivated, diligent, and skilled analyst to join the Vulnerability Threat Management team. This team protects McD’s customers, data, and brand by identifying vulnerabilities and threats to our organization and working to drive remediation of identified security risks. Vulnerability Management is a capability of Global Security Services within the larger Global Cyber Security Operations (GCS) function. Join us to support and improve our efforts to identify and reduce McDonald’s attack surface and help our business continue to have remarkable impacts on our customers’ lives.

This role is a key member of the team and works with internal and external groups to identify and drive remediation of information security risks. In this role, you will develop new Cybersecurity services and improve existing services to meet the growing needs for protecting our users, devices, networks, applications, and data through vulnerability management. The ideal candidate will have experience working in vulnerability management, monitoring and assessing vulnerabilities to evaluate applicability and impact, and driving enterprise‑level prioritization strategies to reduce overall risk posture. The role includes reporting vulnerability and risk information to senior leadership and supporting remediation efforts across the enterprise.

Responsibilities & Accountabilities

• Lead as senior subject matter expert (SME) for vulnerability management by maintaining awareness of emerging threats and vulnerabilities in the industry. Act as a Vulnerability Management expert by assisting teams in understanding the detected vulnerabilities and provide risk based assessments using components such as Common Vulnerability Score System (CVSS), CISA KEV, EPSS, proprietary algorithms, internal and external risk factors.
• Lead and mature the use of vulnerability management tooling and infrastructure including scanners, sensors, agents, aggregation platforms and scripting to research and identify exposure to vulnerabilities and present information to stakeholders for remediation as part of an enterprise level vulnerability management program.
• Design, develop and maintain scripting and AI assisted automation to support data ingestion, enrichment, correlation, and reporting across both detection and database platforms.  Build, maintain, and mature vulnerability threat reporting, metrics, advisories and trend analysis using Power BI.  Monitor ticketing queues for vulnerabilities and threat related incidents or requests; triage and coordinate with technology teams to ensure timely investigation and ticket resolution.
• Develop insights that lead to short- term and long-term improvements in the enterprise vulnerability threat management program.  Produce and maintain clear, audit ready process documentation, runbooks, metrics definitions, and remediation guidance.
• Mentor and coach junior analysts, providing technical guidance, review of analysis, and support in developing vulnerability management and reporting skills.

Qualifications

• Bachelor’s degree in Cybersecurity, Information Security, or related field.
• 4+ years of experience in information security, security operations, incident response, vulnerability management, security engineering or similar experience. (Required)
• Demonstrates, hands-on experience with vulnerability management technologies, principles, processes with tools such as Tenable/Nessus, Tanium, Wiz, EASMs, ServiceNow, with a focus on risk-based prioritization and remediation efforts. (Required)
• Information security certifications, such as Security+, Network+, CCNA Security, GSEC, GCIA, GCFA, GPEN, CEH. (Preferred)
• Proven experience monitoring, assessing and prioritizing vulnerabilities at an enterprise scale.
• Hands‑on experience building and maintaining Power BI reporting, metrics development, and trend analysis for technical and executive audiences.
• Intermediate to advanced scripting experience with PowerShell, Python scripting and automation for data analysis and reporting
• Beginner to Intermediate experience with database technologies for ingestion, optimization and reporting
• Possesses strong analytical and communication skills with a curious mindset, and the ability to translate technical risk into actionable insights
• Experience working with security standards and frameworks such as: NIST, PCI DSS, ISO, etc. (Preferred)
• Ability to support 24 x 7 x 365 stakeholders

Skills/Abilities:

• Demonstrates leadership, and mentoring capabilities with strong interpersonal and communication skills.
• Deep understanding of networking and protocols, various OS’, applications, and databases, and vulnerability management techniques as applied to cloud, on-prem, data, applications, platforms, operating systems and networks.
• A strong working knowledge of cybersecurity architectural principles
• Ability to interpret complex vulnerability  information and translate it into actionable next-steps to drive remediation
• Proven ability to work independently and lead multiple initiatives in fast-paced, global environment, balancing competing demands effectively.
• Hands‑on experience with Power BI metrics and report development and Intermediate scripting

Compensation

Bonus Eligible:YES

Long - Term Incentive:YES

Benefits Eligible: YES

Salary Range

The expected salary range for this role is $127,332.00 - $159,165.00 per year

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we may also consider your experience, and other job-related factors.

