IT Site Specialist

Ramp

Confirmed live yesterday High trust

Quick summary

Work type
On-site
Location
San Francisco, CA
Salary
$145,760–$200,420 / yr
Employment
Temporary
Posted
77 days ago
Freshness
Confirmed live yesterday

Market check

Salary context

Above market

How this pay compares to similar roles

Similar $140k
This role $173k
$94k $212k
below market most similar roles pay here above market

This role pays more than 79% of similar roles. Most pay $118,150–$162,000 — the blue band above. At the midpoint, this role pays about $173k versus about $140k for comparable roles.

Based on 240 similar postings.

Employer

About Ramp

Ramp is a corporate spend management platform providing corporate cards, expense management, and accounts payable automation tools to help businesses control spending and operate more efficiently. Industry: Financial Technology & Corporate Spend Management

Ramp currently has 25 open roles on FindRole.

Listed pay typically runs $189,000–$325,000 across 21 roles with salary data.

Most-posted roles

View all roles at Ramp

At a glance

TL;DR · IT Site Specialist

The IT Site Specialist joins the IT Team to provide essential on-site support and manage the core SaaS application stack. This role involves performing deskside support, onboarding, offboarding, and managing office inventory and AV reliability in the San Francisco office. The specialist will also administer critical tools including Okta, Google Workspace, Slack, and JAMF, focusing on user lifecycle management, SSO/SCIM integrations, and license optimization. Key responsibilities include troubleshooting tickets, managing SaaS renewals, and building automations to enforce least-privilege access. The position requires proficiency in identity management and experience with hardware procurement from vendors like Firstbase and CDW. This role solves the business problem of maintaining a smooth, scalable IT operation by balancing hands-on physical site support with complex back-end application administration and systems ownership.

What you'll do

  • Provide in-person deskside support and resolve IT tickets for the San Francisco office.
  • Administer core SaaS applications including Okta, Google Workspace, Slack, and JAMF.
  • Manage user lifecycle events by provisioning and deprovisioning access across the SaaS stack.
  • Own the application portfolio by tracking seat counts, usage, and managing contract renewals.
  • Build and maintain integrations and automations to reduce manual work and enforce least-privilege access.
  • Manage on-site hardware inventory, procurement, and coordination with fulfillment vendors.
  • Maintain AV and conference room reliability within the San Francisco office.
  • Perform recurring audits on application licenses, user access, and hardware to drive remediation.

What we're looking for

  • Minimum 4 years of technical experience in an enterprise-size organization.
  • Hands-on experience in both on-site IT support and SaaS/application administration.
  • Strong knowledge of Okta, Google Workspace, Slack, JAMF, and modern SaaS tools.
  • Solid understanding of User Lifecycle Management, identity/access management, and least-privilege principles.
  • Experience with SSO/SCIM provisioning and building integrations or automations across SaaS platforms.
  • Experience managing SaaS application portfolios, license optimization, and vendor renewals.
  • Experience with deskside support, ticket resolution, and escalating to engineering teams.
  • Experience in high-growth startups (preferred); experience managing macOS/Windows in hybrid/remote environments (preferred); scripting/automation experience (preferred).

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