TechOps Site Support

Plaid

Confirmed live today High trust

Quick summary

Work type: On-site
Location: New York, NY
Salary: $118,800–$140,400 / yr
Posted: 36 days ago
Freshness: Confirmed live today
Nearby: 99+ roles within 25 mi

Market check

Salary context

Competitive pay

How this pay compares to similar roles

Similar $143k

This role $130k

$98k $180k

below market most similar roles pay here above market

This role pays less than 60% of similar roles. Most pay $114,750–$171,972 — the blue band above. At the midpoint, this role pays about $130k versus about $143k for comparable roles.

Based on 240 similar postings.

Employer

About Plaid

Plaid is a financial technology company that builds a data network powering digital finance applications, enabling consumers to securely connect their financial accounts to apps and services. Industry: Financial Technology & Data Infrastructure

Plaid currently has 73 open roles on FindRole.

Listed pay typically runs $190,800–$262,800 across 73 roles with salary data.

Most-posted roles

View all roles at Plaid

At a glance

TL;DR · TechOps Site Support

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The TechOps Site Support role involves joining the TechOps team to design, build, and support a first-class computing environment. You will serve as the backbone of the in-office technical experience by ensuring conference rooms, networking systems, and daily workplace tools run smoothly. Key responsibilities include troubleshooting audio-visual systems for Google Meet or Zoom, resolving issues with printers, monitors, and keyboards, and managing on-premise IT and AV inventory like Apple laptops. You will also provide remote technical support as needed. Required skills include experience with basic network infrastructure, hardware troubleshooting, and live meeting support. This role solves the business problem of maintaining reliable, friction-free technology and seamless collaboration tools to ensure employees remain productive across global offices.

Skills

AV) systems Google Meet Zoom Network Infrastructure Google Workspace Okta MacOS MDM Iru IAM Hardware Troubleshooting Device Management Cloud Identity Platforms Enterprise Network Architecture Automated Systems Operations

What you'll do

Maintain and troubleshoot audio-visual systems in conference rooms and shared office spaces.
Resolve hardware issues with printers, monitors, keyboards, and other office desk peripherals.
Track and manage on-premise IT and AV inventory, including Google Meet hardware and Apple laptops.
Provide live technical support for presenters during small and large-scale meetings.
Troubleshoot basic network infrastructure and office hardware to minimize employee downtime.
Assist with non-office and remote technical support requests for remote teammates.

What we're looking for

Proven experience troubleshooting basic AV setup issues with Google Meet or Zoom conference systems.
Experience assisting presenters and running live support for small and large-scale meetings.
Hands-on experience with basic network infrastructure and office hardware troubleshooting.
Strong problem-solving skills with a collaborative, user-focused mindset.

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