Additional Information:

Benefits eligible: This position offers health and welfare benefits,including but not limited to comprehensive health insurance, which includes medical, prescription drug, mental health, dental and vision coverage, as well as life insurance. This position offers a 401(k) plan, adoption assistance program, educational assistance program, flexible ways of working, and time off policies (including sick leave, parental leave, and vacation/PTO). Eligibility requirements apply to some benefits and may depend on job classification and length of employment.

Bonus eligible: This position is eligible for a bonus, calculated based on individual and company performance.

Long term Incentive eligible: This position is eligible for stock or other equity grants pursuant to McDonald’s long-term incentive plan.

McDonald’s is an equal opportunity employer committed to the diversity of our workforce. We promote an inclusive work environment that creates feel-good moments for everyone. McDonald’s provides reasonable accommodations to qualified individuals with disabilities as part of the application or hiring process or to perform the essential functions of their job. If you need assistance accessing or reading this job posting or otherwise feel you need an accommodation during the application or hiring process, please contact [email protected]. Reasonable accommodations will be determined on a case-by-case basis.

McDonald’s provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Nothing in this job posting or description should be construed as an offer or guarantee of employment.

Qualifications

Additional Information

Job Description:

Company Description:

McDonald’s growth strategy, Accelerating the Arches, encompasses all aspects of our business as the leading global omni-channel restaurant brand. As the consumer landscape shifts we are using our competitive advantages to further strengthen our brand. One of our core growth strategies is to Double Down on the 3Ds (Delivery, Digital and Drive Thru). McDonald’s will accelerate technology innovation so 65M+ customers a day will experience a fast, easy experience, whether at one of our 25,000 and growing Drive thrus, through McDelivery, dine-in or takeaway.

McDonald’s Global Technology is here to power tomorrow’s feel-good moments.

That’s why you’ll find us at the forefront of transformative technology, exploring new and innovative ways to serve our millions of customers and spread happiness one delicious Hot Fudge Sundae-dipped fry at a time. Using AI, robotics and emerging tech, we’re digitizing the Golden Arches. Combine that with our unparalleled global scale, and we’re reshaping all areas of the business, industry and every community that is home to a McDonald’s restaurant. We face complex tech challenges every day. But that’s where our diverse and talented teams come in. They’re made up of the best and brightest from all over the globe, and they thrive in the space where feel-good meets fast-paced.

Check out the McDonald’s  Global Technology Technical Blog to learn how technology and our global team are directly enabling the Accelerating the Arches strategy.

Department Overview

The Commercial Products & Platforms team develops digital experiences and global technology platforms that delight our customers and enable them to order on their terms—seamlessly, reliably, and conveniently across mobile, web, kiosks, and future channels.

As Senior Manager, Engineering Tech Lead, Conversational Commerce, you’ll lead teams on new cutting-edge capabilities for ordering at the drive thru, with a lens to expanding to other channels. You’ll inform the strategy for the technical evolution of our capabilities in the conversational commerce realm, working with external AI providers and internal AI teams to build best-in-class solutions that leverage the industry state of the art for LLMs and AI agents.

You will be a critical partner to product management, UX, architecture, and infrastructure stakeholders to ensure our solutions are performant, scalable, and built for the future.

This role is part of the Restaurant Technology organization and reports to the Director, Conversational Commerce. You’ll collaborate across teams to define the future of McDonald’s digital experiences and commerce platforms.

