Enterprise & Education Sales Business Operations Lead

What you'll do

• Develop and execute operational strategies to drive global sales growth and business case outcomes.
• Translate complex financial and operational data into actionable narratives for executive decision-making.
• Manage the roadmap and governance for internal analytics platforms and technology infrastructure.
• Identify, scope, and scale AI/ML capabilities to improve operational efficiency and decision-making.
• Lead large-scale programs from concept to execution while tracking organizational success metrics.
• Align pipeline signals with supply planning decisions and manage new product introduction processes.
• Standardize global Salesforce processes to ensure consistent reporting for pipeline and customer insights.
• Influence cross-functional stakeholders in Finance, Product, and Engineering to align on strategic priorities.

What we're looking for

• Bachelor's degree or equivalent practical experience.
• 8+ years of relevant experience in analytics-driven, strategy, operations, or business planning roles.
• Advanced Excel and financial modeling expertise for complex, data-driven analyses.
• Advanced proficiency in Tableau (data mining, dashboard design) and SQL.
• Advanced experience using Salesforce to drive pipeline visibility, forecasting accuracy, and executive insights.
• Experience scoping, piloting, and scaling AI/ML use cases that drive measurable business impact.
• Strong program and project management capabilities with a track record of delivering multiple initiatives simultaneously.
• Outstanding written, verbal, and executive presentation skills including Keynote.