Reporting Structure Update: This Senior Manager role will have the Manager, Engineering – Drive Thru Orchestration Service and the Manager, Engineering – Menu Service & Model Context Gateway reporting directly to them, providing leadership and guidance for these critical foundational services.

Company Values As a leader, you are expected to embody McDonald's company values:

• Serve: Put customers and crew at the center of every decision, delivering experiences that delight and inspire.

• Inclusion: Foster a diverse, equitable, and inclusive environment where every voice is valued and respected.

• Integrity: Uphold the highest standards of honesty, transparency, and ethical conduct in all actions and decisions.

• Community: Build strong relationships within our teams and with our partners, supporting the communities we serve.

• Family: Treat colleagues, partners, and customers with care, empathy, and respect, creating a sense of belonging for all.

• Growth: Champion continuous learning, innovation, and improvement—both for yourself and your team

Accountabilities & Responsibilities

Lead engineering teams:

• Lead internal and vendor engineering teams working on integrations into our restaurant and digital ecosystem.

• Growth: Champion continuous learning, innovation, and improvement—both for yourself and your team.

• Ensure high-quality technical solutions that deliver novel customer experiences while maintaining platform scalability and reliability.

• This responsibility includes guiding and overseeing the two Manager-level teams responsible for Drive Thru Orchestration and Menu Service & Model Context Gateway, ensuring their efforts align with the broader Conversational Commerce strategy.

Shape the future of ordering:

• Inform and support the technology vision for conversational commerce experiences and platforms.

• Ensure an architecture that supports rapid iteration, personalization, seamless integrations, and cross-channel applicability.

Technology partner to the business:

• Collaborate with product management, operations, and market teams to create innovative solutions that elevate the customer experience and augment our crew members’ efficiency.

Integration Leadership: This is a core focus, involving direct oversight and coordination of critical integration efforts.

• Lead and coordinate integration efforts for Point of Sale System, Audio System, and ODMBs.

• Ensure robust, scalable, and reliable connectivity between restaurant systems and digital platforms.

• Define solutions for integration challenges, including rapid troubleshooting and deployment of workarounds in collaboration with internal and external partners.

• Oversee the development and deployment of Docker containers for integration components to support virtualized testing and continuous delivery.

• Implement and manage feature toggles and overlay screens for integration endpoints, supporting dynamic enablement of new features.

• Design, document, and support APIs/events for operations across all integration points.

• Drive migration projects from legacy protocols to modern (e.g., Gstreamer to WebSocket), aligning with architecture and impacted teams.

• Serve as the technical liaison for integration partners and vendors, facilitating solution reviews and alignment meetings.

• This includes guiding the integration efforts led by the Manager, Engineering – Drive Thru Orchestration Service and the Manager, Engineering – Menu Service & Model Context Gateway, ensuring alignment and technical excellence

Qualifications

• Bachelor’s degree or higher in computer science, software engineering, or related technical fields.
• 7 plus years experience in hands-on technical roles showing progressive growth in responsibilities, with a strong background in software engineering, architectural design, and mobile application development.
• 5 plus years experience working in an Agile software development environment and leading software engineering teams.
• Deep familiarity with the state of the art for AI agents, working knowledge of LLM capabilities and the competitive landscape, and a point of view on integrating agentic experiences.
• Strong communication skills, experience with collaborator management and cross-functional partnership, with an interest in breaking down technical details and decisions for non-technical audiences.
• Working knowledge of continuous integration and deployment methodologies, test automation, and DevOps practices.
• Working understanding of security protocols and compliance standards (e.g., GDPR, PCI-DSS) for handling sensitive customer data.
• Strong sense of ownership and accountability for what you and your teams deliver, with high personal standards and an uncompromising attention to detail.

Preferred Qualifications

• Direct hands-on experience with LLMs (like Gemini, Claude, or open-source models like Gemma or Llama), cloud AI platforms (like Bedrock and Vertex), and MCP (Model Context Protocol) strongly preferred.
• Direct hands-on experience with responsible AI guidelines, testing generative agents, and customer-facing AI applications (ideally domain-specific experience in a QSR or adjacent industry space) strongly preferred.
• Experience integrating with audio hardware and direct experience with voice-first interfaces preferred.

Compensation

Bonus Eligible: Yes

Long - Term Incentive: Yes

Benefits Eligible: Yes

Salary Range

The expected salary range for this role is $152,678 - $190,847 per year

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we may also consider your experience, and other job-related factors.

Additional Information:

Benefits eligible: This position offers health and welfare benefits, a 401(k) plan, adoption assistance program, educational assistance program, flexible ways of working, and time off policies (including sick leave, parental leave, and vacation/PTO). Eligibility requirements apply to some benefits and may depend on job classification and length of employment.

Bonus eligible: This position is eligible for a bonus, calculated based on individual and company performance.

Long term Incentive eligible: This position is eligible for stock or other equity grants pursuant to McDonald’s long-term incentive plan.

McDonald’s is an equal opportunity employer committed to the diversity of our workforce. We promote an inclusive work environment that creates feel-good moments for everyone. McDonald’s provides reasonable accommodations to qualified individuals with disabilities as part of the application or hiring process or to perform the essential functions of their job. If you need assistance accessing or reading this job posting or otherwise feel you need an accommodation during the application or hiring process, please contact [email protected]. Reasonable accommodations will be determined on a case-by-case basis.

McDonald’s provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Nothing in this job posting or description should be construed as an offer or guarantee of employment.

Company Description

Job Description

Job Description:

Company Description:

McDonald’s growth strategy, Accelerating the Arches, encompasses all aspects of our business as the leading global omni-channel restaurant brand. As the consumer landscape shifts we are using our competitive advantages to further strengthen our brand. One of our core growth strategies is to Double Down on the 3Ds (Delivery, Digital and Drive Thru). McDonald’s will accelerate technology innovation so 65M+ customers a day will experience a fast, easy experience, whether at one of our 25,000 and growing Drive thrus, through McDelivery, dine-in or takeaway.

McDonald’s Global Technology is here to power tomorrow’s feel-good moments.

That’s why you’ll find us at the forefront of transformative technology, exploring new and innovative ways to serve our millions of customers and spread happiness one delicious Hot Fudge Sundae-dipped fry at a time. Using AI, robotics and emerging tech, we’re digitizing the Golden Arches. Combine that with our unparalleled global scale, and we’re reshaping all areas of the business, industry and every community that is home to a McDonald’s restaurant. We face complex tech challenges every day. But that’s where our diverse and talented teams come in. They’re made up of the best and brightest from all over the globe, and they thrive in the space where feel-good meets fast-paced.

Check out the McDonald’s Global Technology Technical Blog to learn how technology and our global team are directly enabling the Accelerating the Arches strategy.

Department Overview

McDonald’s Global Cyber Security is looking for a highly motivated, diligent, and skilled Cybsecurity Analyst to join the Vulnerability Threat Management team. This team protects McD’s customers, data, and brand by identifying vulnerabilities and threats to our organization and working to drive remediation of identified security risks. Vulnerability Management is a capability of Global Security Services within the larger Global Cyber Security Operations (GCS) function. Join us to support and improve our efforts to identify and reduce McDonald’s attack surface and help our business continue to have remarkable impacts on our customers’ lives.

This role is a key member of the team and works with internal and external groups to identify and drive remediation of information security risks. In this role, you will develop new Cybersecurity services and improve existing services to meet the growing needs for protecting our users, devices, networks, applications, and data through vulnerability management. The ideal candidate will have experience working in vulnerability management, monitoring and assessing vulnerabilities to evaluate applicability and impact, and driving enterprise‑level prioritization strategies to reduce overall risk posture. The role includes reporting vulnerability and risk information to senior leadership and supporting remediation efforts across the enterprise.

Responsibilities & Accountabilities

• Maintain awareness of emerging threats and vulnerabilities in the industry. Act as a Vulnerability Management expert by assisting teams in understanding the detected vulnerabilities and provide risk‑based assessments using components such as Common Vulnerability Score System (CVSS), CISA KEV, EPSS, proprietary algorithms, internal and external risk factors.
• Leverage and enhance the vulnerability management tooling and infrastructure including scanners, sensors, agents, aggregation platforms and scripting to research and identify exposure to vulnerabilities and present information to stakeholders for remediation as part of an enterprise level vulnerability management program.
• Develop and maintain scripting and AI‑assisted automation to support data ingestion, enrichment, correlation, and reporting.  Build, maintain, and mature vulnerability threat reporting, metrics, advisories and trend analysis using Power BI.  Monitor ticketing queues for vulnerabilities and threat‑related incidents or requests; triage and coordinate with technology teams to ensure timely investigation and ticket resolution.
• Develop insights that lead to short- term and long-term improvements in the enterprise vulnerability threat management program.  Produce and maintain clear, audit ready process documentation, runbooks, metrics definitions, and remediation guidance.

Qualifications

• Bachelor’s degree in Cybersecurity, Information Security, or related field.
• 2+ years of experience in information security, security operations, incident response, vulnerability management, security engineering or similar experience. (Required)
• Demonstrates an understanding of vulnerability management technologies, principles, processes along with hands-on experience using tools such as Tenable/Nessus, Tanium, Wiz, EASMs, ServiceNow, for the purpose of prioritizing remediation efforts. (Required)
• Familiarity with security standards and frameworks such as: NIST, PCI DSS, ISO, etc. (Preferred)
• Information security certifications, such as Security+, Network+, CCNA Security, GSEC, GCIA, GCFA, GPEN, CEH. (Preferred)
• Experience monitoring and assessing vulnerabilities using a risk‑based approach
• Possesses hands‑on experience with Power BI reporting, metrics development, and trend analysis
• Experience with PowerShell, Python scripting and automation for data analysis and reporting
• Possesses strong analytical and communication skills with a curious mindset, and the ability to translate technical risk into actionable insights
• Ability to support 24 x 7 x 365 stakeholders

Skills/Abilities:

• Demonstrates leadership, interpersonal, verbal and written communication skills.
• Knowledge of networking and protocols, various OS’, applications, and databases, and vulnerability management techniques as applied to cloud, on-prem, data, applications, platforms, operating systems and networks.
• A strong working understanding of cybersecurity architectural principles
• Ability to understand technically challenging Common Vulnerability and Exposure (CVE) information and use it to drive remediation
• Ability to work independently and as part of a team within tight timeframes and a fast-paced environment with changing priorities, balancing multiple tasks simultaneously.
• Hands‑on experience with Power BI metrics and report development and Intermediate scripting

Compensation

Bonus Eligible: YES

Long - Term Incentive:NO

Benefits Eligible: YES

Salary Range

The expected salary range for this role is $104,482.00 - $130,602.00 per year

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we may also consider your experience, and other job-related factors.

Additional Information:

Benefits eligible: This position offers health and welfare benefits, including but not limited to comprehensive health insurance, which includes medical, prescription drug, mental health, dental and vision coverage, as well as life insurance. This position offers  a 401(k) plan, adoption assistance program, educational assistance program, flexible ways of working, and time off policies (including sick leave, parental leave, and vacation/PTO). Eligibility requirements apply to some benefits and may depend on job classification and length of employment.

Bonus eligible: This position is eligible for a bonus, calculated based on individual and company performance.

McDonald’s is an equal opportunity employer committed to the diversity of our workforce. We promote an inclusive work environment that creates feel-good moments for everyone. McDonald’s provides reasonable accommodations to qualified individuals with disabilities as part of the application or hiring process or to perform the essential functions of their job. If you need assistance accessing or reading this job posting or otherwise feel you need an accommodation during the application or hiring process, please contact [email protected]. Reasonable accommodations will be determined on a case-by-case basis.

McDonald’s provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Nothing in this job posting or description should be construed as an offer or guarantee of employment.

Qualifications

Additional Information

Company Description

Job Description

Job Description:

Company Description:

McDonald’s growth strategy, Accelerating the Arches, encompasses all aspects of our business as the leading global omni-channel restaurant brand. As the consumer landscape shifts we are using our competitive advantages to further strengthen our brand. One of our core growth strategies is to Double Down on the 3Ds (Delivery, Digital and Drive Thru). McDonald’s will accelerate technology innovation so 65M+ customers a day will experience a fast, easy experience, whether at one of our 25,000 and growing Drive thrus, through McDelivery, dine-in or takeaway.

McDonald’s Global Technology is here to power tomorrow’s feel-good moments.

That’s why you’ll find us at the forefront of transformative technology, exploring new and innovative ways to serve our millions of customers and spread happiness one delicious Hot Fudge Sundae-dipped fry at a time. Using AI, robotics and emerging tech, we’re digitizing the Golden Arches. Combine that with our unparalleled global scale, and we’re reshaping all areas of the business, industry and every community that is home to a McDonald’s restaurant. We face complex tech challenges every day. But that’s where our diverse and talented teams come in. They’re made up of the best and brightest from all over the globe, and they thrive in the space where feel-good meets fast-paced.

Check out the McDonald’s  Global Technology Technical Blog to learn how technology and our global team are directly enabling the Accelerating the Arches strategy.

Department Overview

Overview The Manager, Engineering – Menu Service & Model Context Gateway (MCP) leads a team of engineers responsible for designing, building, and operating the Menu Service and the MCP. This role reports to the Senior Manager, Engineering Tech Lead, Conversational Commerce. It is critical to delivering accurate, scalable, and AI-ready menu data for Conversational Commerce platforms, supporting seamless customer experiences and rapid business innovation.

Duties

• Menu Service & MCP Leadership

• Lead the end-to-end development and operation of the Menu Service and Model Context Gateway, ensuring real-time, canonical menu data is available to AI and ordering systems.

• Contribute to the architecture and deliver scalable, resilient, and globally extensible menu data solutions, decoupling backend complexity from AI consumers.
• Oversee ingestion, transformation, and publication of menu data, ensuring accuracy, timeliness, and compliance with business requirements.
• Manage the migration from legacy, hardcoded menu logic to a standardized, event-driven, and API-first architecture.
• Team & Product Management
• Build and mentor a high-performing engineering team (including tech leads and developers), fostering a culture of innovation, accountability, and continuous improvement.
• Manage product delivery, resource allocation, and cross-functional dependencies, ensuring on-time and on-budget execution.
• Collaborate with product, architecture, and platform teams to align on requirements, priorities, and technical strategy.
• Stakeholder Engagement
• Serve as a technical liaison for menu data integration with external partners (e.g., External AI Partner, POS vendors, Channel Menu teams).
• Communicate technical progress and challenges to stakeholders.
• Quality, Testing & Operations
• Ensure robust testing, validation, and monitoring of menu data flows and APIs.
• Lead incident response, troubleshooting, and continuous improvement for menu service reliability and performance.

Qualifications

5+ years of experience in software engineering, data integration, or platform development, with progressive leadership responsibilities.

• 2+ years leading engineering teams delivering data services or APIs at scale.

• Strong experience with data modeling, API design, and cloud-native architectures.

• Proven ability to manage migrations and contribute to architectural modernization.

• Excellent communication, stakeholder management, and cross-functional leadership skills.

Preferred Qualifications

• Experience with menu data, QSR or retail platforms, or conversational AI systems.

• Familiarity with event-driven architectures, real-time data pipelines, and LLM/AI integration.

• Bachelor’s or Master’s degree in Computer Science, Engineering, or related field.

Compensation

Bonus Eligible:YES

Long - Term Incentive: YES

Benefits Eligible: YES

Salary Range

The expected salary range for this role is $127,332.00 - $159,165.00 per year

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we may also consider your experience, and other job-related factors.

Footer

The position offers health and welfare benefits, including but not limited to comprehensive health insurance, which includes medical, prescription drug, mental health, dental and vision coverage, as well as life insurance

Additional Information:

Benefits eligible: This position offers health and welfare benefits, a 401(k) plan, adoption assistance program, educational assistance program, flexible ways of working, and time off policies (including sick leave, parental leave, and vacation/PTO). Eligibility requirements apply to some benefits and may depend on job classification and length of employment.

Bonus eligible: This position is eligible for a bonus, calculated based on individual and company performance.

Long term Incentive eligible: This position is eligible for stock or other equity grants pursuant to McDonald’s long-term incentive plan.

McDonald’s is an equal opportunity employer committed to the diversity of our workforce. We promote an inclusive work environment that creates feel-good moments for everyone. McDonald’s provides reasonable accommodations to qualified individuals with disabilities as part of the application or hiring process or to perform the essential functions of their job. If you need assistance accessing or reading this job posting or otherwise feel you need an accommodation during the application or hiring process, please contact [email protected]. Reasonable accommodations will be determined on a case-by-case basis.

McDonald’s provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Nothing in this job posting or description should be construed as an offer or guarantee of employment.

Qualifications

Additional Information

Company Description

Job Description

Job Description:

Company Description:

McDonald’s is proud to be one of the most recognized brands in the world, with restaurants in over 100 countries that serve 70 million customers daily. We continue to operate from a position of strength. Our updated growth strategy is focused on staying ahead of what our customers want and realizing further growth potential. Our relentless ambition is why McDonald’s remains one of the world’s leading corporations after almost 70 years. Joining McDonald's means thinking big and preparing for a career that can have influence around the world.

At McDonald’s, we see every day as a chance to create positive impact. We lead through our values centered on inclusivity, service, integrity, community and family. From support of Ronald McDonald House to our Youth Opportunity project and sustainability initiatives, our values keep us dedicated to using our scale for good: good for our customers, people, industry and planet. We also offer a broad range of outstanding benefits including a sabbatical program, tuition assistance and flexible work arrangements.

Department Overview

The Senior Director of Cyber Third-Party Risk Management (TPRM) is accountable for leading and modernizing McDonald’s global third-party cyber risk management capability across a highly distributed, market-driven technology and supplier ecosystem. This role owns the design and execution of a scalable, intelligence-driven TPRM program that moves beyond traditional, questionnaire-centric approaches and delivers meaningful, defensible assurance over third-party cyber risk.

The role places particular emphasis on third-party providers operating within IDL market segments, where complex technology integrations, data flows, and operational dependencies introduce elevated cyber and business risk. The Senior Director develops deep understanding of these integrations, works closely with security architecture and technical SMEs to validate control effectiveness, and ensures that third-party solutions supporting markets do not introduce unacceptable systemic or concentration risk.

This leader partners closely with Global Supply Chain, Indirect Procurement, Legal, Privacy, ERM, and IDL Market CTOs to reduce fragmentation across markets by translating market-specific solution sets into standardized enterprise agreements, security configurations, and control expectations. A core mandate of the role is innovation: designing new, differentiated approaches to third-party assurance that leverage automation, technical validation, and continuous monitoring rather than relying solely on static questionnaires.

Responsibilities

Program Leadership & Modernization

• Own and evolve McDonald’s global TPRM strategy and operating model, ensuring it is scalable, risk-based, and aligned to enterprise cyber risk governance expectations.
• Transform TPRM from a primarily questionnaire-driven process into a modern program that blends survey efficiency with technical validation, continuous monitoring, and risk quantification.
• Establish and operate the full third-party risk lifecycle, including onboarding, inherent risk tiering, due diligence, technical assessment, ongoing monitoring, reassessment, and secure offboarding.

Continuous Monitoring, Automation & Innovation

• Implement continuous monitoring capabilities to provide near real-time visibility into third-party cyber posture, control degradation, and emerging risk signals.
• Explore and deploy innovative approaches, including automation and AI-assisted techniques, for evidence collection, risk scoring, and exception management.
• Continuously evaluate emerging tools, data sources, and assurance models to improve coverage, reduce friction, and increase signal quality beyond traditional questionnaires.

Governance, Reporting & Escalation

• Maintain a centralized inventory of third-party engagements, risk tiers, and risk treatment decisions across the enterprise.
• Provide clear, concise reporting on third-party cyber risk posture, trends, and concentration risk to the Vice President, Cyber GRC and senior leadership.

Leadership & Collaboration

• Build and lead a high-performing team of third-party risk professionals and technical reviewers.
• Reinforce a culture of accountability, innovation, and constructive challenge consistent with McDonald’s values and operating principles

Qualifications

• 12+ years of experience in cybersecurity, technology risk, or information security, with significant ownership of third‑party / supplier cyber risk management in large, complex enterprises.
• Proven experience designing and leading a global TPRM program, including the full third‑party risk lifecycle (onboarding, tiering, due diligence, monitoring, reassessment, and offboarding).
• Demonstrated success modernizing TPRM, moving beyond questionnaire‑centric models to risk‑based approaches that incorporate technical validation, automation, and continuous monitoring.
• Strong technical fluency across cloud, APIs, identity, data flows, and integration architectures, with the ability to partner credibly with security architects and technical SMEs.
• Experience overseeing deep technical assessments for high‑risk or critical third parties (e.g., architecture reviews, threat modeling, penetration testing results, vulnerability assessments).
• Ability to operate effectively in highly distributed, market‑driven or franchise‑based environments, translating local solutions into standardized enterprise security requirements.
• Demonstrated leadership experience, including building and leading high‑performing teams and influencing senior stakeholders across Technology, Procurement, Legal, Privacy, and ERM.
• Strong executive communication skills, with experience reporting third‑party cyber risk posture and trends to senior leadership.

Preferred

• Familiarity with systemic, concentration, and fourth‑party risk.
• Working knowledge of NIST CSF, ISO 27001, GDPR, and CCPA.
• Relevant certifications (e.g., CISSP, CISM, CRISC, CISA)

Compensation

Bonus Eligible:Yes

Long - Term Incentive:Yes

Benefits Eligible: Yes

Salary Range

The expected salary range for this role is $237,102.00 - $296,377.00 per year

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we may also consider your experience, and other job-related factors.

Additional Information:

Benefits eligible: This position offers health and welfare benefits, including but not limited to comprehensive health insurance, which includes medical, prescription drug, mental health, dental, and vision coverage, as well as, life insurance.

Bonus eligible: This position is eligible for a bonus, calculated based on individual and company performance.

Long term Incentive eligible: This position is eligible for stock or other equity grants pursuant to McDonald’s long-term incentive plan.

McDonald’s is an equal opportunity employer committed to the diversity of our workforce. We promote an inclusive work environment that creates feel-good moments for everyone. McDonald’s provides reasonable accommodations to qualified individuals with disabilities as part of the application or hiring process or to perform the essential functions of their job. If you need assistance accessing or reading this job posting or otherwise feel you need an accommodation during the application or hiring process, please contact [email protected]. Reasonable accommodations will be determined on a case-by-case basis.

McDonald’s provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Nothing in this job posting or description should be construed as an offer or guarantee of employment.

Qualifications

Additional